Ross Carbonite Black Setup Manual Download Page 45

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Diagnostics and Calibration

There are a number of calibration and diagnostics

tools in the switcher that can be used to troubleshoot

problems with your switcher.

Note:

If you are having problems with your switcher, please

contact Ross Video Technical Support for assistance.

Switcher Information and Logs

Switcher information and logs can be used to identify

and diagnose problems with the switcher. Use this

information when contacting Ross Video Technical

Support.

Switcher Status in DashBoard

The DashBoard control system allows you to connect

to the switcher and view status information for various

components of the frame.
Download and install the latest version of DashBoard

from

http://www.opengear.tv/

. Review the

documentation that comes with DashBoard for

information on installing and launching DashBoard.

Status

The Status node provides a read only overview of the

state of a number of important switcher components

and equipment.
The following items are available on the

Status

node:

•

Software Version

— the current version of the

software running on the switcher

•

Serial Number

— the serial number of the frame

•

Engine Type

— the model of frame

•

Video Mode

— the video format that the switcher

is operating in

•

Video Reference Source

— the source of video

reference to the switcher

•

External Reference

— the video format of the

external reference, if connected

•

Reference

— status of whether the switcher has

locked to the reference format

•

Ancillary Mode

— how ancillary data is handled

(strip or pass)

•

Temperature

— status of the ambient temperature

in the frame

•

CPU Temperature (C)

— the temperature of the

frame CPU in degrees Celsius

•

FPGA Temperature (C)

— the temperature of the

frame FPGA in degrees Celsius

•

I/O FPGA

Temperature (C)

— the temperature

of each of the video processing FPGAs in degrees

Celsius

•

Fan #1

— status of fan 1 in the frame (left fan)

•

Fan #2

— status of fan 2 in the frame (right fan)

•

Timecode

— the current timecode being received

by the switcher

•

RossTalk Server Port

— the network port that the

switcher is listening on for RossTalk commands.

•

TSL UMD Server Port

— the network port

that the switcher is listening on for TSL UMD

commands.

•

Allocated DVEs

— where DVE channels are

allocated in the switcher.

To View the Software Version

• Press

MENU

Status

The current software version (

SW Ver

) and reference

format are displayed.

To Copy Logs To a USB

Switcher logs can be stored onto a USB to be sent

to technical support to diagnose problems with your

switcher.

Note:

Logs must be copied before a reboot or power-cycle of

the switcher, or the information in them will be lost.

Insert USB drive into the USB port on the

switcher. Wait 5 seconds after inserting the USB

drive before using it.

Press

MENU

System

NEXT

Diag Tests

. Click

Navigation Menu

Configuration

Diagnostics

Press

NEXT

Press the

Copy Logs

knob to copy the switcher

logs to the USB drive. Click

Copy

to copy the

switcher logs to the USB drive.

Tip:

You can have logs stored directly to the USB drive.

Click a

Logs Direct to USB

button to select

Yes

The logs have been copied into the

\switcher

directory on the USB drive.

Calibration

Calibration allows you to reset the limits of the faders

on the control panel and re-center the positioner.

To Calibrate the Switcher

Press

MENU

System

NEXT

Diag Tests

NEXT

Calib Reset

Carbonite Black Setup Manual (v14.0) — Diagnostics and Calibration •

Summary of Contents for Carbonite Black

Page 1: ...Carbonite Black Setup Manual v14 0 ...

Page 2: ... Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics hangs on the wall of all Ross Video locations to guide our behavior 1 We will always act in our customers best interest 2 We will do our best to understand our customers requirements 3 We will not ship crap 4 We will be great to wo...

Page 3: ...otices have been included in this publication to call attention to these specific requirements Symbol Meanings Protective Earth This symbol identifies a Protective Earth PE terminal which is provided for connection of the supply system s protective earth green or green yellow conductor Important This symbol on the equipment refers you to important operating and maintenance servicing instructions w...

Page 4: ...lace all barriers after servicing 22 Certain parts of this equipment still present a safety hazard with the power switch in the OFF position To avoid electrical shock disconnect all A C power cords from the chassis rear appliance connectors before servicing 23 This product contains safety critical parts which if incorrectly replaced may present a risk of fire or electrical shock Components contain...

