Samsung DVG50M7450P/A3-00 Page 40 User Manual Download | Manualshive

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Troubleshooting

Troubleshooting

English

40

Problem

Action

Items still wrinkled
after WRINKLE
PREVENT
(WRINKLE-CARE,
WRINKLE RELEASE).

•  Small loads of 1 to 4 items work best.
•  Load fewer items. Load similar-type items.
•  Take out the items immediately after drying is complete.

Water drips from the
nozzle when STEAM
CARE starts.

• This is steam condensation. The dripping water will stop after

a short time.

Sprayed water is not
visible during STEAM
CARE.

• Sprayed water is difficult to see when the door is closed.

Extended time.

• Sensor Dry automatically senses the moisture in the load

and shuts the dryer off when the selected dryness level is
reached.
The drying time can change according to the type and
amount of laundry. See the cycle chart for reference.

If a problem persists, contact a local Samsung service center.

DV7450M-03170Z-02_EN.indd 40

3/31/2017 12:49:38 PM

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Summary of Contents for DVG50M7450P/A3-00

Page 1: ...Dryer User manual DVE G 50M7450 DV7450M 03170Z 02_EN indd 1 3 31 2017 12 49 27 PM ...

Page 2: ...ns 10 Ducting requirements 11 Exhausting requirements 12 Gas requirements 13 Electrical requirements 14 Installation 17 What s included 17 Step by step installation 19 Vent blockage test 25 Exhaust ducting guide 27 Switching the door position 27 Before you start 30 Sort and load 30 Functional prerequisite 30 Operations 31 Feature panel 31 Simple steps to start 32 Cycle overview 33 Cycle guide 34 S...

Page 3: ...ce 37 Cleaning 37 Troubleshooting 38 Checkpoints 38 Information codes 41 Specifications 42 Fabric care chart 42 Protecting the environment 43 Specification sheet 44 Cycle chart 45 DV7450M 03170Z 02_EN indd 3 3 31 2017 12 49 27 PM ...

Page 4: ...er Because the following operating instructions cover various models the characteristics of your dryer may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service center or find help and information online at www samsung com Important safety symbols What the icons and signs in this user manua...

Page 5: ...re known to collapse be easily crushed and trap lint These conditions will obstruct clothes dryer airflow and increase the risk of fire To reduce the risk of severe injury or death follow all installation instructions Save these instructions Important safety precautions WARNING To reduce the risk of fire electric shock or injury to persons when using your appliance follow basic precautions includi...

Page 6: ...not use heat to dry articles containing foam rubber or similarly textured rubber like materials 14 Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint dust and dirt 15 The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel 16 Do not place items exposed to cooking oils in your dryer Items contam...

Page 7: ...e liquid household cleaners some spot removers turpentine wpees and wpe removers Items containing foam rubber may be labeled latex foam or similarly textured rubberlike materials must not be dried on a heat setting Heated foam rubber materials can under certain circumstances produce fire by spontaneous combustion WARNING What to do if you smell gas Do not try to light any appliance Do not turn on ...

Page 8: ...d to in the user repair instructions and you have the understanding and skills to carry out the procedure Do not use fabric softeners or products to eliminate static unless the softener or product is recommended for dryer use by the manufacturer of the fabric softener or product Clean the lint screen before or after each load Keep the area around the exhaust opening and surrounding areas free from...

Page 9: ...on in the oil to occur Oxidation creates heat If this heat cannot escape the items can become hot enough to catch fire Piling stacking or storing these kinds of items may prevent heat from escaping and can create a fire hazard All washed and unwashed fabrics that contain vegetable oil or cooking oil can be dangerous Washing these items in hot water with extra detergent will reduce but not eliminat...

Page 10: ...revent a child from suffocating Location considerations Adequate clearances between the dryer and adjacent walls or other surfaces Adequate air circulation for ventilation and gas combustion Away from water and weather WARNING Make sure to exhaust the dryer outdoors to reduce the risk of fire Keep the dryer area clear of combustible materials gasoline and other flammable vapors and liquids Do not ...

Page 11: ...egrate the dryer s vent system with an existing exhaust system make sure The exhaust system meets all applicable local state and national regulations Not to use a flexible plastic duct To regularly check and clean all lint buildup from inside the existing ducts The duct is not kinked or crushed The exhaust hood damper opens and closes freely Manometer measurements The static pressure in any exhaus...

Page 12: ...exceed 7 101 2 2 4 m Do not assemble the duct with screws or other fastener means that extend into the duct and catch lint For the United States only Use only those foil type flexible ducts if any specifically identified for use with the appliance by the manufacturer and that comply with the Outline for Clothes Dryer Transition Duct Use Subject 2158A Outside the United States and Canada Refer to t...

