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Summary of Contents for A205U

Page 1: ...SAMSUNG GalaxyA10elA20 User manual ...

Page 2: ...1 Expandable storage 1 Night mode 1 Getting started 2 Galaxy A10e 3 Galaxy A20 4 Assemble your device 5 Charge the battery 6 Accessories 6 Start using your device 6 Use the Setup Wizard 7 Transfer data from an old device 7 Lock or unlock your device 8 Accounts 9 Set up voicemail 10 Navigation 11 ...

Page 3: ...g 25 Flexible security 25 Multi window 28 Enter text 29 Emergency mode 32 Apps 34 Using apps 35 Uninstall or disable apps 35 Search for apps 35 Sort apps 35 Create and use folders 36 App settings 36 Samsung apps 38 Galaxy Essentials 38 Galaxy Store 38 Galaxy Wearable 38 Game Launcher 38 ...

Page 4: ...ung Health 39 Samsung Members 40 Samsung Notes 41 SmartThings 43 Calculator 44 Calendar 45 Camera 47 Contacts 51 Clock 56 Email 61 Gallery 64 Internet 68 Messages 71 My Files 73 Phone 75 Google apps 82 Chrome 82 Drive 82 Duo 82 ...

Page 5: ...2 Maps 83 Photos 83 Play Movies TV 83 Play Music 83 Play Store 83 YouTube 83 Additional apps 84 Facebook 84 Netflix 84 Spotify 84 Settings 85 Access Settings 86 Search for Settings 86 Connections 86 Wi Fi 86 Bluetooth 88 Phone visibility 89 ...

Page 6: ...ethering 93 Call and message continuity 94 Nearby device scanning 94 Connect to a printer 94 Virtual Private Networks 95 Private DNS 95 Ethernet 96 Sounds and vibration 96 Sound mode 96 Vibrations 97 Volume 97 Ringtone 98 Notification sounds 98 System sounds and vibration 98 Dolby Atmos 99 ...

Page 7: ...ge notifications 100 Customize app notifications 101 Smart alert 101 Smart pop up view 101 Display 102 Screen brightness 102 Blue light filter 102 Night mode 102 Screen mode 103 Font size and style 103 Screen zoom 103 Full screen apps 103 Screen timeout 103 Touch sensitivity 104 Screen saver 104 ...

Page 8: ...e 105 Device maintenance 105 Quick optimization 105 Battery 106 Storage 106 Memory 107 Device security 107 Language and input 108 Date and time 110 Troubleshooting 111 Lock screen and security 114 Screen lock types 114 Google Play Protect 115 Find My Mobile 115 Security update 116 Samsung Pass 116 ...

Page 9: ... update service 118 Device administration 118 Credential storage 119 Strong Protection 119 Advanced security settings 119 Location 120 App permissions 121 Send diagnostic data 121 Accounts 121 Add an account 121 Account settings 122 Remove an account 122 Samsung Cloud 122 Backup and restore 123 Google settings 123 ...

Page 10: ...enhancements 125 Interaction and dexterity 126 Advanced settings 128 Installed services 128 Other settings 129 Help 129 Dual Messenger 129 About phone 129 Learn more 130 Videos 130 Smart Simulator 130 Tips 130 Samsung Care 130 Talk to an agent 130 Legal information 131 Intellectual property 132 ...

Page 11: ...s x Open source software 132 Disclaimer of warranties exclusion of liability 133 Modification of software 133 Samsung Knox 134 Restricting children s access to your mobile device 134 Samsung Electronics America Inc 134 ...

Page 12: ... Camera on page 47 Security Use biometrics to unlock your device See Flexible security on page 25 Expandable storage Expand storage with a supported microSD card See Memory card on page 106 Night mode Use a darker theme to keep your eyes comfortable at night See Night mode on page 102 ...

Page 13: ...2 Getting started Galaxy A10e Galaxy A20 Assemble your device Start using your device ...

Page 14: ... camera SIM microSD card tray Power key Rear camera Flash Volume key USB charger Accessory port Microphone Headset jack Speaker Microphone Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 15: ... microSD card tray Power key Fingerprint sensor Flash Volume key USB charger Accessory port Microphone Headset jack Rear cameras Speaker Microphone Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 16: ...card Place the SIM card and optional microSD card sold separately into the tray with the gold contacts facing down Devices and software are constantly evolving the illustrations you see here are for reference only NOTE Use only charging devices and batteries if applicable that are approved by Samsung Samsung charging devices and batteries are designed for your device to maximize battery life Using...

Page 17: ...ort answer ANS00076952 Accessories Supported accessories sold separately can be configured through Settings This option may only appear after you have connected an accessory to your device This is featured on the Galaxy A20 only Visit samsung com us mobile mobile accessories to learn more From Settings tap Advanced features Accessories Start using your device Use the Power key to turn your device ...

Page 18: ...out your device s features and more Transfer data from an old device Use Smart Switch to transfer contacts photos music videos messages notes calendars and more from your old device Smart Switch can transfer your data via USB cable Wi Fi or computer Visit samsung com us support owners app smart switch to learn more 1 From Settings tap Accounts and backup Smart Switch 2 Follow the prompts and selec...

