Samsung Galaxy Book2 pro Page 78 User Manual Download

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Troubleshooting

Samsung Recovery

When a problem occurs with the computer, it is easy to restore
the computer back to the factory default settings by using the

Samsung Recovery

application (Recovery/Backup). It is also

possible to restore the computer to a previously backed up point.
Back up important data regularly before a problem occurs with
the computer.

•

The

Samsung Recovery

application may not be

provided in models with less than 64 GB of storage. If
you cannot access the Samsung Recovery application,
refer to

Windows recovery function

•

Some functions may differ or may be unavailable
depending on the version. Refer to the application’s
help information.

•

The

Samsung Recovery

application (Recovery/Backup)

is not available when using CD/DVD drives.

•

Recovering the computer erases the data or
applications saved after a backup point. Therefore, back
up important data regularly before a problem occurs
with the computer.

•

When you launch the application for the first time, read
and accept the Terms and Conditions when they display
on the screen.

Summary of Contents for Galaxy Book2 pro

Page 1: ...www samsung com User Manual ...

Page 2: ... External display Applications 47 Using applications 48 Samsung Settings 49 Samsung Notes 53 Samsung Security 56 Samsung Update 57 Samsung Flow 58 Samsung Studio Plus 58 Samsung Gallery 59 Bixby 60 Galaxy Book Smart Switch 61 Galaxy Book Experience 62 Online Support S Service 63 Screen Recorder 64 Quick Search 65 SmartThings 65 Quick Share Settings Upgrade 66 Display brightness 67 Volume 68 BIOS S...

Page 3: ...t specifications 87 Ergonomic tips 91 Safety precautions 101 Important safety information 104 Replacement parts and accessories 107 Regulatory compliance statements 115 WEEE symbol information 117 Samsung package Take Back program USA only ...

Page 4: ...he same as your environment Descriptions are based on the computer s default settings and theWindows 11 operating system Available features and additional services may vary depending on the computer or operating system This user manual describes procedures for using the touchpad mouse and touch screen Instructions for using the touch screen are for models with the touch screen feature Images and s...

Page 5: ...tions or the contents of this manual may be changed without prior notice due to an upgrade of the computer s functions Instructional icons and expressions Warning situations that could cause injury to yourself or others Caution situations that could cause damage to the computer or other equipment Note notes usage tips or additional information The path you should follow to carry out an instruction...

Page 6: ...nabled by default and has various timing settings of up to 300 minutes for energy saving In case you don t want the power management setting enabled select Never To change this in Settings go to the System menu Power sleep menu Screen Sleep timeout option This product can be awakened from sleep mode by pressing the Power button Trademarks Samsung and the Samsung logo are trademarks or registered t...

Page 7: ... representation The available memory capacity inWindows is less than the actual capacity of memory This is because some memory is required for regular system operations For example for 1 GB 1 024 MB memory installed Windows may report the capacity as 1 022 MB or less Data precautions Samsung shall not be liable for any data loss Please take care to avoid losing any important data and back up your ...

Page 8: ...r turn on the screen saver or power saving mode when you are not using the computer Features or options may differ depending on the model The items marked as optional may not be provided or may be provided in different locations Since some space on the storage device is reserved for system recovery and operations the available space on the storage device may be less than the actual capacity ...

Page 9: ...omputer functions Touchpad Moves the cursor and selects options Functions as a mouse Number Name Description Microphone You can use the built in microphone Ambient light sensor Recognizes the brightness of the environment where you use the computer When the surroundings become dark the keyboard backlight turns on When the surroundings become bright the keyboard backlight turns off Do not cover the...

Page 10: ...me dark the keyboard backlight turns on When the surroundings become bright the keyboard backlight turns off Do not cover the ambient light sensor Camera Using this camera you can take still pictures and record video Camera indicator light This indicates the camera operating status Display Touch screen The screen s images are displayed here Recognizes touch interactions For 15 6 inch models 4 5 3 ...

Page 11: ...vices Earpiece Headset jack Connect an earpiece or a headset to the computer to listen to audio Number Name Description Power button Fingerprint recognition sensor Turns the computer on and off The fingerprint recognition sensor recognizes fingerprints Scans a fingerprint to sign in toWindows apps and services Numeric keypad Enter numbers Keyboard Enter text or control computer functions Touchpad ...

