Samsung Galaxy 10+ 5G User Manual Download Page 27

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NOTE

When you sign in to a Google Account, Factory Reset Protection (FRP) is

activated. FRP requires your Google Account information when resetting to
factory settings. For more information, see

Factory reset protection

on page 151.

Add a Samsung account

1. From

Settings, tap

Accounts and backup

Accounts

2. Tap

Add account

Samsung account

TIP

To quickly access your Samsung account, from

Settings tap

Samsung

account

Add an Outlook account

1. From

Settings, tap

Accounts and backup

Accounts

2. Tap

Add account

Outlook

Set up voicemail

You can set up your voicemail service when you access it for the first time. You can
access voicemail through the Phone app.

1. From

Phone

, touch and hold the

1 key

2. Follow the tutorial to create a password, record a greeting, and record your

name.

Getting started

Summary of Contents for Galaxy 10+ 5G

Page 1: ...User manual ...

Page 2: ...tic infinity display 1 Getting started 2 Galaxy Note10 3 Galaxy Note10 4 Galaxy Note10 5G 5 Assemble your device 6 Charge the battery 7 Wireless PowerShare 8 Accessories 9 Start using your device 9 Use the Setup Wizard 10 Transfer data from an old device 11 i VZW_N970U_N975U_N976U_EN_UM_TN_SGO_080919_ FINAL ...

Page 3: ...mail 14 Navigation 15 Navigation bar 20 Customize your home screen 22 S Pen 29 Bixby 38 Digital wellbeing 39 Always On Display 40 Flexible security 41 Mobile continuity 43 Multi window 45 Edge screen 46 Enter text 51 Emergency mode 54 Apps 56 Using apps 57 Table of contents ii ...

Page 4: ...folders 58 Game Booster 58 App settings 59 Samsung apps 60 Galaxy Essentials 60 Bixby 60 Galaxy Store 60 Galaxy Wearable 60 Game Launcher 61 Samsung Global Goals 61 PENUP 61 Quick measure 61 Samsung Health 62 Samsung Notes 64 Samsung Pay 66 SmartThings 67 Table of contents iii ...

Page 5: ...culator 69 Calendar 70 Camera 72 Clock 78 Contacts 83 Gallery 88 Internet 94 Messages 97 My Files 99 Phone 101 Google apps 110 Chrome 110 Drive 110 Duo 110 Gmail 110 Google 110 Google Pay 111 Maps 111 Table of contents iv ...

Page 6: ...y Store 112 YouTube 112 Carrier apps 113 Call Filter 113 Cloud 113 hum 113 My Verizon 113 Security Privacy 113 Voicemail 113 Message 114 Microsoft apps 117 Outlook 117 Office Mobile 118 OneDrive 118 Additional apps 119 Netflix 119 Table of contents v ...

Page 7: ... Yahoo News 119 Settings 120 Access Settings 121 Search for Settings 121 Connections 121 Wi Fi 121 Bluetooth 123 Phone visibility 125 NFC and payment 125 Airplane mode 126 Mobile networks 127 Data usage 127 Mobile hotspot 129 Tethering 131 Table of contents vi ...

Page 8: ...ivate Networks 132 Private DNS 133 Ethernet 133 Sounds and vibration 134 Sound mode 134 Vibrations 135 Volume 135 Ringtone 136 Notification sounds 136 System sounds and vibration 136 Dolby Atmos 137 Equalizer 137 Headset audio options 137 Adapt sound 137 Separate app sound 138 Table of contents vii ...

Page 9: ... 139 Display 139 Screen brightness 139 Blue light filter 140 Night mode 140 Screen mode 140 Font size and style 141 Screen zoom 141 Screen resolution 141 Full screen apps 141 Screen timeout 142 Accidental touch protection 142 Touch sensitivity 142 Screen saver 142 Reduce animations 142 Table of contents viii ...

Page 10: ...4 Quick optimization 144 Battery 144 Storage 145 Memory 146 Language and input 146 Date and time 149 Troubleshooting 149 Lock screen and security 152 Screen lock types 152 Google Play Protect 154 Find My Device 154 Security update 154 Samsung Pass 155 Install unknown apps 155 Table of contents ix ...

Page 11: ...vice administration 157 Credential storage 157 Strong Protection 157 Advanced security settings 158 Location 158 App permissions 159 Send diagnostic data 159 Accounts 160 Add an account 160 Account settings 160 Remove an account 160 Backup and restore 161 Google settings 161 Accessibility 162 Table of contents x ...

Page 12: ...Advanced settings 166 Installed services 167 Other settings 167 Help 167 Dual Messenger 167 About phone 167 Learn more 168 Videos 168 Smart Simulator 168 Samsung Care 168 Talk to an agent 168 Tips 168 Legal information 169 Samsung Knox 169 Maintaining water and dust resistance 170 Table of contents xi ...

Page 13: ...Maintaining dust and water resistance 170 Restricting children s access to your mobile device 171 Samsung Electronics America Inc 171 Table of contents xii ...

Page 14: ... with your favorite apps and services to help you get more done See Bixby on page 38 Camera Enjoy a full kit of pro lenses and pro grade video modes and settings See Camera on page 72 Mobile continuity Transition between your mobile devices and personal computers for messaging phone calls receiving notifications screen mirroring and sharing multimedia files See Mobile continuity on page 43 Cinemat...

Page 15: ...Getting started Galaxy Note10 Galaxy Note10 Galaxy Note10 5G Assemble your device Start using your device 2 ...

Page 16: ...0 Front camera Rear camera Volume keys Side key Fingerprint scanner USB charger Audio port Flash Getting started 3 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 17: ...0 Front camera Rear camera Volume keys Side key Fingerprint scanner USB charger Audio port Flash Getting started 4 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 18: ... 5G Front camera Rear camera Volume keys Side key Fingerprint scanner USB charger Audio port Flash Getting started 5 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 19: ...the tray with the gold contacts facing down NOTE Your device is IP68 rated for dust and water resistance To maintain the water resistant and dust resistant features of your device make sure that the SIM card Memory card tray openings are maintained free of dust and water and the tray is securely inserted prior to any exposure to liquids For more information see Maintaining water and dust resistanc...

Page 20: ... a power outlet While charging the device and the charger may become hot and stop charging This usually does not affect the device s lifespan or performance and is in the device s normal range of operation TIP Disconnect the charger from the device and wait for the device to cool down For more information visit samsung com us support answer ANS00076952 Getting started 7 ...

Page 21: ...ther manufacturer s devices If you have trouble connecting or charging is slow remove any cover from each device May affect call reception or data services depending on your network environment For best results when using Wireless PowerShare please note Remove any accessories or cover before using the feature Depending on the type of accessory or cover Wireless PowerShare may not work properly The...