Page 13: ... immediately upstream of your dryer s gas supply connection Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system Do not reuse old flexible metal gas lines Flexible gas lines must be design certified by the American Gas Association CGA in Canada NOTE Your dryer uses an automatic ignition system to ignite the burner There is no constant burning pi...

Page 14: ...isions and local codes and ordinances It is your responsibility to provide adequate electrical service for your dryer All gas installations must be done in accordance with the national Fuel Code ANSI Z2231 Latest Revision for the U S or CAN CGA B149 Installation Codes Latest Revision for Canada and local codes and ordinances Grounding This dryer must be grounded In the event of malfunction or brea...

Page 15: ...ding terminal or lead on the dryer Electrical connections Before operating or testing follow all grounding instructions in the Grounding section An individual branch or separate circuit serving only your dryer is recommended Do not use an extension cord Gas models U S and Canada A 120 volt 60 Hz AC approved electrical service with a 15 ampere fuse or circuit breaker is required Electric models U S...

Page 16: ...pported at the dryer cabinet by a suitable UL listed strain relief Grounding through the neutral conductor is prohibited for 1 new branch circuit installations 2 mobile homes 3 recreational vehicles and 4 areas where local codes prohibit grounding through the neutral conductor Use a 4 prong plug for a 4 wire receptacle NEMA type 14 30R Electric models Canada Only A 120 240 volt 60 Hz AC approved e...

Page 17: ...g the relevant safety regulations of your area What s included Make sure all the parts are included in the product package If you have a problem with the dryer or the accessories contact a local Samsung customer center or the retailer 01 02 03 04 05 Dryer at a glance 01 Control panel 02 Worktop 03 Filter 04 Door 05 Exhaust duct DV7450M 03170Z 02_EN indd 17 3 31 2017 12 49 30 PM ...

Page 18: ...ly Short water hose Required tools Pliers Cutting knife Pipe wrench gas models only Nut driver Level Philips screwdriver Duct tape Wrench WARNING Packing materials can be dangerous to children Keep all packing materials plastic bags polystyrene etc out of children s reach DV7450M 03170Z 02_EN indd 18 3 31 2017 12 49 32 PM ...

Page 19: ...ryer so that it is near its final location and then set the dryer upright Secure room around the dryer to facilitate ducting and wiring STEP 2 Connect the gas line First read through the Gas requirements section and follow these steps 1 Remove the protective cap from the gas pipe 2 Apply a LPG Liquefied Petroleum Gas safe compound or 1 5 wraps of Teflon tape to all threaded connections 3 Connect t...

Page 20: ...er wire of the power cable to the center silver colored terminal screw of the terminal block Tighten the screws 3 Connect the other wires to outer terminal block screws Tighten the screws 4 Tighten the strain relief screws 5 Insert the terminal block cover into the rear panel of the dryer Then secure the cover with a hold down screw CAUTION To convert from the 4 wire system to 3 wire system connec...

Page 21: ...ock Tighten the screw 4 Connect the other wires to the outer terminal block screws Tighten the screws 5 Tighten the strain relief screws 6 Insert the tab of the terminal block cover into the rear slot of the dryer Secure the cover with a hold down screw WARNING All U S models are designed for a 3 wire system connection The dryer frame is grounded to the neutral conductor at the terminal block A 4 ...

Page 22: ...g may be damaged 4 Connect the angled end of the water hose to the filling valve at the bottom of the rear frame Turn the coupling manually until it is tight 5 Using pliers tighten the coupling an additional two thirds turn Do not overtighten because the coupling may be damaged 6 If you detached the cold water hose from your washer attach the hose to the open end of the Y connector tighten the cou...

Page 23: ...l it is tight 4 Using pliers tighten the coupling an additional two thirds turn Do not overtighten because the coupling may be damaged 5 Connect the angled end of the water hoses C to the filling valve at the bottom of the rear frame Turn the coupling manually until it is tight 6 Using pliers tighten the coupling an additional two thirds turn Do not overtighten because the coupling may be damaged ...

Page 24: ...the dryer is level again A B NOTE To set the dryer to the same height as your washer fully retract A the leveling feet by turning them counterclockwise then loosen B the feet by turning them clockwise Once the dryer is the same height as the washer follow the directions above to level the dryer Adjust the leveling feet only as much as necessary to level the dryer Extending the leveling feet more t...

Page 25: ...gas line Allowing your dryer to operate on a heat setting will purge the line If the gas does not ignite within 5 minutes turn your dryer off and wait 5 minutes Be sure the gas supply to your dryer has been turned on To confirm gas ignition check the exhaust for heat Vent blockage test After the dryer is installed start the Vent Blockage Test to check if the duct system is properly installed The V...