Page 5: ...ly At the discretion of Ross and on a temporary loan basis plug in circuit boards or other replacement parts may be supplied free of charge while defective items undergo repair Return packing shipping and special handling costs are the responsibility of the customer Software upgrades for switchers may occur from time to time and are determined by Ross Video The upgrades are posted on the Ross Vide...

Page 6: ...ed directly by Ross Video personnel During business hours eastern standard time technical support personnel are available by telephone Outside of normal business hours and on weekends a direct emergency technical support phone line is available If the technical support personnel who is on call does not answer this line immediately a voice message can be left and the call will be returned shortly O...

Page 7: ...ultiMedia frames Carbonite eXtreme QuickStart Poster 4803DR 200 setup information and specifications for the Carbonite eXtreme frame Carbonite Black QuickStart Poster 4804DR 200 setup information and specifications for the Carbonite Black frames Carbonite Upgrade Notes 4802DR 500 upgrade instructions new features and known issues for a given software version Carbonite Black Upgrade Notes 4804DR 50...

Page 8: ...switchers and options Carbonite Black Configuration Guide 4804DR 100 product description and marketing codes for switchers and options CarboNET Installation 4805DR 100 installation instructions for the Carbonite PMC translator viii Document Information Carbonite Black Setup Manual v14 0 ...

Page 9: ...4 To Assign a Source to an Output 24 Ancillary Data 24 To Strip or Pass Ancillary Data 24 FlexiClean Clean Feed 25 To Set Up Clean Feed 25 External Layer Mode 25 To Set Up Layer Mode 25 MultiViewer 25 Carbonite Black Carbonite Black 12G MultiViewer Sources 25 To Set Up a MultiViewer 26 To Set Up a MultiViewer Clock 27 On Air Setting 27 To Set the On Air Status for an Output 27 Tallies 28 To Set Up...

Page 10: ...cher Information and Logs 45 Switcher Status in DashBoard 45 To View the Software Version 45 To Copy Logs To a USB 45 Calibration 45 To Calibrate the Switcher 45 System Real Time Clock Date 46 To Set the System Real Time Clock 46 To Set the System Date 46 Diagnostics 46 Frame Diagnostic LEDs 46 Frame DIP Switches 46 Control Panel DIP Switches 46 To Run the Control Panel Test 47 To Run the LED Test...

Page 11: ...vices and information on how to set up and control these devices visit the Ross Video website help rossvideo com carbonite device DVE Fly Key The advanced 2D DVE comes standard with each switcher and can be used for performing over the shoulder or picture in picture shots This allows all key types to be zoomed cropped and repositioned horizontally and vertically to create the look you want or you ...

Page 12: ... is not on air The transition area is then set up for a background transition to bring CAM2 onto the background take any on air keys off and take a key on air with CAM1 Memory System Storage for 100 complete switcher snapshots per ME MiniME and chroma key comes standard with all switchers All of these memories can be stored to a USB media drive providing custom tailored memories for every operator...

Page 13: ... keyers Pattern and Matte Wash Generators A single pattern generator dedicated to wipes comes standard and is equipped with 10 classic wipes Most wipes can be rotated bordered multiplied aspectized and repositioned Matte Wash Generator A matte generator and complex wash generator per ME capable of multi color washes comes standard Any one of the color generators can be assigned to MATTE An additio...

Page 14: ...communications Once connected DashBoard will remember the connection until you remove it To Manually Connect to the Frame To Connect to the Frame You need the IP address of the frame to connect to it manually from DashBoard 1 Click File New Manual Connection 2 In the IP Address field enter the IP address of the switcher frame The default IP address is 192 168 0 123 Tip If the control panel is conn...

Page 15: ...Use the Value knob to select the new value you want to use for that segment 9 Press the Gatwy knob 10 Press the Reboot knob to restart the switcher in with the new static IP address Panel Network Setup The Carbonite Black control panel comes from the factory set with a static IP address 192 168 0 129 but can be set to use DHCP to automatically obtain an IP address The control panel is automaticall...

