Samsung Galaxy Book 12 Page 1 User Manual Download

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www.samsung.com

User Manual

English (EU). 06/2017. Rev.1.1

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Summary of Contents for Galaxy Book 12

Page 1: ...www samsung com User Manual English EU 06 2017 Rev 1 1 SM W720 SM W723 SM W727 SM W727Y SM W728 SM W728Y ...

Page 2: ...er 28 Controlling the touchscreen 31 Windows 39 Entering text 41 Screen capture 41 Device and data management 42 InstantGo Modern standby 42 Connecting to an external display Applications 43 Installing or uninstalling apps 44 Air Command 47 Samsung Notes 51 Samsung Flow 53 ShowWindow 55 Camera 56 Book Settings 56 Samsung Recovery Settings 60 Windows Settings 62 BIOS Setup utility Appendix 66 Troub...

Page 3: ...ther media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as uploading and downloading auto syncing or using location services depending on your data plan For large data tra...

Page 4: ...n and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace t...

Page 5: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 6: ... heats up the features and performance may be limited or the device may turn off to cool down This feature is only available on supported models To lower the device s temperature the screen brightness and the performance speed will be limited and battery charging will stop If the device overheats or feels hot for a prolonged period turn off the device and wait until it cools down Precautions for o...

Page 7: ...on or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may...

Page 8: ...Microphone Front camera Light sensor Speaker Headset jack Multipurpose jack USB Type C Fan vents Volume key Power key LED indicator Speaker GPS antenna Main antenna mobile network enabled models SIM card mobile network enabled models Memory card tray Rear camera ...

Page 9: ... phone cards passbooks and boarding passes may be damaged by magnetic fields Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as...

Page 10: ... on the screen to access additional S Pen features S Pen button Hover the S Pen over the screen and press the S Pen button to display the air command features Tweezers Remove the S Pen nib with the tweezers when replacing the nib The supplied S Pen is already calibrated Do not calibrate the screen for pen input randomly Doing so may cause performance degradation or malfunction ...

Page 11: ...Basics 11 Replacing the S Pen nib If the nib is dull replace it with a new one 1 Firmly hold the nib with the tweezers and remove it 2 Insert a new nib into the S Pen ...

Page 12: ...not recognise the S Pen actions Do not bend or apply excessive pressure with the S Pen while using it For more information about the S Pen visit the Samsung website Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods Use only Samsung approved chargers supplied with the device batteries and cables Unapproved chargers or ...

Page 13: ... the status of your device and the charging conditions The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions Reducing the battery consumption Your device provides various options that help you conserve battery power When you are not using the device switch to sleep mode by pressing the Power key or close the Keyboard Cover Activate battery ...

Page 14: ... device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop charging If you charge the device while the multipurpose jack is wet the...

Page 15: ...on not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards It is only for data network Calling and messaging features are not supported except for receiving messages Some LTE services may not be available depending on the service provider For more information about service availability contact your service provi...

Page 16: ...ards 5 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 6 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering yo...

Page 17: ...sing an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card If the device does not recognise your memory ...

Page 18: ...ular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it ...

Page 19: ...he tray back into the tray slot Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card may not be compatible with the devi...

Page 20: ...urn off the device tap Shut down InTablet mode tap Shut down Alternatively press and hold the Power key until Slide to shut down your PC appears and then drag the screen downwards Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device If your device is frozen and unresponsiv...

Page 21: ... you open the cover the touchscreen will turn on To change the settings tap System Power sleep Additional power settings Choose what closing the lid does and then configure the When I close the lid settings Keyboard Cover Connector Keyboard Touchpad NFC tag Stand Do not remove keycaps from the keyboard Doing so may damage the keyboard and the keycaps The function of the NFC tag may differ dependin...

Page 22: ...ce to the connector on the keyboard Make sure that the Keyboard Cover is securely attached to your device If not check the location of the keyboard dock port and reconnect the Keyboard Cover to your device 2 Attach the device to the stand 2 1 You can attach the device to the stand in various angles ...

Page 23: ...from the keyboard cover do not apply excessive force Hot keys Use hot keys to easily use features and change settings such as brightness and volume To use hot keys simultaneously press and hold the Fn key and press a hot key If you lock the Fn key you can use hot keys without pressing the Fn key To lock the Fn key tap the Fn Lock key The Fn Lock key will automatically unlock when you reconnect the...