Page 19: ...device locks automatically when the screen times out For more information about screen locks see Lock screen and security on page 114 Power key Press to lock Press to turn on the screen and then swipe the screen to unlock it Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 20: ... you sign in to a Google Account Factory Reset Protection FRP is activated FRP requires your Google Account information when resetting to factory settings For more information see Factory reset protection on page 113 Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps 1 From Settings tap Accounts and backup Accounts 2 Tap Add ...

Page 21: ... You can set up your voicemail service when you access it for the first time You can access voicemail through the Phone app 1 From Phone touch and hold the 1 key 2 Follow the tutorial to create a password record a greeting and record your name ...

Page 22: ...a capacitive stylus Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty Tap Devices and software are constantly evolving the illustrations you see here are for reference only Lightly touch items to select or launch them l Tap an item to select it l Double tap an image to zoom in or out ...

Page 23: ... other USB options Q I O Notiftcation settings Clear Getting started 12 Swipe Devices and software are constantly evolving the illustrations you see here are for reference only Lightly drag your finger across the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options ...

Page 24: ...ges Phone Samsung Settings Notes Getting started 13 Drag and drop Devices and software are constantly evolving the illustrations you see here are for reference only Touch and hold an item and then move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location ...

Page 25: ...d software are constantly evolving the illustrations you see here are for reference only Bring your thumb and forefinger together or apart to zoom in and out l Bring your thumb and forefinger together on the screen to zoom out l Move your thumb and forefinger apart on the screen to zoom in ...

Page 26: ... Getting started 15 Touch and hold Devices and software are constantly evolving the illustrations you see here are for reference only Touch and hold items to activate them l Touch and hold a field to display a pop up menu of options l Touch and hold a Home screen to customize the Home screen ...

Page 27: ...ore Internet C 0 Messages Phone Samsung Settings Notes Getting started 16 Navigation bar The Navigation bar at the bottom of the screen displays the navigation keys Recent apps Home Back Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 28: ...Navigation bar Full screen gestures Tap Gesture hints to display lines at the bottom of the screen where gestures must be done for each navigation button TIP You can also quickly switch between navigation gestures and navigation buttons using the Quick settings menu Button order Personalize your device by changing where the Recent apps and Back buttons display on the Navigation bar From Settings t...

Page 29: ... app icon and tap Remove from Home NOTE Removing an icon does not delete the app it just removes the icon from a Home screen Use folders Organize App shortcuts in folders on an Apps screen or Home screen For more information see Create and use folders on page 36 Wallpapers You can change the look of the Home and Lock screens by choosing a favorite picture or preloaded wallpaper 1 From a Home scree...

Page 30: ... View all to see downloaded icons 4 Tap an icon set to preview and download it to My icons 5 Tap an icon and then tap Apply to apply the selected icon set Widgets Add widgets to your home screens for quick access to info or apps 1 From a Home screen touch and hold the screen 2 Tap Widgets and then touch and hold a widget drag it to a Home screen and release it Customize Widgets Once you have added...

Page 31: ...badges Enable to show badges on apps with active notifications You can also choose the badge style Lock Home screen layout Prevent items on the Home screen from being removed or repositioned Add apps to Home screen Automatically add newly downloaded apps to the Home screen Quick open notification panel Enable this feature to open the Notification panel by swiping down anywhere on the Home screen R...

Page 32: ...e default screen layout and a simpler layout Apps list Devices and software are constantly evolving the illustrations you see here are for reference only 1 From Settings tap Display Easy mode 2 Tap Easy mode to enable this feature 3 Tap Apply to confirm To disable Easy mode 1 From Settings tap Display Easy mode Standard mode 2 Tap Apply to exit Easy mode ...

Page 33: ...te 22 Status bar The Status bar provides device information on the right side and notification alerts on the left Status icons Notification icons Configure display options for the Status bar From Quick settings tap More options Status bar for the following options Show notification icons Choose how to display notification icons on the Status bar Show battery percentage Display the battery charge p...

Page 34: ...other USB options Notification settings ctear Getting started 23 Notification panel For quick access to notifications settings and more simply open the Notification panel Devices and software are constantly evolving the illustrations you see here are for reference only Device settings View all Quick settings Notification cards ...

Page 35: ...close the Notification panel by swiping up or down on the fingerprint sensor This is featured on the Galaxy A20 only 1 From Settings tap Advanced features Motions and gestures Finger sensor gestures 2 Tap to enable the feature Quick settings The Notification panel also provides quick access to device functions using Quick settings 1 Drag the Status bar down to display the Notification panel 2 Drag...

Page 36: ...set to limit usage throughout the day Wind down Enable to turn the screen to grayscale and limit notifications before going to bed Notifications Configure notification settings for each app Flexible security Use biometrics to securely unlock your device and log in to accounts Face recognition You can enable Face Recognition to unlock your screen Face recognition is less secure than Pattern PIN or ...

Page 37: ...ck using an image or video of your likeness Brighten screen Increase the screen brightness temporarily so that your face can be recognized in dark conditions Samsung Pass Access your online accounts using face recognition Galaxy A20 only Fingerprint scanner Use fingerprint recognition as an alternative to entering passwords in certain apps You can also use your fingerprint to verify your identity ...

Page 38: ...int recognition to verify your identity in supported apps and actions From Settings tap Biometrics and security Fingerprints Fingerprint unlock Use your fingerprint for identification when unlocking your device Samsung Pass Use your fingerprint for identification when using supported apps Biometrics Preferences Configure your preferences for biometric security options From Settings tap Biometrics ...

