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Samsung A3LSMG8850, User Manual

The Samsung A3LSMG8850 User Manual is available for free download on our website. This comprehensive manual provides all the necessary information for users to fully understand and utilize the features of this exceptional product. Enhance your user experience by accessing the manual today via manualshive.com.

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Basics

17

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.
You can insert two SIM or USIM cards so you can have two phone numbers or service 
providers for a single device. In some areas, data transfer speeds may be slower if two SIM 
cards are inserted in the device than when one SIM card is inserted.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not 
responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more 
information about service availability, contact your service provider.

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Summary of Contents for A3LSMG8850

Page 1: ...www samsung com User Manual English 04 2018 Rev 1 0 A3LSMG8850 DRAFT VERSION ...

Page 2: ...ata from your previous device 35 Understanding the screen 48 Notification panel 50 Entering text Apps and features 53 Installing or uninstalling apps 55 Bixby 82 Phone 87 Contacts 91 Messages 93 Internet 95 Email 96 Camera 114 Gallery 120 Always On Display 122 Multi window 127 Samsung Members 128 Samsung Notes 129 Calendar 130 Samsung Health 135 Voice Recorder 136 My Files 137 Clock 138 Calculator...

Page 3: ...e connection settings 161 Sounds and vibration 162 Dolby Atmos surround sound 162 Notifications 163 Display 164 Blue light filter 165 Changing the screen mode or adjusting the display colour 166 Screen saver 167 Wallpapers and themes 167 Advanced features 169 Dual Messenger 170 Device maintenance 173 Apps 174 Lock screen 175 Smart Lock 175 Biometrics and security 176 Face recognition 179 Fingerpri...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...unications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About phone Regulatory information Instructional icons Warning situations that could cause inj...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...Basics 11 Device layout Front camera Speaker Power key Touchscreen LED indicator Volume key Bixby key Proximity Light sensor Multipurpose jack USB Type C ...

Page 12: ...you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accesso...

Page 13: ...Press and hold to launch BixbyVoice Refer to BixbyVoice for more information Volume Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons f...

Page 14: ...vice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric...

Page 15: ...harging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will dra...

Page 16: ...attery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and t...

Page 17: ...gle device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about servic...

Page 18: ...the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged...

Page 19: ...no SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 20: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 21: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 22: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 23: ...If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert t...

Page 24: ...rd on the device Launch the Settings app and tap Device maintenance Storage Storage settings SD card Format Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the dev...

Page 25: ...y mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emergency mode press and hold the Power key and then tap Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deacti...

Page 26: ... your device The initial setup procedures may vary depending on the device s software and your region 1 Turn on the device 2 Select your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 27: ...eventing others from accessing your device To set the screen lock method later tap No thank you 7 Follow the on screen instructions to proceed the initial setup 8 Sign in to your Samsung account You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 9 Select features you want to use and complete the initial s...

Page 28: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 29: ...ics instead of password using Samsung Pass Refer to Samsung Pass for more information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settings app and tap Cloud and accou...

Page 30: ...nt that you own or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On t...

Page 31: ... data from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must downl...

Page 32: ...n screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing imported data You can view the imported data on the same app from your previous device If your new device does not have the same apps to view...

Page 33: ...ount 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Set...

Page 34: ... Cloud and accounts Samsung Cloud 2 Tap Settings Sync settings 3 Tap the switches next to the items you want to sync with Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and ...

Page 35: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 36: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 37: ...ld to launch the Google Assistant app Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show...

Page 38: ...ation bar Launch the Settings app tap Display Navigation bar and then select an option Show and hide button Add a button to hide or pin the navigation bar You can set whether or not to display the button for each app BACKGROUND COLOR Change the navigation bar s background colour Button layout Change the order of the buttons on the navigation bar ...

Page 39: ...s It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps A folder Bixby Home indicator View your customised content An app ...

Page 40: ...d Apps screens On the Home screen swipe upwards or downwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen ...

