Samsung DV10K6500EV, User Manual, Page: 42 / 56

Troubleshooting
English 42
Troubleshooting
Checkpoints
If the dryer operates abnormally, first check the list of problems in the table below and
try the suggested actions.
Problem Action
Does not run.
• Make sure the door is latched shut.
• Make sure the power cord is plugged into a live electrical
outlet.
• Check your home’s circuit breakers or fuses.
• Press or tap
START/PAUSE again if the door was opened
during a cycle.
• Clean the lint filter.
Does not heat.
• Check your home’s circuit breakers or fuses.
• Some cycles do not require heat. Check the selected cycle
again.
• Clean the lint filter and exhaust duct.
• The dryer may have moved into the cool-down phase of the
cycle.
Does not dry.
• Check all of the above, plus...
• Make sure the exhaust hood outside your home can open and
close freely.
• Check the exhaust system for lint buildup. Ducting should be
inspected and cleaned annually.
• Use a 4” rigid metal exhaust duct.
• Do not overload. 1 wash load = 1 dryer load.
• Dry heavy items and light weight items separately.
• Large, bulky items, such as blankets or comforters, may
require repositioning to ensure even drying.
• Make sure that your washer is draining properly and
extracting adequate water from the load.
• The load may be too small to tumble properly. Add a few
towels and restart the dryer.
• The load may be too large to tumble properly. Remove some
items and restart the dryer.
• Clean the lint filter.
DV6500K_DC68-03381E-01_EN.indd 42 11/1/2017 2:56:34 PM