Samsung Galaxy J2 Shine User Manual Download

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User

manual

Summary of Contents for Galaxy J2 Shine

Page 1: ...SAMSUNG GalaxyJ2 Shine User manual ...

Page 2: ...ing started 2 Front view 3 Back view 4 Assemble your device 5 Install cards and the battery 6 Charge the battery 8 Start using your device 9 Use the setup wizard 9 Transfer data from an old device 9 Lock or unlock your device 10 Accounts 11 Set up voicemail 12 ATT_J260A_SHINE_EN_UM_TN_SH6_101019_FINAL ...

Page 3: ...en 20 Bixby 27 Digital wellbeing 27 Multi window 28 Enter text 29 Emergency mode 32 Apps 34 Using apps 35 Uninstall or disable apps 35 Search for apps 35 Sort apps 35 Create and use folders 36 App settings 36 Samsung apps 38 Galaxy Essentials 38 Galaxy Store 38 Samsung Health 38 ...

Page 4: ...ts Samsung Members 39 Samsung Notes 40 Calculator 42 Calendar 43 Camera 45 Clock 50 Contacts 55 Email 60 Gallery 63 Internet 67 Messages 70 My Files 72 Phone 74 Google apps 82 Chrome 82 Drive 82 Duo 82 Gmail 82 Google 82 ...

Page 5: ...lay Movies TV 83 Play Music 83 Play Store 83 YouTube 83 Carrier apps 84 AT T ProTech 84 AT T Smart Wi Fi 84 AT T TV 84 Device Help 84 Device Unlock 84 DriveMode 84 myAT T 85 Setup Transfer 85 Visual Voicemail 85 Additional apps 86 Facebook 86 ...

Page 6: ...Connections 88 Wi Fi 88 Bluetooth 90 Airplane mode 91 Mobile networks 92 Data usage 92 Mobile hotspot 93 Tethering 95 Nearby device scanning 95 Connect to a printer 95 MirrorLink 96 Virtual Private Networks 96 Private DNS 97 Sounds and vibration 97 Sound mode 97 Vibrations 98 ...

Page 7: ...100 Headset audio options 100 Adapt sound 100 Notifications 101 Manage notifications 101 Customize app notifications 101 Smart alert 101 Display 102 Screen brightness 102 Night mode 102 Font size and style 102 Screen timeout 103 Screen saver 103 Reduce animations 103 One handed mode 104 ...

Page 8: ...age and input 107 Date and time 109 Troubleshooting 110 Lock screen and security 113 Screen lock types 113 Clock and information 113 Google Play Protect 114 Find My Mobile 114 Security update 115 Install unknown apps 115 Secure Folder 115 Secure startup 115 Encrypt SD card 116 Factory data reset password 116 ...

Page 9: ... 117 Credential storage 117 Advanced security settings 118 Location 118 App permissions 119 Permission usage monitor 119 Send diagnostic data 119 Accounts 120 Add an account 120 Account settings 120 Remove an account 120 Samsung Cloud 121 Backup and restore 121 Google settings 122 Accessibility 122 Screen reader 122 ...

Page 10: ...ced settings 126 Installed services 127 Other settings 127 Help 127 Dual Messenger 127 About phone 127 Learn more 128 Videos 128 Smart Simulator 128 Tips 128 Samsung Care 128 Talk to an agent 128 Legal information 129 Notice from AT T 130 Samsung Knox 130 Restricting children s access to your mobile device 131 ...

Page 11: ...e camera on your device has several unique features See Camera on page 45 Expandable storage Expand storage with a supported microSD card See Memory card on page 105 Night mode Use a darker theme to keep your eyes comfortable at night See Night mode on page 102 Multi window Multitask by using two applications at the same time See Multi window on page 28 ...

Page 12: ...Getting started Front view Back view Assemble your device Start using your device 2 ...

Page 13: ...3 Getting started Front view Power key Volume keys Front camera Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 14: ...ting started Back view USB charger Accessory port Headset jack Microphone Speaker Rear camera Flash Microphone Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 15: ...e Before turning on your device charge it fully Devices and software are constantly evolving the illustrations you see here are for reference only NOTE Use only charging devices and batteries if applicable that are approved by Samsung Samsung charging devices and batteries are designed for your device to maximize battery life Using other charging devices and batteries may void your warranty and ma...

Page 16: ...d battery are installed in the back of the device 1 Lift the cover up and to the left of the device 2 Carefully slide the SIM card into the SIM card slot Make sure that the card s gold contacts face down into the device Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 17: ...into the slot with the gold contacts facing down 4 Insert the battery into the opening on the back of the device making sure the connectors align Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 18: ...arge the battery Your device is powered by a rechargeable battery A charger charging head and USB cable is included with the device for charging the battery from a power outlet TIP While charging the device and the charger may become hot and stop charging This usually does not affect the device s lifespan or performance and is in the device s normal range of operation Disconnect the charger from t...