Page 41: ...o a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and g...

Page 42: ...er name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocated to the Apps screen ...

Page 43: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 44: ...he top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls GPRS network connected EDGE network connected UMTS network connected HSDPA networ...

Page 45: ...ery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key to turn on the screen Locked screen ...

Page 46: ...ck the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for...

Page 47: ...tings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen BixbyVision Recognise content using BixbyVision and search for relevant information Scroll capture Capture the current content and the hidden content on an elongated page such as a webpage When you tap Scroll ...

Page 48: ...n panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Preferred SIM or USIM car...

Page 49: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 50: ...keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard Tap Languages and types select a language and then select the keyboard typ...

Page 51: ...d settings Add an item from the clipboard Change the keyboard for one handed operation Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and selec...

Page 52: ...red text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap Sear...

Page 53: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 54: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 55: ...r usage patterns and your routine BixbyVoice You can use voice commands to request what you want with BixbyVoice BixbyVision You can easily search for relevant information about objects or locations using the BixbyVision features Reminder You can create reminders to schedule to do items or to view content later To use the Bixby feature your device must be connected to aWi Fi or mobile network To u...

Page 56: ...immediately While pressing and holding the Bixby key say what you want to BixbyVoice and then release your finger from the key BixbyVoice will perform what you request BixbyVoice Bixby Home Upcoming reminder BixbyVoice icon Press and hold the Bixby key Press the Bixby key Available Bixby services may differ depending on the region or service provider ...

Page 57: ...screen instructions and agree to the terms and conditions 1 Press the Bixby key Bixby key 2 Check the Bixby intro page and tap NEXT 3 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 4 Tap DONE to finish registering your Samsung account 5 Read and agree to the terms and conditions and tap NEXT ...

Page 58: ...ine Opening Bixby Home 1 Press the Bixby key Alternatively swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Change the Bixby key setting Recommended content 3 To close Bixby Home press the Bixby key again Alternatively swipe to the left on the screen ...

Page 59: ...ards update automatically at a specified interval To manually update cards swipe downwards on the screen Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to show as Bixby cards Add or delete apps to show as cards ...

Page 60: ...the more precisely it will understand you To use BixbyVoice your device must be connected to aWi Fi or mobile network To use BixbyVoice you must register and sign in to your Samsung account Launching BixbyVoice Launching BixbyVoice with the Bixby key When you press and hold the Bixby key BixbyVoice will launch and start listening While pressing and holding the Bixby key say what you want to BixbyV...

Page 61: ...ce settings View your history of conversations My Bixby Launching BixbyVoice using your voice You can start a conversation without pressing and holding the Bixby button Register your voice so that BixbyVoice will launch when you say Hi Bixby 1 On the Bixby Home screen tap Settings Voice wake up and tap the switch to activate it 2 Tap and follow the on screen instructions to complete the setup Now ...

Page 62: ...ation you requested For example if you say Show me today s weather then the weather information will appear on the BixbyVoice screen Show me today s weather Corresponding function launched Status Processing Status Listening If BixbyVoice is on standby it cannot listen to your voice Tap the standby status icon and say your request again when the icon changes to the listening status icon ...

Page 63: ... tap this icon and say your request when the icon changes to the listening status icon Getting follow up questions BixbyVoice will ask follow up questions when they are needed to understand your request If you just say Send text then BixbyVoice will ask who you want to send a text to Say the name of the recipient If BixbyVoice is on standby tap and say the name of the recipient Closing BixbyVoice ...

Page 64: ... Voice apps and services You can view the suggested commands of how to use each app To use an app say the suggested command to BixbyVoice Deactivating BixbyVoice You can deactivate BixbyVoice from launching even when you press and hold the Bixby key or say Hi Bixby On the Bixby Home screen tap Settings and tap the BixbyVoice switch to deactivate it ...