Page 24: ...n an external display is connected to the device F5 Lock or unlock the touchpad F6 Mute or unmute the audio F7 Adjust the volume F8 F9 Turn the keyboard backlight on or off F10 Open the task view screen F11 Hide or show currently open windows F12 Activate or deactivate flight mode Perform the same function as the right buttons of a mouse ...

Page 25: ...ouchpad function the same as the left and right buttons of a mouse Use only your fingers on the touchpad The touchpad may not recognise the S Pen or the other tools Basic touchpad functions Moving To move the cursor move your finger on the touchpad Clicking Tap the touchpad or press the left click button or ...

Page 26: ... click button twice or Right clicking Press the right click button to perform the right click function Alternatively tap the touchpad with two fingers or Dragging To move an item select and drag it to the target position while pressing and holding the left click button ...

Page 27: ...m out Configuring touchpad settings Configure touchpad settings to use the touchpad more efficiently Tap Devices Mouse touchpad and configure the settings under Touchpad Locking and unlocking the touchpad Press and hold the Fn key and press the F5 key to lock or unlock the touchpad If the touchpad was locked when it was disconnected it will still be locked when you reconnect the Keyboard Cover To ...

Page 28: ...evice may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers or the S Pen when you use the touchscreen Tapping To open an app to select a menu item to press ...

Page 29: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 30: ...eft or right on the screen to scroll left or right Swipe upwards or downwards to scroll through a webpage or a list of items Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 31: ...may differ between models and OS versions Start screen Start screen The Start screen is the starting point for accessing all of the device s features Taskbar Start menu Task view Search box Notification icons Shortcuts Moving and removing an item Drag an item on the Start screen to a new location To remove an item tap and hold the item and then tap Delete Taskbar The bottom area of the screen is t...

Page 32: ...n the taskbar and then select items to display in the notification area Search box Search for a wide variety of content on the device or web with a keyword Tap the search box on the taskbar and enter a keyword in the search field Cortana If Cortana is supported in your region it will launch when you tap the search box Cortana will help you find things on your device manage your schedules and more ...

Page 33: ...er Your account Frequently used apps Apps list Managing app tiles You can pin your favourite apps on the app tile area To add more apps tap and hold an app from the apps list and then drag it to the app tile area To move a tile tap and hold a tile and then drag it to a new location To adjust the size of a tile tap and hold a tile and then tap Resize To delete a tile tap and hold a tile and then ta...

Page 34: ... the screen then tap Tablet mode To return to PC mode tap Tablet mode again Pc mode Tablet mode Lock screen You can change the way that you lock the screen to prevent others from accessing your personal information On the taskbar tap Accounts Sign in options and then select a screen lock method The device requires an unlock code whenever unlocking it If the unlock code is forgotten take the device...

Page 35: ...ircles straight lines and taps Select an image and draw on the image to create gestures Pattern Log in To unlock the screen using a pattern on the taskbar tap Book Settings Pattern Log in and then tap the switch to activate it Draw a pattern by connecting four dots or more and then draw the pattern again to verify it ACTION CENTRE You can view new notifications fromWindows and apps and use quick a...

Page 36: ...ings You can change the top four buttons On the taskbar tap System Notifications actions and then change quick action buttons under Quick actions Multi desktop Multi desktop allows you to work on various tasks at the same time via multiple desktops You can use different desktops for a variety of purposes Creating new desktops 1 On the taskbar tap Alternatively swipe from the left edge of the scree...

Page 37: ...he current desktop s open windows 2 Tap and hold a window to move and then tap Move to 3 Select a desktop to move the window Split screen view InTablet mode you can open two windows at the same time in the split screen view by selecting windows from the task view screen Some apps may not support this feature 1 On the taskbar tap to view currently open windows Alternatively swipe from the left edge...

Page 38: ...Tap and hold a window and select Snap left or Snap right Adjusting the window size Drag the handle between the windows left or right to adjust the size of the windows Help To access help information tap Get Started ...

Page 39: ...en keyboard in PC mode on the taskbar tap Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages Break to the next line Move the cursor Delete a preceding character Enter numbers and punctuation marks Enter uppercase For all caps tap it twice Enter emoticons Switch to the floating keyboard Enter a space Change the input lang...

