Samsung Galaxy C7 Pro 4G+ Dual SIM User Manual Download

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www.samsung.com/hk

User Manual

SM-C7010

English (HK). 01/2017. Rev.1.0

Summary of Contents for Galaxy C7 Pro 4G+ Dual SIM

Page 1: ...www samsung com hk User Manual SM C7010 English HK 01 2017 Rev 1 0 ...

Page 2: ...ication panel 36 Entering text 38 Screen capture 39 Opening apps 40 Secure Folder 44 Multi window 48 Samsung account 49 Transferring data from your previous device 52 Device and data management 54 QUICK CONNECT 56 Sharing features 58 Emergency mode Applications 59 Installing or uninstalling apps 61 Phone 64 Contacts 68 Messages 71 Internet 72 Email 73 Camera 84 Gallery 89 Game Launcher 92 Samsung ...

Page 3: ...ifications 119 Display 121 Wallpapers and themes 122 Advanced features 124 Device maintenance 126 Applications 126 Lock screen and security 131 Cloud and accounts 133 Google 133 Accessibility 134 General management 135 Software update 135 User manual 135 About device Appendix 136 Troubleshooting ...

Page 4: ...ited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi featur...

Page 5: ...oes not affect the device s lifespan or performance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be be...

Page 6: ...ile using the maximum brightness setting When using the Screen Mirroring feature When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for syncing with the ...

Page 7: ...rformance may be limited or the device may turn off to cool down If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and the performance speed will be limited and battery charging will stop Running apps will be closed and you will only be able to make emergency calls until the device cools down If the device overh...

Page 8: ...vice Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they...

Page 9: ... Touchscreen Speaker Front camera Headset jack Speaker Home key Fingerprint recognition sensor Recents key Multipurpose jack USBType C Microphone Power key Proximity Light sensor Microphone Back key SIM card Memory card tray ...

Page 10: ... a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunct...

Page 11: ...ge the battery before using it for the first time or when it has been unused for extended periods Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the char...

Page 12: ...the charger First unplug the charger from the device and then unplug it from the electric socket Viewing the remaining charging time While charging open the Home screen and tap Apps Settings Device maintenance Battery The actual charging time may vary depending on the status of your device and the charging conditions The remaining charging time may not be displayed when you charge the device in ve...

Page 13: ...multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it m...

Page 14: ...he battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated on the Home screen tap Apps Settings Device maintenance Battery Advanced settings and then tap the Fast cable charging switch to activate it You cannot use the built in fast charging feature when you charge the battery using a standard battery charger If ...

Page 15: ...ivate maximum power saving mode tap Disable Maximum power saving mode The estimated battery usage time may vary depending on your device settings and operating conditions SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card ...

Page 16: ... pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 ...

Page 17: ...vent the SIM cards from leaving or falling out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Correct card installation Nano SIM card Nano SIM card Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM...

Page 18: ...rt two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards On the Home screen tap Apps Settings Connections SIM card manager Select a SIM or USIM card and tap the switch to activate it If both cards are activated you can receive calls and messages on each card However if you are on a call using one card the other card cannot be use...

Page 19: ...ing a memory card Your device s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory car...

Page 20: ...m the tray slot 3 Place a memory card on the tray 2 with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your...

Page 21: ...g information Doing so can cause data to be lost or corrupted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Devic...

Page 22: ...ur device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to...

Page 23: ...se to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on screen button or to enter a character using the...

Page 24: ...position Double tapping Double tap on a webpage or image to zoom in Double tap again to return Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts ...

Page 25: ...the starting point for accessing all of the device s features It displays widgets icons for all apps and more To view other panels swipe to the left or right or tap one of the screen indicators at the bottom of the screen An app News screen indicator View the latest articles in various categories Screen indicators Favourite apps Apps screen icon A folder A widget ...

Page 26: ...evice s wallpaper theme or icons Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Screen grid Change the size of the grid to display more or less items on the Home screen and the Apps screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home s...

Page 27: ... top of the screen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an app and then ...

Page 28: ...e a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Using quick options On the Home screen tap and hold an app icon or folder to quickly access options Apps screen The Apps screen displays icons for all apps including newly installed ap...

Page 29: ...ps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap ADD tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder select a folder with Only the folder will be deleted The folder s apps will be relocated to the Ap...

Page 30: ...creen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSP...

Page 31: ... the Home key and swipe in any direction to unlock the screen To change the screen lock method on the Apps screen tap Settings Lock screen and security Screen lock type and then select a method When you set a pattern PIN password or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method t...