Page 12: ...pe C devices Also you can connect external display devices Thunderbolt 4 port Connect and charge a USBType C device andThunderbolt device or connect to an external display device Some features may not be supported depending on your device s specifications Operating status LED Shows the operating status of the computer Left view 1 2 3 ...

Page 13: ...bernation mode or is turned off connect to the USB Type C port orThunderbolt 4 port on the left side The charging feature of the USBType C port or Thunderbolt 4 port Charging the computer Connect an external power supply sold separately to the USB Type C port orThunderbolt 4 port to use it as the auxiliary power or charge the computer Use an external power supply sold separately with a rating leve...

Page 14: ...arged Blue Turned on Ambient light sensor Recognizes the brightness of the environment where you use the computer When the surroundings become dark the keyboard backlight turns on When the surroundings become bright the keyboard backlight turns off Do not cover the ambient light sensor Operating status LED and Ambient light sensor 1 2 ...

Page 15: ...rnal battery Provides power to the computer when not connected to an adapter To remove or replace the internal battery take it to a Samsung Service Center You will be charged for this service Speaker Sound is emitted from the speakers If the case on the bottom of the device is replaced the laser carved model name serial number and various logos will not be displayed anymore For more information co...

Page 16: ...the display panel is opened 1 Select the Start button All apps Samsung Settings 2 Select Advanced features Auto booting and then tap the switch to deactivate it Turning the computer on and off Fully charge the battery using the adapter before using the computer for the first time Turning the computer on 1 Before turning on the computer check that the battery is charged and charge it if necessary 2...

Page 17: ...creen appears Follow the activation procedures according to the instructions on the screen to use the computer The computer s date and time may be incorrect when you turn it on for the first time They may also be incorrect if the battery has been fully discharged or removed To set the date and time go to the desktop taskbar and right click the date and clock area Then select Adjust date and time a...

Page 18: ...If the account has a password enter the password to log in after unlocking the screen Windows MicrosoftWindows is an operating system that is used to control a computer Images and available features may differ depending on the model and operating system This manual is designed forWindows 11 and content may differ depending on the OS version The image displayed on the desktop screen may differ betw...

Page 19: ...talling apps and managing accounts on theWindows Settings screen Select the Start button Settings Then select an option you want to change after theWindows Settings screen appears You can also configure the settings from the Control Panel like previous OS versions Select the Start button All apps WindowsTools Control Panel ...

Page 20: ...automatically be locked and will not function But during processes that start beforeWindows operation such as the BIOS setup or DOS the keyboard and touchpad will not be locked The display will rotate automatically depending on the computer s orientation When the screen is turned off while using the computer as a tablet touch the screen to unlock it When the computer is in sleep mode press the Pow...

Page 21: ...n button Hover the S Pen over the screen and press the S Pen button to display the Air command features Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed If you use the S Pen at sharp angles on the screen the device may not recognize the S Pen actions For more information about the S Pen visit the Samsung website If the S Pen ...

Page 22: ...e message and saving it as an animated file PENUP Post your artwork view others artwork and get useful drawing tips ShowWindow Select an area on the screen and show it in full screen mode on an external display Add shortcuts Add shortcuts to frequently used apps to the Air command panel Settings Change the Air command settings Air command Introduction Air command is a menu that provides S Pen feat...

Page 23: ...ted area Save the selected area Smart select Use the S Pen to select an area and perform actions such as sharing or saving You can also select an area from a video and capture it as a GIF animation 1 When there is content you want to capture open the Air command panel and select Smart select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select ...

Page 24: ... a portion of the screenshot Share the screenshot Copy the screenshot Save the screenshot It is not possible to capture a screenshot while using some application or some features ShowWindow ShowWindow allows you to select an area on the screen and show it in full screen mode on an external display You can draw or highlight items on the screen using the S Pen Before using this feature you must conn...

Page 25: ...ld the Fn key and press the F4 key repeatedly then select Extend for project mode 4 Select Start A frame for selecting area will appear Start is activated only when the project mode is set to Extend 5 Drag to select an area to show in an external display and select Done The selected area will be shown on the external display To fix the ratio of the selected area to the ratio of the external displa...

