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Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
Summary of Contents for Galaxy A6
Page 20: ...Basics 20 Single SIM models Galaxy A6 A6 models ...
Page 21: ...Basics 21 Galaxy A7 models ...
Page 22: ...Basics 22 Dual SIM models Galaxy A6 A6 models SIM card tray 1 ...
Page 23: ...Basics 23 SIM card tray 2 ...
Page 24: ...Basics 24 Galaxy A7 models ...
Page 29: ...Basics 29 Galaxy A6 A6 models ...