Page 19: ...setup wizard guides you through the basics of setting up your device Follow the prompts to choose a default language connect to a Wi Fi network set up accounts choose location services learn about your device s features and more Transfer data from an old device Use Smart Switch to transfer contacts photos music videos messages notes calendars and more from your old device Smart Switch can transfer...

Page 20: ...locks automatically when the screen times out For more information about screen locks see Lock screen and security on page 113 Power key Press to lock Press to turn on the screen and then drag your finger across the screen to unlock Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 21: ... you sign in to a Google Account Factory Reset Protection FRP is activated FRP requires your Google Account information when resetting to factory settings For more information see Factory reset protection on page 112 Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps 1 From Settings tap Accounts and backup Accounts 2 Tap Add ...

Page 22: ...il You can set up your voicemail service when you access it for the first time You can access voicemail through the Phone app 1 From Phone tap Voicemail 2 Follow the tutorial to create a password record a greeting and record your name ...

Page 23: ...or a capacitive stylus Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty Tap Lightly touch items to select or launch them l Tap an item to select it l Double tap an image to zoom in or out Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 24: ...er Tap for other USB options Q 0 0 Ill Notification settings Clear Getting started Swipe Lightly drag your finger across the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 25: ...ne My Fries Samsung N 0 Settings Getting started Drag and drop Touch and hold an item and then move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 26: ...together or apart to zoom in and out l Bring your thumb and forefinger together on the screen to zoom out l Move your thumb and forefinger apart on the screen to zoom in Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 27: ...8 29 4 s 2 16 23 30 Getting started Touch and hold Touch and hold items to activate them l Touch and hold a field to display a pop up menu of options l Touch and hold a Home screen to customize the Home screen Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 28: ...tore Internet C a Messages Phone My Files Samsung N 0 Settings Getting started Navigation bar The Navigation bar at the bottom of the screen displays the navigation keys Recent apps Home Back Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 29: ...avigation bar Full screen gestures Tap Gesture hints to display lines at the bottom of the screen where gestures must be done for each navigation button TIP You can also quickly switch between navigation gestures and navigation buttons using the Quick settings menu Button order Personalize your device by changing where the Recent apps and Back buttons display on the Navigation bar From Settings ta...

Page 30: ...n icon Touch and hold an app icon and tap Remove from Home NOTE Removing an icon does not delete the app it just removes the icon from a Home screen Use folders Organize App shortcuts in folders on an Apps screen or Home screen For more information see Create and use folders on page 36 Wallpapers You can change the look of the Home and Lock screens by choosing a favorite picture or preloaded wallp...

Page 31: ...sage permissions and more Home screen settings Customize your Home and Apps screens 1 From a Home screen touch and hold the screen 2 Tap Home screen settings to customize Home screen layout Set your device to have separate Home and Apps screens or only a Home screen where all apps are located Home screen grid Choose a layout to determine how icons are arranged on the Home screen Apps screen grid C...

Page 32: ...iping down anywhere on the Home screen Rotate to landscape mode Rotate the Home screen automatically when your device s orientation is changed from portrait to landscape Hide apps Choose apps to hide from the Home and App screens Return to this screen to restore hidden apps Hidden apps are still installed and can appear as results in Finder searches About Home screen View version information ...

Page 33: ... default screen layout and a simpler layout Apps list Devices and software are constantly evolving the illustrations you see here are for reference only 1 From Settings tap Display Easy mode 2 Tap Easy mode to enable this feature 3 Tap Apply to confirm To disable Easy mode 1 From Settings tap Display Easy mode Standard mode 2 Tap Apply to exit Easy mode ...

Page 34: ...e Alarm Notification icons Missed calls Call in progress Call on hold New message Voicemail New email Download Upload Wi Fi available App update Configure display options for the Status bar From Quick settings tap More options Status bar for the following options Show notification icons Choose how to display notification icons on the Status bar Show battery percentage Display the battery charge pe...

Page 35: ...fer Tap for other USB options 0 Ill Notification settings Clear Getting started Notification panel For quick access to notifications settings and more simply open the Notification panel Devices and software are constantly evolving the illustrations you see here are for reference only View all Device settings Notification cards Quick settings ...

Page 36: ...gs 3 Drag upward from the bottom of the screen or tap Back to close the Notification panel Quick settings The Notification panel also provides quick access to device functions using Quick settings 1 Drag the Status bar down to display the Notification panel 2 Drag View all downward Tap a quick setting icon to turn it on or off Touch and hold a quick setting icon to open the setting Tap Search to s...

Page 37: ...of how frequently you use apps how many notifications you receive and how often you check your device You can also set your device to help you wind down before going to bed From Settings tap Digital wellbeing Screen time Tap the time value in the dashboard circle for details on how long each app has been opened and used today Unlocks Tap to see how many times each app has been opened today Notific...

Page 38: ...support Multi window can be displayed together on a split screen You can switch between the apps and adjust the size of their windows Split screen control Devices and software are constantly evolving the illustrations you see here are for reference only 1 From any screen tap Recent apps 2 Tap the app icon and then tap Open in split screen view 3 Tap an app in the other window to add it to the spli...

