RTA 460BCUS-NNA1 Product User Manual Download Page 58

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Real Time Automation, Inc.

1-800-249-1612

Diagnostics

– BACnet/IP Client

Select the BACnet/IP Client in the dropdown menu on the Diagnostics Page to view a breakdown of the
diagnostics and common strings that are displayed on the page. You may also view individual server
counters by selecting the device in the

All Servers

dropdown and clicking

View

. Additional diagnostic

information can be found by clicking the

Help

button.

NOTE

: This page will auto-refresh every five seconds with the latest data.

Clear All Values

- This will only affect displayed values.

This will reset all displayed values back to zero and clear the Status Strings.

Example:

If viewing a certain BACnet/IP Client or Server Address, this will only clear the values for

that specific device. This will reduce the overall values indirectly, otherwise select All Servers to clear
all devices.

Summary of Contents for 460BCUS-NNA1

Page 1: ...Real Time Automation Inc 1 1 800 249 1612 Firmware Version 8 7 22 460BCUS NNA1 Protocol Gateway Product User Guide ...

Page 2: ...sion or limitation of incidental or consequential damages therefore the limitations set forth in this agreement may not apply to you No patent liability is assumed by Real Time Automation with respect to use of information circuits equipment or software described in this manual Government End Users If this software is acquired by or on behalf of a unit or agency of the United States Government thi...

Page 3: ...ng Read Scan Lines 18 Configuring Writes Scan Lines 18 OPC UA Server Configuration 19 OPC UA Server Group Configuration Data Groups 20 Auto Configure Group by Device vs Auto Configure Group by Data Type 21 Group by Device Default Method 21 Group by Data Type 21 OPC UA Server Data Group Configuration Auto Configure 22 OPC UA Server Data Group Configuration Manual Configure Mode 23 Configuring Input...

Page 4: ... Configuration 48 Security Configuration Security Levels 49 Security Log In 50 Security Log Out 50 Email Configuration 51 Alarm Configuration 52 Diagnostics Alarm Status 54 Alarms Active 54 Alarms Clear 55 Change of State COS Configuration 56 Diagnostics Info 57 Diagnostics Mapping 57 Diagnostics BACnet IP Client 58 Diagnostics OPC UA Server 63 LED Configuration 65 Configuration Files 66 Export Co...

Page 5: ... 7 4 9 1 20 Features Added 1 BMS BM DFM DS DM TCP USB PBS have been ported to the latest base software 2 TCP BMS BM now Available on N2E and N2EW hardware Platform 3 New ASCII Mode Available on TCP A USB WI protocols 4 User Guides updated with more examples Bug Fixes 1 Improved Data Mapping and String Mapping performance 2 Improved functionality performance on EC ETC ES MC MS BS BC A WI PS protoco...

Page 6: ...ure the 460BCUS NNA1 gateway For further customization and advanced use please reference the appendices located on the CD or online at http www rtautomation com product 460 gateway support If at any time you need further assistance do not hesitate to call Real Time Automation support Support Hours are Monday Friday 8am 5pm CST Toll free 1 800 249 1612 Email support rtautomation com ...

Page 7: ...ch as LEDs For these sections be sure to identify the hardware platform you are using To find which hardware platform you are using 1 Look on the front or back label of the unit for the part number 2 On the webpage inside the gateway navigate to the dropdown menu under Other and select Utilities Click the Listing of Revisions button The full part number is displayed here Once you have the full par...

Page 8: ...Real Time Automation Inc 8 1 800 249 1612 Hardware NNA1 Powering the Gateway 1 Connect a 12 24 VDC power source to the gateway Red Wire Black Wire a The unit draws 175mA 12 V ...

Page 9: ...e under the DIN Rail 3 While pressing the 460BCUS NNA1 against the rail press up to engage the spring loaded lower clip and rotate the unit parallel to the DIN Rail 4 Release upward pressure Removing Follow these steps to remove your interface converter 1 Press up on unit to engage the spring loaded lower clip 2 Swing top of the unit away from DIN Rail DIN Rail Spring Loaded Lower Clip ...

