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Samsung DV10B9750 Series, User Manual, Page: 53 / 60

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Samsung DV10B9750 Series User Manual Download Page 53

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English

 

53

Information code

Meaning

Action

tC5

Compressor temperature sensor 
problem

•  Wait two to three minutes.
•  Turn the power back on and start again.
•  If this continues, call for service.

3C 

Check the motor for operation.

•  Try restarting the cycle.
•  If this continues, call for service.

AC6

Check communications between 
the main and the inverter PBAs.

•  Try restarting the cycle.
•  If this continues, call for service.

HC

Compressor overheating

•  Call for service.

If any information code keeps appearing on the screen, contact a local Samsung service center.

DV8000BK_SimpleUX_DC68-04223U_AU_EN.indd   53

2022/11/17   10:00:11

Summary of Contents for DV10B9750 Series

Page 1: ...Heat Pump Dryer Usermanual DV10B9750 DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 1 2022 11 17 10 00 01 ...

Page 2: ...rnings 13 Care forpreventing freezing 13 Installation 14 What s included 14 Installation requirements 16 Step by step installation 17 Environment 23 Before you start 24 Initial setup 24 Drying guidelines 25 Operations 27 Control panel 27 Operating a cycle 29 Cycle overview 30 Options 33 Settings 36 Special features 38 Maintenance 42 Emptying the watertank 42 Installing the micro soft filter Option...

Page 3: ...English English 3 Appendix 54 Fabric care chart 54 Protecting the environment 55 Specification 56 DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 3 2022 11 17 10 00 01 ...

Page 4: ... Hazards orunsafe practices that may result in personal injury and orproperty damage WARNING Risk of fire flammable materials To reduce the risk of fire orexplosion follow these basic precautions NOTE Indicates that a risk of personal injury ormaterial damage exists Read the instructions Thesewarning signs are here to prevent injurytoyourself and others Please followthem explicitly Afterreading th...

Page 5: ...rsonswith reduced physical sensoryor mental capabilities orlack of experience and knowledge if theyhave been given supervision orinstruction concerning use of the appliance in a safewayand understand the hazards involved Children shall not playwith the appliance Cleaning and usermaintenance shall not be made bychildrenwithout supervision 3 Children should be supervised to ensure that theydo not pl...

Page 6: ...ate around the tumble dryer not applicable forappliances intended to bevented to the exteriorof the building 11 Adequateventilation has to be provided to avoid the back flowof gases into the room from appliances burning otherfuels including open fires 12 Do not dryunwashed items in the tumble dryer 13 Items that have been soiledwith substances such as cooking oil acetone alcohol petrol kerosene sp...

Page 7: ...otherfuels 19 The appliance must not be installed behind a lockable door a sliding doorora doorwith a hinge on the opposite side to that of the tumble dryer in such awaythat a full opening of the tumble dryerdooris restricted 20 WARNING The appliance must not be supplied through an external switching device such as a timer orconnected to a circuit that is regularlyswitched on and off bya utility 2...

Page 8: ...ured rubber Like materials should not be dried in a tumble dryeron a heat setting Foam rubbermaterials can when heated produce fire by spontaneous combustion Fabric softeners orsimilarproducts should not be used in a tumble dryerto eliminate the effects of static electricity unless this practice is specifically recommended by the manufacturerof the fabric softeneror product Undergarments that cont...

Page 9: ... wall socket and use the socket forthis appliance only In addition do not use an extension cord Sharing a wall socket with otherappliances using a powerstrip orextending the powercord may result in electric shock orfire Ensure that the powervoltage frequency and current are the same as those of the product specifications Failure to do so may result in electric shock orfire Failure Plug the powerpl...

Page 10: ...t in abnormal vibrations noise orproblems with the product Since an ingredient in hairspray may degrade the hydrophile property of the heat exchangerso that dew may appearon the outersurface of the appliance when the cooling operation is running do not install the appliance in a beauty salon This appliance should be positioned so that the powerplug the watersupply taps and the drain pipes are acce...

Page 11: ...ct yournearest service center Failure to do so may result in electric shock fire problems with the product orinjury The product you have purchased is designed fordomestic use only The use forbusiness purposes qualifies as product misuse In this case the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions ordam...

