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Samsung DVE47CG3500 Series, User Manual, Page: 2 / 60

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Summary of Contents for DVE47CG3500 Series

Page 1: ...Dryer Usermanual DVE G 47CG3500 Untitled 30 1 2023 06 28 3 08 43 ...

Page 2: ...tice 12 Open Source Announcement 13 Installation requirements 14 Key installation requirements 14 Location considerations 14 Ducting requirements 18 Exhausting requirements 19 Gas requirements 20 Electrical requirements 21 Installation 23 What s included 23 Step by step installation 25 Vent blockage test 30 Exhaust ducting guide 32 Switching the doorposition 32 Before you start 35 Sort and load 35...

Page 3: ...verview 39 Cycle chart 40 Cycle guide 42 Special features 43 SmartThings 45 Maintenance 46 Cleaning 46 Troubleshooting 47 Checkpoints 47 Information codes 49 Specifications 50 Fabric care chart 50 Protecting the environment 51 Specification sheet 51 Untitled 30 3 2023 06 28 3 08 43 ...

Page 4: ...yourdryer Because the following operating instructions covervarious models the characteristics of yourdryermay differslightly from those described in this manual and not all warning signs may be applicable If you have any questions orconcerns contact yournearest service centerorfind help and information online at www samsung com Important safetysymbols What the icons and signs in this usermanual m...

Page 5: ...lexible metal foil type duct is installed it must be of a specific type identified bythe appliance manufactureras suitable for usewith clothes dryers Flexibleventing materials are known to collapse be easilycrushed and trap lint These conditionswill obstruct clothes dryerairflowand increase the risk of fire Do not install a boosterfan in the exhaust duct To reduce the risk of severe injuryordeath ...

Page 6: ...mes such as acetone denatured alcohol gasoline kerosene some liquid household cleaners some spot removers turpentine waxes andwax removers Items containing foam rubber which maybe labeled latex foam orsimilarlytextured rubberlike materials must not be dried on a heat setting Heated foam rubbermaterials can undercertain circumstances ignite spontaneously WARNING Fire orexplosion hazard Failure to f...

Page 7: ...switch Do not use anyphone inyourbuilding Clearthe room building orarea of all occupants Immediatelycallyourgas supplierfrom a neighbor s phone Follow the gas supplier s instructions Ifyou cannot reachyourgas supplier call the fire department CALIFORNIA PROPOSITION 65WARNING WARNING Cancerand Reproductive Harm www P65Warnings ca gov Untitled 30 7 2023 06 28 3 08 43 ...

Page 8: ...this appliance where it will be exposed to the weather 9 Do not tamperwith internal controls 10 Do not repairorreplace any part of the appliance orattempt any service unless specifically recommended in the user maintenance instructions orin published user repairinstructions that you understand and have the skills to carry out 11 Do not use fabric softeners orproducts to eliminate static unless rec...

Page 9: ...ren oranimals from becoming trapped inside Do not reach into the appliance when the drum is moving Do not install orstore this appliance where it will be exposed to the weather Do not tamperwith the controls Do not repair replace orattempt to service any part of the appliance unless specifically instructed to in the user repairinstructions and you have the understanding and skills to carry out the...

Page 10: ...urces such as yourdryer can warm these items allowing an oxidation reaction in the oil to occur Oxidation creates heat If this heat cannot escape the items can become hot enough to catch fire Piling stacking orstoring these kinds of items may prevent heat from escaping and can create a fire hazard All washed and unwashed fabrics that contain vegetable oil orcooking oil can be dangerous Washing the...

Page 11: ...cy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occurin a particularinstallation If this equipment does cause harmful interference to radio ortelevision reception which can be determined by turning the equipment off and on the useris encouraged to try to corre...

Page 12: ...s complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme á la norme NMB 003 du Canada Forproducts sold in the US and Canadian markets only channels1 11 are available You cannot select any otherchannels IC RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS 102 radiation exposure limits set forth foran uncontrolled environment This equipment should be instal...

