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  HS2/AS2 Series 

73 

74 

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

TROUBLESHOOTING 
& WARRANTY 

 

 

Troubleshooting 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Code 

Fault Information 

37 

Master Islanding Error 

38 

Master HW Bus Voltage High 

39 

Master HW PV Current High 

40 

Master Self-Test Failed 

41 

Master HW Inv Current High 

42 

Master AC SPD Error 

43 

Master DC SPD Error 

44 

Master Grid NE Voltage Error 

45 

Master Fan1 Error 

46 

Master Fan2 Error 

47 

Master Fan3 Error 

48 

Master Fan4 Error 

49 

Lost  Communication  between  Master  and 
Meter 

50 

Lost Communication between M<->S 

51 

Lost  Communication  between  inverter  and 
SEC 

52 

HMI EEPROM Error 

53 

HMI RTC Error 

54 

BMS Device Error 

55 

BMS Lost.Conn 

56 

CT Device Err 

57 

AFCI Lost Err 

58 

Lost Com. H<->S Err 

61 

Slave Phase1 Voltage High 

62 

Slave Phase1 Voltage Low 

63 

Slave Phase2 Voltage High 

64 

Slave Phase2 Voltage Low 

65 

Slave Phase3 Voltage High 

66 

Slave Phase3 Voltage Low 

67 

Slave Frequency High 

68 

Slave Frequency Low 

73 

Slave No Grid Error 

74 

PVInputModeFault 

Code 

Fault Information 

Master Relay Error 

Master EEPROM Error 

Master Temperature High Error 

Master Temperature Low Error 

Lost Communication M<->S 

GFCI Device Error 

DCI Device Error 

Current Sensor Error 

Master Phase1 Voltage High 

10 

Master Phase1 Voltage Low 

11 

Master Phase2 Voltage High 

12 

Master Phase2 Voltage Low 

13 

Master Phase3 Voltage High 

14 

Master Phase3 Voltage Low 

15 

Grid Voltage 10Min High 

16 

OffGrid Output Voltage Low 

17 

OffGrid Output Short Circuit 

18 

Master Grid Frequency High 

19 

Master Grid Frequency Low 

21 

Phase1 DCV High 

22 

Phase2 DCV High 

23 

Phase3 DCV High 

24 

Master No Grid Error 

27 

GFCI Error 

28 

Phase1 DCI Error 

29 

Phase2 DCI Error 

30 

Phase3 DCI Error 

31 

ISO Error 

32 

Bus Voltage Balance Error 

33 

Master Bus Voltage High 

34 

Master Bus Voltage Low 

35 

Master Grid Phase Lost 

36 

Master PV Voltage High 

8. 

Summary of Contents for HS2 Series

Page 1: ...ww saj electric com Add SAJ Innovation Park No 9 Lizhishan Road Science City Guangzhou High tech Zone Guangdong P R China GUANGZHOU SANJING ELECTRIC CO LTD HS2 AS2 Series THREE PHASE ALL IN ONE ENERGY...

Page 2: ...ce trouble shooting and safety Please follow the instructions of this manual so that we can ensure delivery of our professional guidance and wholehearted service Customer orientation is our forever co...

Page 3: ...2 2 Mounting Method 21 4 3 Mounting Procedure 22 4 3 1 Installation Tools 22 4 3 2 Mounting Procedure 23 5 ELECTRICAL CONNECTION 33 5 1 Additional Grounding Cable 34 5 2 Connecting Battery COMM Cable...

Page 4: ...s 62 6 5 2 Working Modes Instruction 62 6 6 Export Limit Setting 63 6 6 1 APP Setting 64 6 7 Self test For Italy 64 6 8 Setting Reactive Power Control For Australia 67 6 8 1 Setup Fixed Power Factor M...

Page 5: ...not avoided will result in death or serious injury WARNING WARNING indicates a hazardous situation which if not avoided can result in death or serious injury or moderate injury CAUTION CAUTION indicat...

Page 6: ...completely discharged after disconnecting from power source Please keep the power off prior to any operations Do not expose the battery to temperatures in excess of 50 C Do not subject the battery to...

Page 7: ...ficient ventilation Do not use the battery if it is defective damaged or broken Only use the battery with compatible inverter Do not use the battery with other type of battery Make sure the battery is...

Page 8: ...atteries 2 Do not damage the battery again shock fall trample etc 3 Keep damaged batteries away from water except to prevent an energy storage system from catching fire 4 Do not expose the damaged bat...

Page 9: ...nagement system BMS which is used to ensure efficiency of the battery and protect the battery from operating outside its specified limitations 3 2 Specification for Product Model HS2 AS2 XK T2 T B HS2...

Page 10: ...isplay 6 Communication Port 7 4G Wi Fi Module Port Communication Port 8 BAT BAT port for parallel connection 9 Start button 10 BACK UP 11 Grid Ground 12 Ground 13 Link Port 0 to battery module Positio...

Page 11: ...9 2 No of MPPT 2 Battery Parameters Battery Type LiFePO4 Battery Voltage Range V 180 600 Max Charging Discharging Current A 30 30 Scalability BU2 5 0 HV1 5 up to 5 battery modules Short Time Withstand...

Page 12: ...tion Ambient Humidity 0 100 Non condensing Altitude 4000m 3000m Power Derating Noise dBA 30 Model HS2 5K T2 AS2 5K T HS2 6K T2 AS2 6K T HS2 8K T2 AS2 8K T HS2 10K T2 AS2 10K T HS2 10K T2 B AS2 10K T B...

Page 13: ...e and if such evidence is present do not open the package and contact your dealer as soon as possible 4 1 2 Scope of Delivery Please contact after sales if there are missing or damaged components Inve...

