System 9000TS
107
Possible cause:-
More than one output card has the same address.
Solution:-
Remove all output cards and check / change address settings on 8way switch as per user
instructions. Replace output cards one by one confirming each time the sign on address via
the display LED’s on the front of the output card, printer or AMS outputs. If a card signs on
with the wrong address please re-check the address settings, if they are found to be correct
then contact RTK for advice and possible replacement card.
Possible cause:-
New card does not fit within defined system structure. E.g. the system structure is set for 10
output cards and the user has fitted 11 to the system.
Note: An output card cannot sign on if it is not defined within the SYS9000 structure.
Solution:-
If the card to be added is of the same type as existing cards in the system then it is possible
to use the “add and remove” card feature in the configuration software to add an additional
card. It is important to note that this feature is not available on all versions of the
configuration software, if you do not appear to have this feature please contact RTK for
advice and possible configuration software update.
If the card to be added to the system is a new card type e.g. your system consists of input
and output cards and you wish to add relay cards you must contact RTK for advice.
Possible cause:-
Card is faulty.
Solutions:-
If you have tried all of the above solutions without success then contact RTK for advice and possible
card replacement.
Status led on some relay cards fail to illuminate
Possible cause:-
Relay card has address set incorrectly.
Solution:-
Remove card and check / change address settings on 8way switch as per user instructions.
Replace card and check if status Led illuminates.
Possible cause:-
Input and Relay card not linked. The relay card cannot sign on without being linked to an
input card this is done via switches on the rack mother board.
Solution:-
Check mother board switch settings between complementary input and relay cards, refer to
section “INTER CARD COMMUNICATIONS” for information.
Possible cause:-
More than one relay card has the same address.
Solution:-
Remove all relay cards and check / change address settings on 8way switch as per user
instructions. Replace relay cards one by one confirming each time the sign on address via
the display LED’s on the front of the relay card, printer or AMS relays. If a card signs on
with the wrong address please re-check the address settings, if they are found to be correct
then contact RTK for advice and possible replacement card.