Page 10: ...rogram from the CD ROM 3 Find unit under Select a Unit a Change Gateway s IP address to match that of your PC if DHCP has failed i You will know DHCP has failed if the gateway s IP address is AutoIP at 169 254 X Y ii If successful it will say DHCP d at ex 192 168 0 100 or however your DCHP Client is set up b If you do not see the gateway in this tool then your PC is most likely set up as a static ...

Page 11: ...efault Gateway 2 The gateway must be on the same Network Subnet as the PC whether it s setup for DHCP or Static Once you have both devices on the same network you should be able to ping the gateway using a MS DOS Command Prompt The Screenshot above shows a gateway that is currently set to a static IP Address of 192 168 0 100 If you are able to successfully ping your gateway open a browser and try ...

Page 12: ...ted after every change Multiple changes can be made before a restart but they will not be committed until the gateway is restarted When all desired changes have been made press the Restart Now button The webpage will redirect to our rebooting page shown below The reboot can take up to 20 seconds o If the IP address has not been modified the gateway will automatically redirect to the main page o If...

Page 13: ...bled Configuration cannot be changed during Running Mode If changes are needed click the Configuration Mode button shown in the green box below Configuring Mode Protocol communication is stopped and no data is transmitted Configuration is allowed Navigation green box below You can easily switch between modes and navigate between pages Configuration Diagnostics and Other pages using the buttons on ...

Page 14: ...vice Configuration The device configuration area is where you assign the device description parameter Changes can only be made when the gateway is in Configuration Mode Once you are done configuring the Description click the Save Parameters button ...

Page 15: ...e Once you are done configuring the Network Settings click the Save Parameters button If you are changing the IP Address of the gateway the change will not take effect until the unit has been rebooted After reboot you must enter the new IP Address into the URL It is recommended to leave the DNS Gateway set to 0 0 0 0 and the Ethernet Link as Auto Negotiate If configuring the gateway to use E mail ...

Page 16: ... on Default is 47808 0xBAC0 4 Enter a unique Instance identifier for the gateway This Instance must be unique on the BACnet IP network 5 Enter a Name Description and Location for the gateway These are used to identify the gateway on the BACnet IP network 6 Delay Between Messages Enter the length of time to delay between read and write scan line requests ms A value set to 0 means to go as fast as t...

Page 17: ...erver button d Click the Save Parameters button to save all changes made before you restart or go to another configuration page 2 The Enable check box should be selected for the device 3 Enter a Device Label to identify the device within the gateway 4 Enter the unique Instance that matches the server you want to connect to If this value doesn t match the gateway will timeout 5 Bit Pack Select the ...

Page 18: ...acterString Value 3 Enter a Starting Object 4 Enter the of consecutive objects to read for that object type You can enter a value of 1 to 128 Configuring Writes Scan Lines Follow these steps to manually configure Write Scan Lines 1 Select View Write Scan Lines if not already selected 2 Select an Object Type for each Scan Line Options include Analog Output Analog Value Binary Output Binary Value Mu...

Page 19: ...t which Network Interface to use for this OPC UA server connection If using a single port hardware the Network Interface will display Switch Mode only 2 Inactivity Timeout Enter the amount of time the gateway will wait for a read write request before issuing a timeout 3 TCP Port Enter a TCP Port for the OPC UA server to listen on Default 4840 ...

Page 20: ... are 3 ways to configure this protocol Auto Configure Group by Device Default Auto Configure Group by Data Type Manual Mode NOTE You may go back and forth between modes but when reverting from Manual Mode to either of the two Auto Configure Modes all changes made in Manual Mode will be discarded ...

Page 21: ... other protocol on the gateway and auto configures the data groups on the OPC UA server for all the data points within the other protocol Another way to view this option is to say that the data points allocated are packed together so there is very little wasted data space The data is packed or optimized Example Protocol A is a master client protocol that has 2 devices with the same setup Device_1 ...

