Samson SAM HOME, Mounting And Operating Instructions

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EB 5660 EN 13-1
Repairs
13 Repairs
A defective gateway must be repaired or replaced.
Risk of gateway damage due to incorrect service or repair work.
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Do not perform any repair work on your own.
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Contact SAMSON's After-sales Service for service and repair work.
13.1 Returning devices to SAMSON
Defective gateways can be returned to SAMSON for repair.
Proceed as follows to return devices to SAMSON:
1. Put the gateway out of operation (see the 'Decommissioning' section).
2. Remove the gateway (see the 'Removal' section).
3. Proceed as described on the Returning goods page of our website
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www.samsongroup.com > Service & Support > After-sales Service > Returning goods
NOTICE
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NOTICE
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