Page 16: ...rofessional and Windows 7 1 On your computer launch Windows Explorer 2 In the address bar type ftp IP Address of your switcher You are prompted for a username and password 3 Type the user name for the application your are creating an FTP connection for Each application has specific requirements The switcher will set these requirements automatically based on the username xpression used when creatin...

Page 17: ...ming into the switcher 3 Press NEXT 4 Use the RefSrc knob to select an internal Int or external Ext reference source Click the Reference Source button and select an internal or external reference source 5 Press the RefSrc knob to confirm the reference source Frame Sync and Format Conversion The switcher has multiple input frame synchronizer format converter FSFC and input de interlacers that can b...

Page 18: ...conversions Note Only outputs 3 4 and 5 support output FSFC conversion 1 Press MENU System NEXT NEXT NEXT Output Config Click Navigation Menu Configuration Outputs 2 Use the Output knob to select video output that you want to convert Click the Conversion button for the output you want to convert 3 Use the Cnvrsn knob to select the format you want to feed out on the selected output Click the Output...

Page 19: ...t To Set Color Framing for Analog Reference When the output reference OSync is set to an analog format NTSC PAL the color framing in the sub carrier can be synced to the color framing of the input reference The input reference must also be set to an analog format Note Jitter on the color framing of the input reference causes the analog output reference to reset in an attempt to re sync 1 Press MEN...

Page 20: ...Configure The Input Format Type Set the format type for each input 1 Press MENU Config Input NEXT NEXT NEXT NEXT 2 Use the Input knob to select the video input that you want to set the format type for 3 Use the Scaler knob to select the format of the input video 12G SDI select this option if the input video is UHDTV1 using a single 12G SDI carrier 2SI select this option if the input video is UHDTV...

Page 21: ...e names are restricted to eight characters in length 1 Press MENU Config Input Mnemnc Click Navigation Menu Configuration Inputs Physical if you are naming a physical input or Internal if you are naming an internal input 2 Use the Save knob to select the video source that you want to change the name for Enter a new name in the text box for the video input that you want to name 3 Change a character...

Page 22: ...s on the control panel Insert films allow you to label specific source buttons control buttons or replace the default button names with those of a different language Button insert templates can be downloaded from Ross Video To Install a Button Insert 1 Remove the Cap Assembly from the Switch Assembly by grasping it firmly and pulling away from the control panel surface Figure 3 Removing Cap Assemb...

Page 23: ...Reset NEXT NEXT Dfault BusMap 2 Press the Confrm knob to reset the bus map GPI Device Control You can assign a GPI output to a video source for basic external device control When a video source is taken on air the switcher can be set to trigger a GPI output with a pre delay The external device can be set up to cue a clip or load a page when it receives the GPI input trigger To Assign a GPI to a Vi...

Page 24: ... want to assign to the output Click the video source that you want to assign to the output XX video inputs 1 9 BK black BG matte generator MX Media Store channel 1 2 MEXMW Media Store video channel used for MediaWipe effects on ME X if installed MEXMWA Media Store alpha channel used for MediaWipe effects on ME X if installed PGM main program output of the switcher PV main preview output of the swi...

Page 25: ...ean feed of the ME The alphas that are included in the layer mode output are set with the keyer buttons in the next transition area Toggle a keyer button on to include the alpha from that keyer in the layer mode output When layer mode is turned on for an ME you are restricted to cut dissolve and wipe transitions MediaWipe and DVE transitions are not available Tip To use layer mode internally selec...

Page 26: ...source is completely opaque and at 100 it is completely transparent 9 Press NEXT 10 Use the Tally knob to select how boxes on the MultiViewer are tallied Click a Tally button to select how boxes on the MultiViewer are tallied Box red or green border is shown around the outside of the MultiViewer box Label red or green boxes are shown inside the label area of the MultiViewer box LblRevLabel Reverse...

Page 27: ...s displayed On or not Off 5 For a System clock use the Format knob to set how the time is displayed For a System clock click a Time Display button to set how the time is displayed 24h24 hr time is displayed in 24 hour format 12h12 hr time is displayed in 12 hour format without am pm AM PM12 hr AM PM time is displayed in 12 hour format with am pm 6 Press NEXT Click the Position tab 7 Use the X Pos ...