Page 22: ...on Do not use the device if the body is cracked or broken Use the device only after it has been repaired Press and hold the Side key to turn the device on To turn the device off open the Notification panel and tap Power Power off Confirm when prompted To restart your device open the Notification panel and tap Power Restart NOTE Best 5G performance requires optimal 5G connection and unobstructed an...

Page 23: ...e on the Setup Wizard guides you through the basics of setting up your device Follow the prompts to choose a default language connect to a Wi Fi network set up accounts choose location services learn about your device s features and more 10 Getting started ...

Page 24: ...owners app smart switch to learn more 1 From Settings tap Accounts and backup Smart Switch 2 Follow the prompts and select the content to transfer New Galaxy Old Device NOTE The USB option must be set to Media device MTP on the other device Transferring content with a USB cable may increase battery consumption Make sure your battery is fully charged Visit samsung com smartswitch for more informati...

Page 25: ...atically when the screen times out For more information about screen locks see Lock screen and security on page 152 Side key Press to lock Press to turn on the screen and then swipe the screen to unlock it Getting started 12 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 26: ...Side key is pressed and held 1 From Settings tap Advanced features Side key 2 Under the Press and hold heading tap an option l Wake Bixby default l Power off menu Accounts Set up and manage your email accounts your Google Account and Samsung account TIP Accounts may support email calendars contacts and other features See your carrier for more information Add a Google Account Sign in to your Google...

Page 27: ...nts and backup Accounts 2 Tap Add account Samsung account TIP To quickly access your Samsung account from Settings tap Samsung account Add an Outlook account Sign in to your Outlook account to view and manage email messages 1 From Settings tap Accounts and backup Accounts 2 Tap Add account Outlook Set up voicemail You can set up your voicemail service when you access it for the first time You can ...

Page 28: ...r a metallic object on the touch screen may damage the tempered glass surface and void the warranty Tap Lightly touch items to select or launch them l Tap an item to select it l Double tap an image to zoom in or out Getting started 15 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 29: ... the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options Getting started 16 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 30: ...hen move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location Getting started 17 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 31: ...o zoom in and out l Bring your thumb and forefinger together on the screen to zoom out l Move your thumb and forefinger apart on the screen to zoom in Getting started 18 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 32: ...te them l Touch and hold a field to display a pop up menu of options l Touch and hold a Home screen to customize the Home screen Getting started 19 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 33: ... The Navigation bar at the bottom of the screen displays the navigation keys Recent apps Home Back Getting started 20 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 34: ...at the bottom of the screen where gestures must be done for each navigation button Tap Block gestures with S Pen to prevent the S Pen from being used for full screen gestures TIP You can also quickly switch between navigation gestures and navigation buttons using the Quick settings menu Button order Personalize your device by changing where the Recent apps and Back buttons display on the Navigatio...

Page 35: ... icon does not delete the app it just removes the icon from a Home screen Use folders Organize App shortcuts in folders on an Apps screen or Home screen For more information see Create and use folders on page 58 Wallpapers You can change the look of the Home and Lock screens by choosing a favorite picture or preloaded wallpaper 1 From a Home screen touch and hold the screen 2 Tap Wallpapers 3 Tap ...

Page 36: ...d icons 4 Tap an icon set to preview and download it to My icons 5 Tap an icon and then tap Apply to apply the selected icon set Widgets Add widgets to your home screens for quick access to info or apps 1 From a Home screen touch and hold the screen 2 Tap Widgets and then touch and hold a widget drag it to a Home screen and release it Customize Widgets Once you have added a widget you can customiz...

Page 37: ...badges on apps with active notifications You can also choose the badge style Lock Home screen layout Prevent items on the Home screen from being removed or repositioned Add apps to Home screen Automatically add newly downloaded apps to the Home screen Swipe down for notification panel Enable this feature to open the Notification panel by swiping down anywhere on the Home screen Rotate to landscape...

Page 38: ...and a simpler layout Apps list 1 From Settings tap Display Easy mode 2 Tap Easy mode to enable this feature 3 Tap Apply to confirm To disable Easy mode 1 From Settings tap Display Easy mode Standard mode 2 Tap Apply to exit Easy mode Getting started 25 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 39: ...icons Missed calls Call in progress Call on hold New message Voicemail New email Download Upload Wi Fi available App update Configure display options for the Status bar From Quick settings tap More options Status bar for the following options Show notification icons Choose how to display notification icons on the Status bar Show battery percentage Display the battery charge percentage next to the ...

Page 40: ...otifications settings and more simply open the Notification panel Device settings View all Quick settings Notification cards Getting started 27 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 41: ...ap Back to close the Notification panel Quick settings The Notification panel also provides quick access to device functions using Quick settings 1 Drag the Status bar down to display the Notification panel 2 Drag View all downward Tap a quick setting icon to turn it on or off Touch and hold a quick setting icon to open the setting Tap Search to search the device Tap Power for Power off Restart an...

Page 42: ... so that it can be used for remote functions Push the S Pen inward to release it and then slide it out NOTE To maintain the water resistant and dust resistant features of your device make sure the S Pen slot and opening are both kept free of dust and water and the pen is securely inserted prior to any exposure to liquids Getting started 29 Devices and software are constantly evolving the illustrat...

Page 43: ...ouble Press Media Play Pause Play next Samsung Notes Switch pen Eraser mode Internet Back Forward Air actions You can also use gestures as remote shortcuts with your S Pen Hover the S Pen above the screen and press the S Pen button while swiping up down left right or rotating Up Down Left Right Rotate Camera Switch camera Next Previous mode Zoom in out Gallery View details Next Previous item Media...

Page 44: ... Tap an option Create note Launch a new note in the Samsung Notes app View all notes Launch the Samsung Notes app and view a listing of the notes you have created Smart select Draw around an area of the screen to collect it in the Gallery app Getting started 31 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 45: ...note Launch a new note directly in the Samsung Notes app For more information see Samsung Notes on page 64 Tap Air command Create note View all notes Launch the Samsung Notes app and view a listing of the notes you have created Tap Air command View all notes Smart select The Smart select feature allows you to copy content from any screen You can then add it to your Gallery app or share it with you...

Page 46: ...reenshot Tap the Pen icon a second time to change the pen tip and size Color Change the pen color Stroke size Change the pen stroke Undo Reverse the last action Redo Repeat the last action that was undone Share Choose a sharing method to share your content Scroll capture Capture any scrollable areas of the screen that may be hidden 3 Tap Save The content is saved to the Gallery app TIP Hold the S ...

