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Troubleshooting
Checkpoints
If you encounter an issue with the dryer, first check the table below and try the
suggestions.
Symptom
Action
Dryer does not run
• Make sure the door is completely closed.
• Make sure the power cord is plugged in.
• Check the home’s circuit breaker and fuses.
• Empty the water tank.
• Clean the lint filter.
Dryer does not heat
• Check the home’s circuit breaker and fuses.
• Select a heat setting other than
COOL AIR
(DV**N62****
models only).
• Check the lint filter and heat exchanger. Clean them if
necessary.
• Dryer may be in the cool-down phase of the cycle.
Dryer does not dry
Check the above, plus…
• Make sure the dryer is not overloaded.
• Sort light and heavy items separately.
• Reposition large, bulky items to ensure even drying.
• Check that the dryer is draining properly.
• For small loads, add a few dry towels.
• Clean the lint filter and heat exchanger.
Dryer is noisy
• Check for coins, buttons, lighters, etc.
• Make sure the dryer is level and standing firmly on the
floor.
• The dryer may hum due to air moving through the drum
and fan. This is normal.
Dries unevenly
• Seams, pockets, and other parts of clothing are harder to
dry than others. This is normal.
• Sort heavy and light items separately.
Dryer emits an odour
• The dryer may draw household odours in from the
surrounding air and then exhaust them. This is normal.
Dryer turns off before
the load is dry
• Dryer load is too small. Add more items and restart the
cycle.
• Dryer load is too large. Remove items and restart the cycle.
Troubleshooting
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2018-01-16 10:44:10