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Samsung 820DXn - SyncMaster - 82" LCD Flat Panel..., Service Manual, Page: 54 / 73

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Samsung 820DXn - SyncMaster - 82

4-23

4. Troubleshooting 

FBEX Part

Fix the DNIe screen quality settings to the factory defaults, 

which are the optimal settings. (They cannot be changed.)

If they need to be changed, specialist help is required for the 

DNIe screen quality.

FBEx_WhiteBalance Part

Controls the DNIe RGB white 
balance.

Summary of Contents for 820DXn - SyncMaster - 82" LCD Flat Panel...

Page 1: ...LCD Monitor Contens 820DXn Refer to the service manual in the GSPN see the rear cover for the more information 1 Precautions 2 Product specifications 3 Disassembly and Reassemble 4 Troubleshooting 5 E...

Page 2: ...PC D SUB Video 4 4 4 4 No DVI Video 4 6 4 5 No BNC Video 4 8 4 6 No Component Video Component 4 10 4 7 No AV Video AV 4 12 4 8 O S Problems 4 14 4 9 Faults and Corrective Actions 4 16 4 6 Adjustment 4...

Page 3: ...rope samsungportal com China http china samsungportal com Asia http asia samsungportal com Mideast Africa http mea samsungportal com This Service Manual is a property of Samsung Electronics Co Ltd Any...

Page 4: ...ce before disassembly 2 Follow these directions carefully never use metal instruments to pry apart the cabinet 3 When disassembling the monitor do not use any metal tools except for the provided jig D...

Page 5: ...on Screws 5 Remove the screws and the board designated in the right photo and then place the set down 6 Remove the four 15 screws shown in the figure and remove the board 7 Remove the 4 screws designa...

Page 6: ...Picture Description Screws 9 Remove the screws designated in the right photo and remove the stand 10 Remove the screws designated in the right photo and remove the bracket Reassembly procedures are in...

Page 7: ...3 4 3 Disassembly and Reassemble Memo...

Page 8: ...5 1 5 Exploded View Part List 5 Exploded View Part List 5 1 LS82BPTNBF XSF Exploded View 820DXN F001A M0215 BN91 01855A M0412 T0152 M0002 M0003 BN61 03645A M0013...

Page 9: ...BPT PIVOT 1 SNA M0003 BN96 06315A ASSY STAND P Beethoven Plus 82 AL T3 2 SA M0013 BN96 06313B ASSY COVER P REAR LS82BP SECC PIVOT T1 0 1 SA M0215 BN07 00416A LCD PANEL LTI820HT L01 SSZZT1 8bit 82 0i 1...

Page 10: ...ABEL WINDOWS XP BE40 coated white pol 1 SNA 2 M0013 BN96 06313B ASSY COVER P REAR LS82BP SECC PIVOT T1 0 1 SA 3 M0006 BN63 04061B COVER REAR LS82BP SECC T1 0 BLACK PIVOT 1 SNA 2 M0081 6003 000337 SCRE...

Page 11: ...EM PND M8 D14 L16 ZPC SIL SUM24L 4 SNA 4 M0113 BN61 03627A BRACKET VESA BEETHOVEN_PLUS 82 SECC 2 0 4 SNA 2 M0523 BN96 06365B ASSY BRACKET P WALL BEETHOVEN 82 AL Ex 2 SNA 3 M0081 6003 000337 SCREW TAPT...

Page 12: ...M2893 BN39 00845A LEAD CONNECTOR LS57BP UL1007 26 3P 700 mm 1 SA 2 T0382 BP61 00495C HOLDER CARE PJT ACRYL FOAM T0 25 W30 0mm 0 1 SNA 2 M2893 BN39 00979B LEAD CONNECTOR BeethovenPlus 82 UL2464 2 1 SN...

Page 13: ...NA 2 BN69 03776B BOX 02 SET OUT LS82BPT CB C 03 DY 06 AB 2 SNA 0 1 T0909 BN94 01370T ASSY PCB MISC NETWORK DP LS82BPTNB XSF 1 SNA 2 BN98 00807A ASSY K D PACKING NETWORK BEETHOVENPLUS 1 SNA 3 T0214 020...