Page 13: ...ill be required The following URL http opensource samsung com opensource SMART_AT_051 seq 0 leads to the open source license information as related to this product This offeris valid to anyone in receipt of this information NOTE Hereby Samsung Electronics declares that the radio equipment type appliance is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is...

Page 14: ...tional and local regulations An exhaust system made of rigid metal orflexible stiff walled metal exhaust ducting WARNING Remove the doorfrom all discarded appliances to prevent a child from suffocating Location considerations Adequate clearances between the dryerand adjacent walls orothersurfaces Adequate aircirculation forventilation and gas combustion Away from waterand weather WARNING Make sure...

Page 15: ...lish 15 Dimensions U 9 A Type Front loading dryer Model DVE G 47CG3500 Dimensions in mm A Overall height 45 0 1144 B Width 27 0 686 C Depthwith dooropen 50 1 1273 D Depth 30 2 768 Untitled 30 15 2023 06 28 3 08 44 ...

Page 16: ...outside to reduce the risk of fire when installed in an alcove or closet No otherfuel burning appliance should be installed in the same closet as the dryer Place the dryerat least18 in 460 mm above the floorforgarage installation Minimum clearance forstable operation Sides Top Rear Front 1 in 25 mm 17 in 432 mm 4 0 in 102 mm 1 in 25 mm If both the washerand a dryerare installed in the same locatio...

Page 17: ...nglish 17 This clearance requirement is applicable forwasherand dryerpairinstallation Side byside installation A A C D B A 1 in 25 mm B 21 in 533 mm C 1 in 25 mm D 4 0 in 102 mm Untitled 30 17 2023 06 28 3 08 44 ...

Page 18: ... system make sure The exhaust system meets all applicable local state and national regulations Not to use a flexible plastic duct To regularly check and clean all lint buildup from inside the existing ducts The duct is not kinked orcrushed The exhaust hood damperopens and closes freely Manometermeasurements The static pressure in any exhaust system must not exceed 0 83 inches of watercolumn orbe l...

Page 19: ...101 2 2 4 m Do not assemble the duct with screws orother fastenermeans that extend into the duct and catch lint Forthe United States only Use only those foil type flexible ducts if any specifically identified foruse with the appliance by the manufacturer and that complywith the Outline forClothes DryerTransition Duct Use Subject 2158A Outside the United States and Canada Referto the local codes WA...

Page 20: ...8 inches 46 cm above the floor Additionally a1 8 0 3 cm N P T National Pipe Thread plugged tapping accessible fortest gauge connection must be installed immediately upstream of yourdryer s gas supply connection Yourdryermust be disconnected from the gas supply pipe system during any pressure testing of the system Do not reuse old flexible metal gas lines Flexible gas lines must be designed and cer...

Page 21: ...vent of malfunction orbreakdown the ground will reduce the risk of electrical shock by providing a path of least resistance forthe electrical current Gas models WARNING Yourdryerhas a cord with an equipment grounding conductorand a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances Do not modi...

Page 22: ...allow you can connect the dryer s electrical supplywith a new powersupply cord kit marked foruse with a dryer that is U L listed and rated at a minimum of120 240 volts 30 amperes with three No 10 copperwire conductors terminated with closed loop terminals open end spade lugs with turned up ends orwith tinned leads Do not reuse a powersupply cord from an old dryer The powercord electric supplywirin...

Page 23: ...erwhile observing the relevant safety regulations of yourarea What s included Make sure all the parts are included in the product package If you have a problem with the dryerorthe parts contact a local Samsung customercenterorthe retailer 01 02 03 04 05 01 Control panel 02 Worktop 03 Lint filter 04 Door 05 Exhaust duct Untitled 30 23 2023 06 28 3 08 45 ...

Page 24: ...as models only Nut driver Level Phillips screwdriver Duct tape Wrench LPG safe compound orTeflon Tape forgas installation Gloves WARNING Packing materials can be dangerous to children Keep all packing materials plastic bags polystyrene etc out of children s reach Untitled 30 24 2023 06 28 3 08 45 ...