Page 65: ... on the Internet to BixbyVoice The Internet app will show the results Check the results Checking your tasks Say Show me my tasks to BixbyVoice The Calendar app will launch and it will show your task list Viewing your travel photos Say Open Gallery and find photos taken in NewYork to BixbyVoice The Gallery app will launch and it will show you the photos taken in NewYork Recording voice Say OpenVoic...

Page 66: ...the Bixby Home screen tap My Bixby Quick commands 2 Tap ADD Add quick command Add your own quick commands 3 Tap say a quick command to add and then tap SAVE 4 Tap Add Bixby command and select Select from history or Search all commands 5 Select a command that BixbyVoice will perform If the command contains information to edit such as time or a name you can edit them by tapping To add additional com...

Page 67: ...s and hold the Bixby key say a quick command and then release your finger from the Bixby key The commands you set to the quick command will launch Making custom responses Make your chats with BixbyVoice unique with custom responses Adding custom responses 1 On the Bixby Home screen tap My Bixby Custom chat 2 Tap ADD and enter what you say and what BixbyVoice will answer What BixbyVoice answers Wha...

Page 68: ...y key and say Write down followed by what you want to enter Your spoken words will be converted to on screen text You can also set BixbyVoice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open To use this feature open the Bixby Home screen tap Settings and then tap the Dictation on keyboard switch to activate it Sending feedback to BixbyVoice To help B...

Page 69: ...a screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Tap and say your voice password 5 Follow the on screen instructions to complete the setup Unlocking the screen with your voice password If you speak to BixbyVoice while the screen is locked BixbyVoice will ask you to say your voice password Say your voice password to unlock the screen Waking up BixbyVoice while us...

Page 70: ...ce is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch BixbyVoice and say your request to the microphone This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 71: ...age Text Wine Place QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolution S...

Page 72: ...hen the object is recognised search results will appear on the screen To view more information tap the feature icon or select a search result Detecting and translating text Detect text in an image to share or translate it For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will detect the sign s text and translate it into the language y...

Page 73: ...s Search for images similar to the recognised object online You can view various images with properties similar to the object such as colour or shape For example if you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 When you have a desired image or object launch BixbyVision...

Page 74: ...you are using BixbyVision with the camera you can view your current location and weather information To view your current location on the map point the camera towards the ground To view the current weather information point the camera towards the sky 3 Tap or select a search result on the screen The device will show information of nearby places Searching for wine information Detect the information...

Page 75: ...nder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications connect to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Re...

Page 76: ...minder app from the Home screen Creating reminders Create reminders with various methods Reminder will alert you if you create a reminder with a specified time or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminde...

Page 77: ...WHEN I ARRIVE AT DONE 5 Tap SAVE to save the reminder When you arrive at home the Water the flowers notification will appear Creating reminders with BixbyVoice Press and hold the Bixby key and say Remind me to water the flowers when I get home BixbyVoice will save what you said as a reminder ...

Page 78: ...OMPLETE or SNOOZE Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT Alternatively swipe right on a reminder and tap Edit ...

Page 79: ... COMPLETE Alternatively swipe to the left on a reminder Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder swipe right on a reminder and tap Delete To delete multiple reminde...

Page 80: ...arn more Bixby experience to level up you can use more colours Language and speaking style Set the language to communicate with BixbyVoice and set the style of voice feedback The selected language is applied only when you talk with BixbyVoice Voice feedback Activate or deactivate voice feedback from BixbyVoice Feedback style Set BixbyVoice to respond in short statements or in a more conversational...

Page 81: ...oice apps and services View BixbyVoice supported apps and each app s suggested commands Bixby Labs View apps and voice commands that BixbyVoice is experimenting with at Bixby Labs If you install the apps the Bixby Labs recommends you can experience BixbyVoice in more apps Auto update 3rd party app plugin Set the device to automatically update plugins Bixby uses to control third party apps GENERAL ...