Page 14: ...2 SA 4 L0405 0601 001313 LED SMD GRN 2X1 8MM 565NM 3 16X1 6X1 1MM 1 SA 4 L0405 0601 001419 LED SMD RED 3 2X1 6X1 1MM 660NM 3 2X1 6X 1 SA 4 0904 002201 IC I O CONTROLLER IT8718F PQFP 128P 20x1 1 SNA 4...

Page 15: ...007 000669 R CHIP 2Kohm 1 1 10W TP 1608 3 SNA 4 R346 2007 000729 R CHIP 300ohm 5 1 10W TP 1608 15 SNA 4 R2007 2007 000803 R CHIP 36Kohm 1 1 10W TP 1608 2 SA 4 RF03 2007 000828 R CHIP 39Kohm 1 1 10W TP...

Page 16: ...249 C CER CHIP 100nF 10 50V X7R TP 1608 3 SNA 4 C410 2203 005384 C CER CHIP 4700nF 80 20 10V Y5V TP 201 2 SNA 4 AD480 2203 005437 C CER CHIP 10000nF 80 20 10V Y5V 3216 3 SNA 4 AD480 2203 005533 C CER...

Page 17: ...LICON AOD4184A N 40V 50A 0 007ohm 12 SA 3 0902 002380 IC MICROPROCESSOR ADH4450IAA5DO 2 30G Hz 1 SA 3 3709 001371 CONNECTOR CARD EDGE 240 2 1 9mm STRAIGHT 2 SNA 3 M0018 BN97 01831A ASSY MICOM NETWORK...

Page 18: ...9 0505 001170 FET SILICON FDS9933A P 20V 3 8A 0 075oh 2 SA 4 Q409 0505 002169 FET SILICON Si4435BDY T1 E3 P 30V 9 1A 1 SA 4 IC104 0801 002171 IC CMOS LOGIC 74LCX125 BUS BUFFER SOP 14 1 SA 4 M0215 0801...

Page 19: ...SNA 4 MR112 2007 000309 R CHIP 10ohm 5 1 10W TP 1608 5 SA 4 ER13 2007 000669 R CHIP 2Kohm 1 1 10W TP 1608 1 SNA 4 R346 2007 000729 R CHIP 300ohm 5 1 10W TP 1608 12 SNA 4 HR13 2007 000821 R CHIP 390oh...

Page 20: ...2012 3 SA 4 VL6 2703 000398 INDUCTOR SMD 10uH 10 3225 3 SA 4 T0052 2703 001334 INDUCTOR SMD 1 5uH 10 2012 1 SA 4 T0052 2703 001778 INDUCTOR SMD 3 3uH 20 3225 2 SA 4 T0052 2703 002937 INDUCTOR SMD 33u...

Page 21: ...R 4 SA 3 T0289 BN63 03464A SHIELD JACK BEETHOVEN PLUS 40 SECC T0 8 1 SNA 3 M0131 BN63 04464A GASKET BeethovenPlus 57 Conductive Fabri 1 SNA 3 6011 001445 BOLT SOCKET 4 40 UNC L7 NI PLT BRASS HEX 8 SNA...

Page 22: ...nal Standards Institute ANSI C101 1 Leakage Current for Appliances and Underwriters Laboratories UL Publication UL1410 59 7 With the unit completely reassembled plug the AC line cord directly into a 1...

Page 23: ...rument s ground lead last 1 3 Static Electricity Precautions Some semiconductor solid state devices can be easily damaged by static electricity Such components are commonly called Electrostatically Se...

Page 24: ...m being exposed to moisture Otherwise it may cause a fire or electric shock Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product Also check the an...

Page 25: ...1 4 1 Precautions Memo...

Page 26: ...A Wall Mount Kit Specifications Item Description Model SyncMaster 820DXn LCD Panel AMLCD 82 LTI820HT L01 Optimal Resolution 1920 Horizontal x 1080 Vertical WXGA 60Hz Maximum Resolution 1920 Horizontal...