Page 12: ...s coins safety pins nails screws orstones can cause extensive damage to the appliance Do not dry clothing with large buckles buttons orotherheavy metal zippers hooks and eyelets button up covers If necessary use the laundry net forsmall and lightweight laundry such as fabric tie belt apron strings and underwire bras which can dissolve orbreak during a cycle Dryersheets are compatible with this mod...

Page 13: ...zed service engineer Clean the Heat Exchangerwith a soft brush orvacuum cleaneronce a month Do not touch the heat exchangerwith yourhand Otherwise it may cause an injury The interiorof the dryershould be cleaned periodically by qualified service personnel Care forpreventing freezing Install the dryerin an area where the temperature does not drop below zero degree Celsius If draining directly using...

Page 14: ... differfrom yourdryer Before installation make sure the dryerhas all the parts listed here If the dryerand orparts are damaged ormissing contact the nearest Samsung customer service center Dryerat a glance 01 Top cover 02 Water tank 03 Door 04 Heat exchanger 05 Control panel 06 Lint filter 07 Levelling feet DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 14 2022 11 17 10 00 02 ...

Page 15: ...chase a stacking kit above contact a Samsung service centre orlocal appliance retailer The stacking kit differs with the washing machine model Forstacking instructions with the dryer see the installation manual included in the stacking kit Forinformation on which stacking kit model you can use to stack yourdryeron the washing machine see the usermanual included in yourSamsung washing machine Holde...

Page 16: ...nter Do not unplug the dryerwhile it is operating Do not place flammable objects nearthe dryer Electrical and grounding requirements The dryerrequires an AC 220 240 V 50 Hz electrical supply The dryermust be properly grounded If the dryermalfunctions orbreaks down grounding reduces the risk of electric shock by providing a path of least resistance forthe electric current The dryercomes with a powe...

Page 17: ... read Installation requirements on page 16 STEP 1 Select a location Location requirements Select a level well constructed surface that will withstand vibrations Select a location where a grounded 3 prong outlet is easily accessible Forconvenience considerinstalling the dryernext to yourwashing machine WARNING Install the dryerindoors only Do not install the dryerin areas exposed to the weather Do ...

Page 18: ...OTE To set the dryerto the same height as yourwasher fully retract A the leveling feet by turning them counterclockwise then loosen B the feet by turning them clockwise Once the dryeris the same height as the washer follow the directions above to level the dryer Adjust the leveling feet only as much as necessary to level the dryer Extending the leveling feet more than necessary can cause the dryer...

Page 19: ...densed waterdirectly to yourdrain system instead of draining to the built in watertank which is a default method Use the built in watertank only if you cannot drain the condensed waterdirectly to a drainage system NOTE As a factory default this dryeris set to use the built in watertank to drain condensed water 9 1 Remove the watertank drain hose from the drain wateroutlet A and then insert it to t...

Page 20: ...e bottom of dryer 2 To bend some point of the accessory hose use the supplied plastic hose guide B and secure the guide to the wall with a hook orto the tap with a piece of string Assemble the drain hose A and the hose guide B and fix them with the cable tie C 3 You can drain the condensed waterby connecting the accessory hose long drain hose to the drain outlet directly CAUTION Do not extend the ...

Page 21: ... CAUTION Place the otherend outlet of the accessory hose about 70 mm away from a drain hole Do not insert the end outlet of the accessory hose into a sewer A sewersmell may flow into the dryer Wring out excess waterfrom items before putting them in the dryer Wet items may cause an unpleasant smell inside the dryer Open the dryerdoorand the heat exchangercoveraftercompleting a drying cycle to maint...

Page 22: ...NOTE Completely dry the removed long drain hose and keep it in a safe place forlateruse 9 2 Remove the watertank drain hose from the holder B and then connect it to the drainwateroutlet A Firmly connect the watertank drain hose so that it does not move around DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 22 2022 11 17 10 00 05 ...

Page 23: ...ecessary to keep the dryerlevel with the ground Afterinstallation we recommend that you wait at least1 hourbefore using the dryer STEP 5 Poweron Plug the powercord into a wall socket protected by a fuse orcircuit breaker Then tap to turn on the dryer NOTE Run the Time Dry cycle for20 minutes to make sure that it runs heats and shuts off If the HC information code is displayed contact a local servi...