Page 47: ...1 Tap Air command Translate 2 Tap the source and target languages to change them to the desired languages 3 Hover the S Pen over a word Tap Sound to hear the word pronounced in the source language 4 Tap Close to close Translate PENUP Use the S Pen to draw color edit and share live drawings Tap Air command PENUP Add shortcuts You can customize the Air command menu by adding shortcuts to apps and fu...

Page 48: ...lay 1 From your screen off memo tap Pin 2 Tap Pin to Always On Display Configure S Pen settings To configure S Pen settings From Settings tap Advanced features S Pen to configure the following settings l Air actions Configure how the remote control functions while using apps l Unlock with S Pen remote Use the S Pen button to unlock the device A secure screen lock must be set to use this feature l ...

Page 49: ...arning if you leave your S Pen and walk away while the screen is off l Use multiple S Pens Use an extra S Pen to write on the screen even when an S Pen is already inserted into your device Feedback l Sound Set your device to make sounds when the S Pen is attached and detached and when writing on the screen l Vibration Activate vibration feedback when the S Pen is attached and detached General l Le...

Page 50: ...e Preview a video and navigate to a specific scene by hovering over the timeline View the name or description of an icon or a button NOTE The preview function is only available when the S Pen s on screen pointer is a solid color Replace the S Pen tip If the S Pen tip becomes worn you can replace it with a new one using the included kit Getting started 37 Devices and software are constantly evolvin...

Page 51: ...by Routines You can use Bixby to show you information or change device settings based on where you are and what you are doing From Settings tap Advanced features Bixby Routines Bixby Vision Bixby is integrated with your Camera Gallery and Internet apps to give you a deeper understanding of what you see It provides contextual icons for translation QR code detection landmark recognition or shopping ...

Page 52: ...down before going to bed From Settings tap Digital wellbeing for the following features Screen time Tap the time value in the dashboard circle for details on how long each app has been opened and used today Unlocks Tap to see how many times each app has been opened today Notifications Tap to see how many notifications have been received from each app today Dashboard View all dashboard information ...

Page 53: ...mation Show music details when the FaceWidgets music controller is in use Auto brightness Automatically adjust the brightness of Always On Display About Always On Display View the current software version and license information NOTE Some display settings can appear on both the Lock screen and Always On Display AOD themes Apply custom themes for Always On Display 1 From a Home screen touch and hol...

Page 54: ...er your face TIP To use your face to unlock your device you must set a pattern PIN or password Face recognition management Customize how face recognition works From Settings tap Biometrics and security Face recognition Remove face data Delete existing faces Face unlock Enable or disable face recognition security Stay on Lock screen When you unlock your device with face recognition stay on the Lock...

Page 55: ...of this list You can touch and hold a fingerprint to remove or rename it Add fingerprint Simply follow the prompts to register another fingerprint Check added fingerprints Scan your fingerprint to see if it has been registered Fingerprint verification settings Use fingerprint recognition to verify your identity in supported apps and actions From Settings tap Biometrics and security Fingerprints Fi...

Page 56: ...integrated across compatible mobile devices and computers Link to Windows Achieve mobile continuity between your Samsung device and Windows based PCs Get instant access to your device s photos messages and more on a PC by linking your devices Pictures Drag and drop pictures to Windows Open and edit pictures in the Your Photos app Share images with your contacts through Windows Messages SMS MMS MMS...

Page 57: ...re from the Quick settings menu Samsung DeX for PC Connect your device to a PC for an enhanced multitasking experience Use your device and PC apps side by side l Share the keyboard mouse and screen between the two devices l Make phone calls or send texts while using DeX Visit samsung com us explore dex for more information Set up DeX on your PC 1 Connect your mobile device to a PC with a standard ...

Page 58: ...e size of their windows Split screen control 1 From any screen tap Recent apps 2 Tap the app icon and then tap Open in split screen view 3 Tap an app in the other window to add it to the split screen view Drag the middle of the window border to adjust the window size Getting started 45 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 59: ...able edge panels Edge panels can be used to access apps tasks and contacts as well as view news sports and other information Edge panel handle Getting started 46 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 60: ...e the position and style of the Edge panel handle Galaxy Store Search for and download more Edge panels from Galaxy Store 3 Tap Back to save changes Edge panel position You can change the position of the Edge panel handle 1 From the Edge screen tap Edge panel settings 2 Tap More options Edge panel handle for the following options Move Drag to change the position of the Edge panel handle along the ...

Page 61: ...e panel is displayed 2 Tap an app or app pair to open it To configure Apps edge 1 From any screen drag the Edge panel handle to the center of the screen Swipe until the Apps edge panel is displayed 2 Tap Add app to add other apps to the Apps edge To add an app to the Apps edge find it on the left side of the screen and tap it to add it to an available space on the right column To create a shortcut...

Page 62: ... lighting feature 1 From Settings tap Display Edge screen Edge lighting 2 Tap Edge lighting style to customize Effect Choose an edge effect Color Choose a preset or custom color and enable app colors Transparency Drag the Transparency slider to adjust the transparency of the Edge lighting Width Drag the Width slider to adjust the width of the Edge lighting Duration Adjust how short or long the Edg...

Page 63: ...Edge screen Edge lighting 2 Tap Manage notifications to choose the apps that can activate Edge lighting when a notification is received About Edge screen You can view the current software version and license information for the Edge screen feature From Settings tap Display Edge screen About Edge screen 50 Getting started ...

Page 64: ...ap a field to display the Samsung keyboard Tap Show predictive text to view suggested words while you type Tap Show toolbar functions to view all keyboard options Getting started 51 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 65: ... the Samsung keyboard From the Samsung keyboard tap Settings for the following options Languages and types Set the keyboard type and choose which languages are available on the keyboard To switch between languages slide the Space bar sideways Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type by swiping between letters Style and layout Customize th...

Page 66: ... text by speaking Return to keyboard Open settings 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text Getting started 53 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 67: ...nd conserve your device s power during an emergency situation To save battery power Emergency mode Restricts application usage to only essential applications and those you select Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Open the Notification panel and tap Power 2 Tap Emergency mode When accessing for the first time ...

Page 68: ... off Emergency mode Disable Emergency mode and return to standard mode Remove apps Choose apps to remove from the screen Manage emergency contacts Manage your medical profile and ICE In Case of Emergency group contacts Settings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergency mode is turned off the device return...

Page 69: ...Apps Using apps Samsung apps Google apps Carrier apps Microsoft apps Additional apps 56 ...

Page 70: ...r apps If you are not sure where to find an app or a setting you can use the Search feature 1 From Apps tap Finder search and enter a word or words As you type matching apps and settings appear as results on the screen 2 Tap a result to go to that app TIP You can customize the search settings by tapping More options Finder settings Sort apps App shortcuts can be listed alphabetically or in your ow...

