Samsung Galaxy A31 User Manual Download

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www.samsung.com

USER MANUAL

English. 04/2020. Rev.1.1

SM-A315F

SM-A315F/DS

SM-A315G/DS

Summary of Contents for Galaxy A31

Page 1: ...www samsung com USER MANUAL English 04 2020 Rev 1 1 SM A315F SM A315F DS SM A315G DS ...

Page 2: ...on panel 42 Entering text Apps and features 45 Installing or uninstalling apps 47 Finder 47 Phone 53 Contacts 57 Messages 60 Internet 62 Camera 74 Gallery 78 AR Zone 87 Always On Display 89 Edge screen 93 Multi window 96 Samsung Pay 99 Samsung Health 102 Samsung Members 102 Samsung Notes 103 GalaxyWearable 104 Calendar 106 Radio 107 Voice Recorder 108 My Files 108 Clock 110 Calculator 110 Game Lau...

Page 3: ...Troubleshooting Settings 129 Introduction 129 Connections 130 Wi Fi 132 Bluetooth 134 NFC and payment 136 Data saver 136 Mobile data only apps 137 SIM card manager dual SIM models 137 Mobile Hotspot andTethering 139 More connection settings 141 Sounds and vibration 142 Dolby Atmos surround sound 142 Separate app sound 143 Notifications 143 Display 145 Blue light filter 145 Dark mode settings 146 C...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to recei...

Page 6: ... approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may t...

Page 7: ...with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the ...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ... Touchscreen Volume key Light sensor Speaker Multipurpose jack USB Type C Fingerprint recognition sensor SIM card Memory card tray Flash Rear camera Quadruple Speaker Microphone Earphone jack Main antenna Main antenna Microphone GPS antenna NFC antenna ...

Page 11: ...Service Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved ...

Page 12: ... the screen Volume key Press to adjust the device volume Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 13: ...ty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the US...

Page 14: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 15: ...r the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service provid...

Page 16: ... 16 Single SIM models Dual SIM models 1 Insert the ejection pin into the hole next to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged ...

Page 17: ... USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change ...

Page 18: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 19: ...ack into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do...

Page 20: ...rom user actions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Turning the device on Press and hold the Side key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen ins...

Page 21: ...ergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key Alternatively open the notification panel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Side key and then tap Emergency mode The usage time left shows ...

Page 22: ...our device 1 Press and hold the Side key for a few seconds to turn on the device 2 Select your preferred device language and select Select a language 3 Follow the on screen instructions to complete the setup The Home screen will appear If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 23: ...visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Tap Create account 3 Follo...

Page 24: ...Samsung account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Removing your Samsung account When you remove your Samsung account from the device your data such as contacts or events will also be remo...

Page 25: ...o transfer Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place the devices near each other 4 On the previous device tap Send data Wirel...

Page 26: ... app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 ...

Page 27: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 28: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 29: ...s are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 30: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 31: ...evice s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Screen indicator Edge panel handle ...

Page 32: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 33: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 34: ... selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocat...

Page 35: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 36: ...re most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connect...

Page 37: ...r level Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 38: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 39: ...not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more conten...

Page 40: ...l drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the power options Access the notification settings Quick setting buttons Control media on your device and connected nearby devices Control co...

Page 41: ...gs tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on anoth...

Page 42: ...he supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swipi...

Page 43: ... character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Some features may not be available depending on the region or service provider Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Using My Emoji stickers in chats for more information Enter text by voice Change the keyboard settings Search f...

Page 44: ...r words while using certain features such as when browsing webpages 1 Tap and hold over a word that you want to look up 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap Install to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the ...

Page 45: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 46: ... Setting app permissions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap ...

Page 47: ...e Apps screen tap Search Alternatively open the notification panel swipe downwards and then tap 2 Enter a keyword Apps and content on your device will be searched If you tap on the keyboard you can search for more content Phone Introduction Make or answer voice and video calls ...