Page 22: ...be mapped as 64 Bit Int 4 Any 8 Bit 16 Bit 32 Bit 64 Bit Unsigned Data will be mapped as 64 Bit Uint 5 Any 32 64 Bit Float will be mapped as 64 Bit Float 6 The Input or Output Data Group direction depends on whether it is configured as a read or write on the other protocol 7 If the other protocol exceeds the number of Node Types 200 per Node Type then nothing will be mapped You will see the of Nod...

Page 23: ...ect Manual Configure a When prompted click OK to confirm mode change or Cancel to remain in Auto configure Mode b Once OK is clicked there are two options for how to proceed i Option 1 To keep the data groups that are already configured press OK You would want this option if you are adding additional data groups or you want to modify the data group s that already exist ii Option 2 To delete the da...

Page 24: ...k the Select dropdown and select the Add from OPC UA Server X option where X represents the server you wish to copy parameters from Once created you can make any additional changes needed to that new server c To remove a device navigate to the server to delete using the and buttons and click the Delete Server button d Click the Save Parameters button to save changes before restarting or going to a...

Page 25: ...represent each meter data reading with a name like Server Room Power Warehouse Power etc The Regular Node Types such as Boolean 64 Bit Int 64 Bit Uint and 64 Bit Float can be configured up to 200 nodes per node type Array Node If you only care about the values in the array represented power meters they could be defined as an array of Power Meters and it s up to the user to know which index coincid...

Page 26: ...Real Time Automation Inc 26 1 800 249 1612 ...

Page 27: ...er groups to define a unique name for the nodes When in Auto Configure Mode these fields are not configurable you must be in Manual Configure Mode to change the names Regular Node Types will have up to 200 configurable names that can be defined Select the node type from the drop down to define a name for each node type Array Node Types will only have 1 name per array to represent all 200 array len...

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Page 29: ...teway will automatically take the string data type from one protocol and map it into the other See String Auto Configure section for more details Option 3 Manual Configure Mappings If you don t want to use the Auto Configure Mappings function you must use the manual mapping feature to configure translations Option 4 Manipulation Scaling You can customize your data by using math operations scaling ...

Page 30: ...Display Data button to view how the data is mapped and what the values of each mapping are Here you will see how each data point excluding strings is mapped To view select the device from the dropdown menu and click View to generate the information regarding that device Then select either the Protocol 1 to Protocol 2 or Protocol 2 to Protocol 1 button correlating to the direction you wish to see t...

Page 31: ...I3 on BACnet NOTE If a data point is mapped twice only the first instance of it will show here EX If Modbus 400001 400040 from Slave 1 are both mapped to AI1 only 400001 will show as being mapped to AI1 If there are values of on this page it indicates that the source has not yet been validated and no data is being sent to the destination The example below reflects the Modbus to PLC flow of data Th...

Page 32: ...view the actual data mappings click the Edit Mapping button For more details see the Data Mapping Explanation section To view the data mappings purely as text click the View as Text button For more details see the View Data Mapping as Text section ...

Page 33: ...ups from a string click the dropdown menu to generate the information regarding that device The string data will be displayed in both Hex and ASCII only the ASCII data is sent The example below shows data that is coming from the source device A group will be displayed for each Parsing Concatenating String field that is configured In the Group drop down Line1 is defined on the ASCII Device configur...

Page 34: ...s Info drop down and navigating to ASCII Diagnostics page You will also have to select the port you want to view in the dropdown below ASCII To view the string mappings click the Edit Mapping button For more details see the String Mapping Explanation section NOTE Only String data types can be mapped to another String data type To view the string mappings purely as text click the View as Text butto...