Page 40: ...ature is not activated on the taskbar tap Devices Typing and tap the Add the standard keyboard layout as a touch keyboard option switch to activate it Copying and pasting 1 Drag your finger across text to select it 2 Tap and hold the text to display the options 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste Using the Key...

Page 41: ...the device up to date by downloading and installing updates such as service packs and patches for the operating system and other Microsoft apps The device is set to download and install updates automatically To check for available updates manually on the taskbar tap Update security Windows Update Check for updates Backing up and restoring data Keep your personal information app data and settings s...

Page 42: ...l display You can connect your device to an external display such as aTV or monitor and view presentations or movies on the connected display Connect your device to an external display using an HDMI cable and display adapter HDMI cables and display adapters are sold separately Use only a Samsung approved display adapter Performance problems and malfunctions caused by using unapproved accessories a...

Page 43: ...or a keyword Select an app to view information about it To download free apps tap Free To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings and then tap the Update apps automatically when I m onWiFi switch to activate or deactivate it Uninstalling apps Some apps cannot be uninstalled 1 On the taskbar t...

Page 44: ...eate note Launch Samsung Notes and create a new note Refer to Samsung Notes for more information View all notes Launch Samsung Notes and view all notes Smart select Collect content quickly Refer to Smart select for more information Screen write Capture edit and write memos on screenshots and then share them Refer to Screen write for more information ShowWindow Select an area on the screen and show...

Page 45: ...image open the Air command panel and tap Smart select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select 3 Edit the selected area using various editing options Pen mode Eraser mode Undo Redo Recognise and extract text from the selected area Save the selected area Share the selected area with others Crop the selected area ...

Page 46: ... write The current screen is automatically captured and the editing toolbar appears on the screen 2 Write a memo on the screenshot 3 Select an option to use with the screenshot Recognise and extract text from the screenshot Crop the screenshot Share the screenshot with others Save the screenshot It is not possible to capture a screenshot while using some apps ...

Page 47: ... the taskbar tap Samsung Notes All notes You can also open the Air command panel and tap the Create note shortcut 2 Select an input method from the toolbar at the top of the screen and compose a note Tap Image to insert an image by selecting from File Explorer Write or draw with pens Paint with brushes Insert an image 3 When you are finished composing the note tap Save ...

Page 48: ...colour Change the line thickness Change the pen type Select a new colour using the colour picker Using the line eraser 1 When you want to erase handwriting from a note tap Eraser 2 Tap an area to erase The whole line on the area will be erased The line eraser can erase your note line by line To only erase the area you touch with the S Pen tap Eraser once more and tap Erase touched area You can adj...

Page 49: ...the note tap Select To change the shape of the selection tap Select once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the selection tap the input and drag a corner of the frame that appears 3 Edit the input using the available options Cut Cut out the input To paste it to another ...

Page 50: ...o the note Undo Redo Insert the painting into the note Select a new colour using the colour picker Eraser mode Change the brush colour Change the brush s radius or opacity Inserting images into a note On the note composer screen tap Image to select an image The image will be inserted into your note Deleting notes 1 On the taskbar tap Samsung Notes All notes 2 Tap Select and tick a note to delete T...

Page 51: ...t and smartphone 1 On your smartphone launch Samsung Flow and then tap the switch to activate it If you have not registered your fingerprint follow the on screen instructions to register your fingerprint 2 On the taskbar of your tablet tap Samsung Flow and then tap PAIR The detected devices are listed 3 Select your smartphone from the detected devices list and then tap PAIR Yes 4 Accept the connec...

Page 52: ...aring mobile data connection Share your smartphone s mobile data connection with your tablet using a mobile hotspot when the Internet connection is not available on your tablet 1 On your smartphone activate the mobile hotspot feature 2 On the locked screen of your tablet unlock your tablet screen with fingerprint Refer to Unlocking your tablet screen with fingerprint for more information 3 When th...

Page 53: ...e on an external display You can draw on the screen using tools Showing a selected area on an external display 1 Connect the device to an external display You can connect an external display using a cable or wirelessly Refer to Connecting to an external display for more information 2 On the taskbar tap Samsung ShowWindow 3 Press and hold the Fn key and press the F4 key simultaneously and then pres...

