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20

English

Cl

eaning and Maint

enanc

e

Cleaning and Maintaining

Problem

Solution

The wired remote 

control does not 

operate.

Check whether the 

 indicator is displayed at the bottom right of the 

remote control display. In this case, turn off both the air conditioner and 

the auxiliary power switch, and then contact a service centre.

The air conditioner 

is not turned on or 

off immediately 

with the wired 

remote control.

Check whether the wired remote control is set for group control. In this 

case, the air conditioners connected to the wired remote control are 

turned on or off sequentially. This operation takes up to 32 seconds.

The Timed on/off 

function does not 

operate.

Check whether you pressed the 

 (SET) button on the remote control 

after setting the on/off time. Set the on/off time.

The indoor unit 

display blinks 

continuously.

Turn on the air conditioner again by pressing the 

 (Power) button.

Turn off and then turn on the auxiliary power switch, and then turn on 

the conditioner.

If the indoor unit display is still blinking, contact a service centre.

I want to get cooler 

air.

Operate the air conditioner with a electric fan to save energy and 

enhance the cooling efficiency.

The air is not cool or 

warm enough.

In the Cool mode, cool air does not come out if the set temperature is 

higher than the current temperature.

 

– Remote control: Press the Temperature button repeatedly until the 

set temperature (minimum: 18°C) is set to lower than the current 

temperature.

In the Heat mode, warm air does not come out if the set temperature is 

lower than the current temperature.

 

– Remote control: Press the Temperature button repeatedly until the 

set temperature (maximum: 30°C) is set to higher than the current 

temperature.

Both cooling and heating do not operate in the Fan mode. Select the 

Cool, Heat, Auto, or Dry mode.

Check whether the air filter is blocked with dirt. A dusty filter may 

decrease the cooling and heating efficiencies. Clean the air filter 

frequently.

If a cover is on the outdoor unit or any obstacle is present near the 

outdoor unit, remove them.

Install the outdoor unit in a well-ventilated place. Avoiding places 

exposed to direct sunlight or close to a heating appliance.

Place a sunscreen over the outdoor unit to protect it from direct sunlight.

If the indoor unit is installed in a place exposed to direct sunlight, pull 

the curtains on the windows. 

Summary of Contents for AC NN4DCH Series

Page 1: ...Airconditioner Usermanual AM NN1DCH Thank you for purchasing this Samsung air conditioner Before operating this unit please read this user manual carefully and retain it for future reference ...

Page 2: ... Unit Overview 10 Main parts Operation Features 12 ĮΧʪθɇϩ ϩʪ ΧʪθɇϩЇθʪ ɇ ʒ Ї ʒ ϩц ťɇ θ ɇ ʒͱͱθ Ї ϩ и ϩ ɇ θʪ ͱϩʪ ʀͱ ϩθͱ Cleaning and Maintenance 13 Cleaning and Maintaining 13 A ʪɇ ϩ ʪ ʒͱͱθ Ї ϩ ʪуϩʪθ ͱθ A ʪɇ ϩ ʪ ͱЇϩʒͱͱθ Ї ϩ ʪɇϩ ʪуʀ ɇ ʪθ A ʪɇ ϩ ʪ ɇ θ ϩʪθ ťʪθ ͱʒ ʀɇ ɇ ϩʪ ɇ ʀʪ ƟθͱЇɵ ʪϑ ͱͱϩ ...

Page 3: ...st contact centre or find help and information online at www samsung com WARNING Hazards or unsafe practices that may result in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage Follow directions Do NOT attempt Make sure the machine is grounded to prevent electric shock Cut off the power supply Do NOT disassemble FOR INS...

Page 4: ...where gas may leak This may result in electric shock or fire Neverinstall the outdoorunit in a location such as on a high external wall where it could fall If the outdoor unit falls it may result in injury death or property damage This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic waterpipe ortelephone line Failure to do so may result in electric shock fire ...

Page 5: ...the powerline overa metal object place a heavy object on the powerline insert the powerline between objects orpush the powerline into the space behind the appliance This may result in electric shock or fire CAUTION When not using the airconditionerfora long period of time orduring a thunder lightning storm cut the powerat the circuit breaker Failing to do so may result in electric shock or fire FO...

Page 6: ...ide where it is exposed to salt in the air please contact your nearest service centre Do not touch the circuit breakerwith wet hands This may result in electric shock Do not turn the airconditioneroff with the circuit breakerwhile it is operating Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire Afterunpacking the airc...

Page 7: ...f any foreign substance such as waterhas entered the appliance cut the powerby unplugging the powerplug and turning the circuit breakeroff and then contact yournearest service centre Failing to do so may result in electric shock or fire Do not attempt to repair disassemble ormodify the appliance yourself Do not use any fuse such as copper steel wire etc other than the standard fuse Failing to do s...

