Samsung GALAXY J3 EMERGE User Manual Download | Manualshive

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Getting Started

Basic Operations

29

You will not be able to access the device after a factory data reset if you do not have your
Google Account username and password. For more information, see

Factory Data Reset

.

Caution

: You should remove your Google Account before shipping your device to Samsung or any

other service provider for service and before resetting the device to factory settings.

Enable Factory Reset Protection

Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP)
security feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the device.

1. From home, tap

Apps

>

Settings

.

2. Tap

Accounts

>

Accounts

>

Google

.

3. Select a Google Account, and then tap

More options

>

Remove account

.

4. Repeat until all configured Google Accounts have been removed from the device.

Google Play Store

Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.

To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi
or mobile data connection and sign in to your Google Account. See

and

Sign In to Your

for details.

Installing Applications

Many different kinds of applications can be installed on your phone from Google Play (provided
by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions
(viruses, etc.).

Important

: Our policies often do not apply to third-party applications. Third-party applications may

access your personal information or require us to disclose your customer information to the third-
party application provider. To find out how a third-party application will collect, access, use, or
disclose your personal information, check the application provider’s policies, which can usually be
found on their website. If you aren’t comfortable with the third-party application’s policies, do not use
the application.

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Summary of Contents for GALAXY J3 EMERGE

Page 1: ...Available applications and services are subject to change at any time Sprint User Guide A downloadable printable guide to your Samsung Galaxy J3 Emerge and its features ...

Page 2: ...ate Your Phone 14 Complete the Setup Screens 15 Basic Operations 17 Basics 17 Home Screen and Applications Apps List 17 Phone Settings Menu 18 Portrait and Landscape Screen Orientation 18 Capture Screenshots 19 Applications 19 Launch Applications 19 Apps List 20 Phone Number 23 Airplane Mode 23 Enter Text 23 Samsung Keyboard 24 Google Voice Typing 25 Tips for Editing Text 26 Google Account 26 Crea...

Page 3: ...ize the Home Screen 44 Change the Wallpaper 44 Add Shortcuts to the Home Screen 45 Add Widgets to the Home Screen 46 Add Folders to the Home Screen 46 MAKING CONNECTIONS 48 Phone Calls and Voicemail 49 Place and Answer Calls 49 Call Using the Phone Dialer 49 Call Emergency Numbers 50 Answer Phone Calls 51 In Call Screen Layout and Operations 54 Place a Call from Contacts 55 Call from Call Log 56 V...

Page 4: ...port Contacts 84 Back Up Contacts 85 Contacts Settings 86 Messaging 88 Text and Multimedia Messaging 88 Send a Text Message 88 Send a Multimedia Message MMS 89 Save and Resume a Draft Message 91 New Messages Notification 91 Manage Message Conversations 92 Messages Settings 94 Gmail 95 Create and Send a Gmail Message 96 Open Gmail Messages 97 Use Gmail Labels 98 Archive Gmail Threads 99 Mute Gmail ...

Page 5: ...14 Data Services General Information 4G LTE and 3G Networks 114 4G LTE 114 Your User Name 115 Data Connection Status and Indicators 116 Browser 116 Use the Browser 117 Add a Bookmark 117 View Browser History 118 Open New Browser Tabs 119 Browser Settings 120 Chrome Browser 121 Google Messenger 122 Facebook 122 Instagram 123 Messenger 123 Global Services 124 Activate Sprint Worldwide Service on You...

Page 6: ... Wi Fi 135 Wi Fi Direct 135 Bluetooth 136 Bluetooth Information 136 Enable the Bluetooth Feature 137 Pair Bluetooth Devices 138 Connect to a Paired Bluetooth Device 139 Send Information Using Bluetooth 140 Receive Information Using Bluetooth 141 Hotspot 142 Tethering 143 APPS AND ENTERTAINMENT 144 Camera and Video 145 Camera Overview 145 Take Pictures and Record Videos 145 Take a Picture 146 Recor...

Page 7: ...r 159 View Calendar Events 160 Sync Calendars 161 Synchronize an Exchange ActiveSync Calendar 162 Calendar Settings 162 Caller ID 163 Clock 163 Set Alarms 163 Additional Clock Features 164 Drive 166 Google Duo 166 Google Maps 166 Google Search 167 Lookout 168 My Files 168 Photos 169 Samsung Notes 169 Sprint Family Locator 170 Tech Expert 171 Uber 171 Entertainment and Activities 172 Amazon 172 Ama...

Page 8: ...Sprint TV Movies 180 Sprint Zone 180 Texture 181 YouTube 181 SETTINGS 183 Connections Settings 184 Basic Settings 184 Wi Fi Settings Menu 186 Bluetooth Settings 188 Data Usage Settings 189 Airplane Mode Settings 191 Mobile Networks Settings 191 Location Settings 193 More Connection Settings 195 Nearby Device Scanning 196 Printing 197 Virtual Private Networks VPN 198 Wi Fi Calling Settings 202 Hots...

Page 9: ...rightness 220 Font Size and Style 220 Easy Mode 221 Icon Frames 222 Status Bar 223 Screen Timeout 224 Screen Saver 225 Advanced Features Settings 225 One Handed Operation 225 Other Advanced Features Settings 226 Applications Settings 227 Applications Overview 228 Default Applications 230 App Permission Settings 231 Personal Settings 232 Wallpapers and Themes Settings 232 Wallpaper 232 Themes 232 I...

Page 10: ...eneral Management Settings 250 Language and Input Settings 250 Date and Time Settings 252 Reset 253 Factory Data Reset 255 Device Maintenance Settings 256 Optimize Now 256 Battery Settings 257 Storage Settings 258 microSD Card Settings 259 RAM 264 System Update 265 About Device 266 GETTING HELP 268 For Assistance 269 Troubleshooting 269 Sprint Account Information and Help 270 Sprint Account Passwo...

Page 11: ...mation 273 Intellectual Property 273 Open Source Software 273 Disclaimer of Warranties Exclusion of Liability 273 Samsung Electronics America Inc 274 Do you have questions about your Samsung Mobile Device 275 INDEX 276 ...

Page 12: ...g Started 1 Getting Started The topics in this section will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 13: ...s in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing Home Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone Key labels in the user guide are simplified for descript...

Page 14: ...Getting Started Introduction 3 2 From the Sprint Zone main page tap Support 3 Tap a topic to view its contents ...

Page 15: ...lowing illustration outlines your phone s primary external features and keys Front View Part Description Earpiece Listen to calls and automated prompts when using the phone Proximity sensors Detect when objects are close to the screen For example when you hold the phone to your ear while on a phone call the sensors temporarily lock the screen to prevent accidental screen touches Power Lock key Tur...

Page 16: ...e facing the screen and allows you to video conference Back View Part Description Microphone Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos There are two microphones one on the top and one on the bottom Flash Help illuminate subjects in low light environments when the camera is focusing and capturing a picture or video Rear camera Take pi...

Page 17: ... s battery safely and properly 1 Remove the battery cover l Lift gently in the direction shown Caution When removing the back cover use the slot next to the Volume key to gently lift the cover off Pulling on the Speaker located next to Power button may cause damage Warning Do not bend or twist the back cover excessively Using excessive force on the cover during removal or installation of an intern...

Page 18: ...aps around the cover Remove the Battery Follow these instructions to remove your phone s battery Always power the phone off before removing the battery 1 Remove the battery cover l Lift gently in the direction shown Caution When removing the back cover use the slot next to the Volume key to gently lift the cover off Pulling on the Speaker located next to Power button may cause damage ...

Page 19: ...ging head and USB cable is included with the device for charging the battery from any standard outlet The battery comes partially charged You can use the device while charging Charge Using the AC Adapter Charging Head It is recommended you fully charge the battery before using your device for the first time Note For fastest charging times use the Samsung Adaptive Fast Charger that came with your d...

Page 20: ...ur phone ensure that the computer is turned on Depending on the type of connection your phone s battery may not charge 1 Insert the small end of the USB cable into the USB charger accessory port on the bottom of your phone 2 Insert the large end of the USB cable into a USB port on your computer 3 After charging remove the USB cable from both the phone and the computer Turn Your Phone On and Off Th...

Page 21: ...e you turn the phone on you will see the startup screens See Complete the Setup Screens for details l If your phone is not yet activated see Activate Your Phone for more information Turn Your Phone Off 1 Press and hold the Power Lock key to display the device options menu 2 Tap Power off Power off to turn the phone off Your phone will power off Your screen remains blank while your phone is off unl...

Page 22: ... a capacitive stylus Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty Tap When you want to type using the keyboard select items such as application and settings icons or press buttons simply tap or touch them with your finger Touch and Hold To open the available options for an item for example a contact or link...

Page 23: ...slide means to quickly drag your finger vertically or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position ...

Page 24: ...screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard See Samsung Keyboard for more details Note Auto rotate needs to be enabled for the screen orientation to automatically change Pull down the status bar to display the notification panel and tap Portrait ...

Page 25: ...eceived your phone in the mail and it is for a new Sprint account or a new line of service it is designed to activate automatically l When you turn the phone on for the first time you should see a Configuring Service screen which may be followed by a PRL Update screen and a Firmware Update screen Follow the prompts to continue n If you received your phone in the mail and you are activating a new p...

Page 26: ... account 1 From the Welcome screen select a language and tap Start to get started l To skip any section tap Next or Skip Note On the Welcome screen there may also be an Accessibility button If you are visually impaired or hard of hearing tap Accessibility to change the accessibility settings 2 Follow the prompts to complete each section For each topic you will have the option to skip it and contin...

Page 27: ...e you can choose to use that device s backup information to restore backed up apps data system settings Wi Fi passwords etc from the previous device to your new phone Tap Set up as a new device to skip this step l Personalize your phone If applicable enter your first and last name and tap Next This information is used by the phone to personalize certain apps l Protect your phone Set up a screen lo...

Page 28: ... screen or the Apps list 1 From any screen press Home to display the home screen 2 Tap Apps to display the Apps list For information about using the home screen see Home Screen Basics Select Options and Navigate Screens n Tap icons keys and other items to open or activate the assigned function l Tap Back to return to the previous screen Recent Applications You can display a list of recently used a...

Page 29: ... through the Settings menu n From home tap Apps Settings or Pull down the status bar and tap Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways ...

Page 30: ...reenshots n Press and hold the Power Lock key and Home key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home tap Apps Gallery Applications The following topics describe how to access the applications apps list and launch apps on your phone Launch Applications All installed apps...

Page 31: ... Spotlight Discover new apps from the Google Play store Calculator Perform basic and advanced mathematical calculations Calendar Use Calendar to create and manage events meetings and appointments organize your time and be reminded of important events Caller ID See who is calling even if the caller is not in your contact list Camera Take pictures and record videos using the front and rear cameras C...

Page 32: ... device Located in the Google folder in the Apps list Instagram Capture and share photos and videos with your friends Customize what you capture and then share it on your feed or post it directly to your friends Internet Browse the Internet using a full featured browser Located in the Samsung folder Lookout Configure and manage key security options such as anti virus and anti malware technology a ...

