Ross Synergy 1, Maintenance Manual

Page: 58 / 240

3–12 • Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)
12. Power on the frame and the control panel — in any order desired.
This completes the procedure for upgrading system software. Please continue with the “ Restoring
Disk Registers ” procedure.
Using a USB Key
Use the following procedure to initiate the software upgrade from a USB key:
1. Ensure that you have saved your setups to a USB key. Refer to the section “ System
Backup ”on page 3-10 for more information.
2. Power off the frame.
3. Power off the control panel.
4. Move the Software Upgrade DIP switch ( DIP Switch 4 , SW8 on the Frame CPU
Board ) to the Up position. Use the diagram on page 3-11 for reference.
DIP Switch Setting for Software Upgrade
5. Power on the frame first.
6. Power on the control panel second.
7. Insert the USB key with the upgrade system software into the USB port of the Synergy
switcher.
The completion is clearly indicated when the menu buttons flash in “marquee” fashion.
8. Power off the frame.
9. Power off the control panel.
10. Move DIP Switch 4 , SW8 (on the Frame CPU Board ) to the Down position.
Caution
Observe all static discharge precautions throughout the procedure.
Important
After restoring power to the control panel, you may receive the error
message “
USB Upgrade Failed ”. Contact Ross Video Technical
Support for more information on correcting the error.
Note
If you receive an error message informing you that you must have CPU
issue
5 or high, you will have abort the software upgrade. This will
require you to power off the frame and set the DIP switch back to the
DOWN position and power on the frame and control panel without the
USB key in the USB port.
Rear of Frame
Front of Board
Frame CPU Board
WATCH
DOG
RESET DIP SW1 DIP SW3 DIP SW2 DIP SW4
SW8