Page 26: ... cancel the Vent Blockage Test press the POWER button to turn off your dryer During the test if dc appears in the display make sure the door is closed If C1 is displayed see if there is laundry inside drum If there is stop the test and remove it Then start the test again The results remain on the display for about 5 minutes and then automatically turn off You can turn the result off immediately by...

Page 27: ... regular basis WARNING To prevent fire do not use plastic thin foil or non metal flexible ducts of any kind Do not use a poor exhaust system because it slows down the dryer s performance Do not use excessively long ducts that have multiple elbows Do not use crushed or clogged venting or ducts Switching the door position To reverse the direction of the door we recommend that you contact a qualified...

Page 28: ...n and then tighten the screws Install the holder cover on the opposite side as shown 5 Use a flat head screwdriver to remove the two hinge covers from the original side Install the hinge covers on the opposite side as shown B 6 Locate and remove the 10 screws as shown Note that screw B x2 is longer than the others DV7450M 03170Z 02_EN indd 28 3 31 2017 12 49 36 PM ...

Page 29: ...ve the door lever and then move it to the other side as shown B C 9 Remove the hole cover C and then insert and tighten the glass holder using the removed 10 screws 10 Install the hole cover on the opposite side as shown 11 Reinstall the door on the front frame and then carefully insert and tighten the 4 hinge screws DV7450M 03170Z 02_EN indd 29 3 31 2017 12 49 36 PM ...

Page 30: ...are label do not dry woolens or fiberglass items Avoid drying unwashed items Do not dry items soiled with oil alcohol gasoline etc Functional prerequisite Lint filter A To prevent a risk of fire make sure to clean the lint filter before or after every load 1 Turn off the dryer 2 Open the door and pull out the lint filter A from inside the tumbler 3 Remove the lint that has accumulated and then cle...

Page 31: ...ry is designed to partially dry items Use for items that lay flat or hang to dry NOTE This option is not available with STEAM SANITIZE 03 Temp Press to change the temperature of the current cycle High For sturdy cottons or those labeled Tumble Dry Medium For permanent press synthetics lightweight cottons or items labeled Tumble Dry Medium Low For heat sensitive items labeled Tumble Dry Low or Tumb...

Page 32: ...inkling Press Wrinkle Prevent to activate this feature The load is dry and can be removed at any time during the Wrinkle Prevent cycle 09 POWER Press to turn on turn off the dryer 10 START PAUSE Press to start or stop operation NOTE Extremely tangled items finished by the washer may degrade the drying efficiency or cause the door to open We recommend that you untangle the items before drying Simpl...

Page 33: ...hes with high temperature heat BEDDING For bulky items such as blankets sheets and comforters PERM PRESS Dry wrinkle free cottons synthetic fabrics knits and permanent press fabrics automatically DELICATES For heat sensitive items at a low drying temperature TOWELS For bath towels and similar items Manual Dry You can change the drying settings manually to your preference Cycle Description TIME DRY...

Page 34: ... that the laundry load is wet or partially wet Cycle guide The best way to dry items is to follow the instructions on the care label If no drying instructions are provided see the following table for reference Cycle Description Bedspreads Comforters Follow the care label instructions or dry using BEDDING Make sure the item is thoroughly dry before using or storing May require repositioning in the ...

Page 35: ...RY and the Low or Extra Low temperature settings depending on the care label instructions WARNING Do not dry Fiberglass items curtains draperies etc Woolens unless recommended on the label Items spotted or soaked with vegetable or cooking oils Special features Child Lock Child Lock prevents children from playing with the dryer When Child Lock is activated all buttons except for the POWER button ar...

Page 36: ...rt Washer Dryer and install it on your smartphone If an information code appears on the dryer follow these steps 1 Press and hold Wrinkle Prevent for 3 seconds to activate Smart Care The Smart Care indicator turns on 2 Open the Smart Care app on your smartphone 3 Put the smartphone s camera close to the display of the dryer The app automatically recognizes the information code and displays suggest...

Page 37: ...with an all purpose cleaner Tumble old towels or rags to remove any remaining stains or cleaning substances Stains may be still visible but will not affect subsequent loads Powder coat tumbler To clean the powder coat tumbler use a damp cloth with a mild non abrasive cleaner suitable for easily marred surfaces Remove cleaner residue and dry with a clean cloth Dryer exterior Clean with a soft damp ...

