RTA 460ESMC Page 73 Product User Manual Download

Page: 73 / 75

Real Time Automation, Inc.

1-800-249-1612

Save and Replace Configuration Using SD Card

Saving Configuration Using SD Card

This function saves the gateway’s configuration automatically to an SD Card each time the gateway is

rebooted via the

Restart Now

button on the web page. If this unit should fail in the future, the last

configuration stored on the SD card and can be used for a new gateway to get the application back up
and running quickly.

This SD Card replaces every configurable field in the gateway,

EXCEPT

for IP Address, Subnet Mask, and

Default Gateway.

Replacing Configuration Using SD Card

To replace a configuration in a gateway using the SD Card, a specific sequence of events must be
followed for the replacement to happen correctly:

Extract SD Card from gateway you wish to copy the configuration from.

Power up the gateway you wish to copy the configuration to. DO NOT INSERT SD CARD YET.

Navigate to the webpage inside the unit.

Navigate to the dropdown

Other->Utilities

If you are not currently in

Mode: Configuration

, go into Configuration Mode by clicking the

Configuration Mode

button at the top left-hand side of the screen.

Press the

Revert to Manufacturing Defaults

button on the Utilities Page. The Configuration will

ONLY be replaced by the SD Card if the gateway does not have a configuration already in it.

When the unit comes back in

Mode: Running

, insert the SD Card.

Do a hard power cycle to the unit by unplugging power. DO NOT RESET POWER VIA WEB PAGES.

It will take an additional 30 seconds for the unit to power up while it is transferring the
configuration. During this time, the gateway cannot be accessed via the web page.

When the unit comes back up, the configuration should be exactly what was on the SD Card.

Summary of Contents for 460ESMC

Page 1: ...Real Time Automation Inc 1 1 800 249 1612 Firmware Version 8 7 22 460ESMC NNA1 Protocol Gateway Product User Guide ...

Page 2: ...sion or limitation of incidental or consequential damages therefore the limitations set forth in this agreement may not apply to you No patent liability is assumed by Real Time Automation with respect to use of information circuits equipment or software described in this manual Government End Users If this software is acquired by or on behalf of a unit or agency of the United States Government thi...

Page 3: ... Configuration Auto Configure 18 Group by Device Default Method 19 Group by Data Type 19 EtherNet IP Adapter Data Group Configuration Manual Mode 20 EtherNet IP Adapter Data Group Configuration Using Strings 22 EtherNet IP Adapter Mapping Configuration 25 Modbus TCP IP Client Configuration 28 Modbus TCP IP Client Device Configuration 29 Configuring Read and Write Scan Lines 31 Mapping Transferring...

Page 4: ... Security Log Out 54 Email Configuration 55 Alarm Configuration 56 Diagnostics Alarm Status 58 Alarms Active 58 Alarms Clear 59 Change of State COS Configuration 60 Diagnostics Info 61 Diagnostics Mapping 61 Diagnostics EtherNet IP Adapter 62 Diagnostics Modbus TCP IP Client 65 LED Configuration 70 Configuration Files 71 Export Configuration 71 Import Configuration 71 Save and Replace Configuratio...

Page 5: ... 7 4 9 1 20 Features Added 1 BMS BM DFM DS DM TCP USB PBS have been ported to the latest base software 2 TCP BMS BM now Available on N2E and N2EW hardware Platform 3 New ASCII Mode Available on TCP A USB WI protocols 4 User Guides updated with more examples Bug Fixes 1 Improved Data Mapping and String Mapping performance 2 Improved functionality performance on EC ETC ES MC MS BS BC A WI PS protoco...

Page 6: ... configure the 460ESMC NNA1 gateway For further customization and advanced use please reference the appendices located on the CD or online at http www rtautomation com product 460 gateway support If at any time you need further assistance do not hesitate to call Real Time Automation support Support Hours are Monday Friday 8am 5pm CST Toll free 1 800 249 1612 Email support rtautomation com ...

Page 7: ...ch as LEDs For these sections be sure to identify the hardware platform you are using To find which hardware platform you are using 1 Look on the front or back label of the unit for the part number 2 On the webpage inside the gateway navigate to the dropdown menu under Other and select Utilities Click the Listing of Revisions button The full part number is displayed here Once you have the full par...

Page 8: ...Real Time Automation Inc 8 1 800 249 1612 Hardware NNA1 Powering the Gateway 1 Connect a 12 24 VDC power source to the gateway Red Wire Black Wire a The unit draws 175mA 12 V ...