Page 39: ...n m G 1 English US Ill 0 V Getting started Enter text Text can be entered using a keyboard or your voice Expand toolbar Devices and software are constantly evolving the illustrations you see here are for reference only Tap a field to display the Samsung keyboard Tap Show predictive text to view suggested words while you type Tap Show toolbar functions to view all keyboard options ...

Page 40: ...Configure the Samsung keyboard Set customized options for the Samsung keyboard From the Samsung keyboard tap Settings for the following options Languages and types Set the keyboard type and choose which languages are available on the keyboard To switch between languages slide the Space bar sideways Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type...

Page 41: ...mething 0 a Google I X Getting started Use Google Voice typing Instead of typing enter text by speaking Open settings Return to keyboard Devices and software are constantly evolving the illustrations you see here are for reference only 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text ...

Page 42: ... battery power Emergency mode Restricts application usage to only essential applications and those you select Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Tap Emergency mode When accessing for the first time read and accept the terms and conditions 2 Tap Turn on Emergency mode features While in Emergency mode only the f...

Page 43: ...gency mode and return to standard mode Remove apps Choose apps to remove from the screen Manage emergency contacts Manage your medical profile and ICE In Case of Emergency group contacts Settings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergency mode is turned off the device returns to standard mode 1 Press and h...

Page 44: ...earch m Ci G Calculator Calendar Camera Clock m II Contacts Email Galaxy Store Internet C C9 Messages Phone My Files Samsung N 0 Settings Apps Using apps Samsung apps Google apps Carrier apps Additional apps 34 ...

Page 45: ...le Search for apps If you are not sure where to find an app or a setting you can use the Search feature 1 From Apps tap Finder search and enter a word or words As you type matching apps and settings appear as results on the screen 2 Tap a result to go to that app TIP You can customize the search settings by tapping More options Finder settings Sort apps App shortcuts can be listed alphabetically o...

Page 46: ...n You can copy a folder to a Home screen From Apps touch and hold a folder and tap Add to Home Delete a folder When you delete a folder the app shortcuts return to the Apps list 1 From Apps touch and hold a folder to delete 2 Tap Delete folder and confirm when prompted App settings Manage your downloaded and preloaded apps Options vary by app 1 From Settings tap Apps 2 Tap Menu to set which apps t...

Page 47: ...ormation about the app The following options may be displayed Uninstall Disable Uninstall or disable the app Some preloaded apps can only be disabled not uninstalled Force stop Stop an app that is not working correctly Mobile data View mobile data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View memory usage Notifications Configure noti...

Page 48: ...alth to plan track various aspects of daily life contributing to well being such as physical activity diet and sleep For more information visit samsung com us support owners app samsung health From Apps tap Samsung folder Samsung Health NOTE The information gathered from this device Samsung Health or related software is not intended for use in the diagnosis of disease or other conditions or in the...

Page 49: ... chest neck jaw or arms during physical activity Dizziness or loss of consciousness Shortness of breath with mild exertion or at rest or when lying down or going to bed Ankle swelling especially at night A heart murmur or a rapid or pronounced heartbeat Muscle pain when walking upstairs or up a hill that goes away when you rest It is recommended that before engaging in an exercise routine you cons...

Page 50: ...ng Notes to create notes containing text images with footnotes voice recordings and music You can share your notes easily using social networking services Visit samsung com us support owners app samsung notes to learn more From Apps tap Samsung folder Samsung Notes Create Set text options Add an attachment Access tools Assign a category Devices and software are constantly evolving the illustration...

Page 51: ... for the following options Edit Select notes to share delete or move Sort by Change the way notes are organized View by Switch between Grid List or Simple list Notes menu You can view your notes by category From Samsung Notes tap Menu for the following options All notes View all notes Frequently used Quick access to commonly used notes Trash View deleted notes Categories View notes by category Set...

Page 52: ...ientific math functions as well as a unit converter From Apps tap Calculator View past calculations Convert between measurements If the icon is not visible turn your device to landscape Devices and software are constantly evolving the illustrations you see here are for reference only Scientific mode Unit converter History ...

Page 53: ...s Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place From Apps tap Calendar Double tap to edit event Change to other calendar views Create new event Go to today s date Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 54: ...tion and follow the prompts TIP Accounts may also support email contacts and other features Create an event Use your Calendar to create events 1 From Calendar tap Add event to add an event 2 Enter details for the event and then tap Save Delete an event Delete events from your Calendar 1 From Calendar tap an event and tap again to edit it 2 Tap Delete and confirm when prompted ...

Page 55: ...ity pictures and videos using the Camera app From Apps tap Camera TIP If Quick launch is enabled quickly press the Power key twice Shooting modes Settings Gallery Switch cameras Capture Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 56: ...gs tap Settings 2 Tap Capture Record videos Record high quality videos using your device 1 From Camera swipe right or left to change the shooting mode to Video 2 Tap Capture to begin recording a video To temporarily stop recording tap Pause To continue recording tap Resume 3 Tap Stop when you are finished recording Change shooting modes The Camera is equipped with a variety of shooting modes to ca...