Page 28: ...uld be looking at To Set Up a Tally 1 Press MENU Config NEXT Tally 2 Press the Add knob If you are editing or deleting an existing tally use the Add knob to select the tally and press the Edit or Delete knob 3 Use the Tally knob to select the tally or GPI output that you want to set up This is the tally or GPI number not the pin on the tally connector Note A GPI must be set to tally mode before it...

Page 29: ...ve to press NEXT again to get to AESOut 2 Use the AESOut knob to select the AES output that audio will be available on 3 Use the Source knob to select the audio source for the selected AES output Click the Source button for the AES output you want to assign an audio source to and select the Media Store or MediaWipe you want to assign to it Note When one of the AES outputs is set to MediaWipe ME1MW...

Page 30: ...he Cntrl knob to select Gain b Use the Value knob to adjust the chrominance and luminance gain together 5 Adjust the chrominance gain as follows a Use the Cntrl knob to select ChGain b Use the Value knob to adjust the chrominance gain only 6 Adjust the luminance gain as follows a Use the Cntrl knob to select LmGain b Use the Value knob to adjust the luminance gain only 7 Adjust the hue rotation as...

Page 31: ...se the Cntrl knob to select GamOff b Use the Value knob to adjust the luminance gamma offset 12 Adjust the Cr red color difference gain as follows a Use the Cntrl knob to select CrGain b Use the Value knob to adjust the gain of the Cr 13 Adjust the Cr red color difference offset as follows a Use the Cntrl knob to select CrOff b Use the Value knob to adjust the offset of the Cr 14 Adjust the Cb blu...

Page 32: ...ss NEXT Prc CC Tip Press Reset to return the color correction adjustments to default settings 4 Use the ClrCor knob to select ON and press ClrCor Tip You can return the RGB color corrector adjustment to the default settings by using the Cntrl knob to select Reset and press the Perfrm Reset knob 5 Use the Color knob to select RGB or the individual color component you want to adjust Red Green Blue 6...

Page 33: ...Physical 2 Use the Input knob to select video input that is coming from the DashBoard computer Click the Configure button for the input that is coming from the DashBoard computer 3 Use the FrmSnc knob to select On To Set Up the MultiViewer for ViewControl 1 Press MENU System MultiView 2 Use the MView knob to select MV1 3 Use the Layout knob to select one of the ViewControl VCtrlX or VCtlXX layouts...

Page 34: ... Area NEXT 2 Use the MAuto 2 or KAuto 2 knob to select what happens when the AUTO TRANS or a KEY AUTO button is pressed during a transition HltFwd the transition is halted and then continues in the same direction when the transition button is pressed again HltRev the transition is halted and then reverses directions when the transition button is pressed again Rev the transition immediately reverse...

Page 35: ...s MENU to store the new rate Editor Mode The switcher can be controlled by an external editor The external editor can control the switcher to perform transitions or recall memories among the supported commands Refer to the GVG100 Supported Protocol Document for a list of supported commands To Set the Switcher to Editor Mode Tip You can quickly turn off editor mode by pressing and holding the MENU ...

Page 36: ...ing any button knob or fader will wake the switcher The switcher does not act on the button knob or fader control that wakes it from sleep mode During Power Save mode video related hardware is not affected and video signals still pass through the switcher To Set the Power Save Mode and Timer 1 Press MENU Pers NEXT NEXT 2 Press the Sleep PwrSve knob to toggle between the power save modes Sleep disp...

Page 37: ...depend on the model of your control panel If a button is assigned to an ME MiniME or chroma key you can press and hold the button to be able to select a different ME MiniME or chroma key from the key bus If the user button is assigned to an Aux it will allow you to select a different Aux To Set A User Button 1 Press MENU User NEXT UseSel Buttns 2 Use the Button RowBtn knob to select the user butto...

