Samsung Galaxy C9 Pro Manual Download

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www.samsung.com/hk

User Manual

SM-C9000

English (HK). 12/2016. Rev.1.0

Summary of Contents for Galaxy C9 Pro

Page 1: ...www samsung com hk User Manual SM C9000 English HK 12 2016 Rev 1 0 ...

Page 2: ...l 36 Entering text 38 Screen capture 39 Opening apps 39 Secure Folder 43 Multi window 47 Samsung account 48 Transferring data from your previous device 50 Device and data management 53 Quick connect 55 Sharing features 56 Emergency mode Applications 57 Installing or uninstalling apps 59 Phone 62 Contacts 64 Messages 66 Internet 68 Email 69 Camera 79 Gallery 84 Game Launcher 86 Samsung Notes 88 Cal...

Page 3: ...ifications 113 Display 115 Wallpapers and themes 116 Advanced features 118 Device maintenance 120 Applications 120 Lock screen and security 125 Cloud and accounts 127 Google 127 Accessibility 128 General management 129 Software update 129 User manual 129 About device Appendix 130 Troubleshooting ...

Page 4: ...ited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi featur...

Page 5: ...oes not affect the device s lifespan or performance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be be...

Page 6: ...ile using the maximum brightness setting When using the Screen Mirroring feature When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for syncing with the ...

Page 7: ... Samsung Service Centre Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid damaging the device or shortening the battery s lifespan Do not store your device in very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in ...

Page 8: ...nd specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to ch...

Page 9: ...uchscreen Microphone Front camera Headset jack Speaker Home key Fingerprint recognition sensor Recents key Microphone Multipurpose jack USBType C Power key Proximity Light sensor Speaker Back key SIM card tray Memory card tray ...

Page 10: ... a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunct...

Page 11: ...e screen Recents Tap to open the list of recent apps Tap and hold to launch the split screen view Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap to return to the previous screen Volume Press to adjust the device volume ...

Page 12: ...ting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket To save energy unplug the charger when not in use The charger does not hav...

Page 13: ... cable The Micro USB connector is used for charging the battery and connecting to a computer Viewing the remaining charging time While charging open the Home screen and tap Apps Settings Device maintenance Battery The actual charging time may vary depending on the status of your device and the charging conditions The remaining charging time may not be displayed when you charge the device in very c...

Page 14: ...multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it m...

Page 15: ...he battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated on the Home screen tap Apps Settings Device maintenance Battery Advanced settings and then tap the Fast cable charging switch to activate it You cannot use the built in fast charging feature when you charge the battery using a standard battery charger If ...

Page 16: ...vate maximum power saving mode tap Disable Maximum power saving mode The estimated battery usage time may vary depending on your device settings and operating conditions SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not ...

Page 17: ...lar to the hole Otherwise the device may be damaged 2 Pull out the SIM card tray gently from the SIM card tray slot 3 Place the SIM or USIM card on the SIM card tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the SIM card tray 1 1 and the secondary SIM or USIM card on the SIM card tray 2 2 ...

Page 18: ...g or falling out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray 2 Pull out the SIM card tray gently from the SIM card ...

Page 19: ...ew calls These situations apply to voice and video calls Customising SIM or USIM cards On the Home screen tap Apps Settings Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred S...

Page 20: ...y compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shorte...

Page 21: ...y insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal On the Home screen tap Apps Settings Device maintenance Storage Storage settings SD card Unmount 1 Insert the ejection pin into the hole on the memory card tray to loosen the tray 2 Pull out the memory card tray gently from the ...

Page 22: ...he device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wire...

Page 23: ...e edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on screen button or to enter a character using the keyboar...

Page 24: ...position Double tapping Double tap on a webpage or image to zoom in Double tap again to return Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts ...