Page 48: ...ss additional options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features Motions and gestures and then tap the Swipe to call or send messages switch to a...

Page 49: ... outside the circle Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information You can search for nearby places by category such as restaurants or stores or by selecting recommended hot places Launch the Phone app tap Places and then select a category or tap and enter a business name in the search field Or select on...

Page 50: ...If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done...

Page 51: ...erphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options The video call feature may vary depending on the region or service provider Access additional options Camera Turn off the camera so that the other party cannot see y...

Page 52: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed i...

Page 53: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 54: ...e contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the followin...

Page 55: ...e this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Edit edit your profile and tap Save 3 Tap Tap here to share your profile ...

Page 56: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 57: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 58: ...age tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact or a phone number Or tap Contacts select contacts and...

Page 59: ...an set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message tap Delete ...

Page 60: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options View your bookmarks Refresh the current webpage Open the browser s tab manager ...

Page 61: ...o use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an opt...

Page 62: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Side key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 63: ...e a photo Camera settings Take a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise ...

Page 64: ...e setting will be locked The setting remains locked even after you take a photo Selecting a lens for shooting On the preview screen select the lens you want and take a photo or record a video This feature is only available in some shooting modes The Ultra wide lens lets you take wide angle photos or record wide angle videos which look just like the actual view Use this feature to take landscape ph...

Page 65: ...ding on the surroundings to capture photos easily The intelligent camera feature automatically recognises the subject and optimises the colour and any effects On the shooting modes list tap PHOTO and tap to take a photo Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject On the shooting modes list tap PHOTO When the camer...

Page 66: ...tures you want If you do not want to use this feature tap the scene optimiser button on the preview screen Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap PHOTO 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the ...

Page 67: ... video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap AF to cancel the manually set focus 3 Tap to stop recording the video Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly Use this feature in a place that has sufficient l...

Page 68: ... screen tap to take a photo Background blur adjustment bar Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 To adjust the intensity of the background effect drag the adjustment bar to the left or right Adjust the intensity of ...

Page 69: ...ting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 70: ...vice slowly in one direction 3 Tap to stop taking photos Pro mode Capture photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO Select options and customise the settings and then tap to take a photo Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly li...

Page 71: ...nd the exposure area Macro mode Take photos of subjects at close range On the shooting modes list tap MORE MACRO Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Selec...

Page 72: ...ode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone Camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features Scene optimiser Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene Scan QR co...

Page 73: ...evice to save photos as they appear on the preview screen when taken with the front camera without flipping them Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather condition...

Page 74: ...e stories Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options Delete the image Share the image with others Add the image to favourites Modify the image BixbyVision You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images ...

Page 75: ... video Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag ...

Page 76: ...Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gall...

Page 77: ...ch the Gallery app tap Settings Cloud sync and then follow the on screen instructions to complete the sync The Gallery app and the cloud will be synced When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file t...

Page 78: ...s such as AR Emoji and AR Doodle Choose a feature and capture fun photos or videos Launching AR Zone Use the following methods to launch AR Zone Launch the AR Zone app Launch the Camera app and tap MORE AR ZONE Available features may vary depending on the region or service provider ...

Page 79: ... or videos with various stickers AR Emoji Stickers Create your own stickers with My Emoji expressions and actions You can use My Emoji stickers when sending messages or on a social network Creating My Emoji Make a My Emoji that looks like you My Emoji stickers with various expressions will be automatically generated 1 Launch the AR Zone app and tap AR Emoji Stickers Create My Emoji 2 Align your fa...

Page 80: ...between cameras swipe upwards or downwards on the preview screen Deleting My Emoji Launch the AR Zone app and tap AR Emoji Stickers Tap tick the My Emoji you want to delete and then tap Delete The My Emoji and My Emoji stickers will be deleted Creating your own stickers 1 Launch the AR Zone app and tap AR Emoji Stickers 2 Tap Make custom stickers at the bottom of the screen ...