Page 25: ...ng in the duct NOTE To move the dryereasily lay two of the carton cushion from the packaging on the floor Tip the dryeron its side so it lies across both cushion tops Push the dryerso that it is nearits final location and then set the dryerupright Secure room around the dryerto facilitate ducting and wiring STEP 2 Connect the gas line forgas models Before connecting the gas line make sure you have...

Page 26: ...er silver colored terminal screw of the terminal block Tighten the screws 3 Connect the otherwires to outerterminal block screws Tighten the screws 4 Tighten the strain relief screws 5 Insert the terminal block coverinto the rearpanel of the dryer Then secure the coverwith a hold down screw CAUTION To convert from the 4 wire system to 3 wire system connect the ground strap to the terminal block su...

Page 27: ...sert the tab of the terminal block coverinto the rearslot of the dryer Secure the coverwith a hold down screw CAUTION Connect the powercord and check L1 L2 N voltage If the voltage is low it may not heat properly Review the Electrical requirements section on page 21 if needed WARNING All U S models are designed fora 3 wire system connection The dryerframe is grounded to the neutral conductorat the...

Page 28: ...rclockwise to raise the dryer A B NOTE To set the dryerto the same height as yourwasher fully retract A the leveling feet by turning them counterclockwise then loosen B the feet by turning them clockwise Once the dryeris the same height as the washer follow the directions above to level the dryer Adjust the leveling feet only as much as necessary to level the dryer Extending the leveling feet more...

Page 29: ... joints are taped You have used rigid orstiff walled flexible metal duct material not plastic flexible duct The dryeris level and is sitting firmly on the floor The dryerstarts runs heats and shuts off properly Forgas models The gas is supplied properlywith no leaks Forgas models only CAUTION The burnermay not ignite initially due to airin the gas line Allowing yourdryerto operate on a heat settin...

Page 30: ...nd the dryersounds a tone If status of the duct system is normal 0 appears and the dryersounds a completion tone If the duct system cannot exhaust properly the check code appears and the dryersounds an alarm tone For description about the code see the Installation check codes section on page 31 If there are any otherproblems an information code appears in the display Fordescription about the code ...

Page 31: ...e detected Leave the dryerat room temperature 41 95 F 5 35 C foran hourand check again tC Temperature sensorerror Contact a service center C1 Unit is detecting items inside the drum or there is an erroron the dry sensor Remove items from the drum and check again If the problem continues contact a service center dC Unit is detecting dooris open Close the doorproperly and check again If the problem ...

Page 32: ...o not use a poorexhaust system because it slows down the dryer s performance Do not use excessively long ducts that have multiple elbows Do not use crushed orclogged venting orducts Switching the doorposition To reverse the direction of the door we recommend that you contact a qualified technician 1 Put a soft rug on the floorto rest the dooron after you have removed it This will prevent the doorf...

Page 33: ...te side as shown B 7 Locate and remove the10 screws as shown Note that screwB x2 is longerthan the others 8 Remove the glass holder and switch the positions of a the hinge coverand the doorhandle b the hinge holderand the glass guide holder 9 Remove the doorlever and then move it to the other side as shown Untitled 30 33 2023 06 28 3 08 46 ...

Page 34: ...r C and then insert and tighten the glass holderusing the removed10 screws 11 Install the hole coveron the opposite side as shown 12 Reinstall the dooron the front frame and then carefully insert and tighten the 4 hinge screws Untitled 30 34 2023 06 28 3 08 46 ...

Page 35: ...neven drying and wrinkling Unless recommended on the care label do not drywoolens orfiberglass items Avoid drying unwashed items Do not dry items soiled with oil alcohol gasoline etc Functional prerequisite Lint filter A To prevent a risk of fire make sure to clean the lint filter before orafterevery load 1 Turn off the dryer 2 Open the doorand pull out the lint filter A from inside the drum 3 Rem...