Page 57: ...e camera to determine the ideal mode for the picture Video Allow the camera to determine the ideal mode for the video Continuous shot Touch and hold the Camera button to take pictures continuously Sports Take clearer pictures of fast moving subjects Wide selfie Take wide angle selfie shots to fit more people into your pictures Camera settings Use the icons on the main camera screen and the setting...

Page 58: ...or video Location tags Attach a GPS location tag to the picture Camera modes Set the default camera mode You can also reorder or hide your shooting modes Shooting methods Press Volume key to Use the Volume key to take pictures record video zoom or control system volume Floating shutter button Add an extra shutter button that you can move anywhere on the screen Tap screen Tap the screen to take sel...

Page 59: ...49 Apps Reset settings Reset the camera settings About Camera View app and software information ...

Page 60: ... Stopwatch Timer Ill 0 Apps Clock The Clock app offers features for keeping track of time and setting alarms From Apps tap Clock and tap a tab to use a feature Turn alarm on or off Create new alarm Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 61: ...e day for this alarm Alarm name Enter a name for the alarm Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing 3 Tap Save to save the alarm Delete an alarm You can delete an alarm that you created 1 From Clock touc...

Page 62: ...rent time and add to your list of cities Search Find a particular city Globe Drag to spin and see times around the world Devices and software are constantly evolving the illustrations you see here are for reference only 1 From Clock tap World clock 2 Tap Add city Search for city and enter the name of the city 3 Tap the city name in the list and then tap Add To remove a city touch and hold it and t...

Page 63: ...r the other cities listed are automatically updated To return the clock to the current time tap Reset Weather settings Show weather information on your World clock 1 From Clock tap World clock 2 Tap More options Weather settings 3 Tap to enable 4 Tap Unit to change from Fahrenheit to Celsius Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From Clock tap Stopwatch 2 T...

Page 64: ...et the Timer 3 Tap Start to begin the Timer To temporarily stop the Timer tap Pause To continue tap Resume To stop and reset the Timer tap Cancel Timer options You can customize the Timer options From Clock tap Timer and choose an option Add preset timer Save a preset timer with a custom name More options Set timer sound Choose the timer sound or create your own ...

Page 65: ...e your contacts You can synchronize with personal accounts added to your device Accounts may also support email calendars and other features From Apps tap Contacts Create contact Add profile picture Add delete and expand fields Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 66: ...ntact 2 Tap Call or Message Direct share Share content directly with your contacts from within any app Once enabled your frequent contacts are displayed in the Share window From Settings tap Advanced features Direct share and tap to enable the feature Favorites When you mark contacts as favorites they are easily accessible from other apps 1 From Contacts tap a contact 2 Tap Add to Favorites to mar...

Page 67: ...the group Group name Enter a name for the new group Group ringtone Customize the sounds for the group Add member Select contacts to add to the new group and then tap Done 3 Tap Save Add or remove group contacts Add more contacts to a group or remove contacts From Contacts tap Menu Groups and then tap a group To remove a contact touch and hold a contact to select it and then tap Delete To add a con...

Page 68: ...email account and follow the prompts Delete a group Delete a group you have created 1 From Contacts tap Menu Groups and then tap a group 2 Tap More options Delete group To only delete the group tap Group only To delete the group and the contacts in the group tap Group and members Manage contacts You can import or export contacts as well as link multiple contacts into one contact entry Import conta...

Page 69: ...1 From Contacts tap the contact to select it 2 Tap More options Link to another contact 3 Tap contacts to choose them 4 Tap Link To unlink contacts 1 From Contacts tap the contact to select it 2 Tap More options Add remove linked contacts 3 Tap Unlink beside contacts to unlink them from the main contact Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a c...

Page 70: ...y u 0 p a s d f g h k z X C V b n m a 1 EN US com Ill 0 V Apps Email View and manage multiple email accounts in one app To add an email account see Add an email account on page 11 From Apps tap Email Send message Add attachment Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 71: ... a recipient from your Contacts tap the contact to place a checkmark and then tap Done The contact is displayed in the recipients field Tap Show additional fields to add Cc and Bcc fields 3 Tap the Subject and Message fields to enter text Tap Attach to add files images audio and more to your email Tap More options for additional email options 4 Review your message and tap Send Manage the inbox Org...

Page 72: ...ts may also support calendars contacts and other features Email settings Modify settings associated with using the Email app From Email tap Settings Under General tap an option and then follow the prompts Tap an account to configure specific settings for only that account Remove email accounts Should you need to remove an email account from your device you can do so through the Settings menu 1 Fro...

Page 73: ...stored on your device You can view edit and manage pictures and videos From Apps tap Gallery Customize collections of pictures and videos Share pictures and videos View pictures and videos Sort images into custom albums Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 74: ...picture as wallpaper Move to Secure Folder Move the picture to a Secure Folder Print Send the picture to a connected printer Edit pictures Enhance your pictures using the Gallery s editing tools 1 From Gallery tap Pictures 2 Tap a picture to view it and then tap Edit for the following options Transform Rotate flip crop or make other changes to the overall appearance of the picture Filters Add colo...