Page 33: ...mmend games to others Samsung Notes Create edit and manage all the notes on your phone with the Samsung Notes app Samsung Get live help discover new features and unlock promotions for your Samsung device Located in the Samsung folder Secure Folder Lock your private content and apps to enhance security Located in the Samsung folder Settings Configure settings and options on your phone Sprint Family...

Page 34: ...t device 2 Tap Status SIM card status You will see the number listed under My phone number Airplane Mode Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that do not require a signal or data To turn on airplane mode 1 Pull down the status bar to display the notification panel 2 Pull it down again to display additional Quick settings...

Page 35: ...ionaries and more Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device you can select the Samsung keyboard to be your default text input method from Settings or you can choose it at any time while entering text Note The Samsung keyboard is the default text input method on your phone Additional keyboards and input methods are available for download...

Page 36: ...om the following options o Google voice typing to switch to Google voice typing o Emoticon to display a list of emoticons o Settings to view the Samsung keyboard settings menu l If you have more than one language selected in Samsung Keyboard settings you can swipe your finger over Spacebar to switch between languages Configure Samsung Keyboard n From home tap Apps Settings General management Langu...

Page 37: ...e selected text and saves it to the clipboard n Copy Copies the selected text to the clipboard n Paste Insert the last copied or cut text into the current field n Share Send the text with others using a variety of sharing methods Google Account You will need a Google Account to access several phone features such as Gmail Google Maps and the Google Play applications Before you are able to access Go...

Page 38: ...count 4 Look for an email from Google in the email box you provided and respond to the email to confirm and activate your new account Create a Google Account Using Your Phone 1 From home tap Apps Settings Accounts Accounts Add account 2 Tap Google and then tap Or create a new account 3 Follow the prompts to set up your account Tap Next to proceed between steps which may include l Enter your First ...

Page 39: ...s Accounts Add account 2 Tap Google and then tap Enter your email 3 Enter your Gmail address and password and then tap Next 4 Complete any additional screens if prompted You are signed in to your Google Account Factory Reset Protection When you sign in to a Google Account on your device Factory Reset Protection is automatically turned on Factory Reset Protection FRP prevents other people from usin...

Page 40: ... productivity apps and games to bestselling books and blockbuster movies and music When you find what you want you can easily download and install it on your phone To access the Google Play store app you must first connect to the Internet using your phone s Wi Fi or mobile data connection and sign in to your Google Account See Browser and Sign In to Your Google Account for details Installing Appli...

Page 41: ...the app will require access to your personal information or access to certain functions or settings of your phone If you agree to the conditions tap Accept for free apps or Accept and then Buy for paid apps to begin downloading and installing the app l If you have not already set up a payment method tap Continue and then follow the prompts to arrange payment and complete the purchase The selected ...

Page 42: ...r app is uninstalled and the charge is cancelled Update an App Depending on your settings many apps will update automatically or you can update apps directly from the Play store app Update an App Directly 1 From home tap Apps Play Store 2 Tap Menu My apps games 3 Tap the app you want to update and then tap Update The app update is downloaded and installed Set Automatic App Updates 1 From home tap ...

Page 43: ...o update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play 1 From home tap Apps Play Store 2 Tap Menu My apps games 3 On the Installed screen tap the app you want to uninstall and then tap Uninstall OK ...

Page 44: ...rn the screen off when not in use and to turn it back on and unlock it when you need it Turn the Screen Off When Not in Use n To quickly turn the screen off press the Power Lock key Pressing the Power Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period of time ...

Page 45: ...ng the update process Make sure the battery is adequately charged before beginning an update A weak signal or low battery during an update may cause the update to fail An update failure may disable the phone Other functions during update Other phone functions cannot be used during a software update Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the c...

Page 46: ...ap Send To restore your Google apps following the update 1 From home tap Apps Play Store 2 Tap Menu My apps games All tab 3 Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall 4 Follow the prompts Note Your Google app purchases are reloaded remotely and can be re installed after the update is applied As an added precaution to preserve any data on you...

Page 47: ...cation panel 1 Locate the System Update Available icon in notifications 2 Pull down the status bar 3 Tap System Update Available to open the System Updates screen 4 Tap Download and follow the prompts The Downloading icon appears within the status bar to indicate the phone is downloading the necessary files 5 Tap Restart and install to complete the process Confirm Your Current Phone Software 1 Fro...

Page 48: ...cuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery status Wi Fi and data connectivity ringer status and time Status bar The status bar d...

Page 49: ...Screens In addition to the main home screen your phone features extended home screens to provide more space for adding icons widgets and more Press the Home key to display the main home screen and then swipe the screen right or left to move from the main screen to an extended screen Additional screens are available in addition to the main home screen n If you are not already using the maximum numb...

Page 50: ...pp is in progress Mute mode Mute mode is enabled Vibrate mode Vibrate mode is enabled Speakerphone Call is using speakerphone Signal strength Cellular network signal strength is displayed Roaming signal strength Roaming network signal strength is displayed 3G The device is connected to a 3G wireless network 4G LTE active The device is connected to a 4G LTE wireless network Airplane mode Airplane m...

Page 51: ...d New message New text or MMS message New Sprint Zone message New Sprint Zone message has arrived Event A calendar event is approaching USB A USB connection is active Alarm An alarm has been set Emergency alert A new Emergency alert has arrived Update available An app update is available from the Google Play store File upload in progress File is being uploaded or sent Update successful An app upda...

Page 52: ...full notification panel by pulling down the status bar From there you can check notifications download updates open messaging apps use the quick settings menu and more Open the Notification Panel 1 Pull down the status bar Slide your finger down from the top of the screen The notification panel opens 2 Drag down Expand to display additional quick settings ...

Page 53: ...ck settings Quickly enable or disable a feature Expand See all available Quick settings adjust screen brightness and more Notifications View details about notifications Clear notifications Clear all notifications Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options Scroll left or right to display all...

Page 54: ...Getting Started Your Phone s Home Screen 43 The notification panel opens 2 Drag down Expand to display additional quick settings ...

Page 55: ... Screen n Moving Widgets and Icons From home touch and hold an item and then drag it to the desired location n Deleting Widgets and Icons From home touch and hold an item and then drag it to Remove n Displaying the Home Screen Menu From home touch and hold an empty space to display the home screen menu Menu options include Wallpapers and themes Widgets and Screen grid settings You also have the op...

Page 56: ...per for your phone s lock screen l Home and lock screens to set a wallpaper for both your home screen and your lock screen 3 Tap Set as wallpaper The wallpaper is set Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen 1 From home tap Apps The Apps list opens 2 Touch and hold an app icon The icon will disengage and you will see the current ...

Page 57: ...s windows Gmail and email accounts and many others 1 From home touch and hold an empty space and then tap Widgets The Widgets list opens 2 Touch and hold a widget icon The icon will disengage and you will see the current home screen 3 Drag the icon to an empty location on the home screen The widget is added to the home screen Add Folders to the Home Screen You can group home screen shortcuts into ...

Page 58: ... folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 From home tap the folder to open it and then tap the folder name 2 Type a new name and then tap Back Change the Folder Color You can change the color of a folder 1 From home tap the folder to open it 2 Tap Palette and select a color and then tap B...

Page 59: ...ions 48 Making Connections The topics in this section will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 60: ...ot be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signal is weak and the phone switches to a different area Emergency Call Cautions Emergency calls are restricted in Airp...

Page 61: ... using the area code If not try dialing using the full 10 digit number including the area code Answer 2 Are you in an area with poor wireless coverage Try calling again from another area Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 emergency number when the phone s screen is locked with a screen lock 1 From...

Page 62: ...and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information lets you know how to answer incoming calls mute the ringer on incoming ...

Page 63: ...tap End The call ends Mute the Ringing Sound To mute the ringer without rejecting the call you can do either of the following n Press the Volume key down n Place the phone face down on a level surface Reject an Incoming Call n When a call arrives slide Reject to the left to reject it ...

Page 64: ... the caller 1 When a call arrives slide Send message up from the bottom of the screen The ringtone or vibration will stop and you will see a list of preset text messages 2 Tap one of the messages to send it to the caller The selected message will be delivered to the caller l You can edit the reject messages through the Call settings menu From the phone app tap More options Settings Quick decline m...

Page 65: ...peaker Off o When the call is routed to a Bluetooth headset the current call area shows the Bluetooth call icon Note The Headset button is activated to show the current call is routed to the connected Bluetooth headset not included o To route the current call back to the phone tap Headset to temporarily use the phone Tap it again to route the call back to the connected Bluetooth headset l Speaker ...

Page 66: ...call Tap again to unmute the microphone Note If Mute is activated the speaker mode is deactivated l End End the current call l Tap More options during a call to display a list of additional in call features o Contacts Display your Contacts list o Message Send a text or multimedia message while remaining on the call o Memo Create a new memo while remaining on the call o Calendar View your calendar ...

Page 67: ...entry you want to call from left to right to place a call to the entry s primary number Call from Call Log The call log list lets you quickly place calls to recent incoming outgoing or missed numbers 1 From home tap Phone to display the phone app 2 Tap Recents to display the call log list The call log list appears 3 Tap an entry to display options 4 Tap Call to place a call The phone dials the num...

Page 68: ...ould set up your voicemail and personal greeting as soon as your phone is activated Always use a passcode to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From home tap Phone Keypad 2 Touch and hold the 1 key to dial your voicemail number Your phone dials the voicemail access number 3 Follo...

Page 69: ...g for without having to listen to every voicemail message first This feature periodically goes out to your voicemail and gathers the caller information from all of the current voicemails It then populates a list with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same proce...

Page 70: ...ze and follow the system prompts to l Create a passcode part of standard voicemail l Record your name announcement l Record your greeting Important Voicemail Passcode It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access Without a passcode anyone who has access to your phone is able to access your voicemail messages Review Visua...

Page 71: ... to return to the voicemail inbox to review additional messages Tip For an explanation of all your Visual Voicemail options tap More options Help Visual Voicemail Menu Visual Voicemail Settings Visual Voicemail Options Your Visual Voicemail options appear as icons at the bottom of the voicemail review screen 1 From home tap Apps Voicemail ...

Page 72: ...requires an additional monthly charge o Store Access the Visual Voicemail store to purchase avatars backgrounds and more o Help View help topics for Visual Voicemail o Settings Customize your Visual Voicemail settings 3 Tap a message to review it The following options are available while listening to voicemail messages l Call Dial the number the message came from l Reply Reply to the message using...

Page 73: ...ttings 4 Touch and hold a message to manage your messages The following options are available l Delete Delete selected messages l More options Select additional options o Archive Save this message o Mark as Read Mark this voicemail as being read o Mark as Unread Mark this voicemail as not being read Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for...

Page 74: ...orwarding messages l Help Info View help topics for using Visual Voicemail l Preferences Change your Visual Voicemail application preferences l Sound Change your sound speakerphone options l Updates Check for updates l About Voicemail View information about the application Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail syste...