Page 9: ...e under the DIN Rail 3 While pressing the 460ESMC NNA1 against the rail press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail 4 Release upward pressure Removing Follow these steps to remove your interface converter 1 Press up on unit to engage the spring loaded lower clip 2 Swing top of the unit away from DIN Rail DIN Rail Spring Loaded Lower Clip ...

Page 10: ...rogram from the CD ROM 3 Find unit under Select a Unit a Change Gateway s IP address to match that of your PC if DHCP has failed i You will know DHCP has failed if the gateway s IP address is AutoIP at 169 254 X Y ii If successful it will say DHCP d at ex 192 168 0 100 or however your DCHP Client is set up b If you do not see the gateway in this tool then your PC is most likely set up as a static ...

Page 11: ...efault Gateway 2 The gateway must be on the same Network Subnet as the PC whether it s setup for DHCP or Static Once you have both devices on the same network you should be able to ping the gateway using a MS DOS Command Prompt The Screenshot above shows a gateway that is currently set to a static IP Address of 192 168 0 100 If you are able to successfully ping your gateway open a browser and try ...

Page 12: ...ted after every change Multiple changes can be made before a restart but they will not be committed until the gateway is restarted When all desired changes have been made press the Restart Now button The webpage will redirect to our rebooting page shown below The reboot can take up to 20 seconds o If the IP address has not been modified the gateway will automatically redirect to the main page o If...

Page 13: ...bled Configuration cannot be changed during Running Mode If changes are needed click the Configuration Mode button shown in the green box below Configuring Mode Protocol communication is stopped and no data is transmitted Configuration is allowed Navigation green box below You can easily switch between modes and navigate between pages Configuration Diagnostics and Other pages using the buttons on ...

Page 14: ...vice Configuration The device configuration area is where you assign the device description parameter Changes can only be made when the gateway is in Configuration Mode Once you are done configuring the Description click the Save Parameters button ...

Page 15: ...e Once you are done configuring the Network Settings click the Save Parameters button If you are changing the IP Address of the gateway the change will not take effect until the unit has been rebooted After reboot you must enter the new IP Address into the URL It is recommended to leave the DNS Gateway set to 0 0 0 0 and the Ethernet Link as Auto Negotiate If configuring the gateway to use E mail ...

Page 16: ...Click the EIP Adapter button to access the configuration page 1 Network Interface Network to make EtherNet IP connection If using single port hardware the Network Interface will default to Ethernet Port only 2 Device Label Enter a label to identify the device within the gateway ...

Page 17: ...r group 2 Data Format sets the formatting of the data Automap will use this packing size to map data to from the other protocol There are three ways to configure this protocol 1 Auto Configure Group by Device Default 2 Auto Configure Group by Data Type 3 Manual Mode NOTE You may go back and forth between modes but when reverting from Manual Mode to either of the two Auto Configure Modes all change...

Page 18: ...ed as 64 Bit Int or 64 Bit Uint matching signs whenever possible 5 Any 32 Bit Float will be mapped as 32 Bit Float 6 Any 64 Bit Float will be mapped as 64 Bit Float 7 Any coils or 8 16 32 Bit Binary Packs will be mapped as Binary 8 Bit Pack Binary 16 Bit Pack Binary 32 Bit Pack matching bit sizes whenever possible Any 1 Bit Binary Pack will be mapped to Binary 8 Bit Pack 8 The read or write direct...

Page 19: ...he other protocol on the gateway and auto configures the data groups on the EtherNet IP adapter for all the data points within the other protocol Another way to view this option is to say that the data points allocated are packed together so there is very little wasted data space The data is packed or optimized Example Protocol A is a master client protocol that has 2 devices with the same setup D...

Page 20: ...k OK to confirm mode change or Cancel to remain in Auto Configure Mode b Once OK is clicked there are two options for how to proceed i To keep the data groups that are already configured press OK c You would want this option if you are adding additional data groups or you want to modify the data group s that already exist ii To delete the data groups that are already there and start over press Can...

Page 21: ...er Save Parameters is pressed Example Use the instances and sizes next to the I O Type for information to connect to an EtherNet IP scanner client Input Instance or destination for target to originator T2O as 100 Output Instance or destination for originator to target O2T as 112 Configuration Connection Instance is always 1 Data Input Size for target to originator as 32 bytes Data Output Size for ...