Page 26: ...reen Tapping and holding right clicking To use additional options of an item tap and hold it on the touch screen Touch screen Use your fingers on the touch screen to perform actions Touch screen gestures Tapping To select menus options or applications tap the touch screen ...

Page 27: ...d two fingers apart on an image or text Pinch to zoom out Dragging To move an item to another location tap and hold it and then drag it on the touch screen to the desired location Scrolling To scroll up down left or right swipe on the touch screen or ...

Page 28: ...ct with other electrical devices Electrostatic discharges can cause the touch screen to malfunction Do not expose the touch screen to water The touch screen may malfunction in humid conditions or when exposed to water Do not spray liquid cleansing solutions directly onto the touch screen The solution may enter the touch screen or cause undesired operation To clean the screen dampen a cloth with so...

Page 29: ... the taskbar Some languages are not supported by the virtual keyboard To enter text change the input language to one of the supported languages When using the computer for extended periods it is recommended to enter text with the physical keyboard When using the computer as a tablet the on screen keyboard icon will appear on the taskbar Changing the keyboard layout To change the keyboard layout se...

Page 30: ...ying and pasting 1 Tap and drag your finger across text to select it 2 Tap and hold the text to display the options 3 Select Copy or Cut 4 Tap and hold a text input field and then select Paste Number Description Tap it to use keyboard shortcuts Tap it twice to open the Start menu Enter numerals and punctuation marks Change the keyboard settings Enter emojis animated GIFs and special characters You...

Page 31: ...eyboard Images and available features may differ depending on the model and operating system The keyboard layout may differ depending on the country The hot keys will be mainly explained in this manual Press and hold the Fn key and press the F12 key When the Fn Lock feature turns on press a hot key When the Fn Lock feature is on hot keys are activated without pressing the Fn key ...

Page 32: ... the touchpad function on or off F6 Mute Mute or unmute the audio F7 Volume control Adjust the volume level F8 Key Icon Description F9 Keyboard backlight brightness Turn the keyboard backlight on or off and adjust its brightness F10 Block Recording mode Limit the use of the camera and the microphone to prevent recording F11 Performance mode Change the system s performance mode F12 Fn Lock Lock the...

Page 33: ... with fingers The touchpad will not recognize actions of other objects Images and the touchpad layout may differ depending on the model Basic touchpad functions Moving To move the cursor move a finger on the touchpad Clicking Tap the touchpad or press the left touchpad button or Tap Click Double clicking Double tap the touchpad or press the left touchpad button twice or Tap tap Click click ...

Page 34: ... location press and hold it and then drag it to the target position with the left touchpad button pressed Press and hold the left touchpad button Move Gesture functions Swiping To scroll up down left or right to a desired location swipe with two fingers on the touchpad or Pinching To zoom in spread two fingers apart while viewing a website map or image Pinch to zoom out ...

Page 35: ...to lock the touchpad Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently Select the Start button Settings Bluetooth devices Touchpad desired options Some options in the touchpad settings may not be available depending on the model ...

Page 36: ...ions below are for computer models with aWireless LAN card or device AWireless LAN device is optional The pictures in this manual may differ from the actual product depending on the wireless LAN device model About Access Point AP An Access Point AP is a network device that bridges wired and wireless LANs and corresponds to a wireless hub in a wired network Multiple devices can be connected to an A...

Page 37: ...when it is available If you require a network password contact the system administrator Deactivating theWi Fi feature When you are not using theWi Fi feature turn it off to save battery power Select the status icons on the taskbar and select TheWi Fi feature is deactivated Airplane mode This disables all wireless functions on your computer You can use only non network services To activate Airplane...

Page 38: ...perating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing ...

Page 39: ...Bluetooth devices Your computer will display the paired devices 2 On the device you want to unpair from your computer select Remove device Yes The connection to the Bluetooth device will be disconnected 3 Select Bluetooth to select a device you want to add and finish pairing ...

Page 40: ... complete The fingerprint recognition sensor s location may vary depending on the model 7 Fingerprint registration is complete If you want to add another fingerprint select Add a finger Fingerprint recognition You can sign in toWindows apps and services by teaching Windows to recognize your fingerprint Registering your fingerprint Create a password and PIN first to use the fingerprint scan feature...

Page 41: ...entire fingerprint recognition sensor with your finger To improve recognition performance register the fingerprints of the hand you use most often to perform tasks In dry environments static electricity can build up in the computer Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object Removing a fingerprint 1 Select the Sta...

