Rottler P69AHD, Operation And Maintenance Manual

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Section 7 Troubleshooting P69AHD Manual
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I
TROUBLESHOOTING
Problem:
Icon on screen does not move to area touched.
Solution:
Follow the procedure below to recalibrate the touchscreen.
1. Get to the Alignment screen.
1. If an Elo icon is available in the tool tray at the lower right side of the desktop, click it, then click
Align.
2. Otherwise, go to the Windows Control Panel, double-click Elo Touchscreen and click the Align
button on the General tab.
1. If Windows XP and no Elo icon, click the “Switch to Classic View” button on the left
2. If Windows 7 and no Elo icon, look for “View by: Category” text toward the upper right;
click it and select “Small icons”
2. Touch and release the upper left target; the target should jump to the lower right.
3. Touch and release the lower right target; the target should jump to the upper right.
4. Touch and release the upper right target; a check screen should appear.
5. Touch and release the green check mark; the check screen should disappear.
6. The cursor should now jump to the point of touch.
7. If the Elo Control Panel is open, close it and the Windows Control Panel.
For further assistance in troubleshooting:
Please visit the service tab of our web page at Send a Service Request www.rottlermfg.com or contact
the Rottler Factory Service at service@rottlermfg.com for assistance and your service request.
You may also call Rottler at 1-800-452-0534 or 1-253-872-7050
Please ensure you have the Machine Model and Serial Number available when contacting Rottler for
Service