Page 38: ...2 off air 5 MiniME 1 Key 1 off air 6 ME 1 Key 4 off air 7 ME 1 Key 3 off air 8 ME 1 Key 2 off air 9 ME 1 Key 1 off air 10 MiniME 2 Key 2 on air 11 MiniME 2 Key 1 on air 12 MiniME 1 Key 2 on air 13 MiniME 1 Key 1 on air 14 ME 1 Key 4 on air 15 ME 1 Key 3 on air 16 ME 1 Key 2 on air 17 ME 1 Key 1 on air assigned first in memory recalls Keep the following in mind when DVE resources are re assigned A ...

Page 39: ...ts To Set Up a GPI Input The switcher requires a Low Edge GPI input trigger 1 Press MENU Config GPIO Click Navigation Menu Configuration GPIO The page lists all the GPIs on the switcher and how they are currently configured 2 Use the GPIO knob to select the GPI that you want to configure as an input Click Edit for the GPI that you want to configure as an input 3 Use the Type or I O knob to select ...

Page 40: ...output must be assigned to a video source A GPI output in tally mode can still be used as a normal GPI output 1 Press MENU Config GPIO Click Navigation Menu Configuration GPIO The page lists all the GPIs on the switcher and how they are currently configured 2 Use the GPIO knob to select the GPI pin that you want to configure as an output Click Edit for the GPI that you want to configure as an outp...

Page 41: ... GPI output to Aux bus special sources AUX PGM AUX PV AUX CLN 1 Press MENU Config Input NEXT NEXT NEXT Click Navigation Menu Configuration Inputs Physical 2 Use the Input knob to select the video source that you want to assign a GPI output to Click the GPO button for the video source that you want to assign a GPI output to When you select this source on a bus the GPI output will trigger automatica...

Page 42: ...diting suite along with the feeds from the video servers The timecode data can be either from an external timecode generator or internally generated An offset can be applied to both timecode sources For an external timecode an LTC generator must be connected to the LTC port on the back of the frame To Confirm External LTC Signal If you have an external linear timecode generator connected the LTC p...

Page 43: ... file is saved for each ME and Aux bus The ME re entry is shown as being selected on the first ME and the source selections on the second ME are saved to the separate LiveEDL file Aux bus information is only stored to a LiveEDL file when the Aux bus is not in fixed mode To Start Capturing EDL Data The EDL data can be stored to one of 1000 LiveEDL files stored on the switcher A separate file is cre...

Page 44: ...sonality settings are stored on the frame for the panel ID and are not tied to the control panel DashBoard automatically follows the master panel but will ignore permissions set for the master panel If you change switcher modes the MultiPanel permissions may have to be set again An undo of a memory recall ignores panel permissions and will undo the last memory recalled from any panel Bus maps are ...

Page 45: ...mperature of the frame CPU in degrees Celsius FPGA Temperature C the temperature of the frame FPGA in degrees Celsius I O FPGA X Temperature C the temperature of each of the video processing FPGAs in degrees Celsius Fan 1 status of fan 1 in the frame left fan Fan 2 status of fan 2 in the frame right fan Timecode the current timecode being received by the switcher RossTalk Server Port the network p...

Page 46: ...power supply one is getting power PS2 is lit when power supply two is getting power Frame DIP Switches There are a number of DIP switches inside the frame that are used to diagnose the operation of the switcher Table 7 Carbonite Black Frame DIP Switches Carbonite Carbonite Black Frame DIP Switches DIP Description 1 This DIP switch forces a RAM test every time the switcher is powered on It is in th...

Page 47: ...s MENU System NEXT NEXT Diag Tests NEXT NEXT GPO Test All GPI outputs are turned off and then each one is turned on consecutively There is a three 3 second delay between each GPI output being triggered Once the last tally has been triggered all the GPI outputs blink on and off three times 2 Press MENU to end the test Error Messages The following error messages may appear when starting your switche...

Page 48: ... Outputs 1 4 Frame IP 192 168 0 123 Resource Carbonite Black Carbonite Black Carbonite Black 12G Panel CarboNET IP 192 168 0 129 The MultiViewer layouts and boxes depends on the MultiViewer you are using Hardware Weights Hardware Weight CB1 Panel 13lbs 5 90kg CB1S Panel 17lbs 7 71kg CB2 Panel 20lbs 9 07kg CB2S Panel 26lbs 11 79kg CB3S Panel 35lbs 15 88kg CB3X Panel 40lbs 18 14kg CB9 Panel 8lbs 3 6...