Page 42: ...es or tablets on your computer or you can take your saved data to another device Memory cards are sold separately This computer supports the following types of memory cards Abbreviation Description micro SD micro Secure Digital micro SDHC micro Secure Digital High Capacity micro SDXC micro Secure Digital eXtended Capacity Some memory cards may not be fully compatible with the computer Using an inc...

Page 43: ...ure Digital Input Output SDIO is not supported If the write protect tab is in the locked position you cannot format write or delete data on the card Removing a memory card When you push the card it clicks and disengages from the memory card slot Grasp the end of the card and pull it out of the slot Formatting a memory card Format the memory card to remove all data or before using it for the first ...

Page 44: ... connect a newThunderbolt device after a few seconds Your computer may fail to recognize a device connected immediately after removing the previous device Thunderbolt 4 You can useThunderbolt devices or share files and printers by connecting two computers that supportThunderbolt UsingThunderbolt devices Connect theThunderbolt device to theThunderbolt 4 port Connecting two computers that support Th...

Page 45: ...or Thunderbolt 4 port HDMI port External display Connecting the computer to an external display device can be useful for presentations or when watching a movie The cables and adapters required to connect an external display are sold separately The computer supports USBType C display cables USBType C display cable Check the available ports on the display device to ensure that it is compatible with ...

Page 46: ...al display 4 Turn on the display and change its display mode to one that supports an external input 5 Press and hold the Fn key and press the F4 key 6 Select a mode PC screen only Show the screen on the computer monitor only Duplicate Show the screen on both the computer and the external display Extend Extend the screen to the external display Second screen only Show the screen on the external dis...

Page 47: ...ing on the model Applications that are provided by Samsung can be installed from Samsung Update Third party software related services For descriptions about and service requests for third party applications please contact the relevant manufacturer Some troubleshooting actions in response to service requests may not work depending on the application manufacturer ...

Page 48: ...ry and performance Set the battery settings and performance mode that optimize system performance Keyboard Set keyboard backlight settings About View the application version Samsung Settings Samsung Settings a Samsung integrated settings application offers various settings functions Images and features may differ depending on the model and the application version 1 Select the Start button All apps...

Page 49: ...otes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Select the Start button All apps Samsung Notes and create a note Select an input method from the toolbar at the top of the screen or on the right side of the screen More options Insert files Add memos to PDF fil...

Page 50: ...ill not be able to precisely erase the intended part Editing handwritten notes Edit handwritten notes using various editing options such as cutting moving or resizing 1 When there is handwriting on the note select You can also change the shape of the selection Composing notes with handwriting On the note composer screen select a tool on the right side of the screen to write or draw with the S Pen ...

Page 51: ...ge the note page background by applying a pattern or color you want You can also add your own background image On the note composer screen select 2 Select the input or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the selection select the input and drag a corner of the frame that appears Changi...

Page 52: ... On the note composer screen select Voice recordings and create a note Select a note from the list and select to play the recording Then the content you created while recording will be displayed on the screen along with the recording Adding memos to PDF files On the note composer screen select and then select a PDF file You can add memos to the PDF file ...

Page 53: ...e File Explorer You can save or move files into the privacy folder Samsung Security Create a privacy folder to hide private files on your computer from other users Also you can set the various privacy protection feature such as the secret screen feature or blocking recording feature Features may differ depending on the model and the application version Using the privacy folder Set a folder as the ...

Page 54: ...n the Fn Lock feature is off Hiding the privacy folder Press and hold theWindows key and press the F12 key to hide the privacy folder Alternatively select the Start button All apps Samsung Security Privacy Folder and select the Show folder switch The privacy folder will not appear in the File Explorer If the Fn Lock feature is turned on the hot key of the privacy folder may not work Press the hot ...

Page 55: ... screen instructions to complete the security cam feature s settings The security cam feature will now run on the login screen If you turn off the security cam feature the entered email information will be removed If the block recording feature is turned on the security cam may not work Turn off the block recording feature to turn on the security cam feature Using block recording If your computer ...

Page 56: ...nd applications over the Internet Keep the computer performing better and more stably with Samsung Update To check for available updates the computer must be connected to the Internet Only applications that have been installed with this application can be updated Images and features may differ depending on the model and the application version 1 Select the Start button All apps Samsung Update 2 Re...