Page 71: ...Home screen You can copy a folder to a Home screen From Apps touch and hold a folder and tap Add to Home Delete a folder When you delete a folder the app shortcuts return to the Apps list 1 From Apps touch and hold a folder to delete 2 Tap Delete folder and confirm when prompted Game Booster Get optimized performance while playing games based on usage Block calls or other notifications and enable ...

Page 72: ...ess permissions to features on your device Reset app preferences Reset options that have been changed Existing app data is not deleted 4 Tap an app to view and update information about the app The following options may be displayed Uninstall Disable Uninstall or disable the app Some preloaded apps can only be disabled not uninstalled Force stop Stop an app that is not working correctly Mobile data...

Page 73: ...ized content based on your interactions Bixby learns from your usage patterns and suggests content you may like For more information see Bixby on page 38 From Apps tap Samsung folder Bixby Galaxy Store Find and download premium apps that are exclusive to Galaxy devices A Samsung account is required to download from Galaxy Store From Apps tap Galaxy Store Galaxy Wearable Connect your device to your...

Page 74: ...tive and contribute towards donations that support these causes with ads from this app From Apps tap Samsung Global Goals PENUP Share photos comment on other creations or just browse through the pages for something to add to your personal collection This community brings together anyone that uses the S Pen to draw sketch scribble or paint From Apps tap Samsung folder PENUP Quick measure Measure it...

Page 75: ...software may be affected by factors such as environmental conditions specific activity performed while using wearing the device settings of the device user configuration user provided information and other end user interactions Before you start exercising Although the Samsung Health application is a great companion to your exercise routine it is always best to make sure you consult with your physi...

Page 76: ...n or at rest or when lying down or going to bed Ankle swelling especially at night A heart murmur or a rapid or pronounced heartbeat Muscle pain when walking upstairs or up a hill that goes away when you rest It is recommended that before engaging in an exercise routine you consult with your doctor or medical practitioner If you are unsure of your health status have several health problems or are ...

Page 77: ... your notes easily using social networking services Visit samsung com us support owners app samsung notes to learn more From Apps tap Samsung Notes Create Set text options Add an attachment Access tools Assign a category Apps 64 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 78: ...s are organized View Switch between Grid List or Simple list TIP You can share your Samsung Notes as a Microsoft Word PDF image or text file Notes menu You can view your notes by category From Samsung Notes tap Menu for the following options All notes View all notes Frequently used Quick access to commonly used notes Shared notebooks View notebooks shared with your contacts through your Samsung ac...

Page 79: ...e Some card issuers may limit the number of devices Use Samsung Pay Use Samsung Pay by opening the app and holding your device over the store s card reader 1 From Samsung Pay select a card to pay with and authorize payments by scanning your finger or by entering your Samsung Pay PIN 2 Hold your phone over the store s card reader When your payment is complete a receipt is sent to your registered em...

Page 80: ... recent Samsung Galaxy devices Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time so your device only allows payments with your consent SmartThings SmartThings allows you to control automate and monitor your home environment through a mobile device to fit your specific needs You can use the app to connect multiple devices at once or one device a...

Page 81: ...witch Use Smart Switch to transfer contacts photos and other content from your old device For more information see Transfer data from an old device on page 11 From Apps tap Samsung folder Smart Switch 68 Apps ...

Page 82: ...unit converter From Apps tap Calculator History View past calculations Unit converter Convert between measurements Scientific mode If the icon is not visible turn your device to landscape Apps 69 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 83: ...nts to consolidate all your calendars in one place From Apps tap Calendar Double tap to edit event Change to other calendar views Create new event Go to today s date Apps 70 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 84: ...llow the prompts TIP Accounts may also support email contacts and other features Create an event Use your Calendar to create events 1 From Calendar tap Add event to add an event 2 Enter details for the event and then tap Save Delete an event Delete events from your Calendar 1 From Calendar tap an event and tap again to edit it 2 Tap Delete and confirm when prompted 71 Apps ...

Page 85: ...a app From Apps tap Camera TIP If Quick launch is enabled quickly press the Side key twice Shooting modes Settings Gallery Switch cameras Capture Scene optimizer Zoom Apps 72 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 86: ... screen right or left To change camera settings tap Settings 2 Tap Capture Camera Features Your device features several camera modes and settings that are designed to take your photography to the next level See below for some useful tips about your camera Super Slow mo Record videos at a high frame rate for viewing in slow motion 1 From Camera swipe left to Super slow mo 2 Tap Super Slow mo to rec...

Page 87: ... smooth professional appear ance even in heavy motion situations This feature cannot be used with Zoom in mic Live focus video Slow motion or the front camera 1 From Camera swipe to change the shooting mode to Video 2 Tap Super steady 3 Tap Capture to begin recording Zoom in mic Increase the volume of the sound being recorded and minimize background noise as you zoom in on an audio source This fea...

Page 88: ... or left To view the entire list of shooting modes and each mode s description touch and hold a shooting mode Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes From Camera touch and hold a shooting mode Food Take pictures that emphasize the vivid colors of food Night Use this to take photos in low light conditions without u...

Page 89: ...he following options Intelligent features Scene optimizer Automatically adjust the color settings of your pictures to match the subject matter Shot suggestions Get tips to help you choose the best shooting mode Scan QR codes Automatically detect QR codes when using the camera Pictures Motion photos Create a short video by taking pictures Hold shutter button to Choose whether to take a picture take...

Page 90: ... default camera mode You can also reorder or hide your shooting modes Shooting methods Press Volume key to Use the Volume key to take pictures record video zoom or control system volume Voice control Take pictures speaking key words Floating shutter button Add an extra shutter button that you can move anywhere on the screen Show palm Hold your hand out with your palm facing the camera to have your...

Page 91: ...or keeping track of time and setting alarms From Apps tap Clock and tap a tab to use a feature Turn alarm on or off Create new alarm Apps 78 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 92: ... this alarm Alarm name Enter a name for the alarm Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing 3 Tap Save to save the alarm Delete an alarm You can delete an alarm that you created 1 From Clock touch and hol...

Page 93: ...our list of cities Search Find a particular city Globe Drag to spin and see times around the world 1 From Clock tap World clock 2 Tap Add city Search for city and enter the name of the city 3 Tap the city name in the list and then tap Add To remove a city touch and hold it and tap Delete Apps 80 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 94: ...cities listed are automatically updated To return the clock to the current time tap Reset Weather settings Show weather information on your World clock 1 From Clock tap World clock 2 Tap More options Weather settings 3 Tap to enable 4 Tap Unit to change from Fahrenheit to Celsius Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From Clock tap Stopwatch 2 Tap Start to ...

