®
®
www.ruvati.com
Printed in USA
1-855-4-RUVATI
Page 10
RVF1290CH
®
This warranty gives customer specific legal rights, and customer may also have other rights
which vary from state to state.
When requesting warranty service, you will need to provide:
1. an approved Return Merchandise Authorization number (RMA) issued by Customer Ser-
vice
2. a dated, valid proof of purchase (payment receipt from an authorized Ruvati reseller)
3. a description of the problem
Items must be properly and safely packed in such a manner to prevent damage to the part
or product during shipment. For your safety, please ship via insured carrier which employs
package tracking.
After warranty service is completed, any repaired or replacement parts/products will be re-
turn shipped via Standard Ground service to the customer free of charge. Upgraded expe-
dited shipment is available for a fee.
Ruvati will not service received items when:
1. The item is inspected and found to be not covered by the warranty.
2. The item is inspected and found to be damaged during shipment due to lack of proper
packaging.
Return shipment of such products will be at the expense of the customer.
For products that are discontinued and no longer serviceable and/or replaceable, a pro-rated
credit towards a purchase of another similar Ruvati brand product will be issued.
For Warranty Services, please contact:
1-855-4-RUVATI
www.ruvati.com
Ruvati USA, Inc.
404 W Powell Ln. Ste 505
Austin, TX 78753