Page 82: ... app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap or to make a voice call or tap to make a video call Create a new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 83: ...d dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag out...

Page 84: ...and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manuall...

Page 85: ...tch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn...

Page 86: ...t 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Lau...

Page 87: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 88: ...ith online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search...

Page 89: ...us message with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap t...

Page 90: ...e Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE D...

Page 91: ...he Messages app and tap 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold or say your message and then release your finger The recording icon appears only while the keyboard is hidden Access additional options Enter a message Make a call to the recipient Enter stickers Attach files Recipient Send the message 4 Tap or to send the message ...

Page 92: ...and messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap DONE To manually enter a number tap Enter number enter a phone number and then tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification se...

Page 93: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 94: ... secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it R...

Page 95: ...count If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email ...

Page 96: ...e you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 97: ... photo Record a video Camera settings Switch between the front and rear cameras Shooting modes BixbyVision Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To...

Page 98: ...device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently Drag to the preview screen If another ca...

Page 99: ...animated GIF with sequential photos you taken This feature is available only in some shooting modes Zooming in and out Use various methods to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Zooming features are available only when using the rear camera If you use the video zoom feature for a lon...

Page 100: ...rame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in AUTO and PRO modes Separating the focus area and the exposure area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you ...

Page 101: ...e this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject or background is plain 1 On the shooting modes list tap LIVE FOCUS 2 Drag the background blur adjustment bar to the left or rig...

Page 102: ... a photo taken with the Live focus feature When the background lighting appears in blurred points you can change the shape of the background blur Select a shape such as a heart star or flower to decorate the photo and make it look different Adjusting the background blur level Changing the shape of the background blur ...

Page 103: ...l drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shape in the background Adjust the background blur level Change the background blur shape 3 Tap to save the photo ...

Page 104: ...n also record a lovely and funny sticker that keeps moving in a video 1 On the shooting modes list tap STICKERS 2 Tap and select a sticker you want 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 105: ...ure value and ISO value On the shooting modes list tap PRO Select options and customise the settings and then tap to take a photo or tap to record a video Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos ...

Page 106: ...ge the exposure value The exposure value will change and be displayed based on the shutter speed setting Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is o...

Page 107: ...art recording 4 Tap to finish recording 5 On the preview screen tap the preview thumbnail and tap to view the video Food mode Take photos of food with more vibrant colours You must first add this mode to the shooting modes list before you can use it On the preview screen tap Edit camera modes Rear camera and then tick Food 1 On the shooting modes list tap FOOD 2 Tap the screen and drag the circula...

Page 108: ...t section of the video will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag to the left or right Sports mode Take clearer photos of fast moving subjects such as a person running or a pet in motion On the shooting modes list tap SPORTS You must first add this mode to the shooting ...

Page 109: ...modes list tap SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo You can also take photos by tapping the screen To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Applyin...

Page 110: ...ernatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo You can also take photos by tapping the screen To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Applying beauty effects You can adjust the skin tone before taking self portraits 1...

Page 111: ...he time is up the device will take a photo You can also take photos by tapping the screen To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window ...

Page 112: ...in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame Camera settings On the preview screen tap Some options may not be available depending on the shooting mode REAR CAMERA Picture size Select a resolution for photos Using a higher resolution wil...

Page 113: ...o use COMMON Edit camera modes View available shooting modes or edit the shooting modes list Video stabilization Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations...

Page 114: ...on Add a camera button that you can place anywhere on the screen Hold Camera button to Select an action to perform when you tap and hold the camera button PressVolume key to Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Ga...

Page 115: ...the image with others Draw on the image Modify the image Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap Create new GIF or Collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field ...

Page 116: ...RES 2 Select a video to play Video files show the icon on the preview thumbnail 3 Tap to play the video Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Capture the current screen Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume pl...

Page 117: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 118: ... Gallery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save...

Page 119: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 120: ...On Display may change automatically depending on the lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If ...