Page 75: ...w and edit information about the video Move to Secure Folder Add this video to your Secure Folder 3 Tap Play video to play the video Edit video Edit videos stored on your device 1 From Gallery tap Pictures 2 Tap a video to view it 3 Tap Edit to cut segments of the video 4 Tap Save and then confirm when prompted Share pictures and videos Share pictures and videos from the Gallery app 1 From Gallery...

Page 76: ... and videos to select them or tap the All checkbox at the top of the screen to select all pictures and videos 3 Tap Delete and confirm when prompted Take a screenshot Capture an image of your screen Your device will automatically create a Screenshots album in the Gallery app From any screen press and hold the Power and Volume down keys ...

Page 77: ...erience more secure Web browsing features with Secret Mode and Contents Blocker From Apps tap Internet Access Bookmarks Reload webpage Add to Bookmarks Navigate Access Tabs Devices and software are constantly evolving the illustrations you see here are for reference only TIP Visit samsung com us support owners app samsung internet for more information ...

Page 78: ...rks page 1 From Internet tap Bookmarks 2 Tap a bookmark entry Save a web page Saving a web page stores its content on your device so that you can access it offline From Internet tap Add page to Saved pages NOTE To view saved web pages tap Saved pages View history To view a list of recently visited web pages From Internet tap History TIP To clear your browsing history tap More options Clear history...

Page 79: ...shade than the normal tab windows Any downloaded files remain on your device after you close the secret tab 1 From Internet tap Tabs Turn on Secret mode 2 Tap Set password to protect your Secret mode data with a password To turn off Secret mode From Internet tap Tabs Turn off Secret mode Internet settings Modify settings associated with using the Internet app From Internet tap Settings ...

Page 80: ...Keep in touch with your contacts by using the Messages app to share photos send emojis or just say a quick hello From Apps tap Messages Compose Add attachment Send message Devices and software are constantly evolving the illustrations you see here are for reference only Message search To quickly locate a message use the search feature 1 From Messages tap Search 2 Enter keywords in the Search field...

Page 81: ...ze notifications for emergency alerts Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation 1 From Settings tap Advanced features Send SOS messages and then tap to enable this feature 2 Tap Send messages to and add recipients by creating new contacts or selecting from Contacts To include a picture from your front and rear camera tap Attac...

Page 82: ...on files See what s taking up space in your storage Storage analysis Ill 0 Apps My Files View and manage files stored on your device including images videos music and sound clips From Apps tap Samsung folder My Files Search Storage locations Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 83: ...tional SD card and cloud accounts Cloud drives vary depending on the services you sign in to Storage analysis See what s taking up space in your storage My Files options Use My Files options to search edit clear file history and more From My Files the following options are available Search Search for a file or folder More options Storage analysis See what s taking up space in your storage Settings...

Page 84: ...s Phone The Phone app does more than just make telephone calls Explore the advanced calling features See your carrier for more information From a Home screen tap Phone Access voicemail Make a call Make a video call Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 85: ...enable this feature Make a call from Recents All incoming outgoing and missed calls are recorded in the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app From Contacts swipe your finger across a contact to the right to call the contact Answer a call When a call is received the phone r...

Page 86: ...ext message response On the incoming call screen drag Send message upward and select a message TIP On the incoming call pop up screen tap Send message and select a message End a call Tap End when you are ready to end your call Actions while on a call You can adjust call volume switch to a headset or speaker and even multitask while on a call Press the Volume keys to increase or decrease the volume...

Page 87: ...all log You can set up speed dials block numbers and use voicemail Call log The numbers of the calls you have dialed received or missed are stored in the Call log From Phone tap Recents A list of recent calls is displayed If the caller is in your Contacts list the caller s name is displayed Save a contact from a recent call Use recent call information to create a contact or update your Contacts li...

Page 88: ...hen prompted TIP You can also modify your Block list in Settings From Phone tap More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing their default number 1 From Phone tap Keypad More options Speed dial numbers The Speed dial numbers screen displays the reserved speed dial numbers 2 Tap an unassigned number Tap Menu to select a different Spe...

Page 89: ...l on page 12 1 From Phone tap Voicemail 2 Follow the voice prompts from the voicemail center Emergency calls You can dial the emergency telephone number in your region regardless of the phone s service status If your phone is not activated you can only make an emergency call 1 From Phone enter the emergency telephone number 911 in North America and tap Call 2 Complete your call During this type of...

Page 90: ...l 2 Dial the new number and tap Call When the call is answered Tap Swap to switch between the two calls Tap Merge to hear both callers at once multi conferencing Video calls To make Video calls Tap Phone enter a number and then tap Video call NOTE Not all devices support video calling The receiver has the option to accept the video call or answer the call as a regular voice call Wi Fi calling Make...

Page 91: ...ice The RTT icon appears on all incoming RTT calls 1 From Phone tap More options Settings 2 Tap Real time text for the following options RTT call button Choose a visibility option for the RTT call button Use external TTY keyboard Hide the RTT keyboard when an external TTY keyboard is connected TTY mode Choose the preferred TTY mode for the keyboard in use NOTE To use RTT you must be connected to a...