Page 75: ...Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu you can quickly change the name or number attached to your voice messages 1 From home tap Apps Voicemail 2 Tap More options Settings Display Display name 3 Tap the existing identification field and enter a new identifying name or number used to identify you to recipients of your voice messages 4 Tap OK to save your info...

Page 76: ...ption Set Up Wi Fi Calling 1 From home tap Apps Settings 2 Tap Wi Fi Calling and follow the prompts to set up Wi Fi Calling You will see Wi Fi calling enabled in the status bar when Wi Fi Calling is active and connected or Wi Fi calling disabled if Wi Fi Calling is set up but you are not connected to a Wi Fi network Note When using Wi Fi calling the phone app icons differ slightly You will tap Dia...

Page 77: ...t your number displayed when you make a call follow these steps 1 From home tap Phone Keypad 2 Tap 6 7 3 Enter a phone number 4 Tap Dial Your caller information will not appear on the recipient s phone To permanently block your number call Sprint Customer Service Call Waiting When you are on a call Call Waiting alerts you to incoming calls by sounding two beeps Your phone s screen informs you that...

Page 78: ...ing With conference calling also known as 3 way calling you can talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls 1 On the Phone screen enter a number and tap Dial or place a call from Recents or Contacts 2 Once you have established the connection tap Add call and dial the second number or place the call from Recents or C...

Page 79: ... Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off You can continue to make calls from your phone when you have activated Call Forwarding Note You are charged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home tap Phone 2 Tap 7 2 3 Enter the area code and phone number to which you want your calls forwarded...

Page 80: ...ft Contacts with numbers Show contacts with phone numbers and hide other contacts Block numbers Manage a list of automatically blocked phone numbers and create or edit messages to block incoming calls Quick decline messages Compose or edit response messages to send when declining incoming calls Answering and ending calls Answer calls by pressing the Home key or using voice commands End calls by pr...

Page 81: ...omatically only when US dialing is disabled n DTMF tones Set the length of DTMF tones which are used when pressing the keypad while on a call Voicemail n Service provider View your service provider n Voicemail settings View your voicemail number n Alert sound Select your new voicemail alert sound n Vibrate Set the phone to vibrate when new voicemail arrives n Voicemail settings Set options for voi...

Page 82: ...ice manufacturer to purchase the connector cable To turn TTY Mode on or off 1 From home tap Phone More options Settings 2 Tap More settings TTY mode 3 Tap TTY Full TTY HCO or TTY VCO to turn TTY mode on or Tap TTY Off to turn TTY mode off Your phone s TTY mode is set Note When enabled TTY mode may impair the audio quality of non TTY devices connected to the headset jack Warning 9 1 1 Emergency Cal...

Page 83: ...ed in Contacts may be lost or changed if the battery is removed for a long period or left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Sprint is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from the Phone application Enter...

Page 84: ... Samsung account online 4 Use the keyboard to enter as much information as you want l Picture Tap the picture icon to assign a picture to the contact l Name Enter the name of the contact l Organization Enter organization information for the contact l Phone number Enter the phone number for the contact l Email Enter email addresses for the contact l Groups Assign the contact to a group l More Show ...

Page 85: ...hone 2 Enter a phone number and tap Add to Contacts 3 To add the number to an existing contact tap Update existing To add a new contact tap Create contact l For an existing contact tap the contact name and select a number type for the new number l For a new contact enter the name and any additional information 4 Tap Save The contact is added View Contacts View a contact s details by displaying a c...

Page 86: ...the contact s default phone number l Tap Message to send the contact a message l Tap Details to view more information about the contact Contacts Screen Layout The following illustration show s your Contacts app layout and describes the various features ...

Page 87: ...e contact s details Add new contact Add a new contact Edit a Contact Once you have added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact and then tap Details The contact s detailed listing appears 3 Tap Edit ...

Page 88: ... a type label for a phone number email address or postal address such as Mobile Home Work etc tap the type to the right of the field Note To add more phone numbers email addresses etc tap Add on the right side of the entry field Delete a Contact You can delete a contact from the contacts details page 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact and then tap Details ...

Page 89: ...ap Delete The contact is deleted Tip You can also touch and hold the contact from the contact list and then tap Delete Delete Favorites Marking contacts as favorites lists them at the top of the Contacts tab in the Phone app allowing you to quickly access your most used or preferred Contacts entries ...

Page 90: ...d then tap Details 3 Tap Favorite to turn the star white Make a Call from Favorites 1 From home tap Apps Phone Contacts tab 2 Tap a contact to display it and then tap Call Groups You can use groups to organize your contacts Your phone comes with preloaded groups and you can create your own You might create a group for your family for coworkers or a team Groups make it easy to find contacts and you...

Page 91: ... 1 From home tap Apps Contacts 2 Tap More options Groups and then tap a group 3 Tap Edit Add member and select a member or members to add to the new group and then tap Done 4 Tap Save Send a Message to a Group You can send a message to members of a group if the members have a telephone number stored in their contact record A message to multiple recipients is treated as a group conversation 1 From ...

Page 92: ...e and Send a Gmail Message Delete a Group You can delete any group you created When removing a group you will have the option to also remove any members of the group from your accounts 1 From home tap Apps Contacts Groups 2 Tap More options Groups and then tap a group 3 Tap More options Delete and then tap Group only to delete only the group or Group and members to delete the group and all of its ...

Page 93: ...e Create and Send an Email Message for details on sending email o Gmail Send the information as a Gmail attachment Address the message add a subject and a message and then tap Send See Create and Send a Gmail Message for details o Messages Send the information in a text message Select a contact or enter a wireless phone number or email address enter any additional information and then tap Send For...

Page 94: ...message Select a contact or enter a wireless phone number or email address enter any additional information and then tap Send For more information on text messaging see Send a Multimedia Message MMS o Samsung Notes Save the information in Samsung Notes o Wi Fi Direct Send the information to another device using Wi Fi Direct See Wi Fi Direct 6 Complete the required steps as prompted for the selecte...

Page 95: ...t the registered information for your phone number Note The first time you turn on Profile sharing you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy Review the terms and tap Agree to continue Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB Before Importing Contacts ...

Page 96: ...an account that does not automatically back them up to the Cloud you can manually back them up to an optional installed SD card for re import if needed Before Backing Up Contacts to an SD Card You will need to have installed an SD card not included into your phone before you can back up your contacts See microSD Card Settings for SD card information Back Up Contacts to Your SD Card 1 From home tap...

Page 97: ... card and export contacts to an installed SD memory card not included l Move device contacts Move contacts saved on your device to your Google or Samsung accounts l Merge duplicate contacts Combine duplicate contacts l Contacts to display Choose contacts to display in Contacts You can choose only contacts from your phone s memory or from an account or choose other sources You can also create a cus...

Page 98: ... file Multiple contacts are sent together This method can be faster but depends on whether the target device can accept multiple name cards If not only one contact will be sent o Individually Name cards are sent individually This method may take longer because the other device must accept each name card individually but it helps ensure that no name cards are missed ...

Page 99: ...ar See your service plan for applicable charges for messaging Send a Text Message Quickly compose and send text messages on your phone 1 From home tap Apps Messages 2 On the Messaging screen tap Compose new message 3 To add recipients you can l Enter phone numbers directly in the Recipient field If you are sending the message to several phone numbers separate the phone numbers with a comma As you ...

Page 100: ... add recipients you can l Enter phone numbers directly in the Recipient field If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Tap a match to enter that number or address directly l Tap Add from Contacts and then select the contacts to whom you want to send the m...

Page 101: ...ic file or voice recording o Record audio Make a voice recording and attach it o Samsung Notes Attach a note See Samsung Notes o Calendar Select the calendar event you want to attach See Calendar o Location Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps o Contacts Select a contact from your phone and then select which contact ...

Page 102: ...ptions and select an option 4 When you have finished composing the multimedia message tap Send Tip To compose a slide show you can also simply attach multiple items separately to the MMS message Tap Attach and select a file type location and file and then repeat it for additional slides Your phone will automatically compile a slide show Save and Resume a Draft Message While composing a text or mul...

Page 103: ...conversation to open and read it l If you have a new message notification pull down the status bar to open the notification panel Tap the new message to open and read it To return to the Messaging screen from a conversation tap Back Note If a message contains a link to a Web page tap the message and then tap the link to open it in the Web browser Note If a message contains a phone number tap the m...

Page 104: ...Lock a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation 1 From home tap Apps Messages 2 On the Messaging screen tap a conversation 3 Touch and hold the message that you want to lock 4 Tap Lock on the options menu A lock icon is displayed at the right hand side of the message Delete Conversations 1 From home tap Apps Messages 2 ...

Page 105: ...tings l Notifications When turned on notifications for new messages display in the status bar Tap On Off to turn the setting on and then configure options o Notification sound Choose a sound to play for new message notifications o Vibrations Choose whether vibration plays along with the sound for new message notifications o Pop up display Choose whether a new message pops up on the display to noti...

Page 106: ...alert settings You can enable or disable some alerts Extreme Alert Severe Alert Amber Alert and Emergency alert test messages You cannot disable Presidential alerts o Emergency alerts Choose types of messages to receive You can enable or display any of the message types except for Presidential Alert You can also choose to receive emergency alert test messages Important The Commercial Mobile Alert ...

Page 107: ...he mail composition window tap Expand and then add recipients n Attaching Pictures or Videos In the mail composition window tap Attach Attach file or Insert from Drive Locate and then tap the picture or video you want to attach n Save as a Draft Send Later While composing your message tap More options Save draft The message is saved as a draft for later n Delete Mail Being Composed In the mail com...

Page 108: ...ll down the status bar to display the notification panel 2 Tap the new message from the notification panel The new Gmail message opens l If you have two or more new Gmail messages tapping the notification opens the Gmail Inbox Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox 1 From home tap Apps Google Gmail The Gmail Inbox opens 2 Tap ...

Page 109: ...p More options Forward enter a recipient and an additional message and tap Send Use Gmail Labels Gmail saves all mail in one box but you can add labels that allow you to sort your Gmail conversation threads For example when a new thread starts with a received mail the label Inbox is automatically added to the thread By then adding the label travel all threads with travel are shown in a list 1 From...

Page 110: ... to add a checkmark to it and then tap Archive The thread is now archived Mute Gmail Threads If registered on a mailing list there will be threads with always continuing conversations For long threads that are not important mute the threads and they will no longer appear in the Inbox When mail arrives that includes user s address as a recipient or in Cc mail will again appear in the Inbox 1 From h...

Page 111: ...text and tap Search The search results appear Tap a message or thread from the list to display it Report Spam Gmail Messages You can report spam Gmail messages from your phone s Gmail Inbox 1 From home tap Apps Google Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap More options Report spam The selected message is reported as spam Gmail Add Another...

Page 112: ...u In step 2 above tap Or create a new account and follow the prompts Switching Between Gmail Accounts If you have more than one Gmail account set up you can switch between them in the Gmail app 1 From home tap Apps Google Gmail The Inbox opens 2 Tap Menu 3 Tap the icon for the account you want to view from the list at the top of the menu The selected account Inbox is displayed Gmail Settings You c...