Page 121: ...lay double tap the clock 3 Swipe to the left or right on the clock to move to the music controller 4 Tap the icons to control the playback Changing the schedule for the Always On Display feature Launch the Settings app tap Lock screen Always On Display Set schedule and set the start and end time To always display the Always On Display tap the Show always switch to activate it Deactivating the Alwa...

Page 122: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 123: ...ently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 124: ...bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising the split screen view Press the Home button to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain a...

Page 125: ...rag upwards or downwards 3 Tap DONE The selected app window will be pinned at the top of the screen To unpin the window drag the bar between the app windows 4 In the lower window swipe upwards or downwards to select another app to launch Adding app pairs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar betwe...

Page 126: ... Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 127: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 128: ...ote Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ALL...

Page 129: ...or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 130: ...and tap the Sync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and...

Page 131: ...and launch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region View and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track ...

Page 132: ...ties Goals You can set your goals for weight management or a more balanced life After setting your goals you can track your progress or view guides on the Samsung Health screen On the Samsung Health screen tap SET GOALS Alternatively tap Manage items and select Weight management or Balanced life TOGETHER Together allows you to set up step count goals and compete with your friends You can invite fr...

Page 133: ...eps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count ...

Page 134: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 135: ...ice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 136: ... and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language My Files Access and manage various files stored in the device or in other locations such as cloud storage services Open the Samsung folder and l...

Page 137: ...larm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap W...

Page 138: ...ration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear ...

Page 139: ... from the stations list View the list of favourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Playing through ...

Page 140: ... from the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Search for games View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional opti...

Page 141: ...ps will be automatically shown on the game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or h...

Page 142: ...ameTools settings Play games in full screen Access the Game Launcher screen Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Lock the auto brightness adjustment feature Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds and display only notifications f...

Page 143: ... products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Open the Samsung f...

Page 144: ...vailable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devic...

Page 145: ...me 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Open the Samsung folder launch the SmartThings app and then tap Devices The list of connected devices will appear 2 View the status of devices on the list To control the devi...

Page 146: ...ton or with a voice command Open the Samsung folder launch the SmartThings app select a location tap Add scene and then set scene options You can set the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation to turn on the audio automatically every day at 7 0...

Page 147: ... Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To...

Page 148: ...r monitor When the image is sent to the recipients devices a notification will appear on their devices Tap the notification to view or download the image Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differently...

Page 149: ...e or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 150: ...data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise ...

Page 151: ...not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information Mobile networks Configure your mobile network settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager for more information Location Change settings for location information permissions More connection settings Cust...

Page 152: ... automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devi...

Page 153: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 154: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 155: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 156: ... device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth teth...

Page 157: ...or and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text mess...

Page 158: ...files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device ...

Page 159: ...icle s head unit monitor Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the...

Page 160: ...evices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn off If network signals are unstable the speed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device m...

Page 161: ...he ringtones for calls or notifications Vibration pattern Select a vibration pattern Notification sounds Change the notification sound Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unl...

Page 162: ...e Music app through the vehicle s Bluetooth speaker Dolby Atmos surround sound Select a surround sound mode optimised for various types of audio such as movies music and voice With Dolby Atmos you can experience moving audio sounds that flows all around you On the Settings screen tap Sounds and vibration Sound quality and effects Dolby Atmos tap the switch to activate it and then select a mode Not...

Page 163: ...t the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Home screen Change the size of the grid to display more or fewer items on the Home screen and more Full screen apps Select apps to use with the full screen aspect ratio Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon fra...

Page 164: ...ilter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3 To set the schedule to apply the blue light...

Page 165: ...deos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting t...

Page 166: ... a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screen saver and tap the switch to activate it 2 Select an option If you select Photo frame a slideshow with selected images will start If you select Photo Table selected images will appear as small cards and overlap 3 Tap to select albums for di...

