54 / 191 - EN -
15.2.
Warranty provisions
We guarantee the perfect workmanship and function of the delivered machine and grant a 36-month warranty from
the invoice date.
The following circumstances are excluded from the warranty:
•
corrosion on the machine and its components
•
damage caused by dried clay
−
warped mixing barrel
−
warped mixing shaft
−
damaged gearbox or bearing
•
damage caused by water being poured in
•
damage caused by the customer
•
damage due to improper transportation
•
subsequent modifications or changes to the machine that have not been authorised by the manufacturer or
approved in writing
Note:
Exclusion of any liability on the part of the manufacturer in the event of improper handling and resulting damage.
15.3.
Warranty claims
What to do in the event of a warranty claim?
1)
Inform your local specialist before costs arise. After consulting the manufacturer, your local specialist will decide
what to do next.
2)
Alternatively, inform the manufacturer before any costs arise. It will then be decided what to do next.
3)
In the event of a complaint, please provide the following information:
-
the type or name of the machine
-
the product number or serial number of the machine
-
the date of the purchase invoice
-
the year of manufacture (see nameplate on the machine)
15.4.
Property rights/Brand names/Disclaimer
There may be deviations in the content of these original operating instructions, which are due to technical changes.
The information in this document is checked regularly; necessary corrections are included in the subsequent
editions. This document is not subject to the automatic update service. Common names, trade names or product
names are reproduced without special identification, as these are generally known. However, these names and
designations could be the property of companies or institutes.
15.5.
Service
Contact your local specialist or the manufacturer if you have any questions about your pugmill, spare parts or other
accessories. For this purpose, have the purchase invoice or the data on the nameplate attached to the machine
ready.
Summary of Contents for TS 20
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