Page 113: ...sound vibrate Signature Vacation responder Sync Gmail Days of mail to sync Manage labels Download attachments and Images Note Available settings are subject to change Email Use the Email application to send and receive email from your webmail or other accounts using POP3 or IMAP or access your ActiveSync account for your corporate email needs Set Up an Email Account Your phone supports several typ...

Page 114: ...the prompts to set up your email account The email account is set up and you will begin receiving email Add an Email Account You can add several types of personal email accounts such as POP3 and IMAP accounts on your phone Add an Email Account from the Email App You can add email accounts directly from the email app even if you have another email account set up 1 From home tap Apps Samsung Email T...

Page 115: ...count Add an Email Account from the Settings Menu You can also set up email accounts from the Settings Accounts menu 1 From home tap Apps Settings Accounts Accounts Add account Email 2 Enter the Email address and Password for the email account and then tap Sign in Tapping Sign in prompts your phone to attempt a regular email setup and test the incoming and outgoing servers ...

Page 116: ...nge features Important Before setting up a Microsoft Exchange ActiveSync Account contact your company s Exchange Server administrator for required account settings information 1 From home tap Apps Settings Accounts Accounts Add account Microsoft Exchange ActiveSync 2 Enter the Email address and Password for the email account and then tap Manual setup 3 Enter the required information l Domain usern...

Page 117: ...ent email account tap the account name at the top of the screen and select another account 2 Tap Compose new email The email composition window opens 3 Enter the message recipient s l You can add multiple recipients to an email message l To add recipients from Contacts tap Add from Contacts select the contact s you wish to include and then tap Done 4 Enter the email subject and message l To add an...

Page 118: ...ccess new email messages from the notification panel Pull down the status bar to display the notification panel and then tap an email notification The email Inbox will open and display the new email message Options when Reviewing Email Messages n Resetting Mail as Unread Touch and hold a message to select it and then tap More options Mark as unread n Deleting Email Touch and hold a message to sele...

Page 119: ...ount You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From home tap Apps Samsung Email The email Inbox opens 2 Tap More options Settings 3 Tap an account name and then tap Remove Remove The account is deleted from your phone Manage Your Email Inbox Your email Inbox provides management options for viewing sorting and deleting ...

Page 120: ...ptions Sort by 2 Select from the options to sort email messages by date received sender read unread attachments or priority Delete Email Messages 1 On the email account Inbox touch and hold the message you want to delete l Tap check boxes to select additional emails to delete 2 Tap Delete Note Depending on your settings you may be prompted to confirm the deletion by tapping Delete See Email Settin...

Page 121: ...e you want to sync your email account o Limit retrieval size Set a limit to the size of email messages you want to receive on your phone o Limit retrieval size while roaming Set a different email size limit when your phone is on roaming o Out of office settings You can set your Out of Office status and auto reply message right from your phone o Folder sync settings Select which email folders to sy...

Page 122: ...ic accounts Available settings depend on the type of account l Add account Add additional email accounts l View as View emails in standard or conversational mode l Auto fit content Shrink email content to fit the screen Content can still be viewed in detail by zooming in l Notifications Notifications for new emails display in the status bar When disabled you can control notifications for each of y...

Page 123: ...nt l Account name Enter a name to identify this email account l Your name Enter your name l Always Cc Bcc myself Choose options for sending a copy of emails you send to yourself as a copy Cc or blind copy Bcc l Signature Customize or delete the text signature that is automatically added to emails you send l Show images Choose whether to automatically display embedded images in the body of an email...

Page 124: ... and account l Empty server trash Delete the contents of the trash folder on the account server l In case of sync conflict Choose whether information from the server or phone has priority when there is a conflict l Sync Contacts Choose whether contacts are synchronized between your phone and the account l Sync Calendar Choose whether calendar events are synchronized between your phone and the acco...

Page 125: ...LTE network provides your phone with wireless Internet access over greater distances than Wi Fi and delivers data transfer rates of up to 60 Mbps To connect your phone to the 4G LTE network you must be in an area covered by the 4G LTE network For more information about the availability of Sprint 4G LTE service in your location visit sprint com coverage Note The availability and range of the networ...

Page 126: ...e data services your user name is submitted to identify you to the network Your user name is automatically programmed into your phone You do not have to enter it Find Your User Name You can find your user name through your phone s device menu 1 From home tap Apps Settings About device 2 Tap Status You will see your user name under the Username heading Update Your User Name If you choose to change ...

Page 127: ...th of the signal A fuller icon means a better signal 4G LTE data service Your phone is connected to a 4G LTE network 3G data service Your phone is connected to a 3G network Browser Browse the Internet using a full featured browser SSL TLS SSL Secure Sockets Layer and TLS Transport Layer Security are protocols for encrypting sent received data While in a screen connected by SSL TLS data is encrypte...

Page 128: ...he browser opens l The first time you launch Internet you may be prompted to enter your 10 digit wireless phone number to access the Sprint home page l You can also launch the browser by tapping a URL in a text message email message or Gmail message Browser Use Options n Searching within a Web Page With a Web page displayed tap More options Find on page and enter your search text Tip To change the...

Page 129: ...rks Bookmark Options n Editing Bookmarks From the browser tap Bookmarks touch and hold a bookmark tap More options Edit bookmark edit the bookmark and then tap Save n Deleting Bookmarks From the browser tap Bookmarks touch and hold a bookmark and then tap Delete n Show Saved Web Pages From the browser tap Bookmarks Saved pages and then tap a saved page to open it View Browser History Use the brows...

Page 130: ...e bookmark window opens l If you do not see Bookmarks pull down the Web page to display the address bar 3 Tap the History tab and then tap an entry The Web page opens Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily 1 From home tap Apps Samsung Internet ...

Page 131: ...he tabs window opens l If you do not see Tabs drag the Web page down to display the address bar 3 Tap New tab A new tab appears l To switch tabs tap one of the available thumbnails in the tabs window Browser Settings Configure your Browser settings 1 From home tap Apps Samsung Internet ...

Page 132: ... zoom level l Privacy Choose options related to privacy l Advanced Choose settings to control how the browser treats content such as allowing JavaScript blocking pop ups and managing website data l About internet View information about the Browser app Chrome Browser Use Chrome to browse the Internet and bring your open tabs bookmarks and address bar data from your computer to your mobile device 1 ...

Page 133: ... browser mobile Google Messenger You can send and receive text SMS and multimedia MMS messages using Google Messenger You can send texts over Wi Fi even if you don t have cell service n From home tap Apps Messenger Facebook Keep up with friends and family with the Facebook app Share updates photos and videos as well as text chat and play games Once you have signed in to Facebook you can post and r...

Page 134: ... comment on friends posts and more Instagram Capture and share photos and videos with your friends Customize what you capture and then share it on your feed or post it directly to your friends n From home tap Apps Instagram l The first time you access Instagram follow the prompts to sign up for an account or sign in with Facebook or an existing account Messenger Reach out to your friends and famil...

Page 135: ...int Worldwide service To activate Sprint Worldwide service n Chat with or email an international support rep by visiting sprint com swwsupport or n Call Sprint Worldwide Customer support at 1 888 226 7212 Your Phone s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM Subscriber Identity Module card to support roaming on compatible GSM networks Note Your SIM card shoul...

Page 136: ...igned to enter global roaming mode automatically when you activate your Sprint Worldwide service meaning that it should automatically connect to an appropriate CDMA LTE network or GSM UMTS network when you travel You may set global roaming options through the settings menu You may also need to set your network mode options through the settings menu See Set the Communications Method for Global Use ...

Page 137: ...twork operators 4 Tap an available network The selected carrier is set l To automatically select an appropriate carrier default tap Choose automatically l To search for all available networks tap Search networks Make and Receive Worldwide Calls When traveling on international networks you can place and answer calls as you would on the Sprint network see Place and Answer Calls although some additio...

Page 138: ...the call Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel All of your unanswered calls will be forwarded to your Sprint voicemail You will need to be sure your voicemail box is already set up and that you know your voicemail passcode Note Sprint voicemail may not be available on all networks check sprint com sww for service information International Voicem...

Page 139: ...tor icon or a text message is displayed when a voicemail message is received n You may see Missed Call on your screen prior to receiving a message notification n You must call voicemail in order to retrieve messages Follow the instructions on the previous page to store your voicemail number for easy access Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as o...

Page 140: ...the Web when traveling you may need to manually select the carrier that provides Sprint service in your location You can find a list of carriers for each country where GSM data service is offered at sprint com sww Then follow the instructions below to select the appropriate carrier network on your phone Access International Data Services on GSM UMTS Networks To select a GSM data service carrier fo...

Page 141: ...r wireless phone number n The city and country you are traveling in n Any error message that displays on your phone or that you heard when trying to place a call n If the issue is with data were you able to place voice calls n If the issue is with voice service were you able to access data Please call the numbers below if you need assistance While in the United States Call 1 888 226 7212 While tra...

Page 142: ...minica 1 888 226 7212 France 0800 903200 Germany 0800 180 0951 Italy 800 787 986 Mexico 001 877 294 9003 Trinidad and Tobago 1 800 201 7545 United Kingdom 0808 234 6616 Note This toll free service is available on ordinary landline phones and some public pay phones This service does not cover any hotel access charges ...

Page 143: ... and copy the files to the music folder File Transfer Tips n If you want to save data to an SD card on your phone make sure the SD card is installed and active See microSD Card Settings n Avoid removing the SD card while transferring data n Data exchange may use the methods outlined in the following table Method Description Transferring media files Transfer files between your phone and PC such as ...

Page 144: ...hange the option tap it in the notification panel to open the Use USB for window and then tap the desired option 3 On your computer navigate to the detected device such as through the My Computer menu and open it 4 If available select a drive Card for SD card Phone for internal phone storage 5 Select a folder for example Music for songs and albums and copy files to it from your computer 6 When you...

Page 145: ... not an open network and then tap Connect Your phone is connected to the Wi Fi network You will see Wi Fi in the status bar l The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider l Entering a password is not required if ...

Page 146: ...rity settings of in range Wi Fi networks l To disable Wi Fi tap On Off again 4 Tap Advanced The advanced Wi Fi settings menu appears 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved Disconnect Wi Fi You may wish to disconnect from a connected Wi Fi network without turning Wi Fi off 1 From home tap Apps Settings Connections 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap the ...

Page 147: ...r a certain period the connection request is canceled l To stop a connection tap End connection OK Bluetooth Bluetooth is a short range communications technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximat...

Page 148: ...ns is not guaranteed for the phone n The phone may not connect properly depending on the other device n Noise may be experienced with wireless calls and hands free calls depending on the conditions To enable Bluetooth 1 From home tap Apps Settings Connections 2 Tap Bluetooth The Bluetooth settings open 3 Tap On Off to turn Bluetooth on Bluetooth is enabled l To disable Bluetooth tap On Off again T...