Page 22: ...ngth Each String String 1 Port String 2 Port String 3 Port and String 4 Port may have 99 characters When using String 1 Port use Input Assembly 101 Output Assembly 113 where Byte 0 would be the length and Byte 1 99 would contain the data When using String 2 Port use Input Assembly 102 Output Assembly 114 where Byte 0 would be the length of String 1 and Byte 1 99 would contain the data of String 1 ...

Page 23: ... the gateway 3 The Coms Format Select the format you wish to display in your PLC 4 The Connection Parameters Keep in mind that the RTA sizes that are display on the EtherNet IP adapter web base configuration are in on the bytes 8 bits NOTE The connection parameters table indicates how many bytes to use for the assembly instance If you are using a data format that is not type 8 Bit Int Uint this nu...

Page 24: ...PLC Comm Format is setup for Data Int then the PLC size needs to be setup at 48 Since INT has 2 bytes you ll need 48 instances of 16 bits which will equal 96 bytes to the RTA If PLC Comm Format is setup for Data Dint then the PLC size needs to be setup at 24 5 After you click OK you will be prompted to enter the Requested Pack Interval RPI The RPI minimum value is 20ms 6 Click OK once more to fini...

Page 25: ...ple will reference how the RTA gateway mapping references RSLogix Below the RTA gateway is configured as follows Within the PLC the Comm Format is selected as Data INT with a size of 48 16 bit NOTE RTA data size is in bytes so if PLC Comm Format is Data INT then divide the RTA Input Output size by 2 If the PLC Comm Format is Data DINT the by divide the RTA Input Output size by 4 ...

Page 26: ...Real Time Automation Inc 26 1 800 249 1612 ...

Page 27: ...are going to represent each 16 bit data format Listed below the start is O2T_Grp1 0 and the end is O2T_Grp1 15 Each group is going to represent 32 bytes of data in a 16 bit format In your RSLogix there are no concept of Groups RSLogix will just display as name O Data 0 48 Best practice would be to utilize the Description field in RSLogix to identify 0 RTA Group1 16 RTA Group2 etc Sending data from...

Page 28: ...to Ethernet port only 2 Delay Between Messages Enter the length of time to delay between read and write scan line requests ms 3 Response Timeout Enter the amount of time the gateway should wait before a timeout is issued for a read write request ms 4 Delay Between Connect Attempts Enter the amount of time the gateway should wait between attempts to connect to the PLC 5 Dependency Protocol If enabl...

Page 29: ...onal changes needed to that new server c To remove a device navigate to the server to delete using the and buttons and click the Delete Server button d Click the Save Parameters button to save changes before restarting or going to another configuration page 2 The Enable check box should be selected for the device 3 Enter a Device Label to identify the device within the gateway 4 Enter the unique I...

Page 30: ...Bit 0 and is the low order bit 9 To enable data swapping select the required Swap Indicator If the bytes appear in the wrong order enable swapping to change the data This swapping does NOT change coils and their ordering inside the Bit Pack 10 Enter the number of read scan lines and write scan lines 11 Click the Generate Scan Lines button to have the read and write scan lines auto generate for you...

Page 31: ...ring as a point type in Modbus With this point type 2 characters will be packed into a single register and the first register will be set aside for the length c EX 4x Hold Reg String with a Starting Address of 1 for a length of 5 Registers this means that Register 1 will hold the length of the string and Registers 2 5 will hold the string contents So this string can contain a max of 8 characters 1...

Page 32: ...al Time Automation Inc 32 1 800 249 1612 2 Enter the of consecutive points to read for that point data type See the Scan Line Data Limit section at the bottom of the webpage for max values in a scan line ...

Page 33: ...teway will automatically take the string data type from one protocol and map it into the other See String Auto Configure section for more details Option 3 Manual Configure Mappings If you don t want to use the Auto Configure Mappings function you must use the manual mapping feature to configure translations Option 4 Manipulation Scaling You can customize your data by using math operations scaling ...

Page 34: ...Display Data button to view how the data is mapped and what the values of each mapping are Here you will see how each data point excluding strings is mapped To view select the device from the dropdown menu and click View to generate the information regarding that device Then select either the Protocol 1 to Protocol 2 or Protocol 2 to Protocol 1 button correlating to the direction you wish to see t...

Page 35: ...I3 on BACnet NOTE If a data point is mapped twice only the first instance of it will show here EX If Modbus 400001 400040 from Slave 1 are both mapped to AI1 only 400001 will show as being mapped to AI1 If there are values of on this page it indicates that the source has not yet been validated and no data is being sent to the destination The example below reflects the Modbus to PLC flow of data Th...

