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Appendix/Index
TV (1Seg)
Trouble
Check and remedy
Cannot watch TV
(1Seg)
• Are you in an area where outside the digital
terrestrial broadcasting area or where an airwave
is weak?
• Check if you set area information. → P.83
• Do you connect External TV antenna cable SC04
Osaifu-Keitai
Trouble
Check and remedy
Cannot use Osaifu-
Keitai
• If you activate Omakase Lock, Osaifu-Keitai
function cannot be used regardless of NFC/
Osaifu-Keitai lock settings.
• Is NFC/Osaifu-Keitai set to lock? → P.77
• Check if you hold the
mark position on the
terminal over a reader. → P.77
Overseas use
Trouble
Check and remedy
Cannot use the
terminal overseas
■ If the signal mark is displayed
• Do you subscribe to WORLD WING?
Check if you subscribe to WORLD WING.
■ When "out of area" is displayed
• Are you out of the service area of the international
roaming service or in weak radio wave area?
See NTT DOCOMO website for whether it is
an available service areas or overseas network
operator.
• Try to change the network settings or settings
for overseas network operator.
Set "Network mode" to "4G/3G/GSM (auto
connect)". → P.129
Set "Network operators" to "Select automatically".
→ P.129
• Turning the terminal power OFF and ON again
may work for the restoration. → P.27
Trouble
Check and remedy
Cannot
perform data
communication
overseas
• Set "Data roaming" to ON. → P.129
Cannot use the
terminal suddenly
while using
overseas
• Does usage amount exceed the limit of maximum
charges for use? For use of "International roaming
(WORLD WING)", the limit of maximum charges
for use is set in advance. If exceeding the limit of
maximum charges for use, pay the charges.
There is no
incoming call
overseas
• Is "Restricting incoming calls" set to "Turn on
No caller ID
is notified/A
notified caller ID
is different from
that of the caller/
Functions using
contents saved
in phonebook
or Caller ID
notification do not
operate
• Even though a caller notifies the caller ID, it is
not displayed on the terminal if the network or
network operator does not notify the ID. And, a
notified caller ID may be different from that of the
caller by some networks or network operators you
use.