Page 35: ...ion would look like my example below There are more detailed examples of what all the fields represent in the ASCII Parsing section The message is broken up into 3 Groups or Parsing fields To view the Entire message click on the Diagnostic drop down select Diagnostics Info Select ASCII click view select your Port Whole data will be in the Last Message Sent Diagnostic box ...

Page 36: ...data type If the Auto Configure function does not map the data as you want or you want to add modify the mappings you may do so by going into Manual Configure mode The following are examples of the Auto Configure function 1 This example shows a common valid setup a Both Source values were able to be mapped to a corresponding Destination value 2 This example shows how Auto Configure will make its b...

Page 37: ...t then only 1 operation is allowed c Select the Operation s to perform i Math Operations are performed in the order they are selected ii If more than one point is selected on the source the Math Operations will be performed on every point d Enter the value s for the operation Example of Add similar for Subtract Multiple Divide and MOD This will add a value of 10 to the source field before it is wr...

Page 38: ...case In this example Ram0 is scaled into Ram1 Ram1 is then increased by 5 and stored into Ram2 Ram0 and Ram2 could be considered a source or destination group 2 Temporary Ram Double a This is like the Temporary Ram Int 64 except manipulations will be conducted against the 64bit floating point to allow for large data 3 Ticks Per Second a The gateway operates at 200 ticks per second This equates to ...

Page 39: ...ays to map the NetBmpStat Option 1 Map the whole 32bit value to a destination Example below shows the NetBmpStat is going to an Analog BACnet object Using a connection of 5 Modbus Slave devices AI1 will show a value of 31 0000 Open a calculator with programmer mode and type in 31 this will represent bits 0 4 are on This mean all 5 devices are connected and running If using an AB PLC with a Tag def...

Page 40: ...ault 0x80 7 128 nonrecoverable fault For this example the ETC Status is mapped to a PLC tag called PLC_Status Example ETC Status is 0x00000013 19 decimal here is the break down Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x02 1 on 2 connected 0 not connected 0x10 4 on 16 running usually added to connected Total 0x13 19 External Faults 0x0000FF00 bit 8 15 2nd byte Hex Bit Posi...

Page 41: ...le fault config err 0x10 28 268 435 456 Configuration Mode 0x20 29 536 870 912 No Ethernet Cable Plugged In For this example the MC Status is mapped to a PLC tag called MC_Status Example MC Status is 0x00010041 65601 decimal here is the break down we know that bytes 1 and 3 are being used so here is the break down Common Status Hex Bit Decimal Explanation 0x01 0 on 1 if we are a Master Client 0x40...

Page 42: ...e string 1 Enable red box above Check to enable mapping If not checked this mapping is skipped 2 Source Field yellow box above a Group Select the string data group you set up in the protocol config to use for this mapping b String This is the string used for this mapping 3 Destination Field green box above a Group Select the string data group you set up in the protocol config to use for this mappi...

Page 43: ...nual Configure Mode or click Cancel to remain in Auto Configure Mappings Mode Once OK is clicked there are 2 options on how to proceed from here 1 To keep the mappings that are already configured press OK a You would want this option if you are adding additional mappings or you want to modify the mapping s that already exist 2 To delete the mappings that are already there and start over press Canc...

Page 44: ...top of the Mapping Configuration page and select Auto Configure Mappings Click OK to proceed to delete all current mappings and go back to Auto Configure Mappings Mode Click Cancel to keep all mappings and remain in Manual Configure Mode NOTE Once you revert to Auto Configure Mapping Mode there is no way to recover the mappings you lost Any mappings you previously have added will be deleted as wel...

Page 45: ... at register 1 and want to see if 400011 is mapped If it is not in this text box then it is not mapped and no data will be transferred This is the text display for the example shown under the Data Mapping Adding Diagnostic Information section String Mapping The View as Text page displays the string mapping s you set up in the String Mapping section Each line on this page will read as follows Mappi...