Page 27: ...n Model SyncMaster 820DXn Environmental Considerations Operating Temperature 10 C 50 C 50 F 122 F Operating Humidity 10 90 Operating Temperature 20 C 45 C 4 F 113 F Operating Humidity 5 90 Designs and...

Page 28: ...8ms 450cd m2 1200 1 178 178 8ms Input PC D Sub DVI D BNC D Sub DVI D BNC Video S Video CVBS Component HDMI S Video CVBS Component Feature Speaker 15 Watts x 2 ch SRS Trusrround 10 Watts x 2 ch SRS Tr...

Page 29: ...0992A Samsung Electronics Service center Warranty Card Not available in all locations BH68 00261F Natural Color MDC MagicNet Software User s Manual BN59 00654A D Sub 15 Pin Cable BN39 00244B Power Cor...

Page 30: ...specifications 2 4 Accessories Sold separately Product Description Ccde No Remark DVI Cable BN39 00246F Samsung Electronics Service center Wall Mount KIT WNN 7070 VESA bracket BN96 01791A RS232C cabl...

Page 31: ...2 6 2 Product specifications Memo...

Page 32: ...f no picture appears make sure the power cord is correctly connected Check the following circuits No raster appears Function PBA Main PBA I P PBA 5V develop but no screen Main PBA 5V does not develop...

Page 33: ...r there is any abnormal output at other output terminals Diagnostics C653 C603 C622 CN602 BD643 Main Board Front Yes Check the SMPS Board No Does 5 2 V appear at Pin 15 of CN602 Does DC 12V appear at...

Page 34: ...4 3 4 Troubleshooting 4 2 1 Waveform...

Page 35: ...CN403 C603 CN101 IC103 Main Board Front YES Check the power port No Does the LED light up when turn on the power Does 5V appear at Pin 9 of CN101 D Sub Check the cable connection No YES Does the wave...

Page 36: ...4 5 4 Troubleshooting 4 3 1 Waveform...

Page 37: ...Board Front Yes Check the power port No Does the LED light up when turn on the power Does 5 V appear at Pin 14 and 16 of CN101 DVI port Check the cable connection No Yes Does the wave form as the fig...

Page 38: ...4 7 4 Troubleshooting 4 4 1 Waveform...

Page 39: ...s CN403 IC103 ZD115 113 ID114 Main Board Front Yes Press the power button and check the LED No Does 3 3 V appear at ZD114 118 Is the cable properly connected Reconnect the BNC cable No Yes Does the wa...

Page 40: ...4 9 4 Troubleshooting 4 5 1 Waveform...

Page 41: ...ected correctly to the IP board Diagnostics CN403 R178 R180 R182 ZD115 113 ZD114 Main Board Front Yes Press the power button and check the LED No Does 3 3V appear at ZD114 118 Does the waceform appear...

Page 42: ...4 11 4 Troubleshooting 4 6 1 Waveform...

Page 43: ...nected correctly to the IP board Diagnostics CN403 IC103 ZD115 113 ID114 R180 L104 L105 Main Board Front Yes Check the power port No Does the LED light up when turn on the power Does the waveform at L...

Page 44: ...4 13 4 Troubleshooting 4 7 1 Waveform...

Page 45: ...the IP board correctly Diagnostics FDM IC12 Yes Check IC12 and whether the LED is turned on No When turning the power on in MagicNet mode does the Samsung logo screen appear Does the blue screen appea...

Page 46: ...4 15 4 Troubleshooting 4 8 1 Screens to Check 16...

Page 47: ...ing Manual for information on inputting the DVI DDC Symptoms When the monitor is turned on only a full white pattern is displayed continually regardless of the signals Causes This fault occurs when on...

Page 48: ...4 17 4 Troubleshooting 4 6 Adjustment 4 6 1 Entering Service Mode with Remote Control Entering Service Mode Power Off MUTE 1 Power On 8 2 INFO FACTORY Using factory Remocon 4 6 2 Service Mode Menu 1...