Page 32: ...ta reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit On the Apps screen tap Settings Lock screen and security Secure lock settings and tap the Auto factory reset switch to activate it Always On Display You can set the device to display information such as a clock calendar or image on the screen when it is turned off 1 On the Apps screen tap Settings ...

Page 33: ... or app notifications notification icons will appear on the screen even when it is turned off Double tap a notification icon with your finger to view its notification If the screen is locked you must unlock it to view notifications Controlling music playback when the screen is off You can control music playback when the screen is off without turning on the screen Double tap the title of the curren...

Page 34: ... To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Block notifications from apps Quick setting buttons SIM and USIM ca...

Page 35: ...d hold a button and then drag it to another location Finder Search for a variety of content with a keyword or search for nearby devices Searching for content or nearby devices Open the notification panel swipe downwards on the notification panel and then tap Search phone and scan for nearby devices Enter a keyword in the search field or tap and say a keyword To get more refined results tap Filter ...

Page 36: ... next line Delete a preceding character Enter punctuation marks Enter numbers Change the input language Enter a space Hide the keyboard Enter uppercase For all caps tap it twice Additional keyboard functions Changing the input language Tap the input language key to switch between the input languages Tap Languages and types Add input languages and then select the languages to use Changing the keybo...

Page 37: ...nter text by voice Start or pause entering text by voice Change the voice input settings Enter emoticons Enter kaomojis Open the text editing panel Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be in...

Page 38: ...ore definitions In the detailed view tap to add the word to your favourite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device Capturing screenshots Press and hold the Home key and the Power key simultaneously Alternatively open the notification panel swipe downwards on the notification panel and then tap Capture screen You can vi...

Page 39: ...ng options Scroll capture Capture more content that continues across multiple screens such as a web page The screen will automatically scroll down and more content will be captured Draw Write or draw on the screenshot Crop Crop a portion from the screenshot Share Share the screenshot Opening apps On the Home screen select an app icon to open it To open an app from the list of recently used apps ta...

Page 40: ... unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in ano...

Page 41: ...unt password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 On the Apps screen tap Samsung Secure Folder 2 Tap Settings Auto lock Secure Folder 3 Select a lock option To manually lock your Secure Folder tap Moving content Move content such as photos and contacts to Secure Folder The following actions are an example of moving an im...

Page 42: ...D FROM PLAY STORE Removing apps from Secure Folder Tap and hold an app and drag it to Disable or Uninstall at the top of the screen Adding accounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 On the Apps screen tap Samsung Secure Folder 2 Tap Settings Accounts Add account 3 Select an account service 4 Follow the on screen instructions to complete...

Page 43: ...o activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it 1 On the Apps screen tap Settings Lock screen and security Secure Folder Uninstall 2 Tap UNINSTALL or BACK UP AND UNINSTALL UNINSTALL Uninstall Secure Folder immediately All apps in Secure Folder including their content and accounts will be deleted BACK UP AND UNINSTALL Back up content and...

Page 44: ...Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 45: ...he selected app will launch in the upper window 3 Swipe to the left or right to select another app to launch You can also launch the split screen view by tapping and holding Using additional options When using apps in the split screen view select an app window and tap the circle between the app windows to access the following options ...

Page 46: ...ws Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature Minimise the window Maximise the window Close the app ...

Page 47: ...e Apps screen launch an app to use in the pop up view 2 Drag down diagonally from either end of the top edge The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Drag and drop content Moving pop up windows To move a pop up window tap and hold the circle on a window and drag it to a new location ...

Page 48: ...ng account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 On the Apps screen tap Settings Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account...

Page 49: ...sword and tap REMOVE ACCOUNT Transferring data from your previous device You can transfer contacts images and other data from a previous device to your device via Smart Switch or Samsung Cloud This feature may not supported on some devices or computers Limitations apply Visit www samsung com hk smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the...

Page 50: ...all Smart Switch from Play Store Then launch Smart Switch 2 Place the devices near each other 3 Launch Smart Switch on both devices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap START AGREE WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device ...

Page 51: ...back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Transferring data via Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your device You must register and sign in to your Samsung ...

Page 52: ...the computer using the USB cable 2 Open the notification panel and then tap Transferring media files via USB Transferring media files If the computer cannot recognise your device tap Transferring images 3 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating over the air The device can be directly updated to the latest sof...

Page 53: ...ng disconnect all other media devices from the computer Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Samsung account and Accounts for more information Using a Samsung accou...

Page 54: ...efore performing a factory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings General management Reset Factory data reset RESET DEVICE DELETE ALL The device automatically restarts QUICK CONNECT Introduction Quickly search for and connect with nearby devices such as Bluetooth headsets orTV...

