4
1
Box Contents
Ethernet Cable
Internet cable
Two-part Power supply
Router
Reference card
Get connected
Sagemcom 2704N Setup Guide
What to do
How to do it
First, check that your phone
line is working...
Pick up or plug in a phone and check for a dial tone.
If you don’t hear a dial tone, or the line is noisy, there may be a
fault on your phone line. Contact your phone provider and try
connecting to broadband again when it’s fixed.
If your phone line is OK,
check your broadband
equipment...
1.
Check that every device connected to your phone line (e.g.
answerphones, alarms etc.) is using a microfilter.
2.
If checking microfilters hasn’t fixed the problem, unplug
everything from your phone line (in all sockets), leaving
only your router connected and try again.
3.
If the problem continues, connect the router to your
master phone socket (it’s usually the one closest to where
the line enters your premises) and try again.
If steps 2 or 3 fixed the problem, then either an extension or
one of the devices connected to your line is the cause of the
problem. You can find out which by plugging your devices back
in one at a time.
If the Broadband light is
still flashing after trying the
above...
Contact your IT helpdesk or speak to your corporate
administrator for further assistance..
If the Broadband light is flashing
There’s a problem with your broadband signal. Please follow the steps below.
1.
Extend the feet on the bottom of the router and
make sure it’s steady when you stand it up.
2.
Assemble the power adapter by sliding the three-
pin plug onto the main unit until it clicks into place.
Plug the power cable into the back of your router
and the other end into a power socket.
3.
Plug the white Internet cable into the
ADSL
socket on your router. Plug the other end of the
cable into the
DSL
socket of the microfilter. Plug the microfilter into your phone socket.
4.
Press the black power button (marked ) on the back of your router to switch it on. Wait
for the
Power
and
Broadband
lights to turn
green
.
Step 1 - Set up your router
Microfilter
Wi-Fi Network:
JLP-C2F3G5
Wi-Fi P
asswor
d (Key):
a2b3c4d5e6
Router Addr
ess:
http://192.168.1.254
Router Passwor
d:
A3E4F6H7J9
Reference car
d
Passwor
ds are case sensitive
Your broadband
username
and
password
are provided by your IT helpdesk
or Corporate administrator. It will be in one of the following formats:
btebb/username^companydomain.extension
ecuk/username^companydomain.extension
mxecuk/username^companydomain.extension
mxtwuk/username^companydomain.extension
<username>@<business_unit_id>.BTHA