Page 49: ... 10Hz 3 5UI Alignment 100KHz 0 2UI HD Tri Level Sync Timing 10Hz 1 0UI HD Composite Reference Performance not guaranteed with composite reference Alignment 1KHz 0 2UI SD Tri Level Sync Timing 10Hz 0 2UI Alignment 1KHz 0 2UI SD Composite Reference Timing 10Hz 0 5UI System Timing All video inputs zero time relative to reference input auto timing will correct for inputs out of time by up to 0 25 line...

Page 50: ...rts 34 GPI I Os Table 10 GPI I O Pinouts Pin Signal 1 GPI I O 1 2 GPI I O 2 3 GPI I O 3 4 GPI I O 4 5 GPI I O 5 6 GPI I O 6 7 GPI I O 7 8 GPI I O 8 9 GPI I O 9 Pin Signal 10 GPI I O 10 11 GPI I O 11 12 GPI I O 12 13 GPI I O 13 14 GPI I O 14 15 GPI I O 15 16 GPI I O 16 17 GPI I O 17 18 GPI I O 18 19 GPI I O 19 20 GPI I O 20 21 GPI I O 21 22 GPI I O 22 23 GPI I O 23 24 GPI I O 24 25 Ground 26 GPI I ...

Page 51: ...2 11 13 12 14 13 15 14 16 15 17 16 18 17 19 Common pins 13 18 32 37 20 18 21 19 22 20 23 21 24 22 25 23 26 24 27 25 28 26 29 27 30 28 31 Common pins 7 12 26 30 32 29 33 30 34 31 35 32 Pin Tally 36 33 37 34 LTC Port The LTC port on the back of the frame supports a single LTC connection LTC LTC LTC AES Port The AES ports on the back of the frame each support a single 24 bit 20 bit in SD stereo pair ...

Page 52: ...es in interlaced scanning One scan of a TV screen is called a field two fields are required to make a complete picture which is a frame Force Mask An effect that forces the masked region to the foreground but is not bound by the key For example if you have a key and apply a mask to it The masked area is bound by the edges of the key When force is turned on the masked area is filled with the video ...

Page 53: ...ctice this signal controls when a video mixer circuit will switch from background to key fill video Key Invert An effect that reverses the polarity of the key source so that the holes in the background are cut by dark areas of the key source instead of bright areas Key Mask A keying technique in which a shape is combined with the key source to block out unwanted portions of the key source Key Vide...

Page 54: ...key than the fill alpha associations that are set up during configuration or to use a separate alpha source for a Self key Tally An indicator which illuminates when the associated button or control is selected or is on air Unshaped Key A multiplicative key where the Key Alpha cuts a hole based on the gradient values of the alpha Shades of gray are translated into transparency levels giving the key...

Page 55: ...Version 45 DIP Switches 46 Double Press Rate 35 E Editor Mode 35 Engine Type 45 External Reference 45 F Fade to Black 39 Fan 1 OK 45 Fan 2 OK 45 FlexiClean 25 Format Conversion 17 FPGA Temperature 45 Frame Setup Ethernet 14 Frame Synchronizer 17 FSFC Input 18 FSFC Output 18 FTP Connection 16 G Glow 34 GPI 39 GPI Assign to Source 23 GPI NEXT Button Trigger 35 GPI Setup 39 GPO Tally 40 I Input FSFC ...

Page 56: ...esources 38 RGB 31 RoboCam Control 11 Roll Clip 36 Roll GPO 36 RossLinq 16 RossTalk Port 45 S Serial Number 45 Server Control 11 Setup External Devices 11 Shift Toggle 36 Software Version 45 45 Source Button Names 22 Source Names 21 Specifications GPI I O 50 Serial Port 50 Tally 50 Status 45 System Real Time Clock 46 T Tallies 28 Tallies GPO 40 Temperature OK 45 Time Clock 25 Timecode 42 45 Trans ...

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