Page 36: ...0 02 01 03 04 05 12 13 06 07 08 DVG47CG3500 02 01 03 04 05 12 13 06 07 08 01 Cycle Selector Turn the Cycle Selectorto select a desired cycle When a cycle is selected the cycle indicatorlights up Manual Dry The drying time is fixed 02 Digital Graphic Display Displays all cycle information including the cycle time information code and operating status Untitled 30 36 2023 06 28 3 08 47 ...

Page 37: ...ssible 05 Time Press to adjust the drying time forthe Manual Dry cycles This is not available with the SensorDry cycles because the dryerdetermines the drying time by sensing the current moisture level of the load 06 Adjust Time You can change the set time in the Manual Dry cycles QUICKDRY TIME DRY and WRINKLE RELEASE To change the cycle time press or until the desired time is displayed 07 Wrinkle...

Page 38: ...con description SensorDry This icon appears when the dryeroperates the cycle which senses the internal humidity to determine the drying time FilterCheck This icon displays afterevery load as a reminderto clean the lint filter Clean the lint filterbefore every cycle and make sure the filteris properly inserted before starting a cycle Child Lock This icon indicates that Child Lock is on Formore info...

Page 39: ...vel you have selected with Dryness Cycle Description NORMAL Formost fabrics including cottons and linens HEAVY DUTY Fordrying items made out of heavy fabrics such as jeans corduroys orwork clothes with high temperature heat SANITIZE Use to sanitize items by applying high temperature heat deeply to the fabric BEDDING Forbulky items such as blankets sheets and comforters PERM PRESS Fordrying wrinkle...

Page 40: ...ons foreach dry cycle Large load Fill the drum to about 3 4 full Do not add items overthis level as they need to tumble freely Medium load Fill the drum to about1 2 full Small load Fill the drum with 3 5 items not more than1 4 full Cycle Recommended items Load size Drylevel SensorDry NORMAL Cottons work clothes linens mixed loads Normal dry Adjustable HEAVY DUTY Heavy Fabrics such as jeans corduro...

Page 41: ...ow Extra Low SensorDry NORMAL HEAVY DUTY SANITIZE BEDDING PERM PRESS DELICATES Manual Dry TIME DRY QUICKDRY WRINKLE RELEASE Cycle Options Adjust Time Wrinkle Prevent SensorDry NORMAL HEAVY DUTY SANITIZE BEDDING PERM PRESS DELICATES Manual Dry TIME DRY QUICKDRY WRINKLE RELEASE Untitled 30 41 2023 06 28 3 08 48 ...

Page 42: ...ible Cloth Diapers Use NORMAL and the Medium temperature setting forsoft fluffy diapers Down filled Items jackets sleeping bags comforters etc Use NORMAL and the Medium temperature setting Add a couple of dry towels to absorb moisture and shorten drying time Foam Rubber rug backs stuffed toys shoulder pads etc Do not dry on a heat setting WARNING Drying a rubberitem with heat may damage it orcause...

Page 43: ...Smart Care is optimized forSamsung Galaxy and Apple iPhones Not compatible with some models Download the Samsung Smart Care app from the Google Play Store orApple App store Search word Samsung SmartWasher Dryer and install it on yoursmartphone If an information code appears on the dryer follow these steps 1 Hold down Time for3 seconds to activate Smart Care The Smart Care indicatorturns on 2 Open ...

Page 44: ...ose to the dryer s display so that the smartphone camera and the dryerface each other The app automatically recognizes the information code 5 When the information code is recognized correctly the app provides detailed information about the problem with applicable solutions NOTE The function name Smart Control may differdepending on the language If light is reflected off the dryer s display the app...

Page 45: ...have a Samsung account use the account to log in A registered Samsung smartphone user automatically logs in To registeryourappliance to SmartThings 1 Make sure yoursmartphone is connected to a wireless network If not go to Settings and turn on the wireless connection and then select yourAP Access Point 2 Open SmartThings on yoursmartphone 3 If the A new device is found message appears select Add 4...