Page 95: ...er 3 Tap Start to begin the Timer To temporarily stop the Timer tap Pause To continue tap Resume To stop and reset the Timer tap Cancel Timer options You can customize the Timer options From Clock tap Timer and choose an option Add preset timer Save a preset timer with a custom name More options Set timer sound Choose the timer sound or create your own 82 Apps ...

Page 96: ...unts added to your device Accounts may also support email calendars and other features From Apps tap Contacts Create contact Add profile picture Add delete and expand fields Apps 83 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 97: ...vorites When you mark contacts as favorites they are easily accessible from other apps 1 From Contacts tap a contact 2 Tap Add to Favorites to mark the contact as a favorite To remove the contact from Favorites tap Favorite Share a contact Share a contact with others by using various sharing methods and services 1 From Contacts tap a contact 2 Tap Share 3 Tap either vCard file VCF or Text 4 Choose...

Page 98: ... a name for the new group Group ringtone Customize the sounds for the group Add member Select contacts to add to the new group and then tap Done 3 Tap Save Add or remove group contacts Add more contacts to a group or remove contacts From Contacts tap Menu Groups and then tap a group To remove a contact touch and hold a contact to select it and then tap Delete To add a contact tap More options Edit...

Page 99: ...nt and follow the prompts Delete a group Delete a group you have created 1 From Contacts tap Menu Groups and then tap a group 2 Tap More options Delete group To only delete the group tap Group only To delete the group and the contacts in the group tap Group and members Manage contacts You can import or export contacts as well as link multiple contacts into one contact entry Import contacts Import ...

Page 100: ...cts tap the contact to select it 2 Tap More options Link to another contact 3 Tap contacts to choose them 4 Tap Link To unlink contacts 1 From Contacts tap the contact to select it 2 Tap More options Add remove linked contacts 3 Tap Unlink beside contacts to unlink them from the main contact Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a contact to se...

Page 101: ...iew edit and manage pictures and videos From Apps tap Gallery Customize collections of pictures and videos Share pictures and videos View pictures and videos Sort images into custom albums Apps 88 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 102: ... Set the picture as the background image for the Always On Display Send as live message Use Live message to draw an animation on a picture and share it Move to Secure Folder Move the picture to a Secure Folder Print Send the picture to a connected printer Edit pictures Enhance your pictures using the Gallery s editing tools 1 From Gallery tap Pictures 2 Tap a picture to view it and then tap Edit f...

Page 103: ... access the following features tap More options Details View and edit information about the video Set as wallpaper Set the video as wallpaper on the Lock screen Send as live message Use Live message to draw an animation and share it Move to Secure Folder Add this video to your Secure Folder 3 Tap Play video to play the video Video enhancer Enhance the image quality of your videos to enjoy brighter...

Page 104: ...dd background music to the video 4 Tap Save and then confirm when prompted Share pictures and videos Share pictures and videos from the Gallery app 1 From Gallery tap Pictures 2 Tap More options Share and then tap pictures and videos to select them 3 Tap Share and then choose an app or connection to use for sharing your selection Follow the prompts Delete pictures and videos Delete pictures and vi...

Page 105: ...ption to your movie Audio Adjust the volume of your video add sounds effects or add music Add Incorporate additional clips from the gallery Share Send your movie to friends and family 4 Tap Save Take a screenshot Capture an image of your screen Your device will automatically create a Screenshots album in the Gallery app From any screen press and hold the Side and Volume down keys Palm swipe to cap...

Page 106: ...k Settings tap Screen recorder to begin recording Tap Draw to draw on the screen Tap Selfie video to include a recording from your front camera 2 Tap Stop to finish recording These are automatically saved to the Screen recording album in the Gallery Screen recorder settings Control the sound and quality settings for the screen recorder From Settings tap Advanced features Screenshots and screen rec...

Page 107: ... Secret Mode Biometric Web Login and Contents Blocker From Apps tap Internet Access Bookmarks Reload webpage Add to Bookmarks Navigate Access Tabs TIP Visit samsung com us support owners app samsung internet for more information Apps 94 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 108: ...ternet tap Bookmarks 2 Tap a bookmark entry Save a web page Saving a web page stores its content on your device so that you can access it offline From Internet tap Add page to Saved pages NOTE To view saved web pages tap Saved pages View history To view a list of recently visited web pages From Internet tap History TIP To clear your browsing history tap More options Clear history Share pages Web p...

Page 109: ...the normal tab windows Any downloaded files remain on your device after you close the secret tab 1 From Internet tap Tabs Turn on Secret mode 2 Tap Set password to protect your Secret mode data with a password To turn off Secret mode From Internet tap Tabs Turn off Secret mode Internet settings Modify settings associated with using the Internet app From Internet tap Settings 96 Apps ...

Page 110: ... Messages Compose Add attachments Send message Open More options Message search To quickly locate a message use the search feature 1 From Messages tap Search 2 Enter keywords in the Search field and then tap Search on the keyboard Apps 97 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 111: ...ations for emergency alerts Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation 1 From Settings tap Advanced features Send SOS messages and then tap to enable this feature 2 Tap Send messages to and add recipients by creating new contacts or selecting from Contacts To include a picture from your front and rear camera tap Attach pictures...

Page 112: ...ored on your device including images videos music and sound clips From Apps tap Samsung folder My Files Search Storage locations Apps 99 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 113: ... services you sign in to Storage analysis See what s taking up space in your storage My Files options Use My Files options to search edit clear file history and more From My Files the following options are available Search Search for a file or folder More options Verizon Cloud Connect to the Verizon Cloud service Clear recent files Remove the list of recently accessed files This option is only ava...

Page 114: ...s Explore the advanced calling features See your carrier for more information From a Home screen tap Phone Access voicemail Make a video call Make a call Apps 101 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 115: ...ure Make a call from Recents All incoming outgoing and missed calls are recorded in the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app From Contacts swipe your finger across a contact to the right to call the contact Answer a call When a call is received the phone rings and the cal...

Page 116: ...response On the incoming call screen drag Send message upward and select a message TIP On the incoming call pop up screen tap Send message and select a message End a call Tap End when you are ready to end your call Actions while on a call You can adjust call volume switch to a headset or speaker and even multitask while on a call Press the Volume keys to increase or decrease the volume Switch to h...

Page 117: ...es to get contact information and directions 1 From Phone tap Places 2 Tap a category to search nearby 3 Tap a location to view contact information and directions NOTE Location services must be enabled to use this feature Manage calls Your calls are recorded in a call log You can set up speed dials block numbers and use voicemail Call log The numbers of the calls you have dialed received or missed...