Page 36: ...view the actual data mappings click the Edit Mapping button For more details see the Data Mapping Explanation section To view the data mappings purely as text click the View as Text button For more details see the View Data Mapping as Text section ...

Page 37: ...ups from a string click the dropdown menu to generate the information regarding that device The string data will be displayed in both Hex and ASCII only the ASCII data is sent The example below shows data that is coming from the source device A group will be displayed for each Parsing Concatenating String field that is configured In the Group drop down Line1 is defined on the ASCII Device configur...

Page 38: ...s Info drop down and navigating to ASCII Diagnostics page You will also have to select the port you want to view in the dropdown below ASCII To view the string mappings click the Edit Mapping button For more details see the String Mapping Explanation section NOTE Only String data types can be mapped to another String data type To view the string mappings purely as text click the View as Text butto...

Page 39: ...ion would look like my example below There are more detailed examples of what all the fields represent in the ASCII Parsing section The message is broken up into 3 Groups or Parsing fields To view the Entire message click on the Diagnostic drop down select Diagnostics Info Select ASCII click view select your Port Whole data will be in the Last Message Sent Diagnostic box ...

Page 40: ...data type If the Auto Configure function does not map the data as you want or you want to add modify the mappings you may do so by going into Manual Configure mode The following are examples of the Auto Configure function 1 This example shows a common valid setup a Both Source values were able to be mapped to a corresponding Destination value 2 This example shows how Auto Configure will make its b...

Page 41: ...t then only 1 operation is allowed c Select the Operation s to perform i Math Operations are performed in the order they are selected ii If more than one point is selected on the source the Math Operations will be performed on every point d Enter the value s for the operation Example of Add similar for Subtract Multiple Divide and MOD This will add a value of 10 to the source field before it is wr...

Page 42: ...case In this example Ram0 is scaled into Ram1 Ram1 is then increased by 5 and stored into Ram2 Ram0 and Ram2 could be considered a source or destination group 2 Temporary Ram Double a This is like the Temporary Ram Int 64 except manipulations will be conducted against the 64bit floating point to allow for large data 3 Ticks Per Second a The gateway operates at 200 ticks per second This equates to ...

Page 43: ...ays to map the NetBmpStat Option 1 Map the whole 32bit value to a destination Example below shows the NetBmpStat is going to an Analog BACnet object Using a connection of 5 Modbus Slave devices AI1 will show a value of 31 0000 Open a calculator with programmer mode and type in 31 this will represent bits 0 4 are on This mean all 5 devices are connected and running If using an AB PLC with a Tag def...

Page 44: ...ault 0x80 7 128 nonrecoverable fault For this example the ETC Status is mapped to a PLC tag called PLC_Status Example ETC Status is 0x00000013 19 decimal here is the break down Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x02 1 on 2 connected 0 not connected 0x10 4 on 16 running usually added to connected Total 0x13 19 External Faults 0x0000FF00 bit 8 15 2nd byte Hex Bit Posi...

Page 45: ...le fault config err 0x10 28 268 435 456 Configuration Mode 0x20 29 536 870 912 No Ethernet Cable Plugged In For this example the MC Status is mapped to a PLC tag called MC_Status Example MC Status is 0x00010041 65601 decimal here is the break down we know that bytes 1 and 3 are being used so here is the break down Common Status Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x40...

Page 46: ...e string 1 Enable red box above Check to enable mapping If not checked this mapping is skipped 2 Source Field yellow box above a Group Select the string data group you set up in the protocol config to use for this mapping b String This is the string used for this mapping 3 Destination Field green box above a Group Select the string data group you set up in the protocol config to use for this mappi...

Page 47: ...nual Configure Mode or click Cancel to remain in Auto Configure Mappings Mode Once OK is clicked there are 2 options on how to proceed from here 1 To keep the mappings that are already configured press OK a You would want this option if you are adding additional mappings or you want to modify the mapping s that already exist 2 To delete the mappings that are already there and start over press Canc...

Page 48: ...top of the Mapping Configuration page and select Auto Configure Mappings Click OK to proceed to delete all current mappings and go back to Auto Configure Mappings Mode Click Cancel to keep all mappings and remain in Manual Configure Mode NOTE Once you revert to Auto Configure Mapping Mode there is no way to recover the mappings you lost Any mappings you previously have added will be deleted as wel...

Page 49: ... at register 1 and want to see if 400011 is mapped If it is not in this text box then it is not mapped and no data will be transferred This is the text display for the example shown under the Data Mapping Adding Diagnostic Information section String Mapping The View as Text page displays the string mapping s you set up in the String Mapping section Each line on this page will read as follows Mappi...

