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47 

 

8.7.2

 

getapn 

If the device is connected to GSM and GPRS networks but does not send any data, check the APN 
and connection settings with the 

getapn

 SMS command.  

Command syntax: 

password getapn 

Response example: 

APN: banga User: PSW: IP1: 92.62.134.38 Port1: 9021 IP2: 195.14.173.3 Port2: 

9000 TCP/UDP: 0 

The parameters and their values are self-explanatory, except for 

TCP/UDP

TCP/UDP 

This parameter shows which protocol is used. Possible values: 

 

 TCP 

 

 UDP 

 

 

If the 

getapn

 response text is very long (for example, the APN, username and password are 

32 symbols long each and two servers are used), it might not fit into a single message and 
be cropped.

 

8.7.3

 

coords 

Use the 

coords

 SMS command to know if the device has an accurate GNSS fix. 

Command syntax: 

password coords 

Response example if there is no GNSS fix: 

GPS is not available

 

Response example if there is a GNSS fix: 

2019-06-20 07:01

, lat. 46.1443183, long. 11.881766, 

alt. 217.5, 

sat. 8,

 dir. 198.10, 

hdop 100

state 3

 

The relevant parameters and their values are described in the table below.  

Datetime 

The current date and time in GMT. 

sat. 

The number of visible satellites. At least 4 satellites must be visible to get 
an accurate GNSS signal.  

hdop 

The current HDOP (signal accuracy) level. If the HDOP level is above 3.5, 
the GNSS signal is inaccurate. 

state 

The current GNSS state. Possible values: 

 GNSS module off 

 GNSS module on, no fix 

 GNSS module on, fix acquired 

 GNSS module not responding 

 GNSS module is in sleep mode 

 GNSS module disabled 

 

Summary of Contents for FM-Eco4 S Series

Page 1: ...FM Eco4 S Series User Manual v2 1 2019 09 30 ...

Page 2: ...ontents Regular Housing 13 2 6 Package Contents IP67 Housing 14 2 7 Certifications 15 3 Technical Information 16 3 1 Indication LED Patterns 16 3 2 Device Pinout 16 3 3 Physical Characteristics 17 3 4 Technical Characteristics 17 3 4 1 Environmental Specifications 17 3 4 2 Electrical Specifications 17 3 4 3 Power Consumption 12 V DC 18 3 4 4 Connectivity 18 3 5 Interfaces 18 3 5 1 Power Supply 18 ...

Page 3: ...ce Center 30 7 2 Starting the Configuration 31 7 2 1 Configuration Menu 33 7 3 Configuration Basics 34 7 3 1 File Extension 34 7 3 2 Loading a Configuration from a File 34 7 3 3 Saving a Configuration to a File 34 7 3 4 Loading a Configuration from a Device 35 7 3 5 Saving a Configuration to a Device 35 7 4 Essential Settings 36 7 4 1 Server Settings 36 7 4 2 APN Settings 37 7 4 3 Engine Detection...

Page 4: ...mmendations 42 8 3 1 External GNSS Antenna Positioning 43 8 4 Wiring Diagram Regular Housing 44 8 5 Wiring Diagram IP67 Housing 45 8 6 Installation Check up 46 8 7 Troubleshooting 46 8 7 1 gsminfo 46 8 7 2 getapn 47 8 7 3 coords 47 8 7 4 reset 48 ...

Page 5: ...ptela lt 1 2 Legal Information Copyright 2019 Ruptela All rights reserved Reproduction transfer distribution or storage of parts or all of the contents in this document in any form without the prior written permission of Ruptela is prohibited Other products and company names mentioned in this document are trademarks or trade names of their respective owners 1 3 Contact Information General enquirie...

Page 6: ...ating system requirements in Sample configuration 1 7 2018 12 06 Updated List of the peripheral devices in Peripheral accessories 1 8 2019 01 02 Added Description of antenna reconnection for FM Eco4 E S 1 9 2019 03 08 Added Description of profile switching notification in Profile settings Updated LED status diagrams replaced by a table in LED status Updated Description of Operator list Updated Des...

Page 7: ...xtended time periods Any installation and or handling during a lightning storm is prohibited Caution If an incorrect type of battery is used for replacement there is a high explosion risk Dispose of used batteries according to the environmental requirements For configuration use cables that were purchased from Ruptela Ruptela is not responsible for any harm or damage caused while using the wrong c...

