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Appendix/Index
Camera
Trouble
Check and remedy
Still images and
videos shot with
the camera are
blurred
• Check if clouds or dirt attach to the lens of
camera.
TV (1Seg)
Trouble
Check and remedy
Cannot watch TV
(1Seg)
• Are you in an area where outside the digital
terrestrial broadcasting area or where an air wave
is weak?
• Check if you set area information. → P.91
• Do you connect External TV antenna cable SC04
to the terminal? → P.89
Osaifu-Keitai
Trouble
Check and remedy
Cannot use Osaifu-
Keitai
• If you activate Omakase Lock, Osaifu-Keitai
function cannot be used regardless of NFC/
Osaifu-Keitai lock settings.
• Is NFC/Osaifu-Keitai set to lock? → P.87
• Check if you hold the
mark position on the
terminal over a reader. → P.87
International roaming
Trouble
Check and remedy
Cannot use the
terminal overseas
■ If the signal mark is displayed
• Do you subscribe to WORLD WING?
Check if you subscribe to WORLD WING.
■ When "out of area" is displayed
• Are you out of the service area of the international
roaming service or in weak radio wave area?
Check if it is available service area or overseas
network operator with NTT DOCOMO website.
• Try to change the network settings or settings
for overseas communication operator.
Set "Network mode" to "4G/3G/GSM (auto
connect)". → P.135
Set "Network operators" to "Select automatically"
→ P.135
• Turning the terminal power OFF and ON again
may work for the restoration. → P.27
Cannot
perform data
communication
overseas
• Set "Data roaming" to ON. → P.135
Cannot use the
terminal suddenly
while using
overseas
• Is the limit of maximum charges for use
exceeded?
For use of "International roaming (WORLD WING)",
the limit of maximum charges for use is set
in advance. If exceeding the limit of maximum
charges for use, pay the charges.
There is no
incoming call
overseas
• Is "Restricting incoming calls" set to "Turn on
service"? → P.137