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Settings
Factory
Data
Reset
You
can
reset
your
device
to
factory
defaults,
erasing
all
data
from
your
device.
This
action
permanently
erases
ALL
data
from
the
device,
including
or
other
account
settings,
system
and
application
data
and
settings,
downloaded
applications,
as
well
as
your
music,
photos,
videos,
and
other
files.
Any
data
stored
on
an
external
SD
card
is
not
affected.
If
you
sign
in
to
a
Account
on
your
device
and
set
a
Lock
screen,
Device
Protection
is
automatically
enabled.
NOTE
If
you
reset
your
Account
password,
it
can
take
24
hours
for
the
password
reset
to
sync
with
all
devices
registered
to
the
account.
Before
resetting
your
device:
1.
Verify
that
the
information
you
want
to
keep
has
transferred
to
your
storage
area.
2.
Log
in
to
your
Account
and
confirm
your
user
name
and
password.
To
reset
your
device:
1.
From
Settings,
tap
General
management
>
Reset
>
Factory
data
reset.
2.
Tap
Reset
and
follow
the
prompts
to
perform
the
reset.
3.
When
the
device
restarts,
follow
the
prompts
to
set
up
your
device.
Device
Protection
When
you
sign
in
to
a
Account
on
your
device
and
set
a
Lock
screen,
Device
Protection
is
enabled.
This
service
protects
your
phone
from
unauthorized
factory
data
resets
by
requiring
your
account
information
to
verify
your
identity.
For
more
information,
visit
samsung.com/us/support/answer/ANS00083965.
Enable
Device
Protection
Adding
a
Account
to
your
device
and
setting
a
Lock
screen
automatically
activates
Device
Protection.
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