Ross 4500DR-104-07, User Manual, Page: 159 / 161

SRG-4500 User Guide (v7.0) Service Information • 159
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages
(including loss of profits) incurred by the use of this product. Implied warranties are expressly limited to the
duration of this warranty.
This SRG-4500 User Manual provides all pertinent information for the safe installation and operation of your Ross
Video Product. Ross Video policy dictates that all repairs to the SRG-4500 are to be conducted only by an
authorized Ross Video Limited factory representative. Therefore, any unauthorized attempt to repair this product,
by anyone other than an authorized Ross Video Limited factory representative, will automatically void the
warranty. Please contact Ross Video Technical Support for more information.
In Case of Problems
Should any problem arise with your SRG-4500, contact the Ross Video Technical Support Department using the
information provided in the section “ Contacting Technical Support ” on page 14.
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping instructions,
should you wish our factory to repair your SRG-4500. If required, a temporary replacement frame will be made
available at a nominal charge. Any shipping costs incurred will be the responsibility of you, the customer. All
products shipped to you from Ross Video Limited will be shipped collect.
The Ross Video Technical Support Department will continue to provide advice on any product manufactured by
Ross Video Limited, beyond the warranty period without charge, for the life of the equipment.