Page 46: ...hake value is set equal to Trigger value 5 Map Handshake to reference data point Note is an internal reference to the Server Slave number you are settings up ex RTA Server Slave products can only be Trigger 1 and Handshake 1 since we are only 1 device If RTA is a Master Client then you can have a Trigger for each server slave connected too How do you set this up In this example I m using a 460MCBS...

Page 47: ...appings 4 The first mapping is going to be the Data Validation Triggering AO21 will write to the RTA MC Trigger 1 will mark data invalid 5 The second mapping the MC Handshake will increment that all data is validated and write to AI21 all data is validated The value of AI40 and AO21 should be the same ...

Page 48: ...max of 32 characters case sensitive a Re enter the Password 4 E mail In case the password was forgotten a user can have their password e mailed to them if e mail was configured 5 Hint A helpful reminder of what the password is THIS IS NOT A TOTAL SECURITY FEATURE The security feature offers a way to password protect access to diagnostics and configuration on the network The security feature does n...

Page 49: ...y can have a separate security level associated with it for each user Security Levels 1 Full Access Capability to view and configure a web page 2 View Access Capability to view a web page but cannot configure parameters 3 No Access No capability of viewing the web page and page will be removed from Navigation ...

Page 50: ...sword This is used to reset security settings Confirm reset password must be selected to confirm this action Once confirmed there is a 15 minute window to do a hard reset of the gateway by physically removing and restoring power from the gateway Once power is restored you may navigate to the IP address of the gateway as normal Security Log Out Once a user is done with a session they may click logo...

Page 51: ...o use 2 SMTP Mail Password If authentication is required enter the SMTP Server s password Optional 3 SMTP Server Enter the Name of the SMTP Server or the IP Address of the Server 4 From E mail Enter the e mail that will show up as the sender 5 To E mail Enter the e mail that is to receive the e mail 6 E mail Group Choose a group for the user This is used in other web pages Click the Save Parameter...

Page 52: ...ection a Top dropdown select the Data Group This dropdown menu will contain all groups that go from the gateway to the network b Lower dropdown select the Data Point s Specific Point This is used to select which point in the group will be monitored for alarms 4 In the Set Error Section a Select the Set Error Operation in the top dropdown menu Available options are and Change of State COS This is t...

Page 53: ...the Clear Error Value Ex Ticks Since Powerup 5000 This will clear the alarm after 5000 ticks have elapsed since the unit powered up 6 Enter an Alarm Name This will make the alarm unique and will be available in the Alarm Status page as well as in the email generated by the alarm 7 Select an email to associate this alarm with When an alarm is set it sends an email When an alarm is cleared it will a...

Page 54: ...rm 7 Status The current status of the alarm either OK or ALARM 8 of Times Active This count represents the number of times this alarm has become active If an alarm is triggered this count will increment Alarms Active While one or more alarms are active every page will display Alarms Active at the top of the page This will no longer be displayed if all active alarms have been cleared When an alarm ...

Page 55: ...When an alarm is cleared the following will occur 1 A one time notification will be sent to the email associated with the alarm a For duplicate emails to occur the alarm must become active and then be cleared again 2 Total Alarms Active will decrement Last Active Alarm will not be changed 3 Status of the Individual Alarm will be reset to OK ...

Page 56: ...This is to be used to prevent jitter Default value is 0ms This timer takes priority over the Stale Data Timer There is a separate timer per data mapping This timer is active only after the first write goes out and the first COS event occurs 3 Writes Before Reads If multiple writes are queued execute of Writes Before Reads before the next read occurs Default is 10 and should fit most applications W...

Page 57: ...Alarm that was active Common Errors 1 Destination or Source Point does not exist a Solution Re map the mapping 2 Source or Destination Pointer too small a There is not enough space on either the Source or the Destination for the data you want to copy This is typically seen when the Destination is smaller than the amount of data being transferred to it 3 Range Discard Min or Max Value a The actual ...