Page 25: ...the starting point for accessing all of the device s features It displays widgets icons for all apps and more To view other panels swipe to the left or right or tap one of the screen indicators at the bottom of the screen A widget An app Screen indicators Favourite apps Apps screen icon A folder News screen indicator View the latest articles in various categories ...

Page 26: ...evice s wallpaper theme or icons Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Screen grid Change the size of the grid to display more or less items on the Home screen and the Apps screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home s...

Page 27: ... top of the screen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an app and then ...

Page 28: ...e a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Using quick options On the Home screen tap and hold an app icon or folder to quickly access options Apps screen The Apps screen displays icons for all apps including newly installed ap...

Page 29: ...ps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap ADD tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder select a folder with Only the folder will be deleted The folder s apps will be relocated to the Ap...

Page 30: ...most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi F...

Page 31: ...n tap Settings Lock screen and security Screen lock type and then select a method When you set a pattern PIN password or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock...

Page 32: ... a row and reach the attempt limit On the Apps screen tap Settings Lock screen and security Secure lock settings and tap the Auto factory reset switch to activate it Always On Display You can set the device to display information such as a clock calendar or image on the screen when it is turned off 1 On the Apps screen tap Settings Display Always On Display and tap the switch to activate it 2 Tap ...

Page 33: ...appear on the screen even when it is turned off Double tap a notification icon with your finger to view its notification If the screen is locked you must unlock it to view notifications You can open a pinned memo by double tapping with your finger without turning on the screen Controlling music playback when the screen is off You can control music playback when the screen is off without turning on...

Page 34: ... To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Block notifications from apps Quick setting buttons SIM and USIM ca...

Page 35: ... button and then drag it to another location Finder Search for a variety of content with a keyword or search for nearby devices Searching for content or nearby devices Open the notification panel swipe downwards on the notification panel and then tap Search phone and scan for nearby devices Enter a keyword in the search field or tap and say a keyword To get more refined results tap Filter under th...

Page 36: ... next line Delete a preceding character Enter uppercase For all caps tap it twice Enter numbers Change the input language Enter a space Hide the keyboard Additional keyboard functions Enter punctuation marks Changing the input language Tap the input language key to switch between the input languages Tap Languages and types Add input languages and then select the languages to use Changing the keybo...

Page 37: ...nter text by voice Start or pause entering text by voice Change the voice input settings Enter emoticons Enter kaomojis Open the text editing panel Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be in...

Page 38: ...in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap Favourites to add the word to your favourite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device Capturing screenshots Press and hold the Home key and the Power key simultaneously...

Page 39: ...screen will automatically scroll down and more content will be captured Draw Write or draw on the screenshot Crop Crop a portion from the screenshot Share Share the screenshot Opening apps On the Home screen select an app icon to open it To open an app from the list of recently used apps tap and select a recent app window Closing an app Tap and drag a recent app window to the left or right to clos...

Page 40: ...ck up a copy of the data in another secure location Creating Secure Folder 1 On the Apps screen tap Settings Lock screen and security Secure Folder 2 Tap SIGN IN and sign in to your Samsung account 3 Select a lock method to use for Secure Folder and follow the on screen instructions to complete the setup A shortcut to Secure Folder will be added to the Home screen If you forget your Secure Folder ...

Page 41: ...Folder 1 On the Apps screen tap Gallery 2 Select an image and tap Move to Secure Folder The selected items will be moved to the corresponding app in Secure Folder You can move content from Secure Folder to the corresponding app in the default storage Select an item and tap Move out of Secure Folder Adding apps Add an app to use in Secure Folder 1 On the Apps screen tap Samsung Secure Folder 2 Tap ...

Page 42: ...ure Folder shortcut again open the Apps screen tap Settings Lock screen and security Secure Folder and then tap the Show Secure Folder switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it 1 On the Apps screen tap Settings Lock screen and security Secure Folder Uninstall 2 Tap UNINSTALL or BACK UP AND UNINSTALL UNINSTALL Uninstall Sec...