Page 39: ... support Multi window can be displayed together on a split screen You can switch between the apps and adjust the size of their windows Split screen control Devices and software are constantly evolving the illustrations you see here are for reference only 1 From any screen tap Recent apps 2 Tap the app icon and then tap Open in split screen view 3 Tap an app in the other window to add it to the spl...

Page 40: ... 0 I I u 0 p J K L N M Cl V Getting started 29 Enter text Text can be entered using a keyboard or your voice Expand toolbar Devices and software are constantly evolving the illustrations you see here are for reference only Tap a field to display the Samsung keyboard Tap Show predictive text to view suggested words while you type Tap Show toolbar functions to view all keyboard options ...

Page 41: ...Configure the Samsung keyboard Set customized options for the Samsung keyboard From the Samsung keyboard tap Settings for the following options Languages and types Set the keyboard type and choose which languages are available on the keyboard To switch between languages slide the Space bar sideways Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type...

Page 42: ... Google Ill 0 V B X Getting started 31 Use Google Voice typing Instead of typing enter text by speaking Open settings Return to keyboard Devices and software are constantly evolving the illustrations you see here are for reference only 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text ...

Page 43: ...our device s power during an emergency situation To save battery power Emergency mode Restricts application usage to only essential applications and those you select Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Press and hold the Power key 2 Tap Emergency mode When accessing for the first time read and accept the terms ...

Page 44: ... activated service l More options Turn off Emergency mode Disable Emergency mode and return to standard mode Remove apps Choose apps to remove from the screen Manage emergency contacts Manage your medical profile and ICE In Case of Emergency group contacts Settings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergenc...

Page 45: ...Finder search fS m 0 Calculator Calendar Camera Clock 8 t Contacts Email Galaxy Store Internet GD C il 0 Messages Phone Samsung Settings Notes 34 Apps Using apps Samsung apps Google apps Additional apps ...

Page 46: ...able Search for apps If you are not sure where to find an app or a setting you can use the Search feature 1 From Apps tap Finder search and enter a word or words As you type matching apps and settings appear as results on the screen 2 Tap a result to go to that app TIP You can customize the search settings by tapping More options Finder settings Sort apps App shortcuts can be listed alphabetically...

Page 47: ...reen You can copy a folder to a Home screen From Apps touch and hold a folder and tap Add to Home Delete a folder When you delete a folder the app shortcuts return to the Apps list 1 From Apps touch and hold a folder to delete 2 Tap Delete folder and confirm when prompted App settings Manage your downloaded and preloaded apps 1 From Settings tap Apps 2 Tap Menu to set which apps to view and then c...

Page 48: ... about the app The following options may be displayed Uninstall Disable Uninstall or disable the app Some preloaded apps can only be disabled not uninstalled Force stop Stop an app that is not working correctly Mobile data View data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View memory usage Notifications Configure notifications from ...

Page 49: ...ices A Samsung account is required to download from Galaxy Store From Apps tap Galaxy Store Galaxy Wearable Connect your device to your Samsung Watch using this application This is preloaded on the Galaxy A20 For more information visit samsung com us support owners app galaxy wearable watch From Apps tap Galaxy Wearable Game Launcher Automatically arrange all your games in one place For more infor...

Page 50: ...by this device and its related software may be affected by factors such as environmental conditions specific activity performed while using wearing the device settings of the device user configuration user provided information and other end user interactions Before you start exercising Although the Samsung Health application is a great companion to your exercise routine it is always best to make s...

Page 51: ...alking upstairs or up a hill that goes away when you rest It is recommended that before engaging in an exercise routine you consult with your doctor or medical practitioner If you are unsure of your health status have several health problems or are pregnant you should speak with your doctor before starting a new exercise program Samsung Members Get more and do more from your Galaxy device Enjoy DI...

Page 52: ... Use Samsung Notes to create notes containing text images with footnotes voice recordings and music You can share your notes easily using social networking services Visit samsung com us support owners app samsung notes to learn more From Apps tap Samsung Notes Create Access tools Add an attachment Assign a category Set text options Devices and software are constantly evolving the illustrations you...

Page 53: ...tes to share delete or move Sort Change the way notes are organized View Switch between Grid List or Simple list Notes menu You can view your notes by category From Samsung Notes tap Menu for the following options All notes View all notes Frequently used Quick access to commonly used notes Shared notebooks View notebooks shared with your contacts through your Samsung account Trash View deleted not...

Page 54: ...nect multiple devices at once or one device at a time Check the status of your devices by looking at the dashboard This is preloaded on the Galaxy A20 From Apps tap Samsung folder SmartThings and sign in with your Samsung account NOTE Non Samsung connected device errors or defects are not covered by the Samsung warranty contact the non Samsung device manufacturer for support ...

Page 55: ...tific math functions as well as a unit converter From Apps tap Calculator View past calculations Convert between measurements If the icon is not visible turn your device to landscape Devices and software are constantly evolving the illustrations you see here are for reference only History Unit converter Scientific mode ...