Page 81: ... 3 Edit stickers how you want Add stickers Select the sticker s background Select an expression Select an action Enter text Write or draw on stickers 4 Tap Save You can view the stickers you have created by tapping Custom ...

Page 82: ...ures may vary depending on the region or service provider 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard and then tap Manage sticker sets Select the My Emoji sticke...

Page 83: ...o create clothes with custom patterns and colours for a My Emoji Available options may vary depending on the region or service provider Launch the AR Zone app and tap AR Emoji Studio AR Emoji Studio will appear Select a My Emoji to edit Edit the My Emoji Change the My Emoji items and style What s new ...

Page 84: ...igning My Emoji clothes 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Design your own clothes 3 Select an item design it and then tap Save 4 Tap Not now to save the design If you tap Try it on you can try the item on ...

Page 85: ... Zone app and tap AR Doodle When the camera recognises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Undo Delete doodle Enter text Hide ...

Page 86: ...s or videos with various stickers 1 Launch the AR Zone app and tap Deco Pic 2 Select a sticker you want to use 3 Tap to take a photo or tap and hold to record a video You can view and share the photos and videos that you have captured in Gallery ...

Page 87: ...een while it is turned off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On Display and then select the mode you want Tap to show The Always On Display appears for 10 seconds when you tap the screen Show always The Always On Display continuously appears Show as scheduled The Always On Display appears during the time you set Tap Set schedu...

Page 88: ...to move to the music controller 4 Tap the icons to control the playback Displaying an image to the Always On Display 1 Launch the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch th...

Page 89: ...atures from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 90: ...ge panel handle towards the centre of the screen Then tap Handle settings Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app from...

Page 91: ...the bottom when opened in the split screen view 4 Tap Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages When a pop up window appears while using an app drag the window downwards to quickly view the content and perform available actions Managing notifications to display as the edge lighting 1...

Page 92: ...ou receive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen...

Page 93: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 94: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 95: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 96: ...www samsung com samsung pay To use this feature you must sign in to your Samsung account and register your biometric data Refer to Samsung account and Fingerprint recognition for more information To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the regio...

Page 97: ... Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsung ...

Page 98: ...e Samsung Pay 3 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe...

Page 99: ...ng Health Launch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items at the bottom of the trackers list and tap on the items to add View and manage trackers View hea...

Page 100: ...y experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on the...

Page 101: ... on the server for data backup purposes Personal information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additiona...

Page 102: ... To submit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at...

Page 103: ...u to manage your wearable devices When you connect your device to the wearable device you can customise the wearable device s settings and apps Launch the GalaxyWearable app Tap Get started to connect your device to the wearable device Follow the on screen instructions to finish the setup Refer to the wearable device s user manual for more information about how to connect and use the wearable devi...

Page 104: ... and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 105: ...nts with your accounts 1 Launch the Settings app tap Accounts and backup Accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When ...

Page 106: ...io Turn the FM radio on or off Add the current radio station to the favourites list Search for an available radio station Fine tune the frequency View the list of favourite stations Enter radio station frequency manually Access additional options View the list of available stations Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone Tap Pla...

Page 107: ... voice memos Making voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 108: ...in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm ...

Page 109: ...ock tick clocks to delete and then tap Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the durat...

Page 110: ...ol You can convert various values such as area length or temperature into other units Display the scientific calculator Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily Open games with or without sound Downloaded apps Library panel Access additional op...

Page 111: ...ry panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you want Focus on performance This focuses on giving you the best possible per...

Page 112: ...vigation bar is hidden drag upwards from the bottom of the screen to show it If you have set the navigation bar to use Full screen gestures open the notification panel and tap Tap to open Game Booster You can set to open the Game Booster panel from the navigation bar while the navigation bar is set to Full screen gestures On the Game Booster panel tap Block during game and tap the Full screen gest...

Page 113: ... lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots Record Record your game sessions To stop recording tap on the navigation bar Launching apps in pop up windows while playing games You can launc...