Page 24: ...ping a button tap exactly overthe icon Operating the washing machine and dryerat the same time may result in a loss of powerdepending on where they are installed and yourelectrical powerstatus 01 Language selection 02 Welcome screen Turn dial Tap O English US English AU Welcome 03 Tutorial Let s explore your new dryer Tap O to skip Tap O to skip Turnthedialtoexplore cycles Tap O to skip Nowholdtos...

Page 25: ...event fabric damage due to friction during the drying process and protect internal parts of the dryerfrom discoloration and damage Turn the items with buttons orembroideries inside out before drying them CAUTION Empty the pockets Metallic objects such as coins pins and buckles on clothing may damage other laundry items as well as the drum Remove any metallic objects attached to items pull up zippe...

Page 26: ...emove items into orfrom the dryerwith the lint filterinstalled If the filteris not in place small items can fall into the filterslot and cause the dryerto malfunction STEP 5 Afterfinishing the drying Empty the watertank to prevent leaks Formore information on emptying the watertank see the Emptying thewatertank section on page 42 If the Clean heat exchanger message appears on the display referto t...

Page 27: ... an operation 04 Display The display shows the current cycle estimated time remaining cycle options and otheruseful oralert messages 05 OK Tap to confirm yourselection of function orsetting 06 Dry Level Tap to change the dry level forthe selected cycle You can select from level 1 to 4 but available level depends on the selected cycle 4 Suitable forlarge and thick items 3 Standard drying level 2 Th...

Page 28: ... function is activated you can control yourdryer remotely using the SmartThings app in yoursmartphone Icon description Wi Fi This icon indicates that the dryeris connected to Wi Fi Smart Control This icon indicates that Smart Control is on Formore information on Smart Control see page 38 Child Lock This icon indicates that Child Lock is on Formore information on Child Lock see page 35 DoorLock Thi...

Page 29: ...o select additional function Formore information on Options see page 33 5 Tap to change the settings forselected additional function Not all cycles have additional functions available 6 Tap and hold to start operation Once you set the cycle you want the screen displays a brief cycle description maximum laundry load and cycle time You can also check the cycle progress remaining cycle time and infor...

Page 30: ...pet clothes covers and cushions mayvary depending on the items type shape and dampness The results of pet hairremoval and deodorization mayvary depending on the environment orusage conditions such as the amount of laundry the type of clothing orfabric and the type of pet hair The drying time may take longerto improve the result of deodorizing and pet hairremoval CAUTION There might be pet hairand ...

Page 31: ...milarblends 3 0 Activewear Forexercise wearand outdoorwearsuch as sports jerseys training pants and otherperformance clothing 2 0 Denim Fordrying items made out of denim such as jeans 3 0 Iron Dry This cycle finishes the drying process in a moist state which facilitates ironing 3 0 Self Clean Use this cycle to keep both the drum and the heat exchangerfresh Do not use this cycle while there is any ...

Page 32: ...ng may cause damage ordeform to an item Rack Dry Timed cycle foritems that needs to be dried on a drying rack Turn Navigation dial to select Rack Dry and tap to set the drying time between 20 minutes and 240 minutes Tap repeatedly to select the available time options in this order 20 30 40 50 60 90 120 150 180 240 Cool Air All types of fabric Forfreshening up orairing items of laundry that have no...

Page 33: ... the control panel for7 seconds afterentering the Additional Functions menu the display returns to the main screen Damp Alert This function alerts you when shirts and otheritems that require ironing are dry enough to be suitable for ironing 1 Select a cycle and change the cycle settings as necessary This function is available forCotton AI Dry Quick Dry Shirts Blouses and Activewearwith the Dry Lev...

Page 34: ...al to select a desired cycle 4 Tap to add orremove the selected cycle Addition and removal of a cycle is saved automatically 5 Once you finish creating My Cycles tap to return to the cycles screen NOTE The Cotton and Self Tub dry cycles can not be removed from the cycles list Auto Open Door You can set the dryerdoorto open automatically afterdrying clothes 1 Tap 2 Turn the Navigation dial to selec...