Page 56: ... Calendar app can be connected to your various online accounts to consolidate all your calendars in one place From Apps tap Calendar Change to other calendar views Go to today s date Double tap to edit event Create new event Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 57: ...ormation and follow the prompts TIP Accounts may also support email contacts and other features Create an event Use your Calendar to create events 1 From Calendar tap Add to add an event 2 Enter details for the event and then tap Save Delete an event Delete events from your Calendar 1 From Calendar tap an event and tap again to edit it 2 Tap Delete and confirm when prompted ...

Page 58: ... 47 Camera You can capture high quality pictures and videos using the Camera app From Apps tap Camera TIP If Quick launch is enabled quickly press the Power key twice Settings Shooting modes Gallery Switch cameras Capture Zoom Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 59: ...apture Record videos Record high quality videos using your device 1 From Camera swipe right or left to change the shooting mode to Video 2 Tap Capture to begin recording a video To take a picture while recording tap Capture To temporarily stop recording tap Pause To continue recording tap Resume 3 Tap Stop when you are finished recording Change shooting modes The Camera is equipped with a variety ...

Page 60: ...eo Allow the camera to determine the ideal mode for the video Camera settings Use the icons on the main camera screen and the settings menu to configure your camera s settings From Camera tap Settings for the following options Pictures Hold shutter button to Choose whether to take a picture take a burst shot or create a GIF when holding the shutter button down Galaxy A20 only Save options Choose p...

Page 61: ...to take pictures record video zoom or control system volume Floating shutter button Add an extra shutter button that you can move anywhere on the screen Tap screen Tap the screen to take selfies Show palm Hold your hand out with your palm facing the camera to have your picture taken in a few seconds Storage location Select a memory location A memory card not included must be installed to view Stor...

Page 62: ...cts Store and manage your contacts You can synchronize with personal accounts added to your device Accounts may also support email calendars and other features From Apps tap Contacts Create contact Add profile picture Add delete and expand fields Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 63: ...ll or Message Favorites When you mark contacts as favorites they are easily accessible from other apps 1 From Contacts tap a contact 2 Tap Add to Favorites to mark the contact as a favorite To remove the contact from Favorites tap Favorite Share a contact Share a contact with others by using various sharing methods and services 1 From Contacts tap a contact 2 Tap Share 3 Tap either vCard file VCF ...

Page 64: ...p name Enter a name for the new group Group ringtone Customize the sounds for the group Add member Select contacts to add to the new group and then tap Done 3 Tap Save Add or remove group contacts Add more contacts to a group or remove contacts From Contacts tap Menu Groups and then tap a group To remove a contact touch and hold a contact to select it and then tap Delete To add a contact tap More ...

Page 65: ... email account and follow the prompts Delete a group Delete a group you have created 1 From Contacts tap Menu Groups and then tap a group 2 Tap More options Delete group To only delete the group tap Group only To delete the group and the contacts in the group tap Group and members Manage contacts You can import or export contacts as well as link multiple contacts into one contact entry Import cont...

Page 66: ...1 From Contacts tap the contact to select it 2 Tap More options Link to another contact 3 Tap contacts to choose them 4 Tap Link To unlink contacts 1 From Contacts tap the contact to select it 2 Tap More options Add remove linked contacts 3 Tap Unlink beside contacts to unlink them from the main contact Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a c...

Page 67: ...rld clock Stopwatch Timer Ill O Apps 56 Clock The Clock app offers features for keeping track of time and setting alarms From Apps tap Clock and tap a tab to use a feature Turn alarm on or off Create new alarm Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 68: ...e day for this alarm Alarm name Enter a name for the alarm Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing 3 Tap Save to save the alarm Delete an alarm You can delete an alarm that you created 1 From Clock touc...

Page 69: ...ticular city City View the current time and add to your list of cities Globe Drag to spin and see times around the world Devices and software are constantly evolving the illustrations you see here are for reference only 1 From Clock tap World clock 2 Tap Add city Search for city and enter the name of the city 3 Tap the city name in the list and then tap Add To remove a city touch and hold it and t...

Page 70: ...r the other cities listed are automatically updated To return the clock to the current time tap Reset Weather settings Show weather information on your World clock 1 From Clock tap World clock 2 Tap More options Weather settings 3 Tap to enable 4 Tap Unit to change from Fahrenheit to Celsius Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From Clock tap Stopwatch 2 T...

Page 71: ...et the Timer 3 Tap Start to begin the Timer To temporarily stop the Timer tap Pause To continue tap Resume To stop and reset the Timer tap Cancel Timer options You can customize the Timer options From Clock tap Timer and choose an option Add preset timer Save a preset timer with a custom name More options Set timer sound Choose the timer sound or create your own ...

Page 72: ... u 0 p a s d f g h k z X C V b n m a 1 EN US com Ill 0 V Apps 61 Email View and manage multiple email accounts in one app To add an email account see Add an email account on page 9 From Apps tap Email Send message Add attachment Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 73: ... a recipient from your Contacts tap the contact to place a checkmark and then tap Done The contact is displayed in the recipients field Tap Show additional fields to add Cc and Bcc fields 3 Tap the Subject and Message fields to enter text Tap Attach to add files images audio and more to your email Tap More options for additional email options 4 Review your message and tap Send Manage the inbox Org...

Page 74: ...nts may also support calendars contacts and other features Email settings Modify settings associated with using the Email app From Email tap Settings Under General tap an option and then follow the prompts Tap an account to configure specific settings for only that account Remove email accounts Should you need to remove an email account from your device you can do so through the Settings menu 1 Fr...