Page 114: ...anslate or extract text Scan QR code Search including similar images Shopping To use this feature the device must be connected to aWi Fi or mobile network The available features and search results may vary depending on the region service provider or model This feature may not be available or you may not get correct search results depending on the image size format or resolution Samsung is not resp...

Page 115: ...he Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Select and keep the text within the screen to recognise it To extract text tap If you tap you can use additional features with the extracted text such as sharing or saving it To translate the extracted text tap Translate To change the source or target language tap the language settings panel at the bottom of the screen S...

Page 116: ...online use the BixbyVision features and the device will search for it and show you the results 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Select and keep the object within the screen to recognise it 3 Select a search result The information about the product will appear Reading QR codes Recognise QR codes and view a variety of information such as website...

Page 117: ...y screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup Access additional options Contents Access additional card options To stop displaying a card on the list tap at the top of the card and tap Don t show again To add or delete content to be shown as cards tap Cards and tap the switches next to it...

Page 118: ...reen Privacy Policy View the terms and conditions and privacy policies of each content provider About Samsung Daily View the Samsung Daily version and legal information Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications connect to aWi Fi or mobile network T...

Page 119: ...Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will appear Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to resto...

Page 120: ...ds and then tap Samsung Kids to activate it The Samsung Kids screen will appear When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Access additional options Available apps Kids Gallery Kids Phone Kids Camera Your preset screen lock method or your created PIN...

Page 121: ...y usage time of Samsung Kids Activity View the activity history of Samsung Kids Frequently contacted View the frequently used contacts in Samsung Kids My kid s creations View the works created from the apps in Samsung Kids Allowed content Check the apps or content supported by Samsung Kids and add them Show Content page Set the device to display the Samsung partner s content page on the Samsung Ki...

Page 122: ...them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To use SmartThings your smartphone and other devices must be connected to aWi Fi or mobile network To fully use SmartThings you must sign in to your Samsung account The devices you can co...

Page 123: ...following the on screen instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to control the devices easily and conveniently Connecting devices 1 Launch the SmartThings app 2 Tap Add device or tap Device 3 Select a device type Or tap Scan or tap the search f...

Page 124: ...he device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add location 2 Enter the location name To set a location tap Geolocation to select a location on the map and tap Done To add ro...

Page 125: ...n to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Automations Add automation 4 Tap under If set the activation conditions for the automation and then tap Next 5 Tap under Then set actions to perform and then tap Done 6 Enter the automation name and tap OK Receiving notifications You can receive notifications from connected devi...

Page 126: ...the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct sh...

Page 127: ...ature you must sign in to your Samsung account Samsung Global Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Go...

Page 128: ...d on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Int...

Page 129: ...ta or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment for more information Fligh...

Page 130: ... be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi...

Page 131: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 132: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 133: ...the Gallery app and select an image 2 Tap Bluetooth and select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2...

Page 134: ... in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s s...

Page 135: ...ns NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the An...

Page 136: ... while Data saver on and select apps Mobile data only apps Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings ...

Page 137: ...ature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTetheri...

Page 138: ...ect the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list To connect without entering the password tap and scan the QR code with the other device If the mobile hotspot is not found on your device tap Configure Mobile Hotspot and then deselect Hide my device 4 On the connected device use the device s mob...

Page 139: ...tion VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer v...

Page 140: ... a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your...

Page 141: ...cation sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Vibration pattern Select a vibration pattern System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refe...

Page 142: ...ou must connect an earphone Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds and vibratio...

Page 143: ...re apps tap See all All and select an app from the apps list Display Options Change the display and the Home screen settings On the Settings screen tap Display Light Dark Activate or deactivate dark mode Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place Refer to Dark mode settings for more information Brightness Adjust the brightness ...

Page 144: ...screen Edge screen Change the settings for the Edge screen Refer to Edge screen for more information Navigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more information Accidental touch protection Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Touch sensitivity Increase the touch sensitivity...

Page 145: ... a specific time to apply the blue light filter Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place The dark theme may not be applied in some apps You can quickly activate or deactivate dark mode on the notification panel Open the notification panel swipe downwards and then tap Dark mode 1 On the Settings screen tap Display and tap Dark...

