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SAMSUNG   

System Administration and Special Features Guide 

DCS-816 

 

 

   March 1999 

 

1 - 3 

To create a backup or relief operator position, assign the main operator and one or more 
backup individuals to the operator group. All but the main operator should be out of the 
group. When it is necessary to use a backup operator, put the desired backup station in 
the group and remove the main operator. When incoming call traffic is heavy, you can 
have another station put itself in the operator group along with the main operator to handle 
the extra call load. 
 
If the station does not have an 

IN/OUT

 (or 

IG)

 key: 

• 

Lift the handset and dial 

53

• 

Dial the group number. 

• 

Dial 

0

 to be out of the group -

OR- 

dial 

1

 to be in the group. 

• 

Receive confirmation tone and hang up. 

 
If the station has an 

IN/OUT

 (

IG)

 key assigned to it: 

• 

Press the 

IN/OUT

 key. It will light red when the station is in the group. 

• 

Press the 

IN/OUT

 key again. The light is off when the station is out of the group. 

 

NOTE: A station can be in more than one group.  
 

1.7  DIRECT INWARD SYSTEM ACCESS (DISA) 

From outside the office, selected individuals can call into the DCS-816 system on special 
DISA line(s). A security code must be entered to gain access. Once these individuals are 
in the system, they can: 

• 

make outside calls using the office lines 

• 

call stations within the system 

• 

access paging resources 

• 

set/reset their external forward database. 

 
DISA allows the use of an incoming line to gain access to system resources for the pur-
pose of dialling an intercom, accessing a central office (C.O.) line, internal paging or 
changing external forward setting. 
Individuals who want to use DISA must first change their default station passcodes (‘1234’ 
cannot be used). To use DISA: 

• 

Call for the DISA line from any phone with tone dialling. 

• 

When you hear the DISA dial tone, dial your security code (the extension number 
plus your station passcode).  

• 

If you are allowed access, you will receive system dial tone. 

• 

Dial any line access code, receive outside dial tone and then dial a telephone 
number

—OR—

dial any extension number to call a station in the system. 

• 

To make a second intercom call press 

, receive dial tone and dial another exten-

sion number. 

• 

Press 

#

 and hang up when finished. 

 

NOTE: Outgoing DISA calls are controlled by the dialling class of the station identified by the secu-

rity code. The DISA line must have disconnect supervision from the central office. Insist 
that this condition be verified by your service company. 

Summary of Contents for DCS-816

Page 1: ...SAMSUNG DCS 816 System Administration and Special Features Guide...

Page 2: ...r Samsung Telecoms is not responsible for errors or problems arising from customers not installing programming or oper ating their Samsung systems as described in this manual Copyright 2001 Samsung Te...

Page 3: ...1995 Inc A1 A2 1998 EN61000 3 3 1995 EN61000 4 2 1995 Inc A1 1998 EN61000 4 3 1996 Inc A1 1998 EN61000 4 4 1995 EN61000 4 5 1995 EN61000 4 6 1996 EN61000 4 8 1993 EN61000 4 11 1994 AS NZS3548 1995 EN...

Page 4: ...em may be provided with the ability to communicate with local computer net works to provide CTI functions and features In this case it is capable of passing information to the computer network via a s...

Page 5: ...ATOR 1 1 1 3 OPERATOR RECALLS 1 1 1 4 EXECUTIVE BARGE IN 1 2 1 5 WALKING CLASS OF SERVICE 1 2 1 6 IN OUT OF GROUP 1 2 1 7 DIRECT INWARD SYSTEM ACCESS DISA 1 3 1 8 DISA SECURITY 1 4 1 9 ACCOUNT CODES 1...

Page 6: ...PEED DIAL NUMBERS 3 6 3 8 PROGRAM SYSTEM SPEED DIAL NAMES 3 7 3 9 PROGRAM PERSONAL SPEED DIAL NUMBERS FOR OTHER STATIONS 3 8 3 10 PROGRAM PERSONAL SPEED DIAL NAMES FOR OTHER STATIONS 3 9 3 11 ASSIGN S...

Page 7: ...low However if assistance is needed don t hesi tate to contact your Samsung dealer or system installer for advice HOW THIS GUIDE IS ORGANISED The guide is organised in three sections Part 1 Special Fe...

Page 8: ...y will override the automatic mode until the next programmed time 1 1 2 MANUAL NIGHT SERVICE Press the NIGHT key on any keyset to enter Night Service Enter the Night Service pass code and press 1 to e...