Page 50: ...hake value is set equal to Trigger value 5 Map Handshake to reference data point Note is an internal reference to the Server Slave number you are settings up ex RTA Server Slave products can only be Trigger 1 and Handshake 1 since we are only 1 device If RTA is a Master Client then you can have a Trigger for each server slave connected too How do you set this up In this example I m using a 460MCBS...

Page 51: ...appings 4 The first mapping is going to be the Data Validation Triggering AO21 will write to the RTA MC Trigger 1 will mark data invalid 5 The second mapping the MC Handshake will increment that all data is validated and write to AI21 all data is validated The value of AI40 and AO21 should be the same ...

Page 52: ...max of 32 characters case sensitive a Re enter the Password 4 E mail In case the password was forgotten a user can have their password e mailed to them if e mail was configured 5 Hint A helpful reminder of what the password is THIS IS NOT A TOTAL SECURITY FEATURE The security feature offers a way to password protect access to diagnostics and configuration on the network The security feature does n...

Page 53: ...y can have a separate security level associated with it for each user Security Levels 1 Full Access Capability to view and configure a web page 2 View Access Capability to view a web page but cannot configure parameters 3 No Access No capability of viewing the web page and page will be removed from Navigation ...

Page 54: ...sword This is used to reset security settings Confirm reset password must be selected to confirm this action Once confirmed there is a 15 minute window to do a hard reset of the gateway by physically removing and restoring power from the gateway Once power is restored you may navigate to the IP address of the gateway as normal Security Log Out Once a user is done with a session they may click logo...

Page 55: ...o use 2 SMTP Mail Password If authentication is required enter the SMTP Server s password Optional 3 SMTP Server Enter the Name of the SMTP Server or the IP Address of the Server 4 From E mail Enter the e mail that will show up as the sender 5 To E mail Enter the e mail that is to receive the e mail 6 E mail Group Choose a group for the user This is used in other web pages Click the Save Parameter...

Page 56: ...ection a Top dropdown select the Data Group This dropdown menu will contain all groups that go from the gateway to the network b Lower dropdown select the Data Point s Specific Point This is used to select which point in the group will be monitored for alarms 4 In the Set Error Section a Select the Set Error Operation in the top dropdown menu Available options are and Change of State COS This is t...

Page 57: ...the Clear Error Value Ex Ticks Since Powerup 5000 This will clear the alarm after 5000 ticks have elapsed since the unit powered up 6 Enter an Alarm Name This will make the alarm unique and will be available in the Alarm Status page as well as in the email generated by the alarm 7 Select an email to associate this alarm with When an alarm is set it sends an email When an alarm is cleared it will a...

Page 58: ...rm 7 Status The current status of the alarm either OK or ALARM 8 of Times Active This count represents the number of times this alarm has become active If an alarm is triggered this count will increment Alarms Active While one or more alarms are active every page will display Alarms Active at the top of the page This will no longer be displayed if all active alarms have been cleared When an alarm ...

Page 59: ...When an alarm is cleared the following will occur 1 A one time notification will be sent to the email associated with the alarm a For duplicate emails to occur the alarm must become active and then be cleared again 2 Total Alarms Active will decrement Last Active Alarm will not be changed 3 Status of the Individual Alarm will be reset to OK ...

Page 60: ...This is to be used to prevent jitter Default value is 0ms This timer takes priority over the Stale Data Timer There is a separate timer per data mapping This timer is active only after the first write goes out and the first COS event occurs 3 Writes Before Reads If multiple writes are queued execute of Writes Before Reads before the next read occurs Default is 10 and should fit most applications W...

Page 61: ...Alarm that was active Common Errors 1 Destination or Source Point does not exist a Solution Re map the mapping 2 Source or Destination Pointer too small a There is not enough space on either the Source or the Destination for the data you want to copy This is typically seen when the Destination is smaller than the amount of data being transferred to it 3 Range Discard Min or Max Value a The actual ...

Page 62: ...set all displayed values back to zero and clear the Status Strings 2 If viewing EtherNet IP adapter this will only clear the values for the EtherNet IP adapter section of the gateway Device Status 1 Connected and Running a An EtherNet IP scanner has a connection to the gateway and outputs are valid 2 Connected and Idle a An EtherNet IP scanner has a connection to the gateway and only inputs are co...