Page 92: ...e and share files saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to learn more Google Find online content with tools that learn what interests you Turn on your personalized feed to receive ...

Page 93: ...m photos to learn more Play Movies TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google com store movies to learn more Play Music Play music and audio files on your device Visit support google com music to learn more Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store Visit support ...

Page 94: ... your data use AT T TV Enjoy live news sports events and shows as they happen or quickly find your recently watched or recorded movies and shows Device Help Access online information to help with your device questions Device Unlock Your device is network locked Use Device Unlock to inquire about your device s unlock eligibility DriveMode Auto reply when you are driving and do not want to answer th...

Page 95: ...s and data usage upgrade to a new device or change your plan Setup Transfer Transfer your contacts call logs messages and media when switching phones Visual Voicemail View and play voicemail messages easily save important numbers to your Favorites list and respond by calling or texting ...

Page 96: ...ional apps The following apps are preloaded or downloaded over the air to your device Facebook Keep up with friends and family with the Facebook app Share updates photos and videos as well as text chat and play games ...

Page 97: ...e Volume Notifications Block Allow Do not disturb Display Brightness Home screen Wallpaper Wallpaper Lock screen Screen lock type Clock style Security Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 87 ...

Page 98: ...ks and other devices Wi Fi You can connect your device to a Wi Fi network to access the Internet without using your mobile data 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi and scan for available networks 2 Tap a network and enter a password if required Manually connect to a Wi Fi network If the Wi Fi network you want is not listed after a scan you can still connect to it by...

Page 99: ...hen tap to turn on Wi Fi 2 Tap Advanced Switch to mobile data When enabled your device will switch to mobile data whenever the Wi Fi connection is unstable When the Wi Fi signal is strong it switches back to Wi Fi Turn on Wi Fi automatically Turn on Wi Fi in frequently used locations Auto connect to AT T Wi Fi Automatically connect to an AT T Wi Fi hotspot when detected Network notification Receiv...

Page 100: ... Direct to use this feature Disconnect from Wi Fi Direct Disconnect your device from a Wi Fi Direct device From Settings tap Connections Wi Fi Wi Fi Direct Tap a device to disconnect it Bluetooth You can pair your device to other Bluetooth enabled devices like Bluetooth headphones or a Bluetooth enabled vehicle infotainment system Once a pairing is created the devices remember each other and can e...

Page 101: ...then tap Unpair TIP You will need to pair with the device again in order to connect to it Advanced options Additional Bluetooth features are available in the Advanced menu 1 From Settings tap Connections Bluetooth 2 Tap Advanced for the following options Media volume sync Sync the volume level set on the connected Bluetooth devices to your device Ringtone sync Use the ringtone set on your phone wh...

Page 102: ...ork operators Choose available and preferred networks AT T mobile network diagnostics Collect diagnostic and usage data for troubleshooting TIP Use these features to help manage connection settings that may affect your monthly bill Data usage Check your current mobile and Wi Fi data usage You can also customize warnings and limits From Settings tap Connections Data usage Turn on Data saver Use Dat...

Page 103: ...e TIP Use these features to keep an eye on your estimated data usage Monitor Wi Fi data You can restrict Wi Fi data access by customizing usage limits and networks 1 From Settings tap Connections Data usage 2 Tap Wi Fi data usage to view data usage over Wi Fi connections over a period of time You can view total usage as well as usage by app Mobile hotspot Mobile hotspot uses your data plan to crea...

Page 104: ...n tap Add to enter the other device s Device name and MAC address 3 Tap Add to add the device To restrict connections to your Allowed devices list tap Allowed devices only Configure mobile hotspot settings You can customize your mobile hotspot s security and connection settings 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Configure mobile hotspot f...

Page 105: ...B cable and then tap USB tethering Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning This feature sends you a notification when there are available devices to connect to 1 From Settings tap Connections More connection settings Nearby device scanning 2 Tap to turn on the feature Connect to a printer Connect your device to a printer on t...

Page 106: ...m your VPN administrator and you need to set a secure screen lock on your device 1 From Settings tap Connections More connection settings VPN 2 Tap More options Add VPN profile 3 Enter the VPN network information provided by your network administrator and tap Save Manage a VPN Use the VPN settings menu to edit or delete a VPN connection 1 From Settings tap Connections More connection settings VPN ...

Page 107: ...sing the volume keys From Settings tap Sounds and vibration Sound mode and then choose a mode Sound Use the sounds vibrations and volume levels you have chosen in Sound settings for notifications and alerts Vibrate Use vibration only for notifications and alerts Mute Set your device to make no sounds Temporary mute Set a time limit for muting the device TIP Use the sound mode setting instead of th...

Page 108: ... Volume key to adjust the volume Slide the volume controls to customize all volume options Use Volume keys for media Set the default of the Volume key to control the media volume 1 From Settings tap Sounds and vibration 2 Tap Use Volume keys for media to enable this feature Media volume limiter Limit the maximum output of the device s volume while using headphones or Bluetooth speakers not include...

