379 Campus Drive
Somerset, NJ 08875
HT3SLIM0902HF
ROYAL
®
HT3SL
crosscut shredder
HT3SL
crosscut shredder
OPERATIONAL
MANUAL
STANDARD WARRANTY
OLIVETTI OFFICE USA, Inc. d/b/a ROYAL CONSUMER
BUSINESS PRODUCTS ("Royal"), 379 Campus Drive
Somerset, NJ 08875. WARRANTS that your NEW Royal
product is free of defects of workmanship and materials.
If there is a defect or malfunction of this product, Royal will repair it free of charge as follows:
PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from
date of customer purchase.
LABOR: Royal provides labor warranty for 1year from date of end-user purchase. Product must
be sent postage prepaid and insured to Royal. At completion of the repair, the consumer will be
responsible for return shipping charges from Royal, and for any parts or services no longer
covered under warranty. This warranty does not apply to persons who purchased this product
second hand or used.
circumstances beyond the control of Royal, including but not limited to, fire, or other casualty,
accident, neglect, abuse, abnormal use or battery leakage damage.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN.
AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE
NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE
OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT
be held liable for
CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction of this product.
Some States do not allow limitations on how long an implied warranty lasts and some States do
not allow the exclusion or limitation of incidental or consequential damages, so the above
limitations may not apply to you.
WARRANTY PROCEDURES
Royal has taken great care to insure the product you have purchased will provide years of trouble-
free service. Should the product require service within the first 30 days after purchase, Royal
strongly recommends you return the product to the place of purchase for replacement. Please
note this 30-day replacement period may be subject to the limitations of the return policy that
has been established by your retailer, may not be available at your retailer, or may be for a
different period of time as established by your retailer. Your retailer may allow exchanges past
this 30-day period. Should this be the case, Royal strongly recommends you return the product
to the place of purchase for replacement.
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
In the event you are unable to obtain a replacement product from your retailer,
please do the following:
1. Send a copy of your original sales receipt showing original purchase date along with your
mailing address and a note describing the nature of the problem to:
Royal Consumer Warranty Processing
PO Box 161
Jaminson, PA 18929-0161
DO NOT RETURN THE PRODUCT TO THIS ADDRESS!
2. You will receive a return authorization number within 7-10 business days from the date your
return request is received if it is determined that there is a basis for a replacement product.
The return authorization form you receive will list the return procedures, applicable charges,
if any, and the correct shipping address for the returned product.
PRODUCT SUPPORT HOTLINE:
For questions on use of this product call 800-272-6229 Monday through Friday between the
hours of 8:30AM and 5:00PM EST. You can also email Royal at [email protected]. Allow two
to three weeks for email response.
ROYAL
®
ROYAL
®
Royal
Consumer Information Products, Inc.