Page 43: ...Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 44: ...he selected app will launch in the upper window 3 Swipe to the left or right to select another app to launch You can also launch the split screen view by tapping and holding Using additional options When using apps in the split screen view select an app window and tap the circle between the app windows to access the following options ...

Page 45: ...ws Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature Minimise the window Maximise the window Close the app ...

Page 46: ...e Home screen launch an app to use in the pop up view 2 Drag down diagonally from either end of the top edge The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Drag and drop content Moving pop up windows To move a pop up window tap and hold the circle on a window and drag it to a new location ...

Page 47: ...ng account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 On the Apps screen tap Settings Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account...

Page 48: ...e You can transfer data from a previous device to your new device via Samsung Smart Switch The following versions of Samsung Smart Switch are available Mobile version Transfer data between mobile devices You can download the app from Galaxy Apps or Play Store Computer version Transfer data between your device and a computer You can download the app from www samsung com hk smartswitch Samsung Smart...

Page 49: ...ch other 3 Launch Smart Switch on both devices 4 On your new device select the previous device type from the list and tap START 5 Follow the on screen instructions to transfer data from your previous device Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com hk smartswitch to downlo...

Page 50: ...er data to your device Device and data management Using the device as a removable disk for data transfer Move audio video image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via a USB hub Dir...

Page 51: ... Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com hk smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available follow the on screen instructions to update the device Do not turn off the computer or discon...

Page 52: ...ung account tap Restore Current data will be deleted from the device to restore the selected items Using a Google account On the Apps screen tap Settings Cloud and accounts Backup and tap the Back up my data switch for the Google account to activate it Tap Backup account and select an account as the backup account To add the backup account tap Add account To restore data using a Google account tap...

Page 53: ...l and then tap Search phone and scan for nearby devices 2 Tap Scan for nearby devices TheWi Fi and Bluetooth features will be activated and the device will automatically search for nearby devices 3 Select a device from the list and connect to it by following the on screen instructions The next steps may vary depending on the connected device Connecting to aTV Connect your device and aTV to view th...

Page 54: ...n to the sound via the device s speaker while watching theTV You can connect a headset to the device so that others do not hear theTV sound RegisterTV DeregisterTV Register theTV to your device to use additional features such as Use as remote control Some files may be buffered during playback depending on the connection If theTV does not support High bandwidth Digital Content Protection HDCP you c...

Page 55: ...es to device Share content with nearby devices viaWi Fi Direct or Bluetooth The visibility settings must be activated on the devices View content onTV SmartView View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via th...

Page 56: ... alarms Add more apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating ...

Page 57: ... tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To downlo...

Page 58: ...me apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Select an app and tap Permissions You can view the...

Page 59: ...calls 1 Tap Phone on the Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Tap or to make a voice call or tap to make a video call Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 60: ...circle Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap or Receiving calls Answering a call When a call...

Page 61: ...eceive notifications The calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block anonymous calls switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call Video call Switch to video call Bluetooth Switch to a Bluetooth hea...

Page 62: ...e device away from your ears Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating contacts manually 1 Tap Contacts on the Apps screen 2 Tap and select a storage location 3 Enter contact information Add an image Add or delete a contact field 4 Tap SAVE To add a phone number to the contacts list from the keypad open the Home screen and tap Phone If the ...

Page 63: ...te contacts Make a voice or video call Compose a message Compose an email Sharing profile Share your profile information such as your photo and status message with others using the profile sharing feature This feature may not be available depending on the region or service provider This feature is only available for contacts who have activated the profile sharing feature on their device On the App...

Page 64: ...ts on the Apps screen 2 Tap Share 3 Tick contacts and tap SHARE 4 Select a sharing method Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and tap COMPOSE ...

Page 65: ...sages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation Blocking unwanted messages Block messages from specific numbers or messages that contain phrases added to your block list 1 Tap Messages on the Apps screen 2 Tap Settings Blo...

