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www.samsung.com

User Manual

English. 04/2018. Rev.1.3

SM-J250F
SM-J250G
SM-J250Y/DS

SM-J250F/DS
SM-J250G/DS

Summary of Contents for Galaxy J2 2018

Page 1: ...www samsung com User Manual English 04 2018 Rev 1 3 SM J250F SM J250G SM J250Y DS SM J250F DS SM J250G DS ...

Page 2: ...amsung account 26 Transferring data from your previous device 30 Understanding the screen 38 Notification panel 40 Entering text Apps and features 42 Installing or uninstalling apps 44 Phone 49 Contacts 52 Messages 55 Internet 57 Email 58 Camera 68 Gallery 73 Multi window 76 Samsung Members 77 Samsung Notes 78 Calendar 79 Samsung Health 83 Voice Recorder 83 My Files 84 Clock 85 Calculator 86 Radio...

Page 3: ...ounds and vibration 98 Notifications 99 Display 100 Blue light filter 100 Changing the screen mode or adjusting the display colour 102 Screensaver 103 Wallpaper 103 Advanced features 105 Device maintenance 108 Apps 108 Lock screen and security 110 Secure Folder 114 Cloud and accounts 115 Backup and restore 115 Google 116 Accessibility 116 General management 118 Software update 119 User manual 119 ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...ta loss or inconvenience caused by forgotten unlock codes Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About phone Regulatory information Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice note...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...harger or battery Device layout and functions Package contents Refer to the quick start guide for package contents The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior no...

Page 10: ... layout Power key Back key Microphone Recents key Home key Multipurpose jack Front camera Proximity sensor Flash Speaker Touchscreen Volume key Speaker Rear camera Back cover Flash GPS antenna Main antenna Headset jack ...

Page 11: ... Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the l...

Page 12: ...over Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts ...

Page 13: ...Basics 13 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 14: ...rgy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor 2 Plug the USB cable into the device s multipurpose jack 3 Plug the USB power adapto...

Page 15: ...ultiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it ma...

Page 16: ...cards are inserted in the device than when one SIM card is inserted Use only a microSIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1...

Page 17: ...ry SIM or USIM card into SIM card slot 1 1 and the secondary SIM or USIM card into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card 3 Replace the battery and back cover ...

Page 18: ...Basics 18 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models Dual SIM models ...

Page 19: ...the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data servic...

Page 20: ...ight side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing an...

Page 21: ...ta Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maint...

Page 22: ...e of wireless devices is restricted such as aeroplanes and hospitals Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emergency mode press and hold...

Page 23: ...e 2 Select your preferred device language Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others from...

Page 24: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 25: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 26: ...as contacts or events will also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap OK enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can transfer content such as images contacts and messages from your previous device via Smart Switch or from a backup of your data via Sa...

Page 27: ...previous device to your device wirelessly viaWi Fi Direct 1 On both devices download and install Smart Switch from Galaxy Apps or Play Store 2 Place the devices near each other 3 Launch Smart Switch on both devices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from yo...

Page 28: ...h 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from t...

Page 29: ...ur data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud Backup settings and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud Backup settings Restoring data 1 On your new device launch the ...

Page 30: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 31: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 32: ...tures It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favourite apps A folder News screen indicator View the latest articles in various categories An app ...

Page 33: ...ving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bot...

Page 34: ...A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be ...

Page 35: ...reen Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen and more Displaying all apps on the Home screen Without using a...

Page 36: ...oaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vi...

Page 37: ...our personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least fo...

Page 38: ...g some apps and features Notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel e...

Page 39: ...rd feature preferences Tap to access the SIM card manager dual SIM models Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then ...

Page 40: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 41: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 42: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 43: ... may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permiss...

Page 44: ...ter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 45: ... add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international call 1 Tap...

Page 46: ...ar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap When...

Page 47: ...ne When using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and rear cameras E...

Page 48: ...on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact...

Page 49: ...s Creating a new contact 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 50: ...as your Samsung account Launch the Settings app tap Cloud and accounts Accounts select an account name select the account to sync with and then tap Contacts Samsung account or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through ...

Page 51: ... service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated pr...

Page 52: ...ontacts Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messa...

Page 53: ...d the message For dual SIM models tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap For dual SIM models tap or ...

Page 54: ...then tap the switch to activate it 2 Change the notification settings Notification sound Change the notification sound Vibrate when sound plays Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can ...

Page 55: ...lder and launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 56: ...ET MODE If you are using this feature for the first time set whether to use a password for secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password Tap Settings Privacy Secret mode security Change password Deactivating secret mode In the toolbar at the bott...

Page 57: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 58: ...os in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the s...

Page 59: ... switch between cameras or apply filter effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Front camera preview Rear camera preview Changing shooting modes On the preview screen swipe to the right to open the shooting modes list Select a shooting mode you want Rear camera preview Shooting modes ...

Page 60: ...to the left to open the list of filter effects You can apply a unique effect to your photos or videos After selecting a filter tap the preview screen and take a photo or record a video This feature is only available in some shooting modes Rear camera preview Filter effects ...

Page 61: ...or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that...

Page 62: ...colour of photos automatically Pro Adjust the exposure value ISO sensitivity and white balance manually while taking photos Panorama Create a panorama by taking consecutive photos in either a horizontal or vertical direction Continuous shot Take a series of photos of moving subjects HDR Rich tone Take multiple shots in various exposures and combine them to create soft and rich colours Night Take b...

Page 63: ...ver higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Panorama Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the ...