Page 63: ... O Input Msgs Sent Number of messages sent to the scanner Note Sum of all connections 3 I O Output Msgs Received Number of messages received from the scanner Note Sum of all connections 4 I O Heartbeat Msgs Sent Number of heartbeat messages sent to the scanner Used with Output Only Note Sum of all connections 5 I O Heartbeat Msgs Received Number of heartbeat messages received from the scanner Used...

Page 64: ...nnection in use 2 More than one guy configuring a Attempting to open Exclusive Owner Output Only connection that is already established 3 Connection size mismatch a Connection Input Output Size set up in the scanner does not match what is in the gateway 4 Connection unconfigured a The adapter configuration in the gateway is blank 5 Unsupported RPI a The RPI value is most likely too small 6 Invalid...

Page 65: ...five seconds with the latest data Clear All Values This will only affect displayed values 1 This will return all values displayed to zero and clear the Status Strings Example If viewing Modbus TCP IP client MC02 10 1 100 17 this will only clear the values for that specific device This will reduce the overall values indirectly otherwise select All Servers to clear all devices Device Status This wil...

Page 66: ...dbus TCP servers are configured enabled a Verify Modbus TCP IP settings and ensure that the Enable checkbox is checked for the appropriate device s 3 Solid Red Fatal Error Invalid configuration a Verify that there are valid scan lines configured for each server that is enabled b Verify that the IP address of each Modbus TCP server is valid and is on the same network as the gateway 4 Flashing Red C...

Page 67: ...for All Servers or the specific server selected 1 Network Bitmap Status Displayed in Hex a Each bit corresponds to a server If the bit is set the server is connected otherwise the bit is 0 b Bit 0 corresponds to server 1 and Bit 4 is for server 5 and so on 2 FC01 Read Coil Status a Function Code 1 Number of read Coil Status requests sent b Point Type Used 0x Coil Status c of Points Any 3 FC02 Read...

Page 68: ...ponses Received a Total number of Read and Write error messages sent by the server 12 Timeouts a Total number of Read and Write response messages not received by the gateway Status Strings These are the values for All Servers or the specific server selected 1 Last Error Code a Last read request error that the gateway received Error Code Breakdown 1 Error Code code Function N ServerAddr A StartAddr...

Page 69: ...r Code 2 the register was not valid Other details are Received the error with FC 01 trying to read a single coil for any number of points IP 10 1 50 27 is the address that sent the error N 1 from device 1 This was setup as Unit ID in Modbus TCP IP Client page A 1 Starting address of 1 aka 000001 or 00001 L 16 attempting to read 16 addresses starting at A 1 This is 1 through 16 The Error Code Indic...

Page 70: ...ocol is a master client you may set the LED to represent either all slaves servers configured in the gateway or a slave server device To select a slave server device 1 Select the protocol in the left dropdown menu 2 Click Save Parameters to generate the second dropdown menu 3 Select the individual slave server in the right dropdown menu Click the Save Parameters button to commit the changes and re...

Page 71: ...ther device into the 460 gateway whenever it is in Configuration Mode Upon clicking the Choose File button you will be prompted to select a location from which to load the saved file Once the location is selected you can choose the Import Network Settings checkbox if you want to load the network settings of the configuration file or just load the configuration without the network setting If you ch...

Page 72: ...ntered an error while trying to load the saved configuration the gateway will indicate the first error it found and a brief description about it under the Load Configuration button Contact RTA Support with a screenshot of this error to further troubleshoot ...

Page 73: ...ay you wish to copy the configuration from 2 Power up the gateway you wish to copy the configuration to DO NOT INSERT SD CARD YET 3 Navigate to the webpage inside the unit 4 Navigate to the dropdown Other Utilities 5 If you are not currently in Mode Configuration go into Configuration Mode by clicking the Configuration Mode button at the top left hand side of the screen 6 Press the Revert to Manuf...

Page 74: ...n on the hardware 1 On the side of the gateway with the SD card slot there is a small pinhole Using a paperclip press the button through this pinhole and hold the button for at least 5 seconds 2 After 5 seconds the unit will acknowledge the command and LED 1 and LED 2 will start an alternate Blink Green quickly pattern 3 Release the button and the gateway will reset to default IP settings DHCP ...

Page 75: ...stored in the Flash File System within the gateway Identify your device by clicking the Start Flashing LEDs button By clicking this button the two diagnostic LEDs will flash red and green Once you have identified which device you are working with click the button again to put the LEDs back into running mode Configure the size of the log through the Log Configuration Bring the device back to its la...

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