Page 38: ...xhaust duct The dryer may have moved into the cool down phase of the cycle Does not dry Check all of the above plus Make sure the exhaust hood outside your home can open and close freely Check the exhaust system for lint buildup Ducting should be inspected and cleaned annually Use a 4 rigid metal exhaust duct Do not overload 1 wash load 1 dryer load Dry heavy items and light weight items separatel...

Page 39: ...load has reached the selected dryness level For the best drying results dry heavy items and light weight items separately Has odors Household odors from paint varnish strong cleaners etc may enter the dryer with the surrounding room air This is normal as the dryer draws the air from the room heats it pulls it through the tumbler and exhausts it outside When these odors linger in the air completely...

Page 40: ...steam condensation The dripping water will stop after a short time Sprayed water is not visible during STEAM CARE Sprayed water is difficult to see when the door is closed Extended time Sensor Dry automatically senses the moisture in the load and shuts the dryer off when the selected dryness level is reached The drying time can change according to the type and amount of laundry See the cycle chart...

Page 41: ...the lint filter If this information code remains contact a Samsung service center enter the line test mode 9C1 The electronic control needs to be checked Check if power is supplied properly If the information code remains contact a Samsung service center tC The Thermistor1 resistance is very low or high Check for a clogged lint screen Check if the vent system is restricted If this information code...

Page 42: ...tant Wrinkle control Gentle Delicates Hand wash Water temperature Hot Warm Cold NOTE This represents appropriate wash water temperatures for various items The temperature range for Hot is 41 52 C for Warm 29 41 C and for Cold 16 29 C Wash water temperature must be a minimum of 16 C for detergent activation and eff ective cleaning Bleach Any bleach when needed Only non chlorine color safe bleach wh...

Page 43: ...ne dry Hang to dry Drip dry Dry flat Protecting the environment This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance DV7450M 03170Z...

Page 44: ...h Product inches cm 27 0 68 6 Required for Installation inches 29 0 C Depth Product inches cm 30 0 76 3 Required for Installation inches 35 0 D Depth with door open 90 Product inches cm 49 80 126 5 Required for Installation inches 54 82 E Width with door open 130 Product inches cm 46 47 118 0 Required for Installation inches 51 47 Water pressure psi kPa 20 116 137 800 NET weight Electric lb kg 125...

Page 45: ...AVY DUTY Heavy Fabrics such as jeans corduroys heavy work clothes Normal Dry Adjustable BEDDING Bulky items such as blankets sheets comforters pillows Normal Dry Adjustable PERM PRESS Shirts synthetic fabrics knits wrinkle free cottons permanent press Normal Dry Adjustable DELICATES Underwear blouses lingerie Normal Dry Adjustable TOWELS Bath towels and similar items Normal Dry Adjustable Manual D...

Page 46: ... DUTY BEDDING PERM PRESS DELICATES TOWELS Manual Dry TIME DRY QUICK DRY Steam Cycles REFRESH WRINKLE AWAY STEAM SANITIZE Cycle Options Eco Dry Adjust Time Wrinkle Prevent Sensor Dry NORMAL HEAVY DUTY BEDDING PERM PRESS DELICATES TOWELS Manual Dry TIME DRY QUICK DRY Steam Cycles REFRESH WRINKLE AWAY STEAM SANITIZE DV7450M 03170Z 02_EN indd 46 3 31 2017 12 49 44 PM ...

Page 47: ...nted upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the contiguous United States In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is not available SAMSUNG ...

Page 48: ...tion errors SAMSUNG does not warrant uninterrupted or error free operation of the product EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORA...

Page 49: ...may also have other rights which vary from state to state To obtain warranty service please contact SAMSUNG at Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 1 800 SAMSUNG 726 7864 www samsung com us support Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Samsung call agent for help with any o...

Page 50: ...esented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the Canada In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is not available SAMSUNG may elect to pr...

Page 51: ...ors SAMSUNG does not warrant uninterrupted or error free operation of the product EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION WIT...

Page 52: ...h vary from province to province To obtain warranty service please contact SAMSUNG at Samsung Electronics Canada Inc 2050 Derry Road West Mississauga Ontario L5N 0B9 Canada 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French FAX 1 866 436 4617 Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please c...

Page 53: ...Memo DV7450M 03170Z 02_EN indd 53 3 31 2017 12 49 44 PM ...

Page 54: ...Memo DV7450M 03170Z 02_EN indd 54 3 31 2017 12 49 44 PM ...

Page 55: ...Memo DV7450M 03170Z 02_EN indd 55 3 31 2017 12 49 44 PM ...

Page 56: ...NLINE AT U S A 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French DC68 03170Z 02 DV7450M 03170Z 02_EN indd 56 3 31 2017 12 49 44 PM ...

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