Page 9: ...keyset to enable the handset and microphone To barge in 1 Dial the desired extension number and listen for the busy signal 2 Press the BARGE key If joining the conversation also press the MUTE key and...

Page 10: ...ial DISA line s A security code must be entered to gain access Once these individuals are in the system they can make outside calls using the office lines call stations within the system access paging...

Page 11: ...lace the handset WARNING As it is impossible to prevent unauthorised access to your telephone system by hackers we suggest that you do not turn on the DISA feature unless you intend to use it If you d...

Page 12: ...h authorisation code has an associated class of service When the code is entered the class of service is changed to the dialling class of the authorisation code 1 10 1 USING AUTHORISATION CODES After...

Page 13: ...will not appear 2 This feature requires optional hardware BRI Ask your installation and service company for details 2 2 ABANDONED CALLS LIST A system wide abandoned calls list stores CLIP information...

Page 14: ...to automatically close pro gramming The system timer can however be changed to allow more or less time before pro gramming mode is closed Ask your dealer or the system installer for advice 3 2 SET DA...

Page 15: ...he procedure 3 3 RESET STATION PASSCODES TO DEFAULT MMC 101 Individual keyset users can set or change their individual passcodes These passcodes are used to lock and unlock keysets override toll restr...

Page 16: ...using the procedure described below and press the right soft key to return 205 STN NAME SAM SMITH to step 2 4 Press TRSF to store and exit programming OR press SPEAKER to store and advance to the next...

Page 17: ...ct trunk and move cursor KEYPAD Used to enter characters HOLD Press to clear entry Open customer programming and follow the instructions below ACTION DISPLAY 1 Select 404 701 TRUNK NAME 2 Dial trunk e...

Page 18: ...racters HOLD Press to clear entry Open customer programming and follow the instructions below ACTION DISPLAY 1 Select 602 501 SGR NAME 2 Dial the group number e g 504 OR press the UP or DOWN key to ma...

Page 19: ...last 6 programmable keys on your keyset referred to as A B C D E and F and are defined below PROGRAM KEYS UP DOWN Select the speed dial bin KEYPAD Used to enter numbers HOLD Press to clear entry SPK R...

Page 20: ...selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear previous entry F Toggle to MMC 705 Open customer programming and follow the in...

Page 21: ...t Cost Routing LCR is being used the LCR access code must be entered When you are entering a speed dial number there are some special keys that you can use These are the last six programmable keys of...

Page 22: ...ER STATIONS MMC 106 Individual station users can program their own speed dial names When necessary how ever this program allows a system administrator to view or change any station s speed dial names...

Page 23: ...store and advance to the next program 3 11 ASSIGN SPEED DIALLING BLOCKS MMC 606 Your system can have up to 500 speed dial entries assigned 50 blocks of 10 numbers each Up to 200 of these 20 blocks ca...

Page 24: ...desired EXT extension number via keypad e g 205 OR press UP or DOWN key to make selection and press right soft key to advance cursor FREE LIST 60 EXT205 1 6 Enter valid number of blocks 0 5 OR press...

Page 25: ...to the next program 3 13 SET ALARM APPOINTMENT REMINDER WITH MESSAGE MMC 116 Station users can set their own alarm appointment reminders However the system administrator can also set alarms with mess...

Page 26: ...and advance to the next program 3 14 PROGRAMMING STATION KEY EXTENDERS MMC 107 You can view station key assignments and add extenders to some of the programmable keys for easy one touch operation of f...

Page 27: ...eys and 205 KEY EXTEND 18 DS use the right soft key to move the cursor OR press the key to be programmed 4 Dial the extender according to the list above and the system displays your selection If there...

Page 28: ...idual call Forward No Answer timer to accommodate differ ent individual work habits of station users If adjusting this timer in MMC 501 take care that the value is not greater than the Transfer Recall...

Page 29: ...WN Used to scroll through options KEYPAD Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear previous entry Open cus...

Page 30: ...Last number redial 55 All Page 2xx Extension numbers 56 Meet Me Answer 400 Cancel Do not Disturb 58 DISA alarm clear 401 Set Do Not Disturb 59 Walking class of service 41 Set Message No Ring 600 Cance...

Page 31: ...l it Page internal zone 4 Recall dial tone for new call Page external zone 5 Last number redial All Page Extension numbers Meet Me Answer Cancel Do not Disturb DISA alarm clear Set Do Not Disturb Walk...

Page 32: ...Samsung Telecoms U K Limited Brookside Business Park Greengate Middleton Manchester M24 1GS...

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