Page 35: ...nts from accidentally starting orsetting the dryer Child Lock locks all buttons except for and 1 Close the door 2 Tap 3 Turn the Navigation dial to select Child Lock and then tap 4 Tap to select On orOff The Child Lock icon turns on when the function is on You cannot turn on Child Lock with the dooropen If you get the Close the dryerdoorand tryagain message on the displaywhile you try to turn on C...

Page 36: ...y used cycles and settings 1 Tap and hold for3 seconds 2 Turn the Navigation dial to select AI Pattern and then tap 3 Tap to select On orOff The default setting is On Set it to Off if you do not want to use this function When you turn the function on the dryerremembers frequently used cycles and theirsettings Dry Level Time and save them in frequently used order When you turn off the function all ...

Page 37: ...y Wi Fi You can turn the dryer s Wi Fi on oroff 1 Tap and hold for3 seconds 2 Turn the Navigation dial to select Wi Fi and then tap 3 Tap to select On orOff The dryer s Wi Fi is off as a factory default setting However the dryer s Wi Fi turns on automatically when you turn on the dryerforthe first time Then the final Wi Fi setting maintains regardless of the dryerpowerstatus Once you turn on the d...

Page 38: ...of the dryer However the dryerappears offline on the SmartThings app if the dryer s Wi Fi is off Close the doorbefore starting the Smart Control function If you use the dryer20 times without being connected to SmartThings the next time you turn the dryer on a pop up about Smart Control connection will appearfor3 seconds If the dryer s Wi Fi is not connected to an AP access point the Wi Fi will tur...

Page 39: ...s on the app You don t need a separate app to create youraccount NOTE If you have a Samsung account use the account to log in A registered Samsung smartphone user automatically logs in To registeryourappliance to SmartThings 1 Make sure yoursmartphone is connected to a wireless network If not go to Settings and turn on the wireless connection and select an AP Access Point 2 Open SmartThings on you...

Page 40: ... samsung com opensource SMART_AT_051 seq 0 leads to the open source license information as related to this product This offeris valid to anyone in receipt of this information NOTE Hereby Samsung declares that this radio equipment is in compliance with Directive 2014 53 EU and with the relevant statutory requirements in the UK The full text of the EU declaration of conformity and the UK declaration...

Page 41: ...he rack 3 Close the doorand tap Turn the Navigation dial to select Rack Dry and then tap to select the drying time 4 Tap and hold Drying suggestions Items max1 5 kg Description Washable sweaters block to shape and lay flat on rack When drying the laundry using the rack fold and place the clothes on the rack to prevent the clothing from becoming wrinkled Stuffed toys cotton orpolyesterfiberfilled C...

Page 42: ...hen removing the full watertank It is very heavy and can cause injury if you drop it B 2 Empty the waterthrough the drain hole B and then clean inside the watertank Mix some neutral detergent in lukewarm water Fill the watertank with the mixture through the drain hole B and leave it for30 minutes Then rinse the tank with clean waterand completely dry it 3 Place the watertank back into place NOTE I...

Page 43: ... the top part of the outercover A to open 9 9 2 Unlock the innercoverfixers B and then pull the innercoverto remove A 3 Insert the provided micro soft filter Optional Filter C on the back of the innercoveras shown in the figure Make sure to install the filterin the correct position The tap on the top of the filtershould face outward DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 43 2022 11 17 10 00 10 ...

Page 44: ...harp orheavy objects near on the dryer Keep detergent and laundry supplies on the pedestal sold separately orin a separate storage container Control panel Clean with a soft damp cloth Do not use abrasive cleaners Do not spray cleaners directly on the panel Immediatelywipe up any spills orliquids from the control panel Drum Clean with a damp cloth with a mild non abrasive cleanersuitable forstainle...

Page 45: ...to remove the filter Do not detach the rubbersealing afterremoving the filter A 2 Open the outerfilterand remove the innerfilter A 3 Spread open the outerfilterand the innerfilter 4 Remove the lint from both filters and then clean the filters with the cleaning brush DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 45 2022 11 17 10 00 10 ...

Page 46: ...load Otherwise the drying performance may decrease If the filtersurface is wet allow it to completely dry before use Inserting the filterwhile it is wet can cause mold and orodorto form and orresult in less drying When cleaning orremoving the lint filter do not shake ortap on the filter Doing so can damage the filter Opening the outerand innerfilters carelessly and with excessive force can damage ...