Page 149: ...beforehand To pair Bluetooth devices 1 From home tap Apps Settings Connections 2 Tap Bluetooth The Bluetooth settings open l Nearby devices appear in the Available devices list l If a target device is not detected tap Scan to search again 3 Tap a device from the Available devices list and follow the prompts to pair with the device The Bluetooth device is paired to your phone l Methods to accept a ...

Page 150: ...s appear in the Paired devices list 3 Tap a device from the Paired devices list Your phone connects to the paired device The pairing and connection status is displayed below the device s name in the Bluetooth devices section When the device is connected to your phone the Bluetooth paired icon is displayed in the status bar Depending on the type of device you have connected you can then start using...

Page 151: ...d the following types of information depending on the device you are sending to n Images and videos n Calendar events n Contacts n Audio files In the instructions below Contacts data is used as an example Sending Contacts Data Using Bluetooth 1 From home tap Contacts You will see the Contacts list 2 Tap a contact and select Details 3 Tap Share 4 Tap vCard file VCF to share the contact as a vCard f...

Page 152: ...tion To open the file immediately pull down the status bar to display the notification panel and then tap the notification l When you open a received file what happens next depends on the file type o Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music application o For a vCalendar file select the cal...

Page 153: ...sing Sprint Zone tap Apps Sprint Zone to learn more Note Turning Hotspot on will disable your phone s connection to other Wi Fi networks Set Up Hotspot 1 From home tap Apps Settings 2 Tap Hotspot and Tethering Hotspot 3 Tap On Off to turn Hotspot on Hotspot is enabled l To disable Hotspot tap On Off again Note The best way to keep using the phone as a hotspot is to have it connected to a power sup...

Page 154: ... connects to your device using a USB cable or by Bluetooth Important Use of the Tethering feature requires an additional subscription Sign on to your account at sprint com mysprint or access your account using Sprint Zone tap Apps Sprint Zone to learn more 1 From home tap Apps Settings 2 Tap Hotspot and Tethering 3 Select a tethering option Bluetooth tethering or USB tethering Tethering is turned ...

Page 155: ...Entertainment 144 Apps and Entertainment The topics in this section will explore the features that make your phone so much more than a phone from the camera and productivity apps to music entertainment and more ...

Page 156: ... or video in the Gallery application n Capture picture Take a picture n Record video Begin recording video n Camera Modes or Effects Swipe right to change the shooting mode Swipe left to add an effects filter n Switch cameras Switch between the rear camera and the front camera n Flash Activate or deactivate the flash Toggle through flash options on auto or off rear camera only n Camera settings Op...

Page 157: ...ne the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes May affect eyesight etc Take a Picture You can take high resolution pictures using your phone s camera Note If you have an SD card installed pictures and videos are stored to the SD card If no card is installed pictures and videos are saved to your phone s memory 1 From home tap ...

Page 158: ... tap Apps Camera The camera viewfinder appears 2 Aim the camera at your subject and then tap Record Video recording begins 3 The following actions are available l Tap Capture to take a picture while recording l Tap Pause to pause recording l Tap Resume to resume recording l Tap Stop to stop recording The camera stops recording and the video is captured and saved to your phone or SD card Shooting M...

Page 159: ... o Selfie Take selfie shots and apply various effects such as an airbrushed effect o Sound shot Add a few seconds of background sound to enhance pictures View Pictures and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that you have taken with your phone s camera downloaded or copied onto your storage card or phone memory You can also take a look at your ...

Page 160: ...ail image to see the item in the review screen From there you can access options such as save view send or delete the picture or video Pictures and Videos Options while Viewing n Zoom In or Out on a Picture or Video Tap the screen twice or pinch the screen to zoom in or out on a picture or video n Viewing Videos Use the controls to play pause or stop the video playback After selecting an album fro...

Page 161: ...et you rotate pictures 90 degrees clockwise Repeat the action for additional rotations 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to rotate 3 Tap More options Rotate left or Rotate right The picture is rotated and saved to the phone Edit Tools Perform advanced edits on your pictures including straightening adjusting the tone adding visual effects and adding decor...

Page 162: ... and freely rotate your picture l Tone Adjust the brightness contrast saturation temperature and hue of the picture l Effects Add color effects to your picture l Decoration Apply other images stickers or labels to your picture 5 After using an editing tool tap Apply to apply the changes 6 When you are finished editing the picture tap Save ...

Page 163: ...your email For more information about using email and Gmail see Create and Send an Email Message or Create and Send a Gmail Message 1 From home tap Apps Gallery The Gallery app opens 2 Tap the pictures or videos you want to share l To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap Share and then on the sharing menu tap a sharing...

Page 164: ... share the pictures or videos For more information about using multimedia messaging see Send a Multimedia Message MMS Send Pictures or Videos by Bluetooth You can select several pictures videos or both and send them to someone s phone or your computer using Bluetooth 1 From home tap Apps Gallery The Gallery app opens 2 Tap the pictures or videos you want to share l To select multiple items touch a...

Page 165: ...s and videos from a variety of apps and social media sites such as Facebook Hangouts Instagram and more Available apps will vary depending on what you have installed on your phone 1 From home tap Apps Gallery The Gallery app opens 2 Tap the pictures or videos you want to share l To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap ...

Page 166: ... Cameras Your phone lets you use different types of cameras depending on your settings and downloads 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Switch cameras or Swipe the screen up or down The camera changes from the rear camera to the front camera or vice versa Set Camera Functions You can configure your camera s settings to fit any situation and event 1 From home tap Apps C...

Page 167: ... quality Higher resolution pictures take up more memory o Video size Select a resolution Use higher resolution for higher quality Higher resolution videos take up more memory o Save pictures as previewed Save the self portrait or self recording as viewed on the camera screen not as flipped images o Ways to take pictures Tap to take pics tap the screen to take selfies and Gesture control detect you...

Page 168: ...era by pressing the Home key twice in quick succession o Storage location Select the memory location for storage This option only appears if an optional memory card not included is installed o Volume keys function Use the Volume key as the camera key the record key or as a zoom key o Reset settings Reset the camera settings ...

Page 169: ... for your area 1 From home tap Apps 1Weather 2 Follow the prompts to update the app in Play Store and then explore the app to customize your views add locations and more AAA Plan trips and access AAA member services 1 From home tap Apps AAA 2 Follow the prompts to update the app in Play Store and then explore the app plan trips and access member services Calculator Your phone s convenient built in...

Page 170: ...on the Web Exchange ActiveSync calendar Google Calendar and Outlook calendar In order to sync with your Google calendar you must sign in to a Google Account on your phone See Google Account Calendar Operations n View Today s Calendar From the Calendar tap Today n Change Calendar View From the Calendar tap View and then tap Year Month Week Day or Tasks to change the current view n View Next Previou...

Page 171: ...e start date time end date time etc and then tap Save The event is added to your calendar View Calendar Events You can display the Calendar in daily weekly monthly or agenda view To change the Calendar view tap the current view in the top right corner and then tap Year Month Week Day or Tasks 1 From home tap Apps Calendar ...

Page 172: ...p an event The event details appear l Tap the event to edit it Sync Calendars You can select which calendars you would like to sync on your phone along with what types of information you want to sync 1 From home tap Apps Calendar The Calendar app opens 2 Tap More options Manage calendars ...

Page 173: ... calendar events on your phone Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server 1 From home tap Apps Settings Accounts Accounts Microsoft Exchange ActiveSync l To confirm your sync settings tap the account name and make sure the Sync Calendar box is selected Tap Back to return to the sync menu 2 Tap Sync all Cale...

Page 174: ...tes will not change even if you travel to another time zone l About Calendar View information about the Calendar app Note If Microsoft Exchange ActiveSync doesn t appear under the Accounts heading in the Settings menu you do not have an Exchange ActiveSync account configured on the phone For information about adding an account see Add an Exchange ActiveSync Account Caller ID With the Caller ID app...

Page 175: ...and volume and then tap Save The alarm is set Phone at Alarm Time n At the set alarm time the phone sounds the alarm and or vibrates n Stopping an alarm When the alarm sounds tap Dismiss Additional Clock Features Your phone s clock app provides additional useful features including world clock stopwatch and timer functions All features are available from the clock app display n From home tap Apps C...

Page 176: ...he stopwatch lets you time events down to the hundredth of a second 1 From the clock app tap Stopwatch 2 Tap Start to begin timing 3 Tap Stop to stop timing l Additional options include Lap to keep track of laps Restart to continue timing and Reset to reset the stopwatch to zero Timer The timer provides a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From the clock app tap Timer 2...

Page 177: ...n find directions browse local businesses and attractions rate and review places and more Enable Location Services on Your Phone Before using any location based services you must enable your phone s location feature For information about setting your phone s location options see Location Settings View Maps of Specified Places Use Google Maps to locate and map a specific address or destination 1 Fr...

Page 178: ...your destination tap a method of transport car public transit bicycle or on foot and then tap Search for route l Route candidates appear in a list n Check Detailed Operation for Maps From the Maps app tap Menu Help Google Search Use Google Search to search not only the Internet but also the apps and contents of your device 1 From home tap the Google search bar or tap Apps Google Google The Search ...

Page 179: ...nage your sounds images videos Bluetooth files Android files and other data in one convenient location using My Files To view files in My Files 1 From home tap Apps Samsung My Files 2 Tap a category to view the relevant files or folders 3 Tap a file or folder to open it Note Different folders may appear depending on how your phone is configured File Groups Files stored in the device are organized ...

Page 180: ...oogle Account n From home tap Apps Google Photos Samsung Notes The Samsung Notes app helps you create edit and manage all the notes on your phone Sign in to your Samsung account to access your notes in Samsung Notes from any device With Samsung Notes create content by typing writing drawing and even recording voice video or taking pictures Templates are provided to make content creation easy and h...

Page 181: ...Notes 2 Browse note entries by swiping up or down 3 To search for a note tap Search Notes Options You can edit share or manage notes 1 From home tap Apps Samsung Notes 2 While browsing notes tap More options for the following options l Edit Select notes to share delete or move l Sort by Change the way notes are organized l List Grid view Switch between List view and Grid view l Settings View setti...

Page 182: ...rt Use Tech Expert to get access to a US based technical expert n From home tap Apps Tech Expert Uber Use Uber to hire a private driver in more than 130 cities and 30 countries Uber is an entirely new and modern way to travel n From home tap Apps Uber ...

Page 183: ...the Amazon Kindle app You must have an account with Amazon to use the Kindle application n From home tap Apps Amazon Kindle Amazon Music Use Amazon Music to purchase download and play music from Amazon n From home tap Apps Amazon Music Amazon Photos Use Amazon Photos to store your photos on Amazon s cloud server n From home tap Apps Amazon Photos Amazon Video Watch Amazon Prime movies and videos o...

Page 184: ... you can view pictures and watch videos that you have taken with your phone s camera or downloaded You can do basic editing such as rotating and cropping You can also set a picture as your contact picture or wallpaper and share pictures with your friends While viewing pictures in the Gallery scroll up the screen to view more albums Simply tap an album to view the photos or videos in that album If ...