Page 57: ...ng Flow Samsung Flow Samsung Flow allows you to easily connect your mobile device to your computer to complete tasks such as checking notifications or sharing content more conveniently 1 Select the Start button All apps Samsung Flow 2 On your mobile device launch the Samsung Flow application If Samsung Flow is not installed download it from the Galaxy Store or Play Store 3 Tap Start 4 Select your ...

Page 58: ... the Sync with Cloud switch The content in the Samsung Gallery application and the cloud will be synced To use this feature you must sign in to your Samsung account Samsung Studio Plus Create and edit videos easily using photos and videos in your computer 1 Select the Start button All apps Samsung Studio Plus 2 Select New project 3 Select Add Files or Add a folder to add files and tap OK 4 Edit th...

Page 59: ...r you through text instead of voice feedback Bixby Bixby is a user interface that helps you use your device more conveniently You can talk to Bixby or type text Bixby will launch a function you request or show the information you want Visit www samsung com bixby for more information Bixby is only available in some languages and it may not be available depending on the region To use this feature th...

Page 60: ...vious computer to your new computer To use this feature you must connect both your device and previous device to the sameWi Fi network This feature may not be supported on some devices Samsung takes copyright seriously Only transfer content that you own or have the right to transfer 1 On the previous device launch the Galaxy Book Smart Switch application If you do not have the application download...

Page 61: ...erience Galaxy Book Experience allows you to check and run the features of various applications provided by Samsung Select the Start button All apps Galaxy Book Experience To use this feature you must sign in to your Samsung account ...

Page 62: ...emote control program You can receive the help when you are having trouble using Samsung software You can access the online service for free for a certain period of time after purchasing your computer Online Support S Service may not be offered or its version may be different depending on the model you are using If Online Support S Service is not installed select the Start button Microsoft Store a...

Page 63: ... recording the screen the recorded file will not play normally You cannot record the gaming screen with the Screen Recorder application and some programs may not support the screen record or capture feature Screen Recorder Record the screen while using your computer 1 Select the Start button All apps Screen Recorder The screen recorder toolbar will appear on the top of the screen 2 Select to start...

Page 64: ...time 3 Tap the search field to enter a keyword Content on your computer will be searched If you choose a search category you can get more exact results Setting the video resolution 1 Select the Start button All apps Screen Recorder The screen recorder toolbar will appear on the top of the screen 2 Select The Settings window will appear 3 Select Display and select the resolution you want under Vide...

Page 65: ...e Start button All apps SmartThings To view more information launch the SmartThings application and tap How to use Connection methods may vary depending on the type of connected devices or the shared content The devices you can connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Sams...

Page 66: ... F3 key Controlling brightness using the taskbar 1 Select the status icons on the taskbar 2 Drag the adjustment bar to the desired brightness Brightness adjustment bar The display screen is automatically set to the brightest level when the adapter is connected The display screen automatically becomes dimmer when the adapter is disconnected The computer has an automatic screen brightness adjustment...

Page 67: ...atus icons on the taskbar 2 Drag the adjustment bar to the desired volume Volume adjustment bar Volume Adjust the system volume or sound volume when playing music or video Controlling volume using the keyboard To turn down the volume press and hold the Fn key and press the F7 key To turn up the volume press and hold the Fn key and press the F8 key ...

Page 68: ... screen appears If the password screen or theWindows start screen appears restart the computer and try again BIOS Setup utility Define a boot password change the boot priority or configure the installed chipsets Incorrect settings may cause the system to malfunction or crash The BIOS setup screens menus and items may appear differently depending on the model and BIOS version BIOS setup functions a...

Page 69: ...OS setup Setup menu SysInfo View the basic specifications of the computer Advanced Configure the chipsets and additional functions Security Configure security functions Boot Configure peripherals and boot related settings The BIOS setup screen appears only in English The BIOS screen The BIOS setup screen appears as shown below You can change BIOS settings using the keyboard or mouse ...

Page 70: ...abled HDD Password high security level This password is required to access the hard disk drive HDD from another computer This password may not be supported depending on the model or storage device Boot password Setting a password with the BIOS enhances protection against viruses and hacking attacks Do not forget your password or expose it to others If you forget the Supervisor Password or HDD Pass...