Page 8: ... for emphasis Italic text Used to indicate items that belong to a list and can be selected Note Used to highlight important information or special conditions Caution Used to mark actions that require caution when handling the product Warning Used to mark actions that may cause irreversible damage if performed incorrectly Tip Suggestions on how to proceed ...

Page 9: ...llite System GMT Greenwich Mean Time GNSS Global Navigation Satellite System GPRS General Packet Radio Service GPS Global Positioning System GSM Global System for Mobile Communications OBD On board Diagnostics LED Light Emitting Diode PCB Printed Circuit Board SMS Short Message Service TCP Transmission Control Protocol UDP User Datagram Protocol USB Universal Serial Bus VCOM Virtual Communication ...

Page 10: ...e Center https doc ruptela lt display AB Device Center Advanced configuration manual https doc ruptela lt pages viewpage action pageId 2129929 Firmware and configurator files https doc ruptela lt pages viewpage action pageId 2129925 Microsoft Framework https www microsoft com en us download details aspx id 17851 VCOM drivers https doc ruptela lt display AB FM4 drivers ...

Page 11: ...a cellular GSM GPRS networks The FM Eco4 S Series devices come in the following variations FM Eco4 light S the most basic version no internal battery FM Eco4 light S includes an internal battery FM Eco4 S includes an internal battery and IP67 certified housing FM Eco4 E S includes an internal battery IP67 certified housing and an external GNSS antenna FM Eco4 light S FM Eco4 E S ...

Page 12: ...11 2 2 Device Overview Regular Housing Mini USB port 12 Pin port Indication LEDs 2 3 Device Overview IP67 Housing 12 Pin cable GNSS antenna cable FM Eco4 E S only Indication LEDs ...

Page 13: ...a from GPS and accelerometer Driver behaviour monitoring Eco Drive Driver identification Temperature monitoring Remote ignition blocking Internal geozones Jamming detection Commands and configuration via SMS Supports additional sensors ...

Page 14: ... Housing The device is packed in a cardboard box The package contains the following items 1 The device itself 2 A 12 Pin cable By default no SIM card is provided in the package SIM cards can be obtained from your local phone operator ...

Page 15: ...acked in a cardboard box The package contains the following items 1 The device itself 2 An external GNSS antenna FM Eco4 E S only 3 A signal cable By default no SIM card is provided in the package SIM cards can be obtained from your local phone operator ...

Page 16: ...5 2 7 Certifications The FM Eco4 S Series devices have passed quality tests and comply with the following certifications E Mark CE RED RoHS EAC IP67 rating FM Eco4 S and FM Eco4 E S ANATEL 02411 19 10736 ...

Page 17: ... One device connected Twice every 5 seconds Two devices connected Three times every 5 seconds Three devices connected All Once every 5 seconds Sleep deep sleep mode 3 2 Device Pinout Pin Wire color Description BAT VIN Red Power supply 6 12 24V GND Black Ground connection DIN1 Pink Digital input 1 DIN2 Blue Digital input 2 DIN3 White Digital input 3 invertible DIN4 Yellow Digital input 4 invertible...

Page 18: ...4 light S FM Eco4 S FM Eco4 E S Temperature Operating 30 to 60 C Storage 40 to 65 C Operating 20 to 60 C Battery charging 0 to 45 C Battery discharging 20 to 60 C Storage 20 to 60 C Relative humidity 5 to 95 Non condensing 3 4 2 Electrical Specifications FM Eco4 light S FM Eco4 light S FM Eco4 S FM Eco4 E S Power supply range 6 31 5 V DC Power supply voltage 6 12 24 V DC Maximum current rating 400...

Page 19: ...band 850 900 1800 1900 MHz GNSS GPS GLONASS module Modem Quectel MC60 Antenna Internal or External Augmentation systems QZSS Frequency 1575 42 MHz GPS 1601 71 MHz GLONASS Channels 33 tracking 99 acquisition 210 PRN Acquisition sensitivity 149 dBm Tracking sensitivity 167 dBm Reacquisition sensitivity 161 dBm Cold start duration 35 s 3 5 Interfaces 3 5 1 Power Supply Pins BAT VIN GND CHASSIS Purpos...