Page 75: ...red on your device You can view edit and manage pictures and videos From Apps tap Gallery Customize collections of pictures and videos Share pictures and videos View pictures and videos Sort images into custom albums Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 76: ...ture as wallpaper Move to Secure Folder Move the picture to a Secure Folder Print Send the picture to a connected printer Edit pictures Enhance your pictures using the Gallery s editing tools 1 From Gallery tap Pictures 2 Tap a picture to view it and then tap Edit for the following options Transform Rotate flip crop or make other changes to the overall appearance of the picture Effects Add color e...

Page 77: ... video Set as wallpaper Set the video as wallpaper on the Lock screen Move to Secure Folder Add this video to your Secure Folder 3 Tap Play video to play the video Edit video Edit videos stored on your device 1 From Gallery tap Pictures 2 Tap a video to view it 3 Tap Edit to cut segments of the video 4 Tap Save and then confirm when prompted Share pictures and videos Share pictures and videos from...

Page 78: ... screenshot Capture an image of your screen Your device will automatically create a Screenshots album in the Gallery app From any screen press and hold the Power and Volume down keys Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it from side to side keeping in contact with the screen This is featured on the Galaxy A20 only 1 From Settings...

Page 79: ...re Web browsing features with Secret Mode Biometric Web Login and Contents Blocker From Apps tap Samsung folder Internet Access Bookmarks Navigate Access Tabs Reload webpage Add to Bookmarks Devices and software are constantly evolving the illustrations you see here are for reference only TIP Visit samsung com us support owners app samsung internet for more information ...

Page 80: ...rks page 1 From Internet tap Bookmarks 2 Tap a bookmark entry Save a web page Saving a web page stores its content on your device so that you can access it offline From Internet tap Add page to Saved pages NOTE To view saved web pages tap Saved pages View history To view a list of recently visited web pages From Internet tap History TIP To clear your browsing history tap More options Clear history...

Page 81: ...shade than the normal tab windows Any downloaded files remain on your device after you close the secret tab 1 From Internet tap Tabs Turn on Secret mode 2 Tap Set password to protect your Secret mode data with a password To turn off Secret mode From Internet tap Tabs Turn off Secret mode Internet settings Modify settings associated with using the Internet app From Internet tap Settings ...

Page 82: ...ish US Ill 0 V Q Q Apps 71 Messages Keep in touch with your contacts by using the Messages app to share photos send emojis or just say a quick hello From Apps tap Messages Compose Send message Add attachment Devices and software are constantly evolving the illustrations you see here are for reference only Message search To quickly locate a message use the search feature 1 From Messages tap Search ...

Page 83: ...ions for emergency alerts Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation 1 From Settings tap Advanced features Send SOS messages and then tap to enable this feature 2 Tap Send messages to and add recipients by creating new contacts or selecting from Contacts To include a picture from your front and rear camera tap Attach pictures T...

Page 84: ...K Installation files See what s taking up space in your storage Storage analysis Ill 0 Apps 73 My Files View and manage files stored on your device including images videos music and sound clips From Apps tap Samsung folder My Files Search Storage locations Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 85: ...tional SD card and cloud accounts Cloud drives vary depending on the services you sign in to Storage analysis See what s taking up space in your storage My Files options Use My Files options to search edit clear file history and more From My Files the following options are available Search Search for a file or folder More options Storage analysis See what s taking up space in your storage Settings...

Page 86: ...5 Phone The Phone app does more than just make telephone calls Explore the advanced calling features See your carrier for more information From a Home screen tap Phone Make a call Access voicemail Access Messages Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 87: ...enable this feature Make a call from Recents All incoming outgoing and missed calls are recorded in the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app From Contacts swipe your finger across a contact to the right to call the contact Answer a call When a call is received the phone r...

Page 88: ...text message response On the incoming call screen drag Send message upward and select a message TIP On the incoming call pop up screen tap Send message and select a message End a call Tap End when you are ready to end your call Actions while on a call You can adjust call volume switch to a headset or speaker and even multitask while on a call Press the Volume keys to increase or decrease the volum...

Page 89: ...all log You can set up speed dials block numbers and use voicemail Call log The numbers of the calls you have dialed received or missed are stored in the Call log From Phone tap Recents A list of recent calls is displayed If the caller is in your Contacts list the caller s name is displayed Save a contact from a recent call Use recent call information to create a contact or update your Contacts li...

Page 90: ...when prompted TIP You can also modify your Block list in Settings From Phone tap More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing their default number 1 From Phone tap Keypad More options Speed dial numbers The Speed dial numbers screen displays the reserved speed dial numbers 2 Tap an unassigned number Tap Menu to select a different Sp...

Page 91: ... on page 10 1 From Phone touch and hold the 1 key 2 Follow the voice prompts from the voicemail center Emergency calls You can dial the emergency telephone number in your region regardless of the phone s service status If your phone is not activated you can only make an emergency call 1 From Phone enter the emergency telephone number 911 in North America and tap Call 2 Complete your call During th...

Page 92: ...all is in progress 1 From the active call tap Add call to dial the second call 2 Dial the new number and tap Call When the call is answered Tap the On hold number to switch between the two calls Tap Merge to hear both callers at once multi conferencing TTY mode A teletypewriter TTY is a telecommunications device that allows people who are deaf hard of hearing or who have speech or language disabil...