Page 66: ...tification settings Notification sound Change the notification sound Vibrations Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can set an alert at an interval to let you know that you have unchec...

Page 67: ... Refresh the current webpage View your bookmarks saved webpages and recent browsing history Using secret mode In secret mode you can separately manage open tabs bookmarks and saved pages You can lock secret mode using a password and your fingerprint Activating secret mode In the toolbar at the bottom of the screen tap Tabs ENABLE SECRET If you are using this feature for the first time set whether ...

Page 68: ...rnatively close the Internet app Email Setting up email accounts Set up an email account when opening Email for the first time 1 Tap Samsung Email on the Apps screen 2 Select an email service and enter the email address and password and then tap SIGN IN To manually register a company email account tap MANUAL SETUP 3 Follow the on screen instructions to complete the setup To set up another email ac...

Page 69: ...a etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Tap Camera on the Apps screen Press the Home key twice quickly On the locked screen drag outside th...

Page 70: ...odes Filter effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Viewing shooting modes On the preview screen swipe from the left to the right to open the shooting modes list Viewing filter effects One the preview screen swipe from the right to the left to open the filter effects list You can apply a unique feel to your photos or videos This feature ...

Page 71: ... focus while recording a video tap where you want to focus To focus on the centre of the screen tap Camera settings Switch between the front and rear cameras Quick settings Record a video Take a photo Filter effects Shooting modes Preview thumbnail Make faces appear brighter and clearer Current mode The preview screen may vary depending on the shooting mode and which camera is being used The camer...

Page 72: ...ion To add mode shortcuts to the Home screen tap Add shortcut on home screen Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo On the shooting modes list tap Auto Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the s...

Page 73: ...f the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall Continuous shot Take a series of photos of moving subjects On the shooting modes list tap Continuous shot Tap and hold to take several photos continuously HDR Rich tone Take photos with rich c...

Page 74: ...os of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 75: ...en to take a photo of yourself Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Ways to take pictures and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in low light situat...

Page 76: ...ortrait to include more people in the photo and avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap Wide selfie 3 Face the front camera lens 4 When the device detects your face show your palm to the front camera After recognising your palm a countdown timer will appear When the time is ...

Page 77: ...st tap DOWNLOAD Some downloaded shooting modes do not have access to every feature Camera settings Quick settings On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Select a metering method This determines how light values are calculated Center weighted uses the light in the centre portion of the shot ...

Page 78: ... photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Ways to take pictures Select shooting options to use Common Timer Select the length of ...

Page 79: ...cord videos with voice commands You can say Smile Cheese Capture or Shoot to take a photo To record a video say Record video Floating Camera button Add the customisable shutter button on the preview screen Volume key function Set the device to use theVolume key to control the shutter Reset settings Reset the camera settings Gallery Introduction View images and videos stored in your device You can ...

Page 80: ... to favourites Move to the previous screen To hide or show the menus tap the screen You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Searching for images On the Gallery screen tap SEARCH to view images sorted by category such as location people documents and more To search for images by ent...

Page 81: ...nal options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing albums You can sort the images and videos saved i...

Page 82: ...ry select a story tap Edit tick images or videos to remove and then tap Remove from story Sharing stories You can share stories with your contacts 1 On the Apps screen tap Gallery STORIES 2 Select a story to share 3 Tap INVITE tick contacts and then tap DONE When your contacts accept the share request the story will be shared and more images and videos can be added to the story by your contacts To...

Page 83: ...ge or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery main screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Sharing images or videos Select an image or a video tap Share at the bottom of the screen and then select a sharing method ...

Page 84: ...ist of the most popular games for Galaxy users Using Game Launcher 1 On the Apps screen tap Settings Advanced features Games Game Launcher and tap the switch to activate it Game Launcher will be added to the Home screen and the Apps screen When you deactivate the feature Game Launcher will be removed from the Home screen and the Apps screen 2 On the Apps screen tap Game Launcher 3 Tap a game from ...