Page 8: ...pply a strong impact to the remote controllerand do not disassemble the remote controller Do not touch the pipes connected with the product This may result in burns or injury Do not use this airconditionerto preserve precision equipment food animals plants orcosmetics orforany otherunusual purposes This may result in property damage Avoid directly exposing humans animals orplants to the airflow fr...

Page 9: ...are when cleaning the surface of the heat exchangerof the outdoor unit since it has sharp edges To avoid cutting your fingers wear thick cotton gloves when cleaning it This should be done by a qualified technician please contact your installer or service centre Do not clean the inside of the airconditionerbyyourself For cleaning inside the appliance contact your nearest service centre When cleanin...

Page 10: ...1 04 05 03 01 Display 02 Remote control sensor 03 Airflow blade 04 Wind Free panel You can use the Wind Free Cooling function when the Cool Dry orFan mode is running Referto the remote control manual for product operation 05 Airintake Indication Function Operation indicator Heating and cooling model Operation Blue Defrost Yellow Cooling only model Operation indicator Timer indicator Fan indicator ...

Page 11: ...Display 02 Airflow blade 03 Panel 04 Airintake Indication Function Remote control sensor Operation indicator Heating and cooling model Operation Blue Defrost Yellow Cooling only model Operation indicator Timer indicator Fan indicator Filter cleaning indicator ...

Page 12: ... on the floor The rated heating capacity is based on an outdoor temperature of 7 C If the outdoor temperature goes down below 0 C heating efficiencies may decrease depending on the temperature conditions If the indoor unit is out of the operating temperature and humidity range the safery device may operate and the air conditioner may stops Pairing an indoor unit with a remote control When using mu...

Page 13: ...ces Do not attach any stickers on the surfaces because this may cause damage When you clean the heat exchanger on the indoor unit you need to disassemble the indoor unit Therefore you must contact the local service center for help Cleaning the outdoorunit heat exchanger Spraywaterto clean the dust CAUTION The heat exchanger of the outdoor unit has sharp edges Take care when cleaning its surface NO...

Page 14: ...vent dropping from the opening of the front grille NOTE When removing the grill completely unhook the safety hooks on both sides of the grill PC1NWFMAN PC1NUSMAN 1 Detaching the air filter PUSH Press the Push signs on the front panel then open the grille ťθʪϑϑ ϩ ʪ ťЇϑ ϑ ϑ ॵ ͱ ϩ ʪ ɇ θ ϩʪθࢋ Grab the handle of the air filter and pull it out from the indoor unit with your hand Pull the air filter out ...

Page 15: ...sh Cleaning and Maintenance PC1NUPMAN Insert a driver at the marked points and open the front grille Press the Push signs on the air filter Grab the handle of the air filter and pull it out from the indoor unit ...

Page 16: ...he air filter dries in a humid area it may produce offensive odours Clean it again and dry it in a well ventilated area The cleaning period may differ depending on the usage and environmental conditions so clean the air filter every week if the air conditioner is in the dusty area You can request a filter cleaning service Note that it is a charged service 3 Reassembling the air filter To assemble ...

Page 17: ...g reminder as follows Indoor unit with the wired remote control Press the FilterReset button Indoor unit with the wireless remote control Press the Options ɵЇϩϩͱ २ ͱθ ौ २ Filter Reset 9 २ Χθʪϑϑ ϩ ʪ SET button NOTE Be sure to reset the filter cleaning reminder every time you clean the air filter although the filter reset indicator does not blink ...

Page 18: ...onths Required Replace the remote control batteries At least once a year Outdoor unit Clean the heat exchanger on the outside of the unit Once every 4 months Required Clean the heat exchanger on the inside of the unit Once a year Required Clean the electric components with jets of air Once a year Required Verify that all the electric components are firmly tightened Once a year Required Clean the f...

Page 19: ...hat auxiliary power switch MCCB ELB is installed in the distribution box inside the building If the air conditioner is turned off by the Timed off function turn on the air conditioner again by pressing the Power button The temperature does not change Check whether the Fan mode is running In the Fan mode the air conditioner controls the set temperature automatically and you cannot change the set te...

Page 20: ...Operate the air conditionerwith a electric fan to save energy and enhance the cooling efficiency The air is not cool or warm enough In the Cool mode cool air does not come out if the set temperature is higher than the current temperature Remote control Press the Temperature button repeatedly until the set temperature minimum 18 C is set to lower than the current temperature In the Heat mode warm a...

Page 21: ... is a smell entering from outside ventilate the room properly If both indoor temperature and indoor humidity are high operate the air conditioner in the Clean or Fan mode for1 to 2 hours If the air conditioner has not been operated for an extended period of time clean the indoor unit and then operate the air conditioner in the Fan mode for 3 to 4 hours to dry the inside of the indoor unit for remo...

Page 22: ...r Electronics Mobile Phones 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French QUESTIONS OR COMMENTS ...

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