Page 54: ...te it To stop displaying the screen tap Stop Using tools While showing the screen on the connected display you can use the following tools Cursor Pen Undo Redo Eraser Highlighter While using the pen or highlighter tap the desired icon again to change the colour or line thickness Setting the connection notification You can set the device to display a notification which prompts you to use ShowWindow...

Page 55: ...camera is turned off Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus This feature is only available when using the rear camera 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out To switch between the front and rear cameras tap Preview thumbnail Take a photo Record a video Camer...

Page 56: ...tion the open source licence announcement and the safety information User manual View help information to learn how to use the device and apps or configure important settings About device Access device information Samsung Recovery Introduction Back up your data and settings and restore your device to a previously backed up point or to the factory default To use this app you must sign in to the dev...

Page 57: ...the device Refer to Backing up the current system for more information 1 On the taskbar tap Samsung Samsung Recovery IfWindows does not start turn on your device and press the F4 key several times immediately before the Samsung logo appears to launch Samsung Recovery 2 Tap Backup management Factory image Recover Recover OK 3 Follow the on screen instructions to complete the recovery ...

Page 58: ...rage device 2 On the taskbar tap Samsung Samsung Recovery 3 Tap Backup management New backup 4 Enter backup information and select the external storage device 5 Tap Backup 6 When the backup start window appears tap Yes 7 When the backup complete window appears tap OK When the backup is finished the backup image will appear on the backup management screen ...

Page 59: ...oint saved on an external storage device to restore the device to that point 1 Connect the external storage device to your device 2 On the taskbar tap Samsung Samsung Recovery 3 Tap Backup management select a backup image and then tap Recover 4 Tap Recover ...

Page 60: ...search field at the top of the screen The available options may vary depending on the region or service provider System Change the system settings The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device Devices Change settings related...

Page 61: ... a wallpaper colour and theme Accounts Change the account settings Time language Change settings to control how the device displays the time and date and select your country or region You can also select device languages and change settings such as keyboards and voice input types If the battery remains fully discharged or removed from the device the time and date is reset Ease of Access Change set...

Page 62: ...g on the model and BIOS version Entering the BIOS screen When your device is connected to the Keyboard Cover press the F2 key several times immediately after you turn on your device before the Samsung logo appears Alternatively press theVolume Up key several times when your device is not connected to the Keyboard Cover If the locked screen or the Start screen appears restart the device and try aga...

Page 63: ...evice or entering the BIOS screen This password allows you to enter the BIOS screen as an administrator You can change the BIOS settings User Password This password is required when turning on the device or entering the BIOS screen This password allows you to enter the BIOS screen as a user You cannot change the BIOS settings The password will be deactivated automatically if the supervisor passwor...

Page 64: ...d again and tap Ok 4 Tap Save to save the password and restart the device Removing a password 1 Tap Set Supervisor Password Set User Password or Set HDD Password 2 Enter the password and tap Ok 3 Without entering any characters tap Ok Ok The password will be removed Boot priority Change the boot priority from the BIOS setup 1 On the BIOS screen tap Boot 2 Tap Boot Device Priority 3 Tap the drop do...

Page 65: ...arge the battery completely to ensure more accurate battery level detection The battery calibration will take three to five hours The time may differ depending on the remaining battery level 1 Fully charge the battery 2 Disconnect the charger from the device 3 On the BIOS screen tap Advanced 4 Tap Smart Battery Calibration The battery calibration will start and the battery will be discharged To st...

Page 66: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals...

Page 67: ...latest version If the touchscreen is scratched or damaged visit a Samsung Service Centre The device responds slowly If you use the device without connecting the Keyboard Cover the device s speed and performance may be affected Use the device with the Keyboard Cover connected Your device freezes or has fatal errors Try the following solutions If the problem is still not resolved contact a Samsung S...

Page 68: ...eception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure ...

Page 69: ...trouble with the camera app after trying these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you recei...

Page 70: ...t a Samsung Service Centre Your device cannot find your current location GPS signals may be obstructed in some locations such as indoors Set the device to useWi Fi to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not r...

Page 71: ...ove everything Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Sams...

Page 72: ...trieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Microsoft MS DOS andWindows are trademarks or registered trademarks of the Microsoft Corporation Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi CERTIFIED and theWi Fi logo are regist...

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