Page 49: ...0Hz Extreme caution needed Component 720p color bar pattern Color control operates normally only in certain modes of certain patterns but in other cases the operation may distort color Extreme caution...

Page 50: ...e more natural video is Too high sharpness may cause the vivid noise Noise Coring Control Peaking Coring Display only the sharp large edge without assuming the small edge of the video as a noise and a...

Page 51: ...rget region Change only when it is needed HLE Horizontal Large Edge Enhancer HDP Horizontal Detail Processor HCE Horizontal Chroma Enhancer VDP Vertical Detail Processor The MPEG NR menu is used to re...

Page 52: ...ubleshooting Display the panel use time and the number of change Time Reset Press the menu button on the front panel for 5 seconds AV size position Adjustment H V size H V Position Panel Info Part AV...

Page 53: ...ice Menu to the default setting Need to turn the Power On Off after reset Spread Spectrum Reset Part NTP3000 Part Controls the amplifier output and PWM mode The default DRC threshold value is used The...

Page 54: ...screen quality settings to the factory defaults which are the optimal settings They cannot be changed If they need to be changed specialist help is required for the DNIe screen quality FBEx_WhiteBala...

Page 55: ...ting DVI cable impedance matching setting Check Status Fan Speed Setting If Current Temperature value is over Temperature Control value Monitor enter the Protection Mode Backlight off and Function LED...

Page 56: ...computer and Monitor PC Connecting to the parallel port of computer Connecting to Monitor 1 2 3 4 The DDC input is available after entering the Service Mode Cancel the DDC Protection 1 Open the file 2...

Page 57: ...rial port of the PC and the input serial port of Beethoven Board with the RS232C cable Option in the Factory Menu Check if BaudRate is set to 115200 5 RS 232C a standard of serial communication is use...

Page 58: ...the OK button then press Next to complete the installation Attached The program is not affected by Windows OS system When the installation is complete using the Setup exe file the icon appears on your...

Page 59: ...4 28 4 Troubleshooting 1 Flash Download in the File Select menu Set as the figure Chip Model Set 2MB_TORINO first 2 After the installation Connection Set as the figure SERIAL1 COM1 115200...

Page 60: ...Config for the auto setting 4 Select the file you want to download on Browse 5 Press 5 to download Turn the power of the board off on when the download success message appears Check the Checksum and...

Page 61: ...4 30 4 Troubleshooting Installing the MDC Multi Display Control Program 1 Run SETUP EXE 2 Click I Agree 3 Click Next 4 Click Install...

Page 62: ...4 31 4 Troubleshooting 5 The installation proceeds...

Page 63: ...vice mode and turn off the Hard power 2 Network Board Press Info and check the version of Network Check the versions of FDM and BIOS and see if they are the same as the version of the server program I...

Page 64: ...6 1 6 Wiring Diagram 6 Wiring Diagram 6 1 Wiring Diagram Main...

Page 65: ...6 2 6 Wiring Diagram 6 2 Wiring Diagram Network...

Page 66: ...6 3 6 Wiring Diagram 6 3 Wiring Diagram Main Power...

Page 67: ...6 4 6 Wiring Diagram 6 4 Wiring Diagram Network Power...

Page 68: ...6 5 6 Wiring Diagram PC D SUB DVI Audio BNC Component Audio AV Audio Video S Video Speaker Audio 6 5 Wiring Diagram Photo Main Board...

Page 69: ...6 6 6 Wiring Diagram 6 6 Wiring Diagram SMPS Board...

Page 70: ...6 7 6 Wiring Diagram 6 7 Wiring Diagram Network Power Board...

Page 71: ...6 8 6 Wiring Diagram 6 8 Wiring Diagram...

Page 72: ...s supplied to the main circuit CN404 Turns the backlight on and controls its brightness and receives the lamp error signals When a problem occurs The LCD backlight is not turned on or becomes darker T...

Page 73: ...BN39 00618D Use The control cable for the main SMPS and the main circuit board The power cable for the SMPS and the circuit board Code Photo BN39 00951A BN39 00984A Use Function Key Cable FAN Cable C...

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