Page 64: ...roduce details even in bright and dark areas On the shooting modes list tap HDR Rich tone Without effect With effect Night Take a photo in low light conditions without using the flash On the shooting modes list tap Night Beauty face Take a photo with lightened faces for gentler images On the shooting modes list tap Beauty face To apply beauty effect tap and select options Refer to Applying beauty ...

Page 65: ...a for self portraits 2 On the shooting modes list tap Selfie 3 Face the front camera lens 4 When the device detects your face show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Using the selfi...

Page 66: ... On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrat...

Page 67: ...t a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Shooting methods Select shooting options to use Timer Select the length of the delay before the camera automatically takes a photo COMMON Grid li...

Page 68: ...t you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Gallery Introduction View images and videos stored in your de...

Page 69: ...th others Apply a filter or effect Draw on the image Add a sticker You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Searching for images Launch the Gallery app and tap to view images sorted by category such as location people documents shooting mode and more To search for images by entering...

Page 70: ...d or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen ...

Page 71: ...ate stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a story select a story and tap ADD To remove images or vide...

Page 72: ... for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or ...

Page 73: ... this feature Split screen view 1 Tap to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 74: ... additional options Close the app Switch locations between app windows Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 75: ...r window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support th...

Page 76: ...e Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung accoun...

Page 77: ...elect an input method from the toolbar at the top of the screen and compose a note Tap Pen to write or draw Tap Brush to paint with various brushes Enter text using the keyboard Write or draw with pens Paint with brushes 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ALL or tap COLLECTIONS and then select a category 2 Tap and hold a note to de...

Page 78: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 3 Tap SAVE to save the event ...

Page 79: ...age calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this app for the first time or restart it after performing a ...

Page 80: ...ily goals and track your progress Monitor your health and fitness Compare your step count records with other Samsung Health users or compete with your friends View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items under each tab GOALS Set your daily fitness goals and view your progress PROGRAMMES Use customisable ex...

Page 81: ... Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the st...

Page 82: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 83: ...ce recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE My Files Access and manage various files stored in the device Open the Samsung folder and launch the My Files app View files that are stored in each storage You can also view files in your device or a memory card by category To free up the device s storage tap Get more space To...

Page 84: ...arm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap WO...

Page 85: ...ration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear ...

Page 86: ...nt from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Scanning radio ...

Page 87: ...appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a cod...

Page 88: ... information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such...

Page 89: ...ch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 90: ...toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit Fli...

Page 91: ...eatures Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that r...

Page 92: ...nnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected t...

Page 93: ...mple pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pa...

Page 94: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 95: ... USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to a...

Page 96: ...IM or USIM card used for the previous call or message is different from your preferred SIM or USIM card Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider More connection settings Customise settings to control other featu...

Page 97: ...ions More connection settings Printing Download plug in 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing cont...

Page 98: ...ound settings for each app Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Dialling keypad...

Page 99: ... change the filter settings Refer to Blue light filter for more information Screen mode Change the screen mode to adjust the display s colour and contrast Font Change the font size and type Home screen Change the size of the grid to display more or fewer items on the Home screen and more Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon frames...

Page 100: ...y the blue light filter Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images or adjust the display colour to your preference If you select the Adaptive display mode you can adjust the display colour balance by colour value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive displa...

Page 101: ...ettings screen tap Display Screen mode Adaptive display 2 Adjust the colour adjustment bar under Full screen colour balance The colour balance of the screen will be optimised Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options ...

Page 102: ...er and tap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected images will start If you select Photo Table selected images will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap PREVIEW When you tap the screen while your screensaver is displayed t...

Page 103: ...rmation on the other party s device when you make a call or send a message even if they do not have your phone number saved to their device This feature may not be available depending on the region or service provider One handed mode Activate one handed operation mode for your convenience when using the device with one hand Quick launch Camera Set the device to launch the camera by pressing the Ho...

Page 104: ...ll or send a message when you swipe to the right or left on a contact or a phone number Dual Messenger Select messaging apps to use a second app You can use two different accounts for the same app If you disable or uninstall the main messaging app the second app will be deleted automatically Send SOS messages Set the device to send help messages by pressing the Power key three times You can also s...

Page 105: ...de helps you manage your mobile data usage Battery Storage Device security Memory Ultra data saving Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abno...

Page 106: ...vated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual av...

Page 107: ... images videos and webpages accessed via the mobile network This feature may not be available depending on the region or service provider Some webpages or content may not be available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it Activate the Op...

Page 108: ...Lock screen and security Options Change the settings for securing the device and the SIM or USIM card On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock sett...

Page 109: ...folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect your device by setting it to require a screen unlock code when turnin...

Page 110: ...d to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alternatively launch the Set...

Page 111: ...ecure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the default storage...

Page 112: ...s Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts...

Page 113: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 114: ...tings screen tap Cloud and accounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer t...

Page 115: ... the device to automatically back up data tap the AUTO BACK UP switch to activate it To restore backup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my d...

Page 116: ...ce to alert you to notifications that you have not checked at the interval Answering and ending calls Change the method of answering or ending calls Single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it SERVICES View accessibility services installed on the device General management Customise your device s system settings or reset the...

Page 117: ...ngs screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap SET AS DEFAULT To keep the current language setting tap KEEP CURRENT The selected language will be added to your languages list If you changed the default language the selected ...

Page 118: ...hout your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install downloaded updates at a specified time Security updates information Security updates are provided to strengthen the security of your device and prote...

Page 119: ... status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software information View the device s softw...

Page 120: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 121: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 122: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 123: ...attery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart...

Page 124: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 125: ...is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen With...

Page 126: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 127: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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