X935-25-00 Rev 1110 V894CSH High-Security Cameras
Vicon Standard Equipment Warranty
•
17
Vicon Standard Equipment Warranty
Vicon Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and workmanship under
Normal Use from the date of original retail purchase for a period of three years, with the following exceptions:
1.
VCRs, all models: Labor and video heads warranted for 120 days from date of original retail purchase. All other
parts warranted for one year from date of original retail purchase.
2.
Video monitor CRT (cathode ray tube) and LCD monitors, all models: One year from date of original retail
purchase.
3.
Uninterruptible Power Supplies: Two years from date of original retail purchase.
4.
VDR-408 and VDR-416 Recorder Series: One year from date of original retail purchase.
5.
V5616MUX: One year from date of original retail purchase.
6.
S10-CH: 18 months from date of original retail purchase.
7.
Normal Use excludes prolonged use of lens and pan-and-tilt motors, gear heads, and gears due to continuous
use of “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of this warranty.
8.
Vicon Security Management Systems (SMS) All Models: All hardware is warranted for two years from date of
original retail purchase.
9.
Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail
purchase.
Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole discretion of the
Company, the date the equipment first becomes operational by the original end-user.
The sole remedy under this Warranty is that defective equipment be repaired or (at the Company’s option) replaced, at
Company repair centers, provided the equipment has been authorized for return by the Company, and the return
shipment is prepaid in accordance with policy.
The Company will not be obligated to repair or replace equipment showing abuse or damage, or to parts which in the
judgment of the Company are not defective, or any equipment which may have been tampered with, altered, misused, or
been subject to unauthorized repair.
Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not warrant that
such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be
discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes to
its software in any of its products at any time and without notice.
This Warranty is in lieu of all other conditions and warranties express or implied as to the Goods, including any
warranty of merchantability or fitness and the remedy specified in this Warranty is in lieu of all other remedies
available to the Purchaser.
No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in connection with
the sale of any Goods, other than that which is specified above. In no event will the Company be liable for indirect,
special, incidental, consequential, or other damages, whether arising from interrupted equipment operation, loss of data,
replacement of equipment or software, costs or repairs undertaken by the Purchaser, or other causes.
This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of New York
State without regard to its conflict of laws principles. This Warranty shall be enforceable against the Company only in the
courts located in the State of New York.
The form of this Warranty is effective August 1, 2009.
THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WARRANTY IS IN EFFECT. THIS
WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE A DIFFERENT WARRANTY IS POSTED ON THE
COMPANY’S WEBSITE, WWW.VICON-SECURITY.COM. IN THAT EVENT, THE TERMS OF THE POSTED
WARRANTY SHALL APPLY EXCLUSIVELY.
Vicon Part Number: 8006-9010-03-07 Rev 809