Page 55: ...V 1 Turn on theTV and place your device close to theTV 2 Open the notification panel swipe downwards on the notification panel and then tap Search phone and scan for nearby devices 3 Tap REFRESH 4 Select theTV The list of features you can use with theTV appears 5 Select a feature and follow the on screen instructions to use the feature Available features may vary depending on theTV View device onT...

Page 56: ...s Management DRM protected content on theTV Streaming content on the registeredTV If you register aTV to your device you can more easily connect to theTV while playing content When your device recognises the registeredTV while you are watching content the icon will appear on the device Tap the icon to stream the content from your device to yourTV This feature is supported only by the device s defa...

Page 57: ...he devices View content onTV SmartView View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated open the Apps screen tap Settings Advanced feat...

Page 58: ... alarms Add more apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating ...

Page 59: ... apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To d...

Page 60: ...me apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Select an app and tap Permissions You can view the...

Page 61: ...ap Phone on the Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Tap or to make a voice call Preview the phone number Hide the keypad Delete a preceding character Access additional options Add the number to the contacts list ...

Page 62: ...circle Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap or Receiving calls Answering a call When a call...

Page 63: ...ceive notifications The calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block anonymous calls switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth hea...

Page 64: ...ap Contacts on the Apps screen 2 Tap and select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap SAVE ...

Page 65: ...ontacts from the calls list 1 On the Apps screen tap Phone RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Importing contacts Add contacts by importing them from other storages to your device 1 Tap Contacts on the Apps screen 2 Tap Settings Import export contacts IMPORT 3 Selec...

Page 66: ...image or tap the contact s name Details Then take one of the following actions Add to favourite contacts Make a voice call Compose a message Compose an email Sharing profile Share your profile information such as your photo and status message with others using the profile sharing feature This feature may not be available depending on the region or service provider This feature is only available fo...

Page 67: ...nc or move contacts to other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Tap Contacts on the Apps screen 2 Tap Settings Merge duplicate contacts 3 Tick contacts and tap MERGE Deleting contacts 1 Tap Contacts on the Apps screen 2 Tap Delete 3 Tick contacts and tap DELETE To delete contacts one by one open the contac...

Page 68: ...onal charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Access additional options Enter a message Select contacts from the contacts list Enter emoticons Edit recipients Attach files Send a message 5 Tap or to send the message ...

Page 69: ... message and tap or Blocking unwanted messages Block messages from specific numbers added to your block list 1 Tap Messages on the Apps screen 2 Tap Settings Block messages Block numbers 3 Tap INBOX or CONTACTS to select contacts and tap To manually enter a number tap Enter number and then enter a phone number When you receive messages from the blocked numbers or messages including blocked phrases...

Page 70: ...device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated open the Apps screen tap Settings Acc...

Page 71: ...d then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move to the previously visited page Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history Using secret mode In secret mode you can separately manage open tabs bookmarks and s...

Page 72: ...ngerprints switch to activate it Refer to Fingerprint recognition for more information about using your fingerprints Deactivating secret mode In the toolbar at the bottom of the screen tap Tabs DISABLE SECRET Alternatively close the Internet app Email Setting up email accounts Set up an email account when opening Email for the first time 1 Tap Samsung Email on the Apps screen 2 Select an email ser...

Page 73: ...ad it If email syncing is disabled new emails cannot be retrieved To enable email syncing tap Settings your account name and then tap the Sync account switch to activate it Camera Introduction Take photos and record videos using various modes and settings Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally ...

Page 74: ...on the region or service provider Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated Using swipe gestures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply filter effects Front camera preview Rear camera pr...

Page 75: ...is feature is only available in some shooting modes Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustme...

Page 76: ... in some modes that require high resolutions The front camera features a wide angle lens Minor distortion may occur in wide angle photos and does not indicate device performance problems Locking the focus and exposure Strong light dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure Lock the focus or exposure and then take a photo...

Page 77: ... Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to take a photo Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Select an ISO value This controls camera light sensitivity Low values a...

Page 78: ...f the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall Continuous shot Take a series of photos of moving subjects On the shooting modes list tap Continuous shot Tap and hold to take several photos continuously HDR Rich tone Take photos with rich c...

Page 79: ...the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo Selfie Take self portraits with the front camera You can preview various beauty effects on the screen 1 On the preview screen swipe upwards or downwards or tap to switch to the front camer...

Page 80: ... camera in low light situations the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach When you take a photo the touchscreen will flash Applying beauty effects You can apply the spotlight effect or modify facial features such as your skin tone or face shape before taking self portraits This feature is available only in Selfie mode 1 On the preview screen tap 2 Se...