Page 71: ...rd entered message appears in the Setup Notice window select Ok to complete the setup Setting a boot password 1 Turn on the computer 2 Before the Samsung logo appears press the F2 key several times 3 Access the Security menu 4 Select an option Set Supervisor Password Set User Password Set HDD Password for the password type If you cannot select an item or the HDD Password Frozen message appears tur...

Page 72: ...elect Save Ok to save and restart Select Exit Ok to restart without saving the changes Removing a password 1 Turn on the computer 2 Before the Samsung logo appears press the F2 key several times 3 Access the Security menu 4 Select an option Set Supervisor Password Set User Password Set HDD Password for the password type 5 Enter the current password and select Ok Ok 6 Select Save Ok to save and res...

Page 73: ...dly for a short time only the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display You can make the actual battery charge and the remaining charge display the same by discharging the battery completely using the Battery Calibration function and then recharging it again The screen images and terms may differ from the actual product d...

Page 74: ...ar Battery Fully charge the battery using the adapter before using the computer for the first time Use only Samsung approved adapters batteries and cables Unapproved adapters or cables can cause the battery to explode or damage the computer Incorrectly connecting the adapter may cause serious damage to the computer This computer is equipped with an internal battery The battery is not user servicea...

Page 75: ...ED Status Red Charging Green Fully charged Blue Turned on 4 Unplug the adapter from the electric socket Do not allow the adapter to make contact with your skin for a long time A low temperature burn may result Charging the battery 1 Connect the adapter to theThunderbolt 4 or the USB Type C port of the computer 2 Plug the adapter into an electric socket ...

Page 76: ...e time that it could when new it is recommended to purchase a new replacement battery Checking battery life instruction messages When the battery has expired an instruction message may appear on the screen To prevent the computer from losing data and to use the computer safely follow the on screen instructions Battery status When the adapter is removed move the cursor over the battery icon on the ...

Page 77: ...tery has expired Batteries are consumable parts and the current battery cannot be used as the battery life has expired Please replace it with a new battery genuine to prevent data loss and ensure safe usage Whether or not batteries can be used is determined based on safety evaluations To prevent data loss while replacing batteries please be sure to save your work first Instruction messages related...

Page 78: ... with less than 64 GB of storage If you cannot access the Samsung Recovery application refer to Windows recovery function Some functions may differ or may be unavailable depending on the version Refer to the application s help information The Samsung Recovery application Recovery Backup is not available when using CD DVD drives Recovering the computer erases the data or applications saved after a ...

Page 79: ...ou can restore the computer to its factory default settings If necessary back up important data to an external storage device before restoring the system See Backing up data 1 When the computer startsWindows Select the Start button All apps Samsung Recovery When the computer does not startWindows Turn on the computer and press the F4 key several times before the Samsung logo appears ...

Page 80: ... a storage device to save the data to and then select Start backup The backed up folders or files can be saved only on an external storage device Connect an external storage device to your computer first and then select the external drive 4 Follow the on screen instructions to complete the backup Backing up data Back up important data to an alternate internal drive or an external storage device re...

Page 81: ...on screen instructions to complete data recovery Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point 1 When backing up to an external storage device connect the device to the computer 2 Select the Start button All apps Samsung Recovery ...

Page 82: ...t be large enough to hold the data from the current drive Purchase an external hard drive connector separately to connect the new drive to the computer WhenWindows is installed on a non user replaceable disk such as an eMMC you cannot copy the drive 1 Connect the new drive to the computer with an external hard drive connector 2 Select the Start button All apps Samsung Recovery 3 Select Create a fa...

Page 83: ...ng Recovery application is not supported by the computer reinstallWindows using the recovery function of Windows ReinstallingWindows will erase all data saved on the computer Back up applications and personal data to an external storage device before reinstallingWindows 1 Select the Start button Settings System Recovery 2 Select Reset PC 3 Select Keep my files or Remove everything After the system...

Page 84: ...plications occupy a certain area of the HDD outside ofWindows For models with the Samsung Recovery application the HDD capacity representation inWindows may be smaller than the actual capacity because the Samsung Recovery application uses a hidden area of 5 20 GB of the HDD to save the recovery image and that hidden area is not counted towards the total size available toWindows The size of the Sam...