Page 109: ...sound Play tones when you touch or tap the screen to make selections Screen lock sound Play a sound when you unlock the screen Charging sound Play a sound when a charger is connected Dialing keypad tone Play a tone when dialing numbers on the Phone keypad Keyboard sound Play a sound when typing with the Samsung keyboard Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifical...

Page 110: ... a headset connected From Settings tap Sounds and vibration Advanced sound settings Sound quality and effects and tap an option to turn it on Tube Amp Pro Simulates the soft timbre of a tube amplifier Concert hall Simulates the reverb of a concert hall Adapt sound Customize the sound for each ear and enhance your listening experience 1 From Settings tap Sounds and vibration Advanced sound settings...

Page 111: ...le apps and alarms Status bar Modify how many notifications appear on the Status bar To block notifications from an app tap next to the app Tap See all to open the complete list of apps Customize app notifications You can change notification settings for each app 1 From Settings tap Notifications See all 2 Tap an app for the following options Show notifications Receive notifications from this app ...

Page 112: ...Night mode allows you to switch to a darker theme to keep your eyes more comfortable at night From Settings tap Display Night mode for the following options Turn on now Put your device in Night mode Turn on as scheduled Configure Night mode for either Sunset to sunrise or Custom schedule Font size and style You can change the font size and style to customize your device From Settings tap Display F...

Page 113: ...ature and configure the following options Colors Tap the selector to display a changing screen of colors Photo table Display pictures in a photo table Photo frame Display pictures in a photo frame Photos Display pictures from your Google Photos account 3 Tap Preview for a demonstration of the selected Screen saver TIP Tap Settings next to a feature for additional options Reduce animations Decrease...

Page 114: ...ssion to reduce the display size Device maintenance View the status of your device s battery storage and memory You can also automatically optimize your device s system resources Quick optimization The quick optimization feature improves device performance through the following actions Identifying apps that use excessive battery power and clearing unneeded items from memory Deleting unnecessary fi...

Page 115: ...age Quickly optimize your device s storage increasing available memory From Settings tap Device care Storage Clean now Memory card Once an optional microSD memory card not included has been installed in your device the card memory is displayed in the Storage setting For more information see Assemble your device on page 5 Mount a memory card When you install an optional memory card it is automatica...

Page 116: ...photo files that are stored on the card because formatting the SD card deletes ALL stored files 1 From Settings tap Device care Storage 2 Tap More options Storage settings 3 Under Portable storage tap your SD card tap Format and then follow the prompts Memory Check the amount of available memory You can close background apps and reduce the amount of memory you are using to speed up your device 1 F...

Page 117: ...the desired language to the top of the list and then tap Apply Default keyboard You can select a default keyboard for your device s menus and keyboards Additional keyboards can be downloaded from the Google Play store 1 From Settings tap General management Language and input 2 Tap Default keyboard and select a keyboard Google Voice typing Speak rather than type your text entries using Google Voice...

Page 118: ...tofill services 1 From Settings tap General Management Language and input 2 Tap Autofill service and select your preferred service Text to speech Configure your Text to Speech TTS options TTS is used for various accessibility features such as Voice Assistant From Settings tap General management Language and input Text to speech for options Preferred engine Choose either the Samsung or Google Text ...

Page 119: ... button and choose either Left or Right Date and time By default your device receives date and time information from the wireless network Outside of network coverage you can set the date and time manually From Settings tap General management Date and time The following options are available Automatic date and time Receive date and time updates from your wireless network When Automatic date and tim...

Page 120: ...ce and network settings You can also reset your device to its factory defaults Reset settings You can reset your device to its factory default settings which resets everything except the security language and account settings Personal data is not affected 1 From Settings tap General management Reset Reset settings 2 Tap Reset settings and confirm when prompted Reset network settings You can reset ...

Page 121: ...ice to factory defaults erasing all data from your device This action permanently erases ALL data from the device including Google or other account settings system and application data and settings downloaded applications as well as your music photos videos and other files Any data stored on an external SD card is not affected When you sign in to a Google Account on your device Factory Reset Prote...

Page 122: ...s without your permission For example if your device is lost or stolen and a factory data reset is performed only someone with your Google Account username and password can use the device You will not be able to access the device after a factory data reset if you do not have your Google Account username and password CAUTION Before sending your device to Samsung or taking it to a Samsung authorized...

Page 123: ...play notification details or hide them and show only an icon Hide content Do not show notifications in the notification panel 3 Tap Done when finished 4 Configure the following screen lock options Smart Lock Unlock your device automatically when trusted locations or other devices have been detected A secure screen lock is required for this feature Secure lock settings Customize your secure lock se...

Page 124: ...llowing your device to be locked tracked online and for your data to be deleted remotely A Samsung account is required and Google location service must be turned on in order to use Find My Mobile For more information visit samsung com us support owners app find my mobile Turn on Find My Mobile Before you can use the Find My Mobile feature you must turn it on and customize the options To access you...