Page 93: ... share files saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to learn more Google Find online content with tools that learn what interests you Turn on your personalized feed to receive custo...

Page 94: ...m photos to learn more Play Movies TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google com store movies to learn more Play Music Play music and audio files on your device Visit support google com music to learn more Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store Visit support ...

Page 95: ...ith the Facebook app Share updates photos and videos as well as text chat and play games Netflix Stream movies and TV shows on your device using your Netflix com account This is preloaded on the Galaxy A20 Spotify Access music and podcasts on your device You can listen to artists and albums and create your own playlist of your favorite songs ...

Page 96: ...r Home screen Wallpapers and themes Wallpapers Themes Icons Lock screen Screen lock type Clock style Biometrics and security Face recognition Fingerprints Privacy Accounts and backup Samsung Cloud Smart Switch Google Google settings 85 Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings ...

Page 97: ...ks and other devices Wi Fi You can connect your device to a Wi Fi network to access the Internet without using your mobile data 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi and scan for available networks 2 Tap a network and enter a password if required Manually connect to a Wi Fi network If the Wi Fi network you want is not listed after a scan you can still connect to it by...

Page 98: ... Fi 2 Tap Advanced Switch to mobile data When enabled your device will switch to mobile data whenever the Wi Fi connection is unstable When the Wi Fi signal is strong it switches back to Wi Fi Turn on Wi Fi automatically Turn on Wi Fi in frequently used locations Secure Wi Fi Get extra privacy protection while using unsecured Wi Fi networks Network notification Receive notifications when open netw...

Page 99: ... Direct to use this feature Disconnect from Wi Fi Direct Disconnect your device from a Wi Fi Direct device From Settings tap Connections Wi Fi Wi Fi Direct Tap a device to disconnect it Bluetooth You can pair your device to other Bluetooth enabled devices like Bluetooth headphones or a Bluetooth enabled vehicle infotainment system Once a pairing is created the devices remember each other and can e...

Page 100: ...P You will need to pair with the device again in order to connect to it Advanced options Additional Bluetooth features are available in the Advanced menu 1 From Settings tap Connections Bluetooth 2 Tap Advanced for the following options Media volume sync Sync the volume level set on the connected Bluetooth devices to your device Ringtone sync Use the ringtone set on your phone when you receive cal...

Page 101: ... share photos contacts or other data between NFC enabled devices 1 From Settings tap Connections NFC and payment and then tap to turn on NFC 2 Tap Android Beam and then tap to turn on this feature TIP When sharing a file tap Android Beam to use this feature Tap and pay Use an NFC payment app to make payments by touching your device to a compatible credit card reader 1 From Settings tap Connections...

Page 102: ...usage limits and networks 1 From Settings tap Connections Data usage 2 Tap Wi Fi data usage to view data usage over Wi Fi connections over a period of time You can view total usage as well as usage by app Mobile hotspot Mobile hotspot uses your data plan to create a Wi Fi network that can be used by multiple devices 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap ...

Page 103: ...rict connections to your Allowed devices list tap Allowed devices only TIP You need the device name and MAC address of devices that you want to add to the Allowed devices list Configure mobile hotspot settings You can customize your mobile hotspot s security and connection settings 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Configure mobile hotsp...

Page 104: ...gs tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap Wi Fi sharing to turn on this feature TIP Use this feature to share your Wi Fi network without giving out your Wi Fi password Tethering You can use tethering to share your device s Internet connection with another device 1 From Settings tap Connections Mobile hotspot and tethering 2 Tap an option Tap Bluetooth tethering to share ...

Page 105: ...earby device scanning Easily set up connections to other available devices by turning on Nearby device scanning This feature sends you a notification when there are available devices to connect to 1 From Settings tap Connections More connection settings Nearby device scanning 2 Tap to turn on the feature Connect to a printer Connect your device to a printer on the same Wi Fi network to easily prin...

Page 106: ...enu to edit or delete a VPN connection 1 From Settings tap Connections More connection settings VPN 2 Tap Settings next to a VPN 3 Edit the VPN and tap Save or tap Delete to remove the VPN Connect to a VPN Once you have set up a VPN connecting to and disconnecting from a VPN is easy 1 From Settings tap Connections More connection settings VPN 2 Tap a VPN enter your log in information and tap Conne...

Page 107: ...ode You can change the sound mode on your device without using the volume keys From Settings tap Sounds and vibration Sound mode and then choose a mode Sound Use the sounds vibrations and volume levels you have chosen in Sound settings for notifications and alerts Vibrate Use vibration only for notifications and alerts Mute Set your device to make no sounds Temporary mute Set a time limit for muti...

Page 108: ...d vibration Volume and drag the sliders TIP You can also use the Volume key to adjust the volume Slide the volume controls to customize all volume options Use Volume keys for media Set the default of the Volume key to control the media volume 1 From Settings tap Sounds and vibration 2 Tap Use Volume keys for media to enable this feature Media volume limiter Limit the maximum output of the device s...

Page 109: ...ce s sounds and vibrations for actions like tapping the screen and charging the device Galaxy A10e From Settings tap Sounds and vibration System sounds Galaxy A20 From Settings tap Sounds and vibration System sounds and vibration for the following options Touch sound Play tones when you touch or tap the screen to make selections Screen lock sound Play a sound when you unlock the screen Charging so...