Page 20: ...tal Outputs Pins DOUT1 DOUT2 both invertible Purpose To control various peripherals Parameters Maximum voltage 32 V DC Maximum current 1 A Applications Driver registration Engine blocking Warning indication Network jamming detection 3 5 5 1 Wire Pins 1 Wire POWER 1 Wire DATA Purpose To monitor the values of various peripherals Parameters Power output 80 mA 4 1 V DC Maximum cable capacitance 4 nF A...

Page 21: ...stic housing Insert the screwdriver between the top and bottom parts of the housing and lift the top part up as shown in the image below The top of the housing should easily dismount from the holding pins Make sure that the device is powered off before opening it The use of inappropriate tools or excessive force may cause permanent damage to the device Avoid opening the device more times than requ...

Page 22: ...s shown in the image below The microchip must be facing down All SIM card security codes must be disabled otherwise the SIM card will not work with the device Use a non prepaid SIM card to ensure that the balance does not suddenly run out and cause connectivity issues ...

Page 23: ...dle plastic pin 1 3 Mount the PCB on the stabilizer pin 2 4 Mount the PCB on the support pin 3 Once one side of the PCB is attached to the holding pins push the other side of the PCB down onto the other pins The PCB should attach to them easily Once the PCB is attached to the pins place the of top the housing on one side of the device as shown in the image below Then simply push the other side dow...

Page 24: ...ge below The cable can be connected in only one way 4 4 2 USB Cable Connection Connect the USB cable to the mini USB port as shown in the image below The cable can be connected in only one way Connect the other end to your computer The device can be configured when powered via USB using an external power supply for configuration is optional ...

Page 25: ...crewdriver to open the plastic housing Unscrew the 6 screws at the bottom of the device as shown in the image below Once unscrewed the top of the housing should come off easily Make sure that the device is powered off before opening it The use of inappropriate tools or excessive force may cause permanent damage to the device Avoid opening the device more times than required as it may wear out the ...

Page 26: ...s shown in the image below The microchip must be facing down All SIM card security codes must be disabled otherwise the SIM card will not work with the device Use a non prepaid SIM card to ensure that the balance does not suddenly run out and cause connectivity issues ...

Page 27: ...mini USB port as shown in the image below The cable can be connected in only one way Connect the other end to your computer The device can be configured when powered via USB using an external power supply for configuration is optional 5 3 3 External GNSS Antenna Cable Connection FM Eco4 E S only The external GNSS antenna cable is connected out of the box you do not need to reconnect it ...

Page 28: ...nd reconnect the antenna properly to maintain the integrity of the housing Follow these steps to disconnect the antenna 1 Unscrew the housing screws and remove the top see the picture in section 5 1 2 Carefully remove the PCB from the holding points 3 Disconnect the antenna cable from the PCB 4 Move the antenna gasket 1 out of the housing and remove the antenna cable 2 from the housing ...

Page 29: ...ct the antenna cable to the PCB 3 Mount the PCB onto the holding points 1 2 while firmly placing the cable into its fixing point 3 4 Put the top on and screw in the screws 1 Carefully insert the gasket 2 into its place make sure it is inserted tightly If step 4 is not completed the housing will not be waterproof ...

Page 30: ...tems are supported 6 1 Driver Installation Procedure Follow these steps to install the VCOM drivers 1 Uninstall any previous VCOM drivers Windows 7 Start Settings Control Panel Add or remove programs Windows 10 Start Settings Apps Apps features 2 Extract the downloaded driver archive to your desired location Launch the appropriate installation file for your operating system 32 bit operating system...

Page 31: ...n existing configuration file Send a configuration file to your device Load an existing configuration file from your device Update the device firmware Download the Device Center from our documentation website doc ruptela lt You can also find a detailed description of the Device Center in the User manual section Extract the downloaded archive to your desired location Launch DeviceCenter exe ...

Page 32: ...ting the Configuration After launching the Device Center click Configure device in the main menu If the VCOM drivers are installed you will be directed to the configuration type selection menu Click Connect device ...

Page 33: ...32 Select your device in the device selection menu by clicking on it Click Next to continue ...

Page 34: ...e following elements 1 An Advanced mode button opens the advanced configurator 2 Device info displays information about the connected device 3 An information icon opens the Device Center user manual 4 A configuration load save button bar used to load save configuration files 5 Device settings grouped by functionalities ...

