NO CID DSP
Caller ID Digital Signal Processors (CIDDSP’s) are
resources in the iDCS system required for receiving CID
data. If there are no CIDDSP’s available at the time a
call comes in, this is the message you will see on your
display.
NOTE: The Caller ID features require optional software and/or hardware.
Please see your service and installation company for details.
SELECTING YOUR CALLER ID
DISPLAY
You can decide if you want to see the Caller ID name or Caller ID number in
the display. Regardless of which one is selected, you can press the
NND
key to view the other pieces of Caller ID information. To select the type of
Caller ID information you wish to view first:
•
With the handset on-hook, press
TRANSFER
and then dial
119
.
•
Dial
0
for CID options,
1
for ANI options, or
2
for CLI options.
•
Dial
0
if you do not wish to view CID information,
1
to view the NUMBER
first or
2
to view the NAME first.
•
Press
TRANSFER
to exit and store your selection.
VIEWING THE NEXT CALLER ID CALL
In the event that you have a call waiting or a camped-on call at your keyset,
you can press the
NEXT
key to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your
keyset, press the
NEXT
key. If your keyset does not have a
NEXT
key, press
the
CID
key and then the
NEXT
soft key.
SAVING THE CALLER ID NUMBER
At any time during an incoming call that provides CID information, you may
press the
SAVE
key to save the CID number. If your keyset does not have a
SAVE
key, press the
CID
key, the
SCROLL
key and then the
SAVE
soft key.
The system must be using LCR to dial the saved number.
47
46
CALLER ID
WHAT IS CALLER ID?
Caller ID is the name given to the telephone company-provided feature that
delivers the telephone number and sometimes the name of the person call-
ing your phone. There are two types of Caller ID; the first delivers the calling
party’s telephone number only and the second (sometimes referred to as
“Deluxe” Caller ID) delivers both the calling party’s telephone number and
name as listed in the telephone directory.
The phone system can handle both types of Caller ID; in fact, in the case of
number only delivery, the system can be programmed to insert a name for a
specific telephone number. However, even though you are paying to receive
Caller ID information, there are some circumstances that mean you will not
receive this information. The six most common reasons are listed below
along with the display information that the system will provide.
PRIVATE
The caller does not wish his/her name or number to be
revealed to you. This type of call can be stopped at the
telephone company by dialing an access code on your
outside lines. This will redirect these PRIVATE calls to an
announcement that states that you do not wish to re-
ceive calls that have had Caller ID blocked. The code to
block these calls can usually be found in the front sec-
tion of the telephone directory.
OUT OF AREA
The caller is calling from an area that cannot provide
Caller ID information (for example, international calls) or
he/she is calling from a type of circuit that cannot pro-
vide Caller ID information, for example, some outbound
WATS lines.
PAYPHONE
The caller is calling from a coin-operated telephone. The
telephone company will send this information as there
are no directory listings for pay phones. The number will
be delivered as usual.
INVALID CID INFO This is a message that will be displayed when CID infor-
mation is sent on the line but was somehow corrupted.
NO CID RECEIVED This is a message that will be displayed when there was
no CID information sent on the line.
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iDCS Keyset
Summary of Contents for DS 24D
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