Page 85: ...er than a certain angle The angle may differ depending on the model If the computer LED does not turn on automatically press the Power button What is a recovery image This refers to the operating system drivers and software that are converted to a data image It is required to recover the computer and is embedded in the computer s HDD However this is not provided for storage devices where the capac...

Page 86: ...C rating 20VDC 3 25 A 65W Optional components may not be provided or different components may be provided depending on the model The system specifications are subject to change without notice The Storage device capacity of a computer in which Samsung Recovery is installed is smaller than the product specification For some models it is not possible to add storage or add or replace memory due to the...

Page 87: ...erature increases there is a danger of burn injury The instructions in this manual have been prepared so that they can be applied to the range of needs of general users If the user is not included in the range the recommendations should be applied according to the user s needs Images may differ from actual products Ergonomic tips Maintaining proper posture during computer use is very important to ...

Page 88: ...raight line Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing Use an external keyboard and mouse when using the computer for long periods When using an external keyboard and mouse position the devices at the same height as the computer and within comfortable reach Ar...

Page 89: ...iver updates without your knowledge Always recheck equalizer and volume settings before listening to audio To prevent possible hearing damage do not listen at high volume levels for long periods Eye position and display illumination 50cm Position the screen at least 50 cm away from your eyes Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes Avoid...

Page 90: ...ch use stop using the computer and consult a physician Operating conditions Take at least a 10 minute break every hour Avoid using the computer in dark locations Use the computer with as much ambient light as you would when reading a book Indirect illumination is recommended Use a curtain to prevent reflections and glare on the screen While operating a computer and talking on a phone use a headset...

Page 91: ...tion may result in a fire Use the approved adapter or cable included in the product box If you use the unapproved adapter or cable it cause the damage or malfunction of the computer Safety precautions For your safety and security and to prevent damage carefully read the following safety instructions This Safety precautions relate to computer use Some of the content may not be applicable to your co...

Page 92: ...g Service Center Failure to do so may result in an explosion or fire Use only properly earthed electric sockets or extension cords Unearthed electric sockets or extension cords may cause electric shock Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak If water or other substances enter the product disconnect the power cable and contac...

Page 93: ...the head may result in suffocation Never heat the computer or the battery or put the computer or the battery into a fire or microwave Failure to do so may result in an explosion or fire Replace a run down battery with a new Samsung approved battery Dispose of worn out batteries properly There is a danger of fire or explosion The battery disposal method may differ depending on your country and regi...

Page 94: ...ters that are supplied with an optional removable battery disconnect the battery Failure to do so may result in electric shock or fire Keep the computer away from water or liquid Water or liquid entering the computer may short circuit the computer resulting in electric shock or fire If the computer is dropped or broken disconnect the power cord and contact a Samsung Service Center For notebook com...

Page 95: ...ff then disconnect the power cord from the wall outlet and phone line from modem There is a danger of electric shock or fire Connect only permitted devices to the connectors or ports of the computer Failure to do so may result in an electric shock or fire Do not place or use the computer on slanted or vibrating surfaces Failure to do so may result in computer malfunction or damage Do not place hea...

Page 96: ...display panel only after checking if the notebook computer is turned off The temperature may rise and it may cause deformation of the product Do not drop or hit the computer against anything Failure to do so may result in physical injury or computer malfunction When handling computer parts follow the instructions on the manual supplied with the parts Failure to do so may result in damage to the pr...

Page 97: ... computer may affect medical equipment Do not use the product if it is cracked or broken Broken glass or acrylic could cause injury to your hands and face Take the device to a Samsung Service Center to have it repaired When using wireless communication LAN Bluetooth etc always follow applicable instructions For example airlines and hospitals have strict requirements Avoid exposing a drive to magne...

Page 98: ...ctured or authorized by Samsung enquire at a Samsung Service Center before connecting the device There is a danger of damaging the product Upgrade Related Do not attempt to upgrade the computer unless you are qualified Otherwise contact a Samsung Service Center or an authorized technician When you upgrade permitted devices according to the manual follow the specified instructions in the manual to ...

Page 99: ...e e g HDD SSD eMMC please back up the data frequently Storage and movement related Do not store the computer in an enclosed space such as a computer bag while it is running Failure to do so may result in fire Completely shut down the computer before putting the computer into an enclosed space When carrying the notebook computer with other items such as the adapter mouse books etc take care not to ...