Page 46: ...Remove any stains from the drum with an all purpose cleaner Tumble old towels orrags to remove any remaining stains orcleaning substances Stains may be still visible but will not affect subsequent loads Powdercoated drum To clean the powdercoated drum use a damp cloth with a mild non abrasive cleanersuitable foreasily marred surfaces Remove cleanerresidue and drywith a clean cloth Dryerexterior Cl...

Page 47: ...k the exhaust system forlint buildup Ducting should be inspected and cleaned annually Use a 4 rigid metal exhaust duct Do not overload 1 wash load 1 dryerload Dry heavy items and light weight items separately Large bulky items such as blankets orcomforters may require repositioning to ensure even drying Make sure that yourwasheris draining properly and extracting adequate waterfrom the load The lo...

Page 48: ...mpletelyventilate the room before using the dryer Lint on clothes Make sure the lint filteris cleaned before every load Forclothes that naturally build up lint clean the filterduring the cycle Some fabrics are lint producers forexample a fuzzywhite cotton towel and they must be dried separately from clothes that are lint trappers forexample a pairof black linen pants Divide largerloads into smalle...

Page 49: ...ervice center enterthe line test mode 9C1 The electronic control needs to be checked Check if powercord is connected properly Check if the electrical outlet is working properly If the information code remains contact a Samsung service center tC The Thermistor1 resistance is very low orhigh Check fora clogged lint screen Check if the vent system is restricted If this information code remains contac...

Page 50: ...turers of domestic and imported items Follow care label directions to optimize garment life and reduce laundering problems Tumble DryCycles Dry Normal Permanent Press Delicate Gentle Do Not Dry Used with Do Not Wash Do Not Tumble Dry In the Shade Added to Line Dry Drip Dry orDry Flat Line Dry Hang to Dry Drip Dry Dry Flat Tumble DryHeat Setting Any Heat High Medium Low No Heat Air Untitled 30 50 2...

Page 51: ...the powercord so that the appliance cannot be connected to a powersource Remove the doorso that animals and small children cannot get trapped inside the appliance Specification sheet Type Front loading dryer Capacity Cu ft 7 4 Waterpressure psi kPa 20 116 137 800 Weight lb kg 114 6 52 0 Heaterrating Electric dryer W 5300 Gas dryer BTU hr 20000 Powerconsumption W 5400 Untitled 30 51 2023 06 28 3 08...

Page 52: ...MSUNG orSAMSUNG s authorized service centerto receive warranty service SAMSUNG will provide in home service within the contiguous United States during the warranty period at no charge subject to availability of SAMSUNG authorized servicers within the customer s geographic area If in home service is not available SAMSUNG may elect at its option to provide transportation of the product to and from a...

Page 53: ...tuations and surges damage caused by failure to operate and maintain the product according to instructions in home instruction on how to use yourproduct and service to correct installation not in accordance with electrical orplumbing codes orcorrection of household electrical or plumbing i e house wiring fuses orwaterinlet hoses The cost of repairorreplacement underthese excluded circumstances sha...

Page 54: ...F SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow exclusion orlimitation of incidental or consequential damages so the above limitations orexclusions may not apply to you This warranty gives you specific rights and you may also have otherrights which vary from state to state SAMSUNG does not warrant uninterrupted orerror free operation of the product No warrant...

Page 55: ...ducts if found to be defective during the limited warranty period specified above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining original warranty orninety 90 days whicheveris longer This limited warranty covers manufacturing defects in materials and workmanship encountered in normal noncommercial u...

Page 56: ...URCHASER ASSUMES ALL RISKAND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUTOF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT THIS LIMITED WARRANTY SHALL NOTEXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some provinces do not allow limitations on how long ...

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Page 60: ...NS OR COMMENTS COUNTRY CALL ORVISITUS ONLINE AT U S A 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French Untitled 30 60 2023 06 28 3 08 49 ...

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