Page 185: ...ictures o Create album Create a new album in the Albums view o Create story Create a story from several pictures in the Stories view For more information about using Gallery see View Pictures and Videos Using Gallery Edit Pictures and Share Pictures and Videos Google Play Music App The Google Play Music app lets you browse shop and play back songs purchased from Google Play as well as songs you ha...

Page 186: ...options tap Menu and select an option Listen now Top charts New releases Music library Browse stations or Shop 3 Tap an item from the category window and then tap a song The song begins playing Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen ...

Page 187: ...The length of the song Rate thumbs up thumbs down Rate the current song Next song Play the next song Play pause Play or pause the current song Previous song Play the previous song Elapsed time Amount of time the song has been playing Repeat play next Repeat the current song or play the next song queued Music title artist Displays music title and artist if available Create Playlists in Google Play ...

Page 188: ...st The playlist is created 6 Return to the library view and select Albums or Songs 7 Tap More options next to an item and then tap Add to playlist playlist name The song or album is added to the playlist Repeat to add more items to the playlist Adding Currently Playing Music to a Playlist n From the player view tap More options Add to playlist playlist name The music is added to the playlist Loot ...

Page 189: ...eadphone jack on bottom of the device To listen through the device s speaker after plugging in headphones tap More options Output to speaker Playphone Use Playphone to discover and purchase new games and recommend games to others Install the Playphone App Before you use Playphone on your phone you must download and install the app 1 From home tap Apps Playphone 2 Tap Download and follow the prompt...

Page 190: ... store option from the main page Ringbacks Store Music Store or Ringtones Store or tap More options Music under Library to access your music l Tap the navigation tools to skip ahead or rewind Tap More options at any time to see additional options l For more information tap Menu Settings About or Help Note If you have loaded music on to your phone from your computer see Transfer Files between Your ...

Page 191: ...ers a wide variety of accessible channels Subscription options include comprehensive basic packages as well as a full menu of a la carte channels Watch TV 1 From home tap Apps Sprint TV Movies 2 Follow the prompts to browse categories and find programs l Depending on your settings your phone may prompt you to accept a data connection l Browse horizontally through the category options in the center...

Page 192: ...Check back frequently for new content and updates Texture Get unlimited access to all the best digital magazine subscriptions with Texture n From home tap Apps Texture YouTube View and upload YouTube videos from your device View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren t signed in to a YouTube account 1 From home tap Apps Google YouTube The YouTube app ...

Page 193: ...ouTube account from your phone Before posting you must set up a YouTube account and sign in to it on your phone 1 From home tap Apps Google YouTube The YouTube app launches 2 Tap Account The Account menu appears 3 Tap Add 4 Find a stored video and tap the thumbnail to select it l Enter a title description and tags and select a privacy setting 5 Tap Upload The video is uploaded to your YouTube chan...

Page 194: ...Settings 183 Settings The topics in this section will cover your phone s settings menus and options For an overview of the settings menu see Basic Settings ...

Page 195: ...rations Display Set display features font brightness etc Wallpapers and themes Set wallpaper for the home and lock screens and select visual themes for your phone Advanced features Configure features for the S Pen playing games using the phone with one hand screen capture gestures and more Device maintenance See an overview of the status of your device s battery storage RAM and device security App...

Page 196: ...tings menu opens 2 Select categories and then select your settings options Settings are made and applied Tip You can also access settings from the notification panel Pull down the status bar and tap Settings Access Connection Settings n From home tap Apps Settings Connections The table below outlines your Connection settings Category Description Wi Fi Enable and set Wi Fi options Bluetooth Enable ...

Page 197: ...Wi Fi Settings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From home tap Apps Settings Connections 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap On Off to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range ...

Page 198: ...connect using a Personal Identification Number PIN 1 From Wi Fi settings tap Advanced WPS PIN entry 2 Enter the PIN displayed on your router 3 Follow the prompts to complete the connection Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi Fi connection is unstable 1 From the Wi Fi settings menu tap Advanced Sm...

Page 199: ...ur device s MAC address which is required when connecting to some secured networks not configurable l IP address View your device s IP address not configurable Bluetooth Settings Your phone s Bluetooth capabilities let you use wireless headsets send and receive pictures and files and more For details on your phone s Bluetooth usage see Bluetooth 1 From home tap Apps Settings Connections 2 Tap Blue...

Page 200: ...is setting is available when Bluetooth is enabled n Canceling pairing From Bluetooth settings tap Settings next to a paired device name and then tap Unpair l This setting is available when Bluetooth is enabled n Enable service from paired device From Bluetooth settings tap Settings next to a paired device name and then tap the listing under Profiles l If a confirmation prompt appears follow the pr...

Page 201: ...ction is turned off when the specified limit is reached l Alert me about data usage Receive an alert when your mobile data usage reaches the amount you selected l By application View data usage by application 4 Tap More options for the following options l Restrict background data Restrict some apps and services from working unless you are connected to a Wi Fi network l Show Hide Wi Fi usage Displa...

Page 202: ...other applications To use Wi Fi and Bluetooth after enabling Airplane mode turn them on either in Settings or on the notification panel 1 From home tap Apps Settings Connections 2 Tap Airplane mode 3 Tap On Off to enable Airplane mode Note You can also enable or disable Airplane Mode through the notification panel quick settings drag down the status bar and tap Airplane mode Turn on Mobile Network...

Page 203: ...creen roaming notice for certain functions Enable or disable roaming notices for Voice and Data for Domestic use Voice Data and Outgoing text message for International networks and Voice Data and Outgoing text message for GSM networks if supported by your phone o Roaming settings Enable or disable roaming options including Voice and Data for Domestic and International networks and Data for GSM net...

Page 204: ... to turn on Location services 4 Tap Locating method to select how your location is determined l High accuracy Use GPS Wi Fi and mobile networks l Battery saving Use Wi Fi and mobile networks no GPS l Device only Use GPS only 5 Tap Improve accuracy to use other connections for determining your location l Wi Fi scanning Allow apps and services to scan for Wi Fi networks automatically even when Wi Fi...

Page 205: ... Location 3 Tap On Off to turn on Location services 4 Tap an entry under Recent location requests to view the app s settings Location Services Google uses Location History to store and use your device s most recent location data Google apps such as Google Maps can use this data to improve your search results based on places that you have visited 1 From home tap Apps Settings Connections ...

Page 206: ... connection settings menu provides access to additional connection options such as Nearby device scanning Printing and VPN More Connection Settings Options Setting Description Nearby device scanning Scan for and connect to nearby devices Printing Set up printers to print from your phone VPN Add a Virtual Private Network VPN Access More Connection Settings Options 1 From home tap Apps Settings Conn...

Page 207: ...ed Nearby Device Scanning Scan for and connect to nearby devices You will receive notifications when there are available divides to connect to 1 From home tap Apps Settings Connections More connection settings 2 Tap Nearby device scanning The Nearby device scanning screen displays 3 Tap On Off to enable the feature ...

Page 208: ...ettings 2 Tap Printing The Printing settings screen displays 3 From the Printing settings screen tap Download plug in 4 Follow the prompts to download and install a print driver from the Google Play store 5 Choose a print service from the list and then tap On Off to turn the service on or off The service must be on to add a printer 6 Tap More options Add printer Add printer or Add depending on the...

Page 209: ...repare Your Phone for VPN Connection Depending on the type of VPN you are using at work you may be required to enter your login credentials or install security certificates before you can connect to your company s local network You can get this information from your network administrator Before you can initiate a VPN connection your phone must first establish a Wi Fi or data connection For informa...

Page 210: ...tials and then tap your preferred system and user credentials Your secure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone 1 From home tap Apps Settings Connections More connection settings ...

Page 211: ...tion MPPE and advanced options l Set up all options according to the security details you have obtained from your network administrator 4 Tap Save Your VPN is added to the VPNs section of the VPN settings window Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy To access the VPN settings window 1 From home tap Apps Settings ...

Page 212: ...n of the VPN setting window tap the VPN that you want to connect to 2 When prompted enter your login credentials and then tap Connect You will connect to the selected VPN l When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network ...

Page 213: ...sconnect from it Your phone disconnects from the VPN l When your phone has disconnected from the VPN you will see a VPN disconnected icon in the notification area of the status bar Wi Fi Calling Settings The Wi Fi Calling settings menu lets you set your Wi Fi Calling options including updating your 9 1 1 information For information about setting up Wi Fi Calling see Wi Fi Calling 1 From home tap A...

Page 214: ...it is set up but you are not currently connected to a Wi Fi network Tip For more information about Wi Fi Calling visit this FAQ link at sprint com support Hotspot and Tethering Settings Use Mobile hotspot and tethering to share your device s Internet connection with other devices Hotspot Settings Use Hotspot to share your device s Internet connection with other devices For more information see Hot...

Page 215: ...our Mobile hotspot invisible to other Wi Fi devices during a scan When hidden other devices can still connect to your Mobile hotspot but have to set up the connection manually with your Network SSID and Password n Set Hotspot security From the Hotspot window tap More options Configure Hotspot Security select a security settings option and then tap Save n Set Hotspot password From the Hotspot windo...

Page 216: ...g Note Using the tethering feature consumes battery power and uses data services 1 From home tap Apps Settings 2 Tap Hotspot and Tethering The Hotspot and tethering window opens 3 Choose an option l Bluetooth tethering Pair your device with the computer using Bluetooth Consult the computer s documentation for more information about configuring your computer to pair using Bluetooth Tap Bluetooth te...

Page 217: ...pplications and more Sounds and Vibration Settings The following topics cover your phone s Sounds settings options Access Sounds and Vibration Settings 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Set your sound and vibration options Your sound and vibration settings are saved and applied The table below outlines your Sounds and vibration settings ...

Page 218: ...preset vibration patterns or create your own pattern Notification sounds Choose a sound for notifications such as for new messages and event reminders Do not disturb Configure the Do not disturb feature to mute calls and alerts at will or on a schedule as well as set exceptions Touch sounds Play tones when you touch or tap the screen to make selections Screen lock sounds Play sounds when locking o...

Page 219: ... you have chosen in Sound settings for notifications and alerts l Vibrate Your phone vibrates for notifications and alerts This uses the Vibration intensity you choose in Sound settings l Mute Your phone plays no sounds or vibrations Onscreen reminders will still occur Vibrate While Ringing Set the phone to vibrate while ringing 1 From home tap Apps Settings ...

Page 220: ...re Volume Set the system volume level and set default volume for call ringtones notifications and other media Note You can also set System volume from the home screen by pressing the Volume key 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Volume and then drag the sliders to set the default volume for ...

Page 221: ... setting 1 From home tap Apps Settings 2 Tap Sounds and vibration Volume 3 Tap More options Media volume limiter l Tap On Off to enable this feature o When enabled drag the Custom volume limit slider to set the maximum output volume l Tap Set volume limit PIN to prevent changes to the volume setting Ringtones and Sounds Choose a ringtone for incoming calls 1 From home tap Apps Settings 2 Tap Sound...