Page 125: ...pp or source and then tap Allow from this source TIP Installing unknown third party apps could make your device and personal data more vulnerable to security risks Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device You must sign in to your Samsung account to set up and use Secure folder From Settings tap Security...

Page 126: ...by this device You may want to decrypt the memory card if you plan to use it with another device or before performing a Factory data reset 1 From Settings tap Security Decrypt SD card 2 Tap Decrypt SD card and follow the prompts to decrypt all data on your memory card Factory data reset password You can require a password to reset your device to factory default settings From Settings tap Security ...

Page 127: ...1 From Settings tap Security Other security settings Device admin apps 2 Tap an option to turn it on as a device administrator Credential storage You can manage the trusted security certificates installed on your device which verify the identity of servers for secure connections From Settings tap Security Other security settings for the following options Storage type Select a storage location for ...

Page 128: ...GPS mobile network and Wi Fi to determine the location of your device 1 From Settings tap Security Location 2 Tap to turn on Location services 3 Tap Improve accuracy to use other connections for determining your location Wi Fi scanning Allow apps and services to scan for Wi Fi networks automatically even when Wi Fi is turned off Bluetooth scanning Allow apps to scan for and connect to nearby devic...

Page 129: ...notify you when this happens 1 From Settings tap Security App permissions 2 Tap a category and tap next to the apps you want to be notified about l Tap an app to select which permissions you want to be notified about Permission usage monitor Apps might use permissions of your device when they are running in the background not just when you are using the app You can set your device to notify you wh...

Page 130: ...s and set up the account l Tap Auto sync data to enable automatic updates to your accounts Account settings Each account has its own custom settings You can configure common settings for all accounts of the same type Account settings and available features vary between account types 1 From Settings tap Accounts and backup Accounts 2 Tap an account to configure that account s sync settings 3 Tap ot...

Page 131: ... back up data to your personal accounts Samsung account You can enable backup of your information to your Samsung account From Settings tap Accounts and backup Backup and restore for options Back up data Configure your Samsung account to back up your data Restore data Use your Samsung account to restore your backup data Google Account You can enable backup of your information to your Google Accoun...

Page 132: ...y There are accessibility settings for people who need help seeing hearing or otherwise operating their device Accessibility services are special features that make using the device easier for everyone For more information about Accessibility for Samsung products please contact us at accessibility sea samsung com Screen reader Use special controls and settings that let you navigate without needing...

Page 133: ...ter against the wallpaper Remove animations Remove certain screen effects if you are sensitive to motion Color inversion Reverse the display of colors from white text on a black background to black text on a white background Color correction Adjust the color of the screen if you find it difficult to see some colors Size and zoom You can increase the size of supported screen elements and create sho...

Page 134: ...cy Hearing aid support Improve the sound quality to work better with hearing aids Left right sound balance Use the slider to adjust the left and right balance when listening to audio in stereo Mono audio Switch audio from stereo to mono when using one earphone Text display You can convert speech to text and watch closed captions when viewing multimedia From Settings tap Accessibility Hearing enhan...

Page 135: ...ops Automatically click on an item after the pointer stops over it Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms From Settings tap Accessibility Interaction and dexterity and tap an option Answering and ending calls Read caller names aloud Hear callers names read aloud when using Bluetooth or headsets not included Press Volume up to a...

Page 136: ...loaded from the Google Play store Direct access From Settings tap Accessibility Advanced settings and tap an option Power and Volume up keys Configure selected Accessibility settings to open by quickly pressing the Power and Volume up keys at the same time Volume up and down keys Configure selected services to turn on when you press and hold the Volume up and Volume down keys for three seconds Not...

Page 137: ...rate accounts for the same app 1 From Settings tap Advanced features Dual Messenger 2 Tap next to supported apps to enable the feature for each app l To select which contacts have access to the secondary messenger app tap Use separate contacts list About phone View information about your device including current status legal information hardware and software versions and more 1 From Settings tap A...

Page 138: ...amsung com us support videos Smart Simulator samsungsimulator com Tips samsung com us support tips Samsung Care samsung com us support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter ...

Page 139: ... us Legal Phone HSGuide Spanish samsung com us Legal Phone HSGuide SP This information can also be found on the device in the About device or About phone or About tablet section for example Settings About phone or About device or About tablet Legal information Samsung legal Or search Legal If your device required Federal Communications Commission FCC approval you can view the FCC certification by ...

Page 140: ...r AT T s privacy tools do not apply to applications available outside of AT T Please review the terms and conditions and the associated privacy policy for each location based service to learn how location information will be used and protected Your device may be used to access the Internet and to download and or purchase goods applications and services from AT T or elsewhere from third parties AT ...

Page 141: ...ark New Jersey 07660 Phone 1 800 SAMSUNG 726 7864 Internet samsung com 2019 Samsung Electronics America Inc Samsung Samsung Galaxy Multi Window Samsung Health and Smart Switch are all trademarks of Samsung Electronics Co Ltd Other marks are the property of their respective owners Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby La...

Page 142: ...al memory is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Please check with your service provider to verify qualifying services features ...

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