Page 100: ...els can cause problems with the display but a small number of bad pixels does not generally affect computer performance Samsung s quality standards for bad pixels are as follows Bright dot 2 or fewer Black dot 4 or fewer Combination bright and dark 4 or fewer Clean the display screen with a soft cloth dampened with computer cleansing detergent Do not use excessive force Doing so may damage the dis...

Page 101: ...itch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when setting up your work area Never insert objects of any kind into the computer ventilation openings Important safety information Safety...

Page 102: ...ied technician performs the task When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock always unplug all power cables remove the battery and modem cables from the wall outlets before cleaning the system Ensure that the fan vents on the bottom of the casing are clear at all times Do not place the computer on a soft surface do...

Page 103: ...ut by authorized service centers 5 Do not allow the portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC Power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Unplug the system from the wall outlet and conta...

Page 104: ...ng of old batteries THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECTTYPE DISPOSE OF USED BATTERIES ACCORDINGTOTHE INSTRUCTIONS Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord Do not use this product in areas classified as hazardous Such area...

Page 105: ...adiation when open Avoid exposure to the beam Connecting and disconnecting the adapter The socket outlet shall be installed near the equipment and shall be easily accessible Do not unplug the power cord by pulling the cable only Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are classi...

Page 106: ...nfiguration of an EN 60 320 IEC 320 Standard Sheet C7 or C5 connector for mating with appliance inlet on the computer Power cord requirements The power cord set all plugs cable and adapter plugs you received with your computer meets the requirements for use in the country where you purchased your equipment Power cord sets for use in other countries must meet the requirements of the country where y...

Page 107: ...ance statements Wireless guidance If fitted with 2 4 G band 5 G band or 6 G band Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz 6 GHz Band may be present embedded in the notebook system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for sp...

Page 108: ...ill be used See the manufacturer System Restoration Kit or contact the manufacturer s technical support for additional information Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11 also known as wireless Ethernet orWi Fi and Bluetooth communication d...

Page 109: ...America and Canada USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving Do not hold any component containing the radio such that the antenna is very close to touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless the antenna is connected if n...

Page 110: ...crease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The Part 15 radio device operates on a non interference basis with other devices operating at this frequency Any changes or modification to said product not expressly appro...

Page 111: ... scientific literature related to the biological effects of RF energy Before a new model is available for sale to the public it must be certified to the FCC that it does not exceed the exposure limit established by the FCC Evaluation per each model is performed in positions and locations e g at the bottom on the body as required by the FCC If necessary the user should consult the dealer or an expe...

Page 112: ...e to a wireless base station antenna the lower the power output For body worn operation this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines RF exposure or SAR information can be viewed on line at www fcc gov oet ea fccid This site uses this produ...

Page 113: ...o the Manufacturer s instruction Manufacturer information Samsung Electronics Co Ltd 129 Samsung Ro Yeongtong Gu Suwon City Gyeonggi Do 443 742 Korea Samsung ElectronicsVietnam Co Ltd Khu Cong nghiepYen Phong 1 YenTrung Yen Phong Bac Ninh Viet Nam Tel 84 222 369 6875 For the web or the phone number of the Samsung Service Center see theWarranty or contact the retailer where you purchased your produ...

Page 114: ...z sont réservés uniquement pour une utilisation à l intérieur a n de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Canada Innovation Science and Economic Development Statement This device contains licence exempt transmitter s receiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s Operatio...

Page 115: ...only For more information on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 This product is RoHS compliant WEEE symbol information Correct disposal of this product Waste Electrical Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature indicates th...

Page 116: ...an death or personal injury caused by Samsung s negligence Correct disposal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that...

Page 117: ...T Processing LLC 877 278 0799 Kathy Severson Logistics contact For more recycling information go to our website www samsung com recycling or call 1 800 SAMSUNG USA only This Perchlorate warning applies only to primary CR Manganese Dioxide Lithium coin cells in the product sold or distributed ONLY in California USA Perchlorate Material special handling may apply see www dtsc ca gov hazardouswaste p...

Page 118: ...ome content may differ from the computer depending on the region service provider software version or computer model and is subject to change without prior notice English 08 2022 Rev 1 2 www samsung com ...

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