Page 222: ...Tap Sounds and vibration 3 Tap Ringtone scroll to the bottom of the list and then tap Add from device storage 4 Select a source OneDrive or Sound picker for the ringtone You will see a list of compatible songs or audio files To load music on your phone see Transfer Files between Your Phone and a Computer 5 Tap a song to hear a preview and then tap Done to save it as a ringtone ...

Page 223: ...ghlights only checkbox to allow the system to select what part of the song to use Clear the checkbox to play the song from the beginning Vibration Pattern Choose a vibration pattern 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Vibration pattern to select a default vibration pattern Notification Sounds Set the default notification sounds for apps such as Messages Calendar and Emai...

Page 224: ...ssages l Calendar notifications Set the default sound for calendar events l Email notifications Set the default sound for new email This option is only displayed if you have an email account set up Do Not Disturb This setting allows you to block all notifications and alerts The options below determine what notifications can make sounds and during what time periods you want to enter this mode 1 Fro...

Page 225: ...ption allows you to turn Do not disturb mode on or off automatically at scheduled times Note Scheduling is not available if Do not disturb mode has been turned on manually 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Do not disturb 4 Tap Turn on as scheduled and set the Days Start time and End time ...

Page 226: ...urb mode 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Do not disturb 4 Tap Allow exceptions and then tap one of the following options l No exceptions Allow no exceptions l Alarms only Allow exceptions for alarms l Custom Set your own exceptions System Sounds Set various other system sound options 1 From home tap Apps Settings ...

Page 227: ... screen to make selections l Screen lock sounds Play a sound when you unlock the screen l Emergency tone Sound an alert vibrate or stay silent when an emergency alert is received l Charging sound Play a sound when a charger is connected Key tap Feedback Play tones when the dialing keypad or the keyboard is tapped 1 From home tap Apps Settings ...

Page 228: ...tones Play a tone when the dialing keypad is tapped l Keyboard sound Play a sound when the Samsung keyboard is tapped Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected 1 From home tap Apps Settings 2 Tap Sounds and vibration ...

Page 229: ...everb of a concert hall 6 Tap Adapt sound and follow the prompts to customize your sound settings Note Sound effects are only available while headphones or a compatible Bluetooth headset is connected Notifications Settings The Notifications settings menu lets you select which apps will send notifications to your phone Access Notifications Settings 1 From home tap Apps Settings 2 Tap Notifications ...

Page 230: ...ngs menu allows you to configure the following options Display Setting Description Brightness Set the display brightness Outdoor mode Increase the screen brightness for 15 minutes to improve screen display for use outdoors Font Set a default font and font size Easy mode Set your device to use Easy mode Icon frames Display icons with a shaded background to make them stand out on the Home screen and...

Page 231: ... or personal preference You may also want to adjust screen brightness to conserve battery power 1 From home tap Apps Settings Display 2 Customize options under Brightness l Drag the Brightness slider to set a custom brightness level l Tap Outdoor mode to increase the screen brightness for 15 minutes Note You can also control Brightness from the notification panel Font Size and Style You can set th...

Page 232: ...w fonts from Galaxy Apps 3 Tap Done to set the font size and style Easy Mode Easy mode provides a simpler experience using your phone with a simpler home screen layout and simpler app interactions If you are a first time smartphone user or just to want to simplify the operation of your phone you can turn on Easy mode at any time 1 From home tap Apps Settings Display 2 Tap Easy mode ...

Page 233: ... Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode 1 From home tap Apps Settings Display 2 Tap Easy mode 3 Tap Standard mode and then tap Done Icon Frames You can show icons with a shaded background to make them stand out on the Home screen and Apps list screen 1 From home tap Apps Settings Display ...

Page 234: ...following options l Icons only Show icons only l Icons with frames Show icons with shaded backgrounds 4 Tap Apply and confirm when prompted Status Bar You can determine which notifications appear on the status bar 1 From home tap Apps Settings Display 2 Tap Status bar ...

Page 235: ...ee most recent notifications in the status bar l Show battery percentage Show the battery charge percentage Screen Timeout Turn the screen off after a set amount of time 1 From home tap Apps Settings Display 2 Tap Screen timeout 3 Choose a time period Note Longer screen timeout durations will discharge your phone s battery more quickly ...

Page 236: ...play pictures in a photo table Tap Settings for options l Photo frame Display pictures in a photo frame Tap Settings for options l Photos Display pictures from your Google Photos account Tap Settings for options l More options Preview See a demonstration of Screen saver l More options Select when to use Choose to see Screen saver while the device is docked charging or both Advanced Features Settin...

Page 237: ...n to reduce the size of the display l One handed input Adjust the size and position of the keyboard and other input methods for easier input with one hand Other Advanced Features Settings Configure other useful features For example you can control certain device actions by picking up the device and by touching the screen with the palm of your hand or turning over the device 1 From home tap Apps Se...

Page 238: ...or turning over the device l Send SOS messages Send a quick alert to your primary contacts when you are in an emergency situation by pressing the Power Lock key quickly three times o Send messages to Add recipients by creating new contacts or selecting from Contacts o Attach pictures Send pictures to your emergency contacts o Attach audio recording Send a short audio message to your emergency cont...

Page 239: ...ications Overview You can download and install new applications on your device Use Application settings to manage your downloaded and preloaded applications Warning Because this device can be configured with system software not provided by or supported by Google or any other company you operate this software at your own risk Application Options 1 From home tap Apps Settings Applications 2 If you h...

Page 240: ...al apps l Show Hide system apps Show or hide system background apps l Apps that can appear on top Choose apps that can run on top of other running apps l Change system settings Select which apps can change system endings l Reset app preferences Reset options that have been changed Existing app data is not deleted Note Options vary by application Manage Apps You can view and update information abou...

Page 241: ...e l Notifications Configure notifications from the app l Permissions View permissions granted to the app for access to your device s information l Set as default Set the app as a default for a certain category of apps Default Applications Set or clear default applications for certain built in features of the phone 1 From home tap Apps Settings Applications 2 Tap More options Default applications 3...

Page 242: ...e app Choose an app that provides assistance for using your device Note If you choose a default messaging app other than Messages you will not be able to use the Messages app unless you restore it as the default messaging app App Permission Settings Configure settings and permissions for your phone s apps 1 From home tap Apps Settings Applications 2 Tap More options App permissions 3 Tap an app to...

Page 243: ...pics cover your phone s Wallpapers and themes settings options Wallpaper You can change the wallpaper for the Home and lock screens Change the Wallpaper n From home tap Apps Settings Wallpapers and themes Wallpapers For more information see Change the Wallpaper Themes Themes are packages of visual content that provide different wallpapers and icons for your phone Change the Theme 1 From home tap A...

Page 244: ...mes 3 To apply a theme tap the theme and then tap Apply Your theme is changed Icons Apply custom icons to replace built in app icons Change the Theme 1 From home tap Apps Settings Wallpapers and themes Icons 2 Tap an icon set to view a preview of the icons Tap View all to see all available icon sets ...

Page 245: ...creen lock type Increase the security of your phone by creating a screen lock Info and app shortcuts Show the dual clock owner s information or app shortcuts on the lock screen Notifications on lock screen Enable notifications to be displayed on the lock screen Secure lock settings Set your secure lock functions Unknown sources Allow or deny installation of apps from sources other than the Google ...

Page 246: ...one s control keys buttons and touchscreen In order from least secure to most secure the available screen lock options are n None n Swipe n Pattern n PIN n Password Important To protect your phone and data from unauthorized access it is recommended that you use the highest security level available Password It is also recommended you frequently change your password to ensure the safety of your phon...

Page 247: ... Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished The phone records the pattern 3 Tap Continue 4 When prompted draw the screen unlock pattern again and then tap Confirm The screen unlock pattern is saved 5 Enter a backup PIN tap Continue re enter the PIN and tap OK to save your screen unloc...

Page 248: ...pts you will be prompted to wait for 30 seconds before you can try again Use a Screen Unlock Password 1 From the Screen lock type menu tap Password 2 Enter a password with at least 4 characters including at least one letter tap Continue and then enter your password again to confirm it The screen lock is set l If you fail to enter the correct password after five attempts you will be prompted to wai...

Page 249: ...device Secure Startup Protect your device by using a screen lock when your device turns on Require a numeric PIN or password to decrypt your device each time you power it on 1 From home tap Apps Settings Lock screen and security 2 Tap Secure startup and follow the prompts to encrypt all data on your device Encrypt SD Card Require a numeric PIN or password to decrypt your optional memory card not i...

Page 250: ...ngs Lock screen and security 2 Tap Other security settings Device administrators l Tap Android Device Manager to allow it to lock or erase a lost device l Depending on your phone s settings additional device administrator options such as Lookout may be available Credential Storage Manage your security certificates If a certificate authority CA certificate gets compromised or for some other reason ...

Page 251: ...cations that can access notifications you receive on your device l Do not disturb permission View which apps have permission to change the Do not disturb settings Accounts Settings Set up and manage accounts including your Google Account Samsung account email and social networking accounts Depending on the account you can choose to synchronize your calendar contacts and other types of content Acce...

Page 252: ...ome tap Apps Settings Accounts Accounts 2 Tap the account type to see the existing accounts The account settings menu appears 3 View and configure your account settings as desired The account options are updated Backup Your phone s Backup menu lets you back up your phone s data and settings to Google servers before resetting your phone to the original factory settings The Factory data reset erases...

Page 253: ...count Check how much storage you are using in your Samsung account Back up my data Google account Enable backup for application data Wi Fi passwords and other settings to your Google Account Backup account Google account Select the Google Account used to back up data Automatic restore Google account When reinstalling an application backed up settings and data will be restored from your Google Acco...

Page 254: ...pens 3 Set options The backup settings are applied and saved Samsung Account Backup Settings Enable backup of your information to your Samsung account 1 From home tap Apps Settings Accounts 2 Tap Backup 3 Configure these options under the Samsung account heading ...

Page 255: ...From home tap Apps Settings Accounts 2 Tap Backup 3 Configure these options under the Google account heading l Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers l Backup account Select a Google Account to be used as your backup account l Automatic restore Enable automatic restoration of settings from Google servers When enabled backed up settin...

Page 256: ...nable and manage accessibility related applications Accessibility Settings Overview The following Accessibility options may be configured Accessibility Option Description Vision Configure accessibility features for vision Hearing Configure accessibility features for hearing and sounds Dexterity and interaction Configure accessibility features for handling and interactions with the phone Direct acc...

Page 257: ...ctivate on your phone to help blind and low vision users When Voice Assistant is turned on you may need to use a double tap to select items because a single tap is used to trigger Voice Assistant l Voice Assistant help View tutorials on using Voice Assistant l Dark screen Keeps your phone s screen turned off at all times When Dark screen is enabled double press the Power Lock key to turn it on or ...

