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Appendix/Index
Trouble
Check and remedy
No caller ID is
notified/A notified
caller ID is different
from that of the
caller/ Functions
using contents saved
in phonebook or
Caller ID notification
do not operate
• Even though a caller notifies the caller ID, it is
not displayed on the terminal if the network or
network operator does not notify the ID. And, a
notified caller ID may be different from that of the
caller by some networks or network operators you
use.
Data management
Trouble
Check and remedy
Data transfer is
not performed
• Do you use USB HUB? If you use USB HUB,
operations may not be performed correctly.
Data saved in
microSD card is
not displayed
• Mount microSD card. → P.111
• Remove and attach microSD card. → P.24
Image is not
displayed
•
may appear if image data is broken.
No operation is
performed even
by connecting the
terminal to a PC
• Install Galaxy Smart Switch or Windows Media
Player 10 or later to a PC.
appears on the
status bar.
• It appears when available space of the system
memory (terminal) is low. If you use the terminal
with this condition, some functions or apps
may not work. Delete app or data such as
media contents, etc. to ensure available space.
→ P.48, P.129
Bluetooth
Trouble
Check and remedy
Cannot connect to
Bluetooth device/
Bluetooth device
cannot be found by
scanning
• Make the Bluetooth device (commercial item)
registration stand-by state first and register the
device on the terminal. If you register the device
again after deleting the registration, delete the
registrations on both Bluetooth device and the
terminal, and then newly register the device.
Cannot call from
the terminal with
external device
connected such as
a car navigation or
hands-free device.
• If calls are made several times when the other
party does not answer or is out of service, the call
to this number may be disabled. In this case, turn
the terminal OFF and ON.
Maps/GPS function
Trouble
Check and remedy
Cannot set AUTO-
GPS service
information
• Is AUTO-GPS disabled because battery is
low? If AUTO-GPS is disabled due to "Low-
power operation settings", AUTO-GPS service
information cannot be set. In this case, set "Low-
power operation settings" for "AUTO-GPS" to
"Not suspend" or charge the battery. → P.26,
P.122
• Is "AUTO-GPS operation settings " for "AUTO-
GPS" turned OFF? → P.122