Page 118: ...uture calls from this number are sent directly to your voicemail and messages are not received 1 From Phone tap Recents 2 Tap the caller you want to add to the Block list 3 Tap Details Block and confirm when prompted TIP You can also modify your Block list in Settings From Phone tap More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing their...

Page 119: ...ber is more than one digit long enter the first digits and then hold the last digit Remove a Speed dial number You can remove an assigned Speed dial number 1 From Phone tap More options Speed dial numbers 2 Tap Remove by the contact you want to remove from Speed dial Voicemail Use your phone s voicemail feature For information on setting up voicemail see Set up voicemail on page 14 1 From Phone to...

Page 120: ...m a locked screen only the emergency calling feature is accessible to the caller The rest of the phone remains secured Phone settings These settings allow you to modify settings associated with the Phone app From Phone tap More options Settings Optional calling services If available with your service plan the following calling services are supported Place a multi party call If your service plan su...

Page 121: ...nnected to a Wi Fi network If your mobile network supports this feature contact your carrier for details 1 From Phone tap More options Settings Wi Fi calling 2 Tap to enable this feature 3 Follow the prompts to set up and configure Wi Fi calling Advanced calling Enjoy high definition voice and video calling from Verizon 1 From Settings tap Connections Advanced calling and then tap to turn on this ...

Page 122: ...icon appears on all incoming RTT calls 1 From Phone tap More options Settings 2 Tap Real time text for the following options Always visible Show the RTT call button on the keypad and during calls Use external TTY keyboard Hide the RTT keyboard when an external TTY keyboard is connected TTY mode Choose the preferred TTY mode for the keyboard in use NOTE To use RTT you must be connected to a 4G LTE ...

Page 123: ...es saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to learn more Google Find online content with tools that learn what interests you Turn on your personalized feed to receive customized cont...

Page 124: ...ocation on page 158 Visit support google com maps to learn more Photos Store and back up your photos and videos automatically to your Google Account with Google Photos Visit support google com photos to learn more Play Movies TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google com store movies to learn more Play Music Play music a...

Page 125: ... and TV shows music books magazines and games in the Google Play store Visit support google com play to learn more YouTube Watch and upload YouTube videos right from your device Visit support google com youtube to learn more 112 Apps ...

Page 126: ... content between other devices hum Turn your car into a Wi Fi Hotspot for streaming and gaming on the go Get roadside assistance at the push of a button and more My Verizon View details and manage your Verizon Wireless account No airtime or minute charges apply when accessing My Verizon Security Privacy Protect your device from digital threats including viruses and malware risky web sites and from...

Page 127: ...an sync your text conversations across all compatible devices using the Verizon Messages app Add attachment Apps 114 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 128: ...pe a message and enter your message 5 Tap Send Reply to messages Messages you exchange with another person are displayed as conversations in the Messages app so you can see all the messages in one place 1 From Apps tap Verizon folder Message 2 Tap a conversation to display it 3 Tap the Type a message field and then type your reply message 4 When the message is complete tap Send Delete messages 1 F...

Page 129: ... lock and then tap Lock message on the pop up menu A lock icon displays on the message Delete conversations You can delete all messages that you ve exchanged with another person 1 From Apps tap Verizon folder Message 2 Touch and hold a conversation you want to delete and tap Delete conversation Follow the prompts to confirm the deletion NOTE Locked messages will not be deleted unless you select Al...

Page 130: ...sks and more in Outlook See Add an Outlook account on page 14 Visit support office com en us outlook to learn more From Apps tap Microsoft folder Outlook Add attachment Send message Apps 117 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 131: ...bile Create view edit and share documents on the go OneDrive Store and share photos videos documents and more in your free online OneDrive account accessible from your personal computer tablet or phone 118 Apps ...

Page 132: ...create your own playlist of your favorite songs Finance Receive financial news and data including stock quotes and financial reports Play Answer trivia while you watch fresh original shows Score points you can redeem at Amazon Nike Whole Foods and more Sports Receive sports news scores and fantasy games Yahoo Mail Set up and access your Yahoo email account This is not preloaded on the Galaxy Note ...

Page 133: ...Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 120 ...

Page 134: ...ces Wi Fi You can connect your device to a Wi Fi network to access the Internet without using your mobile data 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi and scan for available networks 2 Tap a network and enter a password if required Manually connect to a Wi Fi network If the Wi Fi network you want is not listed after a scan you can still connect to it by entering the inf...

Page 135: ...data When enabled your device will switch to mobile data whenever the Wi Fi connection is unstable When the Wi Fi signal is strong it switches back to Wi Fi Turn on Wi Fi automatically Turn on Wi Fi in frequently used locations Detect suspicious networks Get notified when suspicious activity is detected on the current Wi Fi network Wi Fi power saving mode Enable Wi Fi traffic analysis to reduce ba...

Page 136: ...s feature Disconnect from Wi Fi Direct Disconnect your device from a Wi Fi Direct device From Settings tap Connections Wi Fi Wi Fi Direct Tap a device to disconnect it Bluetooth You can pair your device to other Bluetooth enabled devices like Bluetooth headphones or a Bluetooth enabled vehicle infotainment system Once a pairing is created the devices remember each other and can exchange informatio...

Page 137: ... need to pair with the device again in order to connect to it Advanced options Additional Bluetooth features are available in the Advanced menu 1 From Settings tap Connections Bluetooth 2 Tap Advanced for the following options Phone name Change the name of your device for Bluetooth connections Received files View a list of files received using Bluetooth Dual audio Play audio from your device to tw...

Page 138: ...eam and certain payment apps From Settings tap Connections NFC and payment and then tap to turn on this feature TIP The device that you are transferring to needs to support NFC and it needs to be within four centimeters of your device Android Beam Use Android Beam to share photos contacts or other data between NFC enabled devices 1 From Settings tap Connections NFC and payment and then tap to turn...

Page 139: ... is open instead of the default app tap Tap and pay with open apps To set another payment app as the default tap Others and then tap the app you prefer TIP NFC technology is used with Samsung Pay Turn on this feature to see how easy and secure it is to use your device to make payments Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features 1 From S...

Page 140: ...ovider Network operators Choose available and preferred networks Network extenders Scan for cells that can extend your network connection TIP Use these features to help manage connection settings that may affect your monthly bill Data usage Check your current mobile and Wi Fi data usage You can also customize warnings and limits From Settings tap Connections Data usage Turn on Data saver Use Data ...