Page 110: ...is customized to different genres of music or manually change your audio settings 1 From Settings tap Sounds and vibration Advanced sound settings Sound quality and effects 2 Tap Equalizer to choose a music genre Adapt sound Customize the sound for each ear and enhance your listening experience 1 From Settings tap Sounds and vibration Advanced sound settings Sound quality and effects Adapt sound 2...

Page 111: ...ion available in the Audio device menu Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you Manage notifications You can configure notifications from apps and services From Settings tap Notifications App icon badges Identify which apps have active notifications with badges that appear on their icons Tap to choose wheth...

Page 112: ...tifications Categories Configure notification options that are specific to this app Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up From Settings tap Advanced features Motions and gestures Smart alert and tap to enable Smart pop up view Receive notifications as icons that can be tapped and expanded in pop up view This is featured on...

Page 113: ...vice at night You can set a schedule to automatically turn this feature on and off This is featured on the Galaxy A20 only From Settings tap Display Blue light filter and then choose one of the following options Drag the Opacity slider to set the opacity of the filter Tap Turn on now to enable this feature Tap Turn on as scheduled to set a schedule for when Blue light filter should be enabled You ...

Page 114: ...r to adjust the size of text Tap Font style to choose a different font Tap a font to select it or tap Download fonts to add fonts from Galaxy Store Tap Bold font to make all fonts appear with bold weight Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen 1 From Settings tap Display Screen zoom 2 Drag the Screen zoom slider to adjust the zoom level Full scre...

Page 115: ...o table Display pictures in a photo table Photo frame Display pictures in a photo frame Photos Display pictures from your Google Photos account 3 Tap Preview for a demonstration of the selected Screen saver TIP Tap Settings next to a feature for additional options Reduce animations Decrease certain motion effects such as when opening apps From Settings tap Advanced features Reduce animations and t...

Page 116: ...up diagonally from either bottom corner to reduce the display size Button Tap Home three times in quick succession to reduce the display size Device maintenance View the status of your device s battery storage and memory You can also automatically optimize your device s system resources Quick optimization The quick optimization feature improves device performance through the following actions Iden...

Page 117: ...ard not included Device storage Quickly optimize your device s storage increasing available memory From Settings tap Device care Storage Clean now Memory card Once an optional microSD memory card not included has been installed in your device the card memory is displayed in the Storage setting Mount a memory card When you install an optional memory card it is automatically mounted connected to the...

Page 118: ...ALL stored files 1 From Settings tap Device care Storage 2 Tap More options Storage settings 3 Under Portable storage tap your SD card tap Format and then follow the prompts Memory Check the amount of available memory You can close background apps and reduce the amount of memory you are using to speed up your device 1 From Settings tap Device care Memory The used and available memory are shown 2 T...

Page 119: ...the desired language to the top of the list and then tap Apply Default keyboard You can select a default keyboard for your device s menus and keyboards Additional keyboards can be downloaded from the Google Play store 1 From Settings tap General management Language and input 2 Tap Default keyboard and select a keyboard Google Voice typing Speak rather than type your text entries using Google Voice...

Page 120: ...tap General management Language and input 2 Tap Show keyboard button to enable this feature Autofill service Save time entering information using autofill services 1 From Settings tap General Management Language and input 2 Tap Autofill service and select your preferred service Text to speech Configure your Text to Speech TTS options TTS is used for various accessibility features such as Voice Ass...

Page 121: ...management Language and input 2 Tap Primary mouse button and choose either Left or Right Date and time By default your device receives date and time information from the wireless network Outside of network coverage you can set the date and time manually From Settings tap General management Date and time The following options are available Automatic date and time Receive date and time updates from ...

Page 122: ...e View information about the installation of the current software Reset Reset device and network settings You can also reset your device to its factory defaults Reset settings You can reset your device to its factory default settings which resets everything except the security language and account settings Personal data is not affected 1 From Settings tap General management Reset Reset settings 2 ...

Page 123: ... device to factory defaults erasing all data from your device This action permanently erases ALL data from the device including Google or other account settings system and application data and settings downloaded applications as well as your music photos videos and other files Any data stored on an external SD card is not affected NOTE When you sign in to a Google Account on your device Factory Re...

Page 124: ...gs without your permission For example if your device is lost or stolen and a factory data reset is performed only someone with your Google Account username and password can use the device You will not be able to access the device after a factory data reset if you do not have your Google Account username and password CAUTION Before sending your device to Samsung or taking it to a Samsung authorize...

Page 125: ...ure screen lock Pattern PIN or Password 1 From Settings tap Lock screen Screen lock type and tap a secure screen lock Pattern PIN or Password 2 Tap to enable showing notifications on the lock screen The following options are available View style Display notification details or hide them and show only an icon Hide content Do not show notifications in the notification panel 3 Tap Done when finished ...

Page 126: ... Select which notifications to display on the Lock screen App shortcuts Select which apps to open from the Lock screen About Lock screen Update the Lock screen s software Google Play Protect You can configure Google Play Protect to regularly check your apps and device for security risks and threats 1 From Settings tap Biometrics and security Google Play Protect 2 Tap options to customize security ...

