5 Maintenance and Troubleshooting
5.1 General Troubleshooting Procedure
5.2 Troubleshooting Common Faults
Symptom
Possible Causes
Solution
Forgetting the
management interface
login password
A password is manually configured but
it is forgotten.
Please contact Ruijie Networks Customer Service
Department for technical support.
The status indicator is
not on after the switch
is started.
The power supply module does not
supply power.
The power cable is in loose contact.
Check whether the power socket at the equipment
room is normal and whether the power cable of the
switch is in good contact.
The status indicator is
red.
Fan alarm
Temperature alarm
Check whether the fan is blocked or damaged.
At this time, the switch already stops the normal
service exchanges. Check in time the working
environment of the switch, clean the dust on the
cabinet and reinforce the refrigeration effect.