Page 141: ...the amount you chose Mobile data usage View data usage over mobile connections over a period of time You can view total usage as well as usage by app Billing cycle and data warning Change the monthly date to align with your carrier s billing date TIP Use these features to keep an eye on your estimated data usage Monitor Wi Fi data You can restrict Wi Fi data access by customizing usage limits and ...

Page 142: ...a password Change the Mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap the password enter a new password and then tap Save Allowed devices list Create a custom list of devices that are allowed to connect to your Mobile hotspot 1 From Settings tap Connections Mobile ...

Page 143: ...ving mode Reduce battery usage by analyzing hotspot traffic Show advanced options Configure additional Mobile hotspot settings Timeout settings You can set the Mobile hotspot to automatically turn off when there are no connected devices 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Timeout settings and then select an interval TIP This feature can he...

Page 144: ...USB cable and then tap USB tethering Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning This feature sends you a notification when there are available devices to connect to 1 From Settings tap Connections More connection settings Nearby device scanning 2 Tap to turn on the feature Connect to a printer Connect your device to a printer on...

Page 145: ... and 4G LTE networks at the same time when downloading files over 30 MB in size From Settings tap Connections More connection settings Download booster and tap to enable NOTE Download booster uses mobile data services Virtual Private Networks A Virtual Private Network VPN allows you to connect to a private secured network from your device You will need the connection information from your VPN admi...

Page 146: ...ct l To disconnect tap the VPN and then tap Disconnect Private DNS You can configure your device to connect to a private DNS host 1 From Settings tap Connections More connection settings Private DNS 2 Tap one of the available options to configure a private DNS connection 3 Tap Save Ethernet If wireless network connection is not available you can use an Ethernet cable to connect your device to a lo...

Page 147: ...olume levels you have chosen in Sound settings for notifications and alerts Vibrate Use vibration only for notifications and alerts Mute Set your device to make no sounds Temporary mute Set a time limit for muting the device TIP Use the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels Easy mute Quickly mute sounds by covering the sc...

Page 148: ...ag the sliders TIP You can also use the Volume key to adjust the volume Slide the volume controls to customize all volume options Use Volume keys for media Set the default of the Volume key to control the media volume 1 From Settings tap Sounds and vibration 2 Tap Use Volume keys for media to enable this feature Media volume limiter Limit the maximum output of the device s volume while using headp...

Page 149: ...our device s sounds and vibrations for actions like tapping the screen and charging the device From Settings tap Sounds and vibration System sounds and vibration for the following options Touch sound Play tones when you touch or tap the screen to make selections Screen lock sound Play a sound when you unlock the screen Emergency tone Set the emergency tone to alert vibrate or silent Charging sound...

Page 150: ... Sound quality and effects 2 Tap Equalizer to choose a music genre Headset audio options Enhance the sound resolution of music and videos for a clearer listening experience These features are only available with a headset connected From Settings tap Sounds and vibration Advanced sound settings Sound quality and effects and tap an option to turn it on UHQ upscaler Sharpens audio resolution for cris...

Page 151: ...u Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you Manage notifications You can configure notifications from apps and services From Settings tap Notifications App icon badges Identify which apps have active notifications with badges that appear on their icons Tap to choose whether or not badges indicate the number ...

Page 152: ...ap Advanced features Motions and gestures Smart alert and tap to enable Smart pop up view Receive notifications as icons that can be tapped and expanded in pop up view From Settings tap Advanced features Smart pop up view and tap to enable Display You can configure the screen brightness timeout delay font size and many other display settings Screen brightness Adjust the screen brightness according...

Page 153: ... be enabled You can choose Sunset to sunrise or Custom schedule Night mode Night mode allows you to switch to a darker theme to keep your eyes more comfortable at night From Settings tap Display Night mode for the following options Turn on now Put your device in Night mode Turn on as scheduled Configure Night mode for either Sunset to sunrise or Custom schedule Screen mode Your device has several ...

Page 154: ...creen 1 From Settings tap Display Screen zoom 2 Drag the Screen zoom slider to adjust the zoom level Screen resolution You can lower the screen resolution to save battery power or increase it to sharpen the image quality This feature is not available on the Galaxy Note 10 1 From Settings tap Display Screen resolution 2 Tap your preferred resolution and then tap Apply NOTE Some apps may not support...

Page 155: ... to enable Screen saver You can display colors or photos when the screen turns off or while charging 1 From Settings tap Display Screen saver 2 Tap to enable the feature and configure the following options Colors Tap the selector to display a changing screen of colors Photo table Display pictures in a photo table Photo frame Display pictures in a photo frame Photos Display pictures from your Googl...

Page 156: ...nt camera to detect your face so that the screen stays on while you are looking at it From Settings tap Advanced features Motions and gestures Smart stay and tap to enable the feature One handed mode You can change the screen layout to accommodate operating your device with one hand 1 From Settings tap Advanced features Motions and gestures One handed mode 2 Tap to enable the following Gesture Swi...

Page 157: ...ting unnecessary files and closing apps running in the background Scanning for malware To use the quick optimization feature From Settings tap Device care Optimize now Battery View how battery power is used for your various device activities From Settings tap Device care Battery for options Battery usage View power usage by app and service Power mode Select a power mode to extend battery life Usag...

Page 158: ...a memory card When you install an optional memory card it is automatically mounted connected to the device and prepared for use However should you unmount the card without removing it from the device you need to mount it before it can be accessed 1 From Settings tap Device care Storage 2 Tap More options Storage settings 3 Under Portable storage tap your SD card and then tap Mount Remove a memory ...

Page 159: ...mory are shown 2 To free up as much memory as possible tap Clean now and follow the prompts The selected apps and services in the list will be closed Language and input Configure your device s language and input settings Change the device language You can add languages to your list and organize them according to preference If an app does not support your default language then it will move to the n...

Page 160: ... typing to customize settings Manage on screen keyboards Enable or disable on screen keyboards 1 From Settings tap General management Language and input 2 Tap On screen keyboard Manage keyboards 3 Tap each keyboard to enable or disable Physical keyboards Customize options when you have a physical keyboard connected to your device sold separately 1 From Settings tap General management Language and ...

Page 161: ...atures such as Voice Assistant From Settings tap General management Language and input Text to speech for options Preferred engine Choose either the Samsung or Google Text to speech engine Tap Settings for options Language Set the default speech language Speech rate Set the speed at which the text is spoken Pitch Set the pitch of the speech Play Tap to play a short demonstration of speech synthesi...

Page 162: ...ic date and time is disabled the following options are available Select time zone Choose a new time zone Set date Enter the current date Set time Enter the current time Use 24 hour format Set the format for displaying time Troubleshooting You can also check for software updates and if necessary reset services on your device System updates Check for and install available software updates for your d...