Page 85: ...ff Power saving mode is not used Save power Decrease battery power consumption by lowering the resolution and frame rate Save maximum power Dramatically decrease the battery power consumption by lowering the resolution and frame rate Battery power efficiency may vary by game Using GameTools You can set the GameTools icon to be displayed as a floating icon on game screens On the Apps screen tap Set...

Page 86: ... incoming calls and emergency alerts GameTools icon Blocking notifications during games Tap to mute notification sounds and display only notifications for incoming calls and emergency alerts so that you can enjoy your games without being disturbed If you receive an incoming call a small notification will appear at the top of the screen Samsung Notes Introduction Create notes by entering text from ...

Page 87: ... taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished composing the note tap SAVE Deleting notes 1 On the Apps screen tap Samsung Notes 2 Tap ALL or tap COLLECTIONS and select a category 3 Tap an...

Page 88: ... 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 89: ...dd accounts to sync with open the Home screen and tap Calendar Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for ...

Page 90: ...d programmes To add trackers goals or programmes to the S Health screen tap Manage items and then select items under TRACKERS GOALS or PROGRAMMES tab TRACKERS Monitor your activities food intake and body measurements GOALS Set your daily fitness goals and view your progress PROGRAMMES Use customisable exercise programmes To access more information about S Health functions tap Settings Help ...

Page 91: ...ion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as...

Page 92: ...p command while the device is locked tap and tap the Wake up in secured lock switch to activate it Using SVoice 1 Say the preset wake up command Alternatively open the Apps screen and tap Samsung SVoice When SVoice is launched the device begins voice recognition This app may not be available depending on the region or service provider View examples of voice commands SVoice settings 2 Say a voice c...

Page 93: ...age On the Apps screen tap Samsung SVoice Language and then select a language The selected language is applied to SVoice only not to the language displayed on the device Voice Recorder Introduction Use different recording modes for various situations such as in an interview The device can convert your voice to text and distinguish between sound sources Making voice recordings 1 On the Apps screen ...

Page 94: ...mode INTERVIEW The microphone is sensitive to sounds from two directions In this mode both the top and the bottom of the device pick up equal amounts of sound VOICE MEMO The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the lan...

Page 95: ...3 To mute certain sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source My Files Access and manage various files stored in the device On the Apps screen tap Samsung My Files View files by category or view files stored in the device To check the status of used and available memory tap M...

Page 96: ...m time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK On the Apps screen tap Clock WORL...

Page 97: ...and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTOR...

Page 98: ...avourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Scanning radio stations Tap Radio on the Apps screen Tap S...

Page 99: ...Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or...

Page 100: ...m with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Send messages images and emoticons to your friends and have video calls with them Google Search quickly for items on the Internet or your device ...

Page 101: ...t in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the dev...

Page 102: ...ion request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 Accept theWi Fi Direct connection request on the other device If the devices are already conn...

Page 103: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If the device you want to pai...

Page 104: ...the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Device visibility Allow other devices to find yo...

Page 105: ...o activate it 2 Drag the limit adjustment bar upwards or downwards to set the limit 3 Drag the warning adjustment bar upwards or downwards to set a data usage alert level The device will alert you when the warning level is reached Flight mode This disables all wireless functions on your device You can use only non network services On the Settings screen tap Connections and tap the Flight mode swit...

Page 106: ... NFC tags or receive data Making payments with the NFC feature Before you can use the NFC feature to make payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to th...

Page 107: ...n tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail Mobile hotspot and tethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile hotspot and ...

Page 108: ...an find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure Mobile hotspot and select the level of security Then enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mob...

Page 109: ...Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Location Change settings for location information permissions On the Settings screen tap Connections Location Locating method Select a network to use for locating your de...

Page 110: ...le networks simultaneously Refer to Download booster for more information VPN Set up and connect to virtual private networks VPNs Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device 1 On the Settings screen tap Connections More conne...