Page 81: ...r When the time is up the device will take a photo To use various shooting options for the front camera tap Ways to take pictures and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame ...

Page 82: ... may vary depending on the shooting mode and which camera is being used Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Activate or deactiv...

Page 83: ...ct a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Ways to take pictures Select shooting options to use Common Timer Select the length of the delay before the camera automatically takes a photo G...

Page 84: ...cord videos with voice commands You can say Smile Cheese Capture or Shoot to take a photo To record a video say Record video Floating Camera button Add the customisable shutter button on the preview screen Volume key function Set the device to use theVolume key to control the shutter Reset settings Reset the camera settings Gallery Introduction View images and videos stored in your device You can ...

Page 85: ... to favourites Move to the previous screen To hide or show the menus tap the screen You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Searching for images On the Gallery screen tap SEARCH to view images sorted by category such as location people documents and more To search for images by ent...

Page 86: ...nal options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing albums You can sort the images and videos saved i...

Page 87: ...ry select a story tap Edit tick images or videos to remove and then tap Remove from story Sharing stories You can share stories with your contacts 1 On the Apps screen tap Gallery STORIES 2 Select a story to share 3 Tap INVITE tick contacts and then tap DONE When your contacts accept the share request the story will be shared and more images and videos can be added to the story by your contacts To...

Page 88: ...ge or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery main screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Sharing images or videos Select an image or a video tap Share at the bottom of the screen and then select a sharing method ...

Page 89: ...xy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options A list of games Mute media volume when you start games Reduce the battery usage for playing games Turn on or off the GameTools icon View a list of the most popular games for Galaxy users ...

Page 90: ...hown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game to quickly access options and tap Remove Activating game power saving mode When you activate game power saving mode the device will lower games resolution and frame rate to reduce battery consumption On the Apps screen tap Game Launcher Save power off Select one of the ...

Page 91: ...nd drag it to Hide at the top of the screen Capture screenshots Record your game session Lock the game screen during games Lock the Recents and Back keys Access the GameTools settings Mute notification sounds and display only notifications for incoming calls and emergency alerts GameTools icon Blocking notifications during games Tap to mute notification sounds and display only notifications for in...

Page 92: ...ose a note Tap Pen to write or draw Tap Brush to paint with various brushes Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished compo...

Page 93: ...reating events 1 Tap Calendar on the Apps screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save...

Page 94: ...dd accounts to sync with open the Apps screen and tap Calendar Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for ...

Page 95: ...d programmes To add trackers goals or programmes to the S Health screen tap Manage items and then select items under TRACKERS GOALS or PROGRAMMES tab TRACKERS Monitor your activities food intake and body measurements GOALS Set your daily fitness goals and view your progress PROGRAMMES Use customisable exercise programmes To access more information about S Health functions tap Settings Help ...

Page 96: ...ion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as...

Page 97: ...p command while the device is locked tap and tap the Wake up in secured lock switch to activate it Using SVoice 1 Say the preset wake up command Alternatively open the Apps screen and tap Samsung SVoice When SVoice is launched the device begins voice recognition This app may not be available depending on the region or service provider View examples of voice commands SVoice settings 2 Say a voice c...

Page 98: ...age On the Apps screen tap Samsung SVoice Language and then select a language The selected language is applied to SVoice only not to the language displayed on the device Voice Recorder Introduction Use different recording modes for various situations such as in an interview The device can convert your voice to text and distinguish between sound sources Making voice recordings 1 On the Apps screen ...

Page 99: ...ensitive to sounds from two directions In this mode both the top and the bottom of the device pick up equal amounts of sound VOICE MEMO The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place Voice memos recorded in this mode appear with the icon next to them If the voice memo syst...

Page 100: ... 3 To mute certain sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source My Files Access and manage various files stored in the device On the Apps screen tap Samsung My Files View files by category or view files stored in the device To check the status of used and available memory tap ...

Page 101: ...m time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK On the Apps screen tap Clock WORL...

Page 102: ...and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTOR...

Page 103: ...avourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Scanning radio stations Tap Radio on the Apps screen Tap S...

Page 104: ...n and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies ...

Page 105: ...lications 105 Photos Search for manage and edit all your photos and videos from various sources in one place Duo Have video calls with others Google Search quickly for items on the Internet or your device ...

Page 106: ...t in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the dev...

Page 107: ...ion request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 Accept theWi Fi Direct connection request on the other device If the devices are already conn...

Page 108: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If the device you want to pai...