Page 163: ...set network settings 2 Tap Reset settings and confirm when prompted Reset accessibility settings You can reset device accessibility settings Accessibility settings in downloaded apps and your personal data are not affected 1 From Settings tap General management Reset Reset accessibility settings 2 Tap Reset settings and confirm when prompted Auto restart Optimize your device by restarting it autom...

Page 164: ...out the correct credentials NOTE If you reset your Google Account password it can take 24 hours for the password reset to sync with all devices registered to the account Before resetting your device 1 Verify that the information you want to keep has transferred to your storage area 2 Log in to your Google Account and confirm your user name and password To reset your device 1 From Settings tap Gene...

Page 165: ... from the device 1 From Settings tap Accounts and backup Accounts Google Account 2 Tap Remove account Lock screen and security You can secure your device and protect your data by setting a screen lock Screen lock types You can choose from the following screen lock types that offer high medium or no security Swipe Pattern PIN Password and None NOTE Biometric locks are also available to protect acce...

Page 166: ... On Display Enable the Always On Display screen For more information see Always On Display on page 40 Clock and information You can configure features that appear on the Lock screen like the clock and other useful information From Settings tap Lock screen for the following options Clock style Set the type and color of the clock on the Lock screen and Always On Display screen Roaming clock Change t...

Page 167: ...eleted remotely A Google Account is required and Google location service must be turned on 1 From Settings tap Biometrics and security Find My Device If you are not logged in to a Google Account tap Find My Device won t work and follow the prompts to sign in 2 The following options are available Find My Device Download the app from Google Play Web Access Find My Device on the Internet Google Searc...

Page 168: ...ty apps could make your device and personal data more vulnerable to security risks Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device You must sign in to your Samsung account to set up and use Secure folder From Settings tap Biometrics and security Secure Folder and follow the prompts to secure content on your de...

Page 169: ...lock You can set up a PIN to lock your SIM card which prevents unauthorized use of your SIM card if someone attempts to use it another device From Settings tap Biometrics and security Other security settings Set up SIM card lock and follow the prompts Tap Lock SIM card to turn on the feature Tap Change SIM card PIN to create a new PIN View passwords You can have characters displayed briefly in pas...

Page 170: ...urity Other security settings for the following options Storage type Select a storage location for credential contents View security certificates Display certificates in your device s ROM and other certificates you have installed User certificates View user certificates that identify your device Install from phone storage Install a new certificate from storage Clear credentials Erase credential co...

Page 171: ...Wi Fi to determine the location of your device 1 From Settings tap Biometrics and security Location 2 Tap to turn on Location services 3 Tap Improve accuracy to use other connections for determining your location Wi Fi scanning Allow apps and services to scan for Wi Fi networks automatically even when Wi Fi is turned off Bluetooth scanning Allow apps to scan for and connect to nearby devices autom...

Page 172: ...mera microphone or location when they are running in the background not just when you are using the app You can set your device to notify you when this happens 1 From Settings tap Biometrics and security App permissions 2 Tap a category and tap next to the apps you want to be notified about l Tap an app to select which permissions you want to be notified about Send diagnostic data Send diagnostic ...

Page 173: ...the account l Tap Auto sync data to enable automatic updates to your accounts Account settings Each account has its own custom settings You can configure common settings for all accounts of the same type Account settings and available features vary between account types 1 From Settings tap Accounts and backup Accounts 2 Tap an account to configure that account s sync settings 3 Tap other available...

Page 174: ...t to be used as your backup account Automatic restore Enable automatic restoration of settings from Google servers External storage transfer You can back up your data to an SD card or a USB storage device or restore backup data using Smart Switch For more information see Transfer data from an old device on page 11 From Settings tap Accounts and backup Backup and restore External storage transfer G...

Page 175: ...ice assistant Settings Configure Voice assistant to better assist you Visibility enhancements You can configure Accessibility features to assist with visual aspects of your device Colors and clarity You can adjust the colors and contrast of text and other screen elements for easier viewing From Settings tap Accessibility Visibility enhancements and tap an option High contrast theme Adjust colors a...

Page 176: ...zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device From Settings tap Accessibility Visibility enhancements and tap an option Magnifier window Magnify content shown on the screen Magnification Use exaggerated gestures such as triple tapping double pinching and dragging two fingers across the screen Large mouse touchpad pointer ...

Page 177: ...cy Hearing aid support Improve the sound quality to work better with hearing aids Left and right sound balance Use the slider to adjust the left and right balance when listening to audio in stereo Mono audio Switch audio from stereo to mono when using one earphone Text display You can watch closed captions when viewing multimedia From Settings tap Accessibility Hearing enhancements and tap an opti...

Page 178: ...click on an item after the pointer stops over it Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms From Settings tap Accessibility Interaction and dexterity and tap an option Answering and ending calls Read caller names aloud Hear callers names read aloud when using Bluetooth or headsets not included Press Volume up to answer Use the Volu...

Page 179: ...ss From Settings tap Accessibility Advanced settings and tap an option Side and Volume up keys Configure selected Accessibility settings to open by quickly pressing the Side and Volume up keys at the same time Volume up and down keys Configure selected services to turn on when you press and hold the Volume up and Volume down keys for three seconds Notifications From Settings tap Accessibility Adva...

Page 180: ... for the same app 1 From Settings tap Advanced features Dual Messenger 2 Tap next to supported apps to enable the feature for each app l To select which contacts have access to the secondary messenger app tap Use separate contacts list About phone View information about your device including current status legal information hardware and software versions and more 1 From Settings tap About phone an...

Page 181: ...ng com us support videos Smart Simulator samsungsimulator com Samsung Care samsung com us support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung com us support tips 168 ...

Page 182: ...ilable online Phone English samsung com us Legal Phone HSGuide Spanish samsung com us Legal Phone HSGuide SP This information can also be found on the device in the About device or About phone or About tablet section for example Settings About phone or About device or About tablet Legal information Samsung legal Or search Legal If your device required Federal Communications Commission FCC approval...

Page 183: ... fresh water dry it thoroughly with a clean soft cloth if exposed to liquid other than fresh water rinse with fresh water and dry as directed Any device which uses accessible compartments or ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system If the device has been immersed in water or the microphone or speaker is wet sound may not be hear...

Page 184: ... com 2019 Samsung Electronics America Inc Samsung Samsung Galaxy Multi Window S Pen Samsung Health Samsung Pay and Smart Switch are all trademarks of Samsung Electronics Co Ltd Other marks are the property of their respective owners Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories Some multimedia audio video files con...

Page 185: ... the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Please check with your service provider to verify qualifying services features Legal information 172 ...

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