Page 258: ...ns with specific gestures such as triple tapping double pinching and dragging two fingers across the screen l Color inversion Screen colors are inverted l Color correction Adjusts the color of the screen if you have difficulty reading the screen because of the color Follow the prompts to fine tune screen colors Hearing Accessibility Settings Your phone offers many features to assist users who are ...

Page 259: ...n Off beside Assistant menu to turn the feature on or off When you turn on Assistant menu Single tap mode is also enabled o Edit Re order or remove items from the Assistant menu o Assistant plus When turned on Assistant plus displays contextual menu options for some apps in Assistant menu Not all apps support this option Tap Assistant plus and then tap On Off to turn the option on or off After you...

Page 260: ...from any screen by pressing the Home key rapidly 3 times in a row l Notification reminder Phone beeps at set intervals to remind you of unread notifications l Answering and ending calls Select options for answering and ending calls o By pressing Home key Answer calls by pressing the Home key o By pressing Power key End calls by pressing the Power Lock key l Single tap mode When enabled you can use...

Page 261: ...n about your device to Samsung when it experiences technical issues l Reset Reset your device s settings Language and Input Settings Your phone s language and input settings let you select a language for the phone s menus and keyboards select and configure keyboard settings configure speech input settings and set your phone s mouse trackpad options Language and Input Settings Overview You can set ...

Page 262: ...and input settings are applied and saved Select the Default Language for Your Phone 1 From home tap Apps Settings 2 Tap General management Language and input The Language and input settings menu opens 3 Tap Language 4 Tap an available language Language and Input Options Some of the language and input options are detailed below 1 From home tap Apps Settings 2 Tap General management Language and inp...

Page 263: ...te and time or manually set these values as well as select time and date format options Date and Time Overview The following Date and time options may be configured Date and Time Options Description Automatic date and time Set the date time and time zone automatically using the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled ...

Page 264: ...evice to its factory default settings resetting everything except the security language and account settings Personal data is not affected Reset network settings Reset Wi Fi Mobile data and Bluetooth settings with Reset network settings Factory data reset Reset all settings and delete all data on phone Reset Settings You can reset your device to its factory default settings which resets everything...

Page 265: ...ettings and confirm when prompted Reset Network Settings You can reset Wi Fi Mobile data and Bluetooth settings with Reset network settings 1 From home tap Apps Settings General management 2 Tap Reset 3 Tap Reset network settings 4 Tap Reset settings and confirm when prompted ...

Page 266: ...n see Factory Reset Protection If you reset your device to factory default settings with the Factory Reset Protection FRP feature turned on you must enter the user name and password for a registered Google Account used on this device to regain access to the device You will not be able to access the device without the correct credentials Warning If you reset your Google Account password you must wa...

Page 267: ...vice Maintenance Settings Overview You can set the following options in the Device Maintenance Settings menu Device Maintenance Setting Description Optimize Now Improves device performance Battery Monitor your phone s battery usage Storage Manage internal and optional installed SD card not included storage on your phone RAM Check the amount of available RAM Optimize Now The Optimize Now feature im...

Page 268: ...entage You can also display the battery charge remaining as a percentage on the status bar 1 From home tap Apps Settings Device maintenance 2 Tap Battery for options l Battery usage View battery usage since the battery was last fully charged l Power saving mode Extend battery life by selecting a power saving mode level Choose Off Mid or Max Estimated remaining battery life for each mode is provide...

Page 269: ...ge settings Internal storage n Total space View the total space free space in your phone s memory n Available space The amount of storage space currently available n System memory The minimum amount of storage space required to run the system n Used space The amount of storage space currently being used n Other The space used by app data downloaded files and Android system files n Cached data The ...

Page 270: ... removing unneeded files microSD Card Settings A microSD memory card is an optional accessory not included that allows you to store images videos music documents and other data on your phone Important You can damage a microSD card by improper installation Please be careful when inserting removing or handling it Install a microSD Card Follow the instructions below to install an optional memory card...

Page 271: ...d Use the following procedures to remove an optional microSD card from your phone 1 Remove the back cover l Using the slot provided on the back cover next to the Volume key gently lift the cover off the phone 2 Remove the card from the slot 3 Replace the back cover View microSD Card Memory Once an optional memory card not included has been installed in your device the card memory is displayed in t...

Page 272: ...ngs 261 2 Tap Storage The total and available memory space will be displayed Format a microSD Card Formatting a microSD card permanently removes all files stored on the card 1 From home tap Apps Settings Device maintenance ...

Page 273: ...D card after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the card Unmount a microSD Card When you need to remove an optional installed microSD card you must unmount the card first to prevent corrupting the data stored on it or damaging the card 1 From home tap Apps Settings Device maintenance ...

Page 274: ...and then tap Unmount Mount a microSD Card When you install an optional memory card it is automatically mounted connected to the device and prepared for use However should you unmount the card without removing it from the device you need to mount it before it can be accessed 1 From home tap Apps Settings Device maintenance ...

Page 275: ...torage settings 4 Under Portable storage tap your SD card and then tap Mount RAM Check the amount of available RAM You can close background apps and reduce the amount of RAM you are using to speed up your device 1 From home tap Apps Settings Device maintenance RAM ...

Page 276: ...uch RAM as possible tap Clean now and follow the prompts The selected apps and services in the list will be closed System Update Keep your phone up to date with the latest software Access System Updates 1 From home tap Apps Settings 2 Tap System Update The System Update menu appears ...

Page 277: ...signal strength mobile network type service state roaming mobile network state and phone number n IMEI information MIN PRL version MEID IMEI IMEISV and ICCID n Username n IP address n Wi Fi MAC address n Bluetooth address n Up time n Device status Legal information Review various types of important legal information including Open source licenses Google legal information System WebView licenses Wa...

Page 278: ...number Check the current phone build number SE for Android status Check the phone s SE for Android status Security software version Check the phone s security software version Knox version Check the current Knox version Access About Device Options 1 From home tap Apps Settings 2 Tap About device 3 Select or view available options Your phone information is displayed ...

Page 279: ...Getting Help 268 Getting Help The topics in this section will cover troubleshooting tips phone specifications and how to contact Sprint and manage your wireless service ...

Page 280: ...Uninstall an App To turn the phone on in Safe mode l Press and hold the Power Lock key touch and hold Power off read the disclaimer for safe mode and then tap OK o After turning the phone on in Safe mode Safe Mode appears at lower left o After restarting in Safe mode your phone can be powered on as usual o Before turning the phone on in Safe mode it is recommended that you back up important data o...

Page 281: ...nd out about account passwords and information about managing your account and finding help Sprint Account Passwords You will need to create passwords to protect access to your personal account information your voicemail account and your data services account As a Sprint customer you enjoy unlimited access to all your information Account User Name and Password If you are the account owner you will...

Page 282: ...om Your Sprint Phone 1 From home tap Phone Keypad 2 Do any of the following l Tap 2 and then tap Dial to access the Sprint Zone How can we help page There you can find information about Payment Billing Account status and more l Tap 3 and then tap Dial to access the Bill Pay Support section of Sprint Zone to make a payment l Tap 4 and then tap Dial to check minute usage and account balance Sprint S...

Page 283: ...rmation please call 1 800 SAMSUNG 726 7864 Opt Out Information Important legal information can be accessed in writing on the mobile device or at samsung com READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE Samsung Limited Warranty This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 ...

Page 284: ... will not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or ownership in the Intellectual Property is transferred to you All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers Open Source Software Some software components of this produc...

Page 285: ... the product or arising from the breach of the express warranty including incidental special or consequential damages or loss of anticipated profits or benefits Modification of Software Samsung is not liable for performance issues or incompatibilities caused by your editing of registry settings or your modification of operating system software Using custom operating system software may cause your ...

Page 286: ...files Preloaded apps on your device may not be compatible with DRM protected files Note Screen images are simulated Appearance of device may vary Do you have questions about your Samsung Mobile Device For 24 hour information and assistance we offer a new FAQ ARS System Automated Response System at samsung com us support The actual available capacity of the internal memory is less than the specifie...

Page 287: ...all 30 List 20 Request refunds 30 Uninstall 32 Update 31 B Back Key 4 Backup 241 Basic Operations 17 Battery Charge 8 Insert 6 Remove 7 Settings 257 Use 6 Bluetooth 136 Connect 139 Information 136 Pair Devices 138 Receive information 141 Send information 140 Settings 188 Share pictures 153 Turn on or off 137 Bookmark 117 Brightness 219 220 Browser 116 Bookmark 117 History 118 Launch connection 117...

Page 288: ...16 User name 115 Data Usage Settings 189 Date Settings 252 Default Applications 230 Device Maintenance Settings 256 Device Settings 206 Dexterity and Interaction Settings 248 Display Settings 219 Do Not Disturb 213 DraftKings 173 Drag 12 Drive App 166 E Editing Text 26 Email 102 Access internationally 129 Add account 103 Add Exchange ActiveSync account 105 Delete account 108 Manage inbox 108 Send ...

Page 289: ... Layout 175 Google Settings 244 Groups 79 H Headset Connect 139 Headset Jack 5 Hearing Accessibility Settings 247 Home Screen Add Folders 46 Add Shortcuts 45 Add Widgets 46 Basics 37 Customize 44 Extended 38 Layout 37 Home Screen and Apps List 17 Hotspot 142 Settings 203 Hotspot and Tethering Settings 203 I Icon Frames 222 Icons 233 Import Contacts 84 In Call Screen and Layout Operations 54 Incomi...

Page 290: ...nswer 51 Emergency numbers 50 Using Call Log 56 Using contacts 55 Using phone keypad 49 Phone Calls and Voicemail 49 Phone Layout illustration 4 Phone Number 23 Save to contacts 74 Phone Settings Menu 18 Phone Status 266 Photos 169 Pictures Edit 150 Rotate 150 Share via Bluetooth 153 Share via email 152 Share via MMS 152 Take with camera 146 View 148 Pinch 14 Place and Answer Calls 49 Play Music 1...

Page 291: ...180 Sprint Worldwide Wireless Service 124 Sprint Zone 180 Support 2 Status Bar 38 223 Status Icons 39 Stopwatch 165 Storage Settings 258 Swipe 12 System Settings 250 System Sounds 215 System Update 265 T Tap 11 Tech Expert 171 Tethering 143 Tethering Settings 205 Text and Multimedia Messaging 88 Text Editing 26 Text Entry 23 Text Messaging Conversations 92 Draft messages 91 Notifications 91 Send m...

Page 292: ...ey 5 VPN 198 Add connection 199 Connect or disconnect 200 Prepare for connection 198 Secure credential storage 198 W Wallpaper 44 232 Wallpapers and Themes Settings 232 Web Launch connection 117 Wi Fi 133 Disconnect 135 Settings 186 Turn on and connect 134 Wi Fi Calling 65 Settings 202 Wi Fi Direct 135 Wi Fi Settings 135 Widgets 46 World Clock 165 Y Your Phone s Home Screen 37 YouTube 181 Z Zoom 1...

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