Page 58: ...pdown and clicking View Additional diagnostic information can be found by clicking the Help button NOTE This page will auto refresh every five seconds with the latest data Clear All Values This will only affect displayed values 1 This will reset all displayed values back to zero and clear the Status Strings Example If viewing a certain BACnet IP Client or Server Address this will only clear the va...

Page 59: ...Real Time Automation Inc 59 1 800 249 1612 Device Status This will only display when viewing All Servers ...

Page 60: ... IP server that is configured and enabled a Verify BACnet IP settings and ensure that the Enable checkbox is checked for the appropriate device s b Verify the Enable checkbox is checked for the appropriate device s 3 Flashing Red Nodes Missing One or more enabled BACnet IP servers are timed out a Verify that the Device Instance of each BACnet IP server is valid and is on the same network as the ga...

Page 61: ...R Single RD Multiple WR Multiple Variable Counts 7 RD WR Response Error Number of read or write error responses received a NOTE If the gateway receives an error of Unsupported Service for a RPM or WPM request then RP WR Single requests will be used for that device for the duration of that power up 8 RD WR Timeout Total number of read write requests sent to the BACnet IP device with no reply receiv...

Page 62: ...gateway tried to access a property the server does not support for that object type g Unsupported Object Type The gateway tried to access an object type the server does not support h Value out of range BACnet IP message could not be completed because the passed value was not in the valid range i Write Access Denied The gateway tried to write a non writeable property in the server j Invalid array i...

Page 63: ...ewing only the OPC UA Server section this will only clear the values for the OPC UA Server section of the gateway Device Status 1 Connected An OPC UA client is connected and communicating to the gateway 2 Not Connected The gateway has not received any messages from an OPC UA client 3 Error Timeout The gateway has not received any messages from an OPC UA client within the configured inactivity time...

Page 64: ...Total number of service level browse errors sent by the gateway 6 Timeouts a Total number of times the gateway has not received a request from an OPC UA client within the configured inactivity timeout if it s enabled Last Error Code 1 US Write service failed a Common Errors i Timeout ii Too many write operations requested 2 US Browse service failed a Common Errors i Invalid IDs ii Improper timesta...

Page 65: ...ocol is a master client you may set the LED to represent either all slaves servers configured in the gateway or a slave server device To select a slave server device 1 Select the protocol in the left dropdown menu 2 Click Save Parameters to generate the second dropdown menu 3 Select the individual slave server in the right dropdown menu Click the Save Parameters button to commit the changes and re...

Page 66: ...ther device into the 460 gateway whenever it is in Configuration Mode Upon clicking the Choose File button you will be prompted to select a location from which to load the saved file Once the location is selected you can choose the Import Network Settings checkbox if you want to load the network settings of the configuration file or just load the configuration without the network setting If you ch...

Page 67: ...ntered an error while trying to load the saved configuration the gateway will indicate the first error it found and a brief description about it under the Load Configuration button Contact RTA Support with a screenshot of this error to further troubleshoot ...

Page 68: ...ay you wish to copy the configuration from 2 Power up the gateway you wish to copy the configuration to DO NOT INSERT SD CARD YET 3 Navigate to the webpage inside the unit 4 Navigate to the dropdown Other Utilities 5 If you are not currently in Mode Configuration go into Configuration Mode by clicking the Configuration Mode button at the top left hand side of the screen 6 Press the Revert to Manuf...

Page 69: ...n on the hardware 1 On the side of the gateway with the SD card slot there is a small pinhole Using a paperclip press the button through this pinhole and hold the button for at least 5 seconds 2 After 5 seconds the unit will acknowledge the command and LED 1 and LED 2 will start an alternate Blink Green quickly pattern 3 Release the button and the gateway will reset to default IP settings DHCP ...

Page 70: ...stored in the Flash File System within the gateway Identify your device by clicking the Start Flashing LEDs button By clicking this button the two diagnostic LEDs will flash red and green Once you have identified which device you are working with click the button again to put the LEDs back into running mode Configure the size of the log through the Log Configuration Bring the device back to its la...

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