Page 127: ...nd last location Allow your device to send its last location to the Find My Mobile server when the remaining battery charge falls below a certain level Security update You can easily check the date of the last installed security software update and find out if newer updates are available From Settings tap Biometrics and security Security update to see the latest security update installed and check...

Page 128: ...ce You must sign in to your Samsung account to set up and use Secure folder From Settings tap Biometrics and security Secure Folder and follow the prompts to secure content on your device Encrypt SD card You can encrypt your optional memory card not included to protect its data This only allows the SD card information to be accessed from your device with a password 1 From Settings tap Biometrics a...

Page 129: ...riefly in password fields as you type them From Settings tap Biometrics and security Other security settings Make passwords visible to turn on the feature Security update service You can set your device to automatically check for security updates From Settings tap Biometrics and security Other security settings and then tap Security policy updates to check for security updates Device administratio...

Page 130: ...Erase credential contents from the device and reset the password Strong Protection Better protect your device by encrypting it using a secure lock type From Settings tap Biometrics and security Other security settings Strong protection and then tap to enable this feature Advanced security settings You can use these options to configure advanced security settings to better protect your device From ...

Page 131: ...cally through Bluetooth even when Bluetooth is turned off TIP Some apps require location services be turned on for full functionality Recent location requests View a list of apps that have requested your location 1 From Settings tap Biometrics and security Location 2 Tap to turn on Location services 3 Tap an entry under Recent location requests to view the app s settings Location services Location...

Page 132: ...end diagnostic information about your device to Samsung when you are having technical problems 1 From Settings tap Biometrics and security Send diagnostic data 2 Read and accept the consent information to enable this feature Accounts You can connect to and manage your accounts including your Google Account Samsung account email and social networking accounts Add an account You can add and sync all...

Page 133: ...n remove accounts from your device 1 From Settings tap Accounts and backup Accounts 2 Tap the account and then tap Remove account Samsung Cloud You can keep your data safe by backing up and restoring your device You can also sync your data from multiple devices For more information visit samsung com us support owners app samsung cloud 1 From Settings tap Accounts and backup Samsung Cloud l If a Sa...

Page 134: ...re for options Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of settings from Google servers External storage transfer You can back up your data to an SD card or a USB storage device or restore backup data using Smart Swit...

Page 135: ...an how to use Voice assistant Settings Configure Voice assistant to better assist you Visibility enhancements You can configure Accessibility features to assist with visual aspects of your device Colors and clarity You can adjust the colors and contrast of text and other screen elements for easier viewing From Settings tap Accessibility Visibility enhancements and tap an option High contrast theme...

Page 136: ...ng double pinching and dragging two fingers across the screen Large mouse touchpad pointer Use a large pointer for a connected mouse or touchpad accessories not included Font size and style Configure screen fonts Screen zoom Configure the screen zoom level Hearing enhancements You can configure Accessibility features to assist with audial aspects of the device Sounds You can adjust audio quality w...

Page 137: ...lable Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device Alternate input You can control your device using different kinds of inputs and controls From Settings tap Accessibility Interaction and dexterity and tap an option Universal switch Control your device with your customized switches Assistant menu Improve devic...

Page 138: ...ically Answer calls after a set duration when using Bluetooth or headsets not included Press Power key to end End calls by pressing the Power key Interaction control Customize areas of screen interactions hardkeys and the keyboard Touch settings You can adjust your screen to be less sensitive to taps and touches From Settings tap Accessibility Interaction and dexterity and tap an option Touch and ...

Page 139: ...hold the Volume up and Volume down keys for three seconds Notifications From Settings tap Accessibility Advanced settings and tap an option Flash notification Flash either the camera light or the screen when you receive notifications or when alarms sound Notification reminders Set periodic reminders for any unread notifications Voice Label Write voice recordings to NFC tags not included to provide...

Page 140: ...to enable the feature for each app l To select which contacts have access to the secondary messenger app tap Use separate contacts list About phone View information about your device including current status legal information hardware and software versions and more 1 From Settings tap About phone and then view your phone number model number serial number and IMEI information 2 Tap additional items...

Page 141: ...amsung com us support videos Smart Simulator samsungsimulator com Tips samsung com us support tips Samsung Care samsung com us support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter ...

Page 142: ...r to the Arbitration Agreement section of the Terms Conditions included with the Product Find legal information online The full Arbitration Agreement Standard Limited Warranty End User License Agreement EULA and Health Safety Information for your device are available online Arbitration Agreement Standard Limited Warranty and Health Safety Information Phone English samsung com us Legal Phone HSGuid...

Page 143: ... treaty provisions Intellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify prepare derivati...

Page 144: ...ct or the components contained therein or compliance of the Product with the requirements of any law rule specification or contract pertaining thereto Nothing contained in the User Manual or any other document shall be construed to create an express or implied warranty of any kind whatsoever with respect to the Product Neither Samsung nor the wireless carrier are responsible for and the Standard L...

Page 145: ...children s access to your mobile device Your device is not a toy Do not allow children to play with it because they could hurt themselves and others damage the device or make calls that increase your device bill Keep the device and all its parts and accessories out of the reach of small children Samsung Electronics America Inc Address 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800...

Page 146: ...chnology to verify you have the right to use the files Preloaded apps on your device may not be compatible with DRM protected files Screen images are simulated Appearance of device may vary The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when yo...

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