Page 167: ...tap Advanced features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Smart stay Set the device to prevent the display from turning off while you are looking at it Games Activate the Game Launcher Refer to Game Launcher for more information One handed mode Activate one handed operation mode for your convenience when using the device with o...

Page 168: ...e screen You can view the captured images in Gallery It is not possible to capture a screenshot while using some apps and features Direct call Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not...

Page 169: ...use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with When you receive notifications from the second app the notifications will be displayed with to distinguish them from the first ...

Page 170: ...ta related to the second app will be deleted If you uninstall the first app the second app will also be deleted Device maintenance The device maintenance feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger Battery Storage Device security Memory Ultra data saving ...

Page 171: ...maining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power saving mode MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting ...

Page 172: ...select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap CLEAN NOW Device security Check the device s security status This feature scans your device for malware On the Settings screen tap Device maintenance Device security SCAN PHONE Ultra data saving Monito...

Page 173: ...ta compression feature to compress Internet data when using the mobile network You can change the data usage monitoring period On the Settings screen tap Connections Data usage Billing cycle and data warning Start billing cycle on and then change the start date of the cycle Apps Manage the device s apps and change their settings You can view the apps usage information change their notification or ...

Page 174: ...t Lock for more information Secure lock settings Change screen lock settings for the selected lock method Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Set whether or not to allow access to useful widgets on the locked screen Contact information Set the...

Page 175: ...the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face Recognition Set the device to unlock the screen by recognising your face Refer to Face recognition for more information Fingerprint Scanner Register your fingerprints to unlock the screen Refer to Fingerprint recognit...

Page 176: ... the device and receive messages and notifications Encrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Face recognition You can set the device ...

Page 177: ...ch as wearing glasses hats masks beards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results Registering your face For better face registration register your face indoors and out of direct sunlight 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen us...

Page 178: ...nce the registered face is deleted all the related features will also be deactivated Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the...

Page 179: ...ou use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN ...

Page 180: ...n sensor and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance reg...

Page 181: ...print is registered When you are finished registering your fingerprints tap DONE When a fingerprint lock screen appears tap TURN ON to use your fingerprint to unlock the screen Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fing...

Page 182: ...creen place your finger on the fingerprint recognition sensor and scan your fingerprint Samsung Pass Samsung Pass allows you to sign in to your Samsung account websites or apps more easily and securely via your biometric data rather than entering your login information Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass To u...

Page 183: ... for more information 6 Scan your fingerprint and tap NEXT to complete the Samsung Pass registration If the Add to Home screen option is ticked the Samsung Pass icon will be added on the Home screen Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password You can use your biometric data instead of entering your password for example when you purchase c...

Page 184: ...in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tap SAVE You can now use the biometric data you regi...

Page 185: ...Samsung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your ag...

Page 186: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 187: ...Secure Folder tap Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder whe...

Page 188: ...pending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default st...

Page 189: ...re Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder switch to deactivate it Alternatively drag the status bar downwards to open the notification panel Then swipe downwards on the notification panel and tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Sams...

Page 190: ...W Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap UNINSTALL To access data backed from Secure Folder open the Samsung folder launch...

Page 191: ... Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your...

Page 192: ... more information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup accoun...

Page 193: ...cess Set the device to launch selected accessibility menus when you press and hold the Power key and theVolume Up key simultaneously or press the Home key three times Accessibility shortcut Set the device to start a shortcut service when you simultaneously press and hold theVolume Up key and theVolume Down key for three seconds Notification reminder Set the device to alert you to notifications tha...

Page 194: ...tly asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset You can r...

Page 195: ...lso schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when conn...

Page 196: ...o change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View...

Page 197: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 198: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 199: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 200: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 201: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follow...

Page 202: ...he device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in t...

Page 203: ...sion If you are still having trouble with BixbyVoice after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Sam...

Page 204: ...n all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power ...

Page 205: ... the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The phone may cause TV or radio interference if used in close proxim...

Page 206: ...the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos a...

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