Page 35: ... 3 1 File Extension Configuration file extension for Eco4 S Series devices fk4c Configuration files can easily be recognized by their own icon 7 3 2 Loading a Configuration from a File Click Load from file in the button bar Locate your configuration file and click Open You can also load a configuration file by dragging and dropping the file into the Device Center Loading a configuration from a fil...

Page 36: ...e Loading a configuration from a device will discard any changes to the existing configuration 7 3 5 Saving a Configuration to a Device Click Save to device in the button bar The configuration will be saved to the connected device Saving a configuration to a device will overwrite the existing configuration in the device without any confirmation ...

Page 37: ...settings are already entered IP Domain name The IP address of the server You may enter a numerical address or a domain name Default value 92 62 134 34 TrustTrack server Port The port of the server Default value 9015 TrustTrack server TCP protocol Protocol The connection protocol Possible values UDP uses less data but is less reliable UDP does not check for lost packets or their order TCP uses more...

Page 38: ...e will not send any data without APN settings They must be provided by your SIM card provider Name The APN name This parameter is mandatory for most SIM cards Consult with your SIM card provider for more information Username The APN username This parameter is optional Password The APN password This parameter is optional ...

Page 39: ...nt Sensor the engine is considered to be on when movement is detected Custom configure your own engine detection conditions More info Device Center User Manual Default value Ignition DIN4 Location update rate How often the device updates its location This controls how often data is collected and sent Possible values High at least twice a minute when driving Medium at least once a minute when drivi...

Page 40: ...nced configurator is available at doc ruptela lt Close the advanced configurator to return to the Device Center If you change any settings that are only available in the advanced configurator you will not be able to use that configuration in the Device Center and will need to reset it The configuration saved to the device will not be affected 7 6 Configuration via SMS Commands Alternatively the de...

Page 41: ... extension for Eco4 S Series devices efwk4 7 7 2 Updating Firmware Automatically If the Device Center is newer than the detected device firmware it will suggest updating the firmware Click Update firmware to update the firmware If the firmware is not updated you will not be able to load and save configuration files from to the device This method does not require an internet connection This allows ...

Page 42: ...figurator menu Locate your firmware file and click Open The firmware update process will start 7 7 4 Updating Firmware Over the air The exact process of how to update firmware over the air depends on your fleet management software The following conditions must be met for the update to be successful The device must be connected to a power supply The device must be connected to a GSM GPRS network ...

Page 43: ... is carried out only by qualified personnel Before starting the installation decide where you will install the device The installation location depends on the vehicle and selected installation method Follow these recommendations to ensure that the device works properly Install the device in a service access area under the dashboard behind the fuse box etc Fix the device firmly to the attaching sur...

Page 44: ...is recommended to place the GNSS antenna behind the dashboard as close to the windshield as possible and further away from the doors It must be uncovered and facing up as shown in the picture below Correct Incorrect Incorrect antenna placement may result in reduced tracking accuracy ...

Page 45: ...44 8 4 Wiring Diagram Regular Housing Power input 6 31 5 V DC We recommend using an external 1 A fuse ...

Page 46: ...45 8 5 Wiring Diagram IP67 Housing Power input 6 31 5 V DC We recommend using an external 1 A fuse ...

Page 47: ... device to check what might be wrong 8 7 1 gsminfo Use the gsminfo SMS command to know if the device is connected to GSM and GPRS networks Command syntax password gsminfo Response example ST 2019 06 20 23 26 33 OP 22210 lvl 15 LAC 20030 CID 28289 GSM M I 126 R 125 SP 0 GPRS 0 O 64 C 0 E 248 LK O 575 E 1 TMO 126 RS 04 P 0 The relevant parameters and their values are described in the table below lvl...

Page 48: ... 7 3 coords Use the coords SMS command to know if the device has an accurate GNSS fix Command syntax password coords Response example if there is no GNSS fix GPS is not available Response example if there is a GNSS fix 2019 06 20 07 01 lat 46 1443183 long 11 881766 alt 217 5 sat 8 dir 198 10 hdop 100 state 3 The relevant parameters and their values are described in the table below Datetime The cur...

Page 49: ...48 8 7 4 reset When all else fails use the reset SMS command to restart the device Configuration parameters will not be lost Command syntax password reset Response example Resetting device ...

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