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Rohde & Schwarz DVS SpycerBox Flex Hardware Manual Download Page 43

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Maintenance

This chapter explains the maintenance work that you can perform on 
your own. For each work a detailed procedure description is given. If 
you experience trouble with the system that cannot be resolved with 
the work described here or in section “Troubleshooting” on page A-2, 
please contact your local vendor or DVS directly.

Summary of Contents for DVS SpycerBox Flex

Page 1: ...SpycerBox Ultra Flex Hardware Guide Version 3 0 Storage Solution SpycerBox Ultra Flex Hardware Guide ...

Page 2: ......

Page 3: ...2 1 3 I A 4 5 SpycerBox Ultra Flex Hardware Guide Introduction Overview Installation Operation Maintenance Appendix Index ...

Page 4: ...tion is correct and or complete In no event shall Rohde Schwarz DVS GmbH be liable for any damages whatsoever including without limitation any special indirect or consequential damages and dam ages resulting from loss of use data or profits or business interruption arising out of the use of or inability to use the hardware software and or manual materials Those parts of this documentation that des...

Page 5: ... Schwarz DVS GmbH Krepenstr 8 30165 Hannover GERMANY Phone 49 511 67807 0 Fax 49 511 630070 E mail info dvs rohde schwarz com Internet http www dvs de Phone 49 511 67807 125 Fax 49 511 371985 E mail service dvs rohde schwarz com ...

Page 6: ......

Page 7: ...on form and send or fax it to the address on the right You may also use our online registration form which can be accessed from the following internet page http www dvs de support support login html Customer Name Company Contact Address Phone Fax Vendor SpycerBox Ultra Flex Serial No Remarks Connected devices used network connections connected storages file systems etc PLEASE SEND TO Rohde Schwarz...

Page 8: ......

Page 9: ...he Front 2 2 2 2 1 The Front of the System 2 2 2 2 2 DVD Drive 2 3 2 2 3 HDD LEDs 2 4 2 2 4 Faceplate 2 5 2 2 5 Hard Disk Array 2 6 2 2 6 Operation Items 2 9 2 3 Overview of the Rear 2 11 2 3 1 The Rear of the System 2 11 2 3 2 System Disk Array 2 12 2 3 3 ATX Connector Panel 2 13 2 3 4 Power Supply 2 14 2 3 5 Slot Panel Connectors 2 15 2 4 Battery Backup Unit 2 17 3 Installation 3 1 3 1 System Se...

Page 10: ...ng the Casing 5 8 5 3 Fan Maintenance 5 9 5 4 Controller Maintenance 5 12 5 5 Power Supply Maintenance 5 14 5 6 Backup or Recovery of the System Disk 5 16 5 6 1 Creating a Backup Image of the System Disk 5 16 5 6 2 Restoring the System Disk 5 18 5 7 Removal of the Faceplate 5 20 A Appendix A 1 A 1 Troubleshooting A 2 A 2 Technical Data A 4 A 2 1 General Technical Data A 4 A 2 2 Dimensions A 5 A 3 ...

Page 11: ...cerBox software an extended version of DVS s data management software Spycer With the SpycerBox software you can for instance automatically create low resolution proxy video clips of the content on the local or a connected storage defragment an SNFS storage such as a SAN or perform scheduled maintenance tasks automatically in your network The SpycerBox hardware uses Linux as its operating system a...

Page 12: ... that you should observe Chapter 2 This chapter gives a front and rear overview of the system detailing all items connectors and interfaces Additionally it contains some fur ther information for example about the bat tery backup unit Chapter 3 Describes the hardware installation of the DVS system Chapter 4 Explains how to operate the DVS system i e how to start and shut down the device Addi tional...

Page 13: ... DVS system to a network or a SAN storage you should have experience as a network administrator and know how to set up the required network connections on the installa tion site in hard as well as software When performing maintenance tasks on the hardware of the DVS sys tem you must be qualified to work on repair and test electrical equip ment ...

Page 14: ...ample Texts preceded by this symbol are general notes intended to fa cilitate work and help avoid errors You must pay particular attention to text that follows this sym bol to avoid errors and possible resulting damages thereof Texts following this symbol you must pay particular atten tion to to avoid dangers and personal injuries Texts enclosed by quotation marks are references to other man uals ...