Page 109: ...the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Device visibility Allow other devices to find yo...

Page 110: ...o activate it 2 Drag the limit adjustment bar upwards or downwards to set the limit 3 Drag the warning adjustment bar upwards or downwards to set a data usage alert level The device will alert you when the warning level is reached Flight mode This disables all wireless functions on your device You can use only non network services On the Settings screen tap Connections and tap the Flight mode swit...

Page 111: ... NFC tags or receive data Making payments with the NFC feature Before you can use the NFC feature to make payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to th...

Page 112: ...nections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 113: ...e USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap the switch to...

Page 114: ... USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card for data services Adaptive callback Select a SIM or USIM card for making a call from your call logs me...

Page 115: ...Customise settings to control other features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information MirrorLink Use the MirrorLi...

Page 116: ...ed to the sameWi Fi network as your device To add printers manually tap Add printer ADD PRINTER To change print settings tap Printing settings Printing content While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink Connect your device to a vehicle to control your d...

Page 117: ...imultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn o...

Page 118: ...ttern Notification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when...

Page 119: ... the locked screen More settings Customise additional notification settings for the selected app Display Options Change the display settings On the Settings screen tap Display Brightness Adjust the brightness of the display Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Font Change the font size and type Screen mode C...

Page 120: ...he device is charging Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services such as Amazon video the blue light filter will not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Enable now switch to activate it 2 Drag the adjustment bar to adjust the filter ...

Page 121: ...ndard mode Swipe to the left on the Home screen and tap Settings Display Easy mode Standard mode DONE Managing shortcuts To add a shortcut to an app to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home screen tap EDIT and select an app or contact with Wallpapers and themes Cha...

Page 122: ...on mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Quick launch Camera Set the device to launch the camera by pressing the Home key twice quickly Pop up view gesture Set the device to view the app screen in the pop up view Refer to Pop up view for more information Smart capture Set the device to capture con...

Page 123: ...hree times You can also send sound recordings along with the message to the recipients Refer to Send SOS messages for more information Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Send SOS messages In an emergency situation quickly press the Power key three times The device sends messages to your emergency conta...

Page 124: ...w of the status of your device s battery storage RAM and system security You can also automatically optimise the device with a tap of your finger Battery Device security RAM Storage Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory D...

Page 125: ... tap Advanced settings and then tap the Put unused apps to sleep switch to activate it when apps are not being used You can set the device to charge the battery more quickly Tap Advanced settings and tap the Fast cable charging switch to activate it Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual available capacity of the i...

Page 126: ...mation change their notification or permission settings or uninstall or disable unnecessary apps On the Settings screen tap Applications Lock screen and security Options Change the settings for securing the device and the SIM or USIM card On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the scree...

Page 127: ...for more information Secure startup Protect your device by setting it to require a screen unlock code when turning on the device You must enter the unlock code to start the device and receive messages and notifications Encrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your ...

Page 128: ...d you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes For better fingerprint recognition When you scan your fingerprints on the device be aware of the following condition...

Page 129: ...creen tap Lock screen and security Fingerprints 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method create one 3 Place your finger on the Home key 4 After the device detects your finger lift it up and place it on the Home key again Repeat this action by moving your finger upwards or downwards until the fingerprint is registered When a fingerprint lock p...

Page 130: ...nts to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only available for webpages that you access via the Internet app 1 On the Settings screen tap Lock screen and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Web sign in switch to activate it 4 Open a webpage that you want to sign in t...

Page 131: ... or restore your device s data using Samsung Cloud or reset your device You can also register and manage accounts such as your Samsung account or Google account and transfer data to or from other devices via Smart Switch Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data re...

Page 132: ...storing data for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Cloud and accounts Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the acco...

Page 133: ...o back up settings and app data to the Google server Backup account Set up or edit your Google backup account Automatic restore Set the device to automatically restore settings and app data from the Google server when apps are reinstalled Google Configure settings for some features provided by Google On the Settings screen tap Google Accessibility Configure various settings to improve accessibilit...

Page 134: ...accessibility Export or import the accessibility settings to share them with other devices Services View accessibility services installed on the device General management Customise your device s system settings or reset the device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not...

Page 135: ...or and download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install updates at a specified time if there are downloaded updates User manual View help information to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device information edit the device name or update d...

Page 136: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 137: ...zes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seco...

Page 138: ...to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while movin...

Page 139: ...r feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring fi...

Page 140: ...ces may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless ...

Page 141: ...wise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s sto...

Page 142: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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Samsung Galaxy C7 Pro 4G+ Dual SIM, User Manual

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