Page 111: ...le from your device and the vehicle Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devices You may incur additional charges when downloading file...

Page 112: ...attern Notification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound whe...

Page 113: ... lock screen Display the content of notifications from the selected app on the locked screen More settings Customise additional notification settings for the selected app Display Options Change the display settings On the Settings screen tap Display Brightness Adjust the brightness of the display Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light fi...

Page 114: ... a pocket or bag Screensaver Set the device to launch a screensaver when the device is charging Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services such as Amazon video the blue light filter will not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Enable...

Page 115: ...ndard mode Swipe to the left on the Home screen and tap Settings Display Easy mode Standard mode DONE Managing shortcuts To add a shortcut to an app to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home screen tap EDIT and select an app or contact with Wallpapers and themes Cha...

Page 116: ...ng the device with one hand This feature may not be available depending on the region or service provider Quick launch Camera Set the device to launch the camera by pressing the Home key twice quickly Pop up view gesture Set the device to view the app screen in the pop up view Refer to Pop up view for more information Smart capture Set the device to capture content that continues across multiple s...

Page 117: ...ay the people you contacted on the sharing options panel to allow you to share content directly Send SOS messages In an emergency situation quickly press the Power key three times The device sends messages to your emergency contacts The messages include your location information 1 On the Settings screen tap Advanced features Send SOS messages and then tap the switch to activate it 2 Follow the on ...

Page 118: ... with a tap of your finger Battery Storage Device security RAM Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for malwa...

Page 119: ... tap Advanced settings and then tap the Put unused apps to sleep switch to activate it when apps are not being used You can set the device to charge the battery more quickly Tap Advanced settings and tap the Fast cable charging switch to activate it Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual available capacity of the i...

Page 120: ...ap Applications Lock screen and security Options Change the settings for securing the device and the SIM or USIM card On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Info and app shortcuts Change settings for the items displayed on the locked screen Notifications on lock s...

Page 121: ... device You must enter the unlock code to start the device and receive messages and notifications Encrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security se...

Page 122: ...gotten unlock codes For better fingerprint recognition When you scan your fingerprints on the device be aware of the following conditions that may affect the feature s performance The Home key contains a fingerprint recognition sensor Ensure that the Home key is not scratched or damaged by metal objects such as coins keys and necklaces The screen protector supplied with the device may cause the fi...

Page 123: ...r lift it up and place it on the Home key again Repeat this action by moving your finger upwards or downwards until the fingerprint is registered When a fingerprint lock pop up window appears tap ENABLE to use your fingerprint to unlock the screen Deleting fingerprints You can delete registered fingerprints 1 On the Settings screen tap Lock screen and security Fingerprints 2 Unlock the screen usin...

Page 124: ...nts to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only available for webpages that you access via the Internet app 1 On the Settings screen tap Lock screen and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Web sign in switch to activate it 4 Open a webpage that you want to sign in t...

Page 125: ... or restore your device s data using Samsung Cloud or reset your device You can also register and manage accounts such as your Samsung account or Google account and transfer data to or from other devices via Smart Switch Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data re...

Page 126: ...storing data for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Cloud and accounts Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the acco...

Page 127: ...kup account Set up or edit your Google backup account Automatic restore Set the device to automatically restore settings and app data from the Google server when apps are reinstalled Google Configure settings for some features provided by Google On the Settings screen tap Google Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility...

Page 128: ...s to share them with other devices Services View accessibility services installed on the device General management Customise your device s system settings or reset the device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Date an...

Page 129: ...or and download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install updates at a specified time if there are downloaded updates User manual View help information to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device information edit the device name or update d...

Page 130: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 131: ...zes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seco...

Page 132: ...to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while movin...

Page 133: ...mes too hot do not use the device or apps for a while If the device continues to overheat contact a Samsung Service Centre Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to ...

Page 134: ...ces may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless ...

Page 135: ...wise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s sto...

Page 136: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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