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Appendix/Index
Error messages
Error messages
Cause and remedy
Page
The application
XXXX has stopped
unexpectedly./
XXXX(process) has
stopped.
*
Appears when an error occurs in the
terminal or function. Tap "Force close"/
"OK" and then retry.
-
Airplane mode ON.
Turn Airplane mode
OFF to make calls.
Appears when you try to make a call with
the Airplane mode set. Set the Airplane
mode off, and retry.
Mobile network not
available.
The docomo nano UIM card is not
correctly installed to the terminal. Make
sure that the docomo nano UIM card is
correctly attached.
Please wait for a
while (Voice service)./
Please wait for a
while (Data service).
Appears when communication is
restricted due to access congestion on
call/communication. Operate again after
the restriction is released.
-
Request to switch to
video call failed.
Appears when switching to video call
fails. Switching is not possible during
emergency call and audio guide, when
the other party is using Catch Phone (call
waiting service), when calling outside the
service area, etc.
Request to switch to
voice call failed.
Appears when the other party declines
switching to video call, etc. Wait for a
while and retry the operation.
Unable to dial
Appears when making video call fails.
Make sure that you are in the service
Area, and check the calling mode
settings, settings of mobile network, etc.
Unable to set during
a call session
Appears when you try to change the
calling mode settings during a call. Set
after you end the call.
Error messages
Cause and remedy
Page
Unable to set due to
no signal
Appears when you try to change the
calling mode settings when you are out
of the service area. Set in a place with
good reception.
Unable to update
software. A network
or server error
occurred. Try again
later.
Communication with the server failed.
Wait for a while and retry the operation.
Camera failed.
Appears when activating Camera fails.
Wait for a while and retry the operation or
turn the power off then on the terminal.
Check the battery level and available
memory space of the terminal.
Recording failed.
Appears when camera recording failed.
Exit the camera app and restart the app.
Media Server failed.
Camera needs restart
Appears when the error occurred at the
Media Server and the app is terminated
abnormally
Exit the camera app and restart the app.
Disabling built-in
apps, may cause
errors in other apps.
If you disable app, other apps linking to
the disabled app may not work properly.
If tapping "OK" to disable app affects
other app operation, enable the app.
Unfortunately,
XXXX (process.com.
android.browser) has
stopped.
Appears when an error occurs in the
browser. Tap "OK" and wait for a while,
then retry the operation.
No certificates found
Appears when requested SSL certificate
is not found on the terminal. Install
compatible certificate to the terminal.
-
Certificate-based
authentication failed
Appears when Certificate is required
by SSL web page but the certificate
saved in the terminal does not match
the requested one. Install compatible
certificate to the terminal.
-
* XXXX indicates app or function name in which an error occurred.