Page 47: ...cleaned regularly NOTE Waterdroplets can form around the heat exchangerdue to condensation caused by a temperature difference This is normal and is not a sign of a leak If you are not planning on using the dryerfora long period of time open the heat exchangercoverand ventilate 1 Gently press the top part of the outercover A to open 9 9 2 Unlock the innercoverfixers B and then pull the innercoverto...

Page 48: ...ray some wateron the heat exchanger and clean using a brush 4 Clean the innercoverwith a smooth damp cloth There may be moisture and orforeign substances around the innercover 5 Reinsert the innercoverto its original position and then lock the fixers 6 Close the heat exchanger s outercover NOTE Aftercleaning the heat exchanger tap to dismiss the notification message The message remains on until yo...

Page 49: ...o the Heat exchanger section on page 47 2 Remove the micro soft filter Optional Filter from the innercover 3 Clean the dust on the micro soft filter Optional Filter with the provided brush and then wash the filterin running water Completely dry the filteraftera wash Clean the filterregularly A dirty filtercan degrade a drying performance 4 Insert the filterto the innercover and then insert the inn...

Page 50: ... dry Dry heavy fabrics separately from light fabrics The item s are too small and may not getting enough spinning inside the drum Clean the filter Clean the heat exchanger If the Clean heat exchanger tap or Clean heat exchanger optional filter tap message appears on the display referto the Heat exchanger section on page 47 and clean the heat exchanger If a drain hose is connected make sure wateris...

Page 51: ...as black linen pants Check the inside of the pockets to make sure they are empty before drying The ambient temperature around the dryerrises or there is a damp soggy smell Heat pump dryers circulate ambient airinside and outside the dryer during the drying process to cool the system Using the dryerin a poorly ventilated area may depending on the operating environment raise the ambient humidity lev...

Page 52: ...old Draining malfunction Draining pump malfunction Frozen draining hose Watertank full Make sure the draining hose is not bent ordamaged If the hose is frozen wrap the hose with a towel soaked in warm waterfor approximately ten minutes to thaw the hose Empty the watertank turn on the dryer and start again If the inside of the dryeris frozen remove the watertank from the dryerand add about 400ml of...

Page 53: ...the motorforoperation Try restarting the cycle If this continues call forservice AC6 Check communications between the main and the inverterPBAs Try restarting the cycle If this continues call forservice HC Compressoroverheating Call forservice If any information code keeps appearing on the screen contact a local Samsung service center DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 53 2022 11 17 10 00 11...

Page 54: ...C mild fine wash 30 C very mild fine wash Hand wash Do not wash NOTE The numbers in the wash tub specify the maximum washing temperatures in degrees celsius Celsius which must not be exceeded Bleaching Any bleach allowed Only oxygen bleach allowed Do not bleach Drying Tumble drying normal temperture maximum exhaust temperatue 80 C Tumble drying lowertemperature maximum exhaust temperature 60 C Do ...

Page 55: ...t cleaning Mild professional wet cleaning Very mild professional wet cleaning Do not wet clean NOTE The letters in a circle indicate the solvents P F used in dry cleaning orwet cleaning W Generally the line underthe symbol indicates a mildertreatment e g gentle cycle foreasy care items The double line indicates care levels with particularly gentle treatment Protecting the environment This applianc...

Page 56: ...mm WEIGHT 77 0 kg ELECTRICALREQUIREMENTS AC 220 240 V 50 Hz 1800 2100 W ALLOWABLE TEMPERATURE 5 35 C NOTE The design and specifications are subject to change without notice forquality improvement purposes The dimensions stated here may differslightly from the actual measurements depending on the measuring method DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 56 2022 11 17 10 00 15 ...

Page 57: ...Memo DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 57 2022 11 17 10 00 15 ...

Page 58: ...Memo DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 58 2022 11 17 10 00 15 ...

Page 59: ...Memo DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 59 2022 11 17 10 00 15 ...

Page 60: ...TRY CALL ORVISITUS ONLINE AT AUSTRALIA 1300 362 603 Other www samsung com au support NEW ZEALAND 0800 726 786 All Product www samsung com nz support DC68 04223U 00 DV8000BK_SimpleUX_DC68 04223U_AU_EN indd 60 2022 11 17 10 00 15 ...

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