Page 146: ...nge the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towa...

Page 147: ...ages 4 When you are finished tap the Back button To preview the selected option tap Preview When you tap the screen while your screensaver is displayed the screen will turn on Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of the Home screen locked screen ...

Page 148: ...s turned off Refer to Always On Display for more information Wallpaper services Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked s...

Page 149: ...cs and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognising your face Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information Biometrics preferences Change the setting...

Page 150: ...Configure additional security settings Face recognition You can set the device to unlock the screen by recognising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget...

Page 151: ... of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face If unloc...

Page 152: ...creen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decreas...

Page 153: ... screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do...

Page 154: ...ise your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Read the screen covers and protectors instructions and tap OK 5 Place your finger on the fingerprint ...

Page 155: ...fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and...

Page 156: ...ccount Refer to Samsung account for more information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data is only saved to your device and are not synced with other devices or servers Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass On the S...

Page 157: ...pps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your ID and password and then tap the app s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and m...

Page 158: ...s to easily enter your address or payment card information on apps that support personal information autofill 1 On the Samsung Pass main screen tap Autofill forms and select an option 2 Enter the information and tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can de...

Page 159: ...te secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure ...

Page 160: ...to the Apps screen To change the name or icon colour of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the d...

Page 161: ...l be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app ...

Page 162: ...ccounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then ta...

Page 163: ...storing data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Tick items you want to restore and tap Restore Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall...

Page 164: ...privacy Manage personal data related to your Samsung account and change the settings for Customisation Service Advanced Configure advanced settings for privacy Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy S...

Page 165: ...e content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe loc...

Page 166: ...ng Gallery Other synced data or Samsung Cloud Drive Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup Samsung Cloud Back up this phone 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up...

Page 167: ...ttings that control them On the Settings screen tap Advanced features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Side key Select an app or feature to launch using the Side key Link toWindows Instantly access data saved in your device on your computer Refer to Link toWindows for more information Smart pop up view Select apps to view th...

Page 168: ...ond app and use two separate accounts for the same messenger app Refer to Dual Messenger for more information Send SOS messages Set the device to send help messages by pressing the Side key three times Link toWindows Instantly access data saved in your device such as photos and messages on your computer by using the same Microsoft account on your computer as your device This feature is only availa...

Page 169: ...ve missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You...

Page 170: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninst...

Page 171: ...talWellbeing and parental controls DigitalWellbeing View the daily usage history of your device Refer to DigitalWellbeing for more information Parental controls Manage your children s digital use DigitalWellbeing View the daily usage history of your device You can also limit usage time or change the notification settings for each app On the Settings screen tap DigitalWellbeing and parental control...

Page 172: ...y focused on what you want While focus mode is on you can only use default apps and the apps you allowed exceptions for On the Settings screen tap DigitalWellbeing and parental controls Then tap the mode you want to activate under Focus mode and tap Start Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed 1 On ...

Page 173: ... and malware Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use Tap Advanced Auto optimisation and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve battery power by activa...

Page 174: ...an set the device to charge the battery more quickly Tap Charging and tap the Fast charging switch to activate it Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power Tap Power mode and tap the Adaptive power saving switch to activate it Your device will activate power saving mode based on the situatio...

Page 175: ...ilable capacity of the internal memory in the Specification section for your device on the Samsung website Managing the memory To delete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps running in the background tick apps from the apps list an...

Page 176: ...s such as keyboards and voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Reset Reset...

Page 177: ...e next supported language in the list will be used Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Screen reader ActivateVoice Assistant which provides voice feedback To view help information to learn how to use this feature tap Tutorial Visibility enhancements Customise the settings to improve accessibility for visually impa...

Page 178: ...te Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status View various device...

Page 179: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 180: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 181: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 182: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the f...

Page 183: ...may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current locati...

Page 184: ... care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the...

Page 185: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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