Page 14: ...d by natural convention and suggested an indoor installation or an installation under a sheltered place to prevent the product from exposure to direct sunlight rain and snow erosion Figure 4 1 Install...

Page 15: ...or living arears including but not limited to the following areas bedroom lounge living room study toilet bathroom theater and attic When installing the device at the garage please keep it away from d...

Page 16: ...ep 2 Place the base on the ground make sure the edge of base is 28 34mm away from wall Place the battery module on the base and secure it with screws M4 10 Figure 4 5 Securing the battery Step 3 Stack...

Page 17: ...mplate Remove the rubber feet for the top battery module before installing inverter Figure 4 8 Drilling holes to install inverter Step 6 Use a rubber hammer to drive the screw fixing seat into the hol...

Page 18: ...battery system Step 1 Assemble the bracket and secure it with screws Figure 4 10 Assembling the bracket Step 2 Mark the proper positions of mounting bracket and drill holes on those positions 14mm in...

Page 19: ...f rubber feet on bracket and use a screw M4 10 to secure it with locking brackets Figure 4 12 Install the locking bracket Step 4 Install the locking brackets inverter with screws M6 12 onto the invert...

Page 20: ...Remove the rubber feet for the top battery module before installing inverter Figure 4 14 Drilling holes for installation of Inverter Step 6 Use a rubber hammer to drive the screw fixing seat into the...

Page 21: ...protective equipment must be employed by technicians including insulating gloves insulating shoes and safety helmet WARNING Connect this additional grounding cable before other electrical connection N...

Page 22: ...distance is too far please select an AC cable with larger diameter as per the actual condition Power cable connection procedure Step 1 2 Plug in the assembly and disassembly tool to separate the locki...

Page 23: ...be disconnected from grid quickly The inverter does not require an external residual current device as it has integrated with a RCMU If local regulations require the application of external residual c...

Page 24: ...for connection of cables Please connect the positive connector to the positive side of the solar panels and connect the negative connector to the negative side of the solar side Be sure to connect th...

Page 25: ...this crimped end is for battery side connection The other end is for inverter side connection Customer should crimp the other end of communication cable by themselves 2 Confirm that the DC switch is O...

Page 26: ...in the communication module to 4G WIFI port and secure the module by rotating the nut 1 4G Wi Fi port could be externally connected with eSolar 4G module eSolar Wi Fi module or eSolar AIO3 module for...

Page 27: ...tage battery systems must be operated by qualified technicians in accordance with local and national power grid standards and regulations Step 1 Connect the power cable from B port of inverter to B po...

Page 28: ...al cable of AC and backup side must be connected together for the safety reason Note DO NOT connect the PE terminal of BACKUP side The system connection for grid system without special requirements is...

Page 29: ...AC and backup side must be connected together for the safety reason Note DO NOT connect the PE terminal of BACKUP side The system connection for grid system without special requirements is as below N...

Page 30: ...ith screws M4 25 Figure 5 16 Installing side covers for battery module 5 10 AFCI Optional The inverter is equipped with arc fault circuit interrupter AFCI With AFCI protection when there is an arc sig...

Page 31: ...1 Turn on the circuit breaker Step 2 Press and hold the main switch for 2 3s until the display is on 6 1 2 Shut Down Step 1 Press and hold the main switch for 5s until the display is off Step 2 Turn...

Page 32: ...porting and exporting at all Off Off grid Battery Solid Battery is discharging On 1s off 1s Battery is charging On 1s off 3s SOC low Off Battery is disconnected or inactive Grid Solid Connected to gri...

Page 33: ...e the LED indicators on the inverter to ensure the inverter is running properly 6 4 eSAJ APP Connection 6 4 1 Account Login Step 1 Log in to eSAJ Home if you do not have an account please register fir...

Page 34: ...Local Connection Step 3 Enter password 123456 Step 4 Click on Bluetooth and activate the Bluetooth function on your phone then click on Next Step 5 Choose your inverter according to your inverter SN...

Page 35: ...ent electricity generated by photovoltaic system will be supplied to load first the surplus energy will be stored in battery then the excess electricity will be exported to the grid When the solar is...

Page 36: ...each other Method 1 Export limitation setting is to control the export electricity to the grid Method 2 Generation limit is to control the electricity generated by the inverter 6 7 Self test For Italy...

Page 37: ...Quick Installation Manual Step 2 Select Italy for Country and choose your corresponding Grid Code from Initial Setting Step 3 You can choose self test item required Individual self test time is approx...

Page 38: ...lect Power Adjustment and enter password 201561 Step 2 Select Capacitive Power Factor or Inductive Power Factor according to your local grid regulation The power factor range is from 0 8 leading 0 8 l...

Page 39: ...ion please select corresponding grid compliance according to state regulation during installation You can choose a state regulation compliance with your local grid via eSAJ Home 2 Log in to eSAJ Home...

Page 40: ...temperature as 20 C 40 C humidity 85 RH 3 For long term storage 3 months please put it in an environment with a temperature of 25 C to 25 C and a humidity of 85 RH 4 The battery should be stored in a...

Page 41: ...Voltage High 66 Slave Phase3 Voltage Low 67 Slave Frequency High 68 Slave Frequency Low 73 Slave No Grid Error 74 PVInputModeFault Code Fault Information 1 Master Relay Error 2 Master EEPROM Error 3 M...

Page 42: ...al Communication Error 98 Battery Module Sequence Error 99 Discharge Overcurrent Protection 100 Charge Overcurrent Protection 101 Module Under Voltage Protection 102 Module Over Voltage Protection 103...

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