Page 15: ...onents of the DVS system whenever possible Computer hardware contains components that are sensitive to changing voltages Connecting or disconnecting the DVS system to or from peripheral hardware while any of them is switched on may damage the hardware Switch off all peripheral hardware before connecting or disconnecting anything Use store and transport the DVS system only in compliance with the te...

Page 16: ...In the warranty period you have to keep the original packing and use it in case of transportation Environmental Conditions For error free working and a long service life the SpycerBox needs some basic environmental conditions Do not expose the DVS system to sources of heat such as direct sunlight or a radiator Do not cover or obstruct the ventilation holes of the system When installing the DVS sys...

Page 17: ... and pack the DVS product in it in case of a product return If the customer is not satisfied with the repair DVS will have the option to either attempt a further repair exchange the product or refund the purchase price This warranty does not cover Products not developed by Rohde Schwarz DVS GmbH Products not used in compliance with the safety instructions detailed in section Safety Instructions on...

Page 18: ...e disposal organization which will recy cle and reuse it environmental friendly General Notes Please observe the following general important notes Leave about 10 to 15 of the overall main storage capacity empty of data for performance reasons Your DVS system has been tested thoroughly and is very reli able However because of the vast amount of third party soft ware available its reactions on the i...

Page 19: ...the DVS system First the different hardware variants of system will be ex plained After this it will be shown in a front and a rear view and all its parts and connectors will be described The chapter will be concluded with a description of the battery backup unit installed inside the system ...

Page 20: ...ere the hard disks are installed see section Hard Disk Array on page 2 6 the two variants are in most re spects identical Whereever required the specialities of these variants will be detailed in this document 2 2 Overview of the Front This section gives an overview of the front of the DVS system After an overall overview of the front the DVD drive is described first followed by details about the ...

Page 21: ...d disk array If you need access to one of the hard disks for example to replace it it can be lifted The faceplate will be described in more detail in section Faceplate on page 2 5 The hard disk array contains the main storage hard disks which can be used to store video audio or backup material All disks can be replaced easily in case of failure The disk array is described in more detail in section...

Page 22: ...cerBox Ultra each LED represents one hard disk of the hard disk array Figure 2 4 HDD LEDs and the hard disk array SpycerBox Ultra Starting from the left the first six LEDs display the accesses to hard disks in the very left column of the array the second six LEDs show the state of the hard disks of the second column and so on DVD eject Opens the DVD tray when the system is turned on emergency ejec...

Page 23: ... show the state of the second eight col umns and so on 2 2 4 Faceplate The faceplate covers the hard disks of the hard disk array Figure 2 6 Overview of the faceplate The faceplate is built with an integrated backlit DVS logo which indi cates the state of the system i e its power on status If the DVS logo is illuminated the power is turned on if not the power is turned off A 1 B C 2 3 4 7 8 1 2 5 ...

Page 24: ...roxy clips of your video and audio material or backup files of the con nected central storage It is the main storage of the DVS system To pre vent data loss in case a hard disk fails it is normally RAID protected Once the faceplate is lifted see section Faceplate on page 2 5 you have access to the hard disk array The faceplate can be removed for transport reasons see sec tion Removal of the Facepl...

Page 25: ... disk carrier which makes the removal of a hard disk from the system easy for example in the event of a failure The hinge wires hold the faceplate in place and allow you to lift it For further information see section Faceplate on page 2 5 and section Removal of the Faceplate on page 5 20 lifted faceplate hard disk array hinge wire SpycerBox Ultra SpycerBox Flex ...

Page 26: ...ched with the opener it can be used to pull the disk carrier and its hard disk out of the system opener Unlatches the lever and with it the disk carrier LED disk power Shows whether the disk of the disk carrier re ceives power LED disk activity Indicates the status of the hard disk of the disk carrier see also section HDD LEDs on page 2 4 off Hard disk is idle green Hard disk is accessed red A har...

Page 27: ...1 2 LEDs Indicate that a valid network is connected to the first second LAN connection at the rear of the system see section ATX Connector Panel on page 2 13 3 alarm LED This LED indicates that a hardware malfunction has occurred 4 DVD Indicates accesses to the DVD drive 5 mute In case of a hardware malfunction a system alarm turns on By pressing this button the alarm buzzer can be switched mute U...

Page 28: ... the front offer you the possibility to connect other devices such as memory sticks easily 9 power The power switch turns the system on or off The respective state of the system will be indi cated by the DVS logo in the middle of the face plate see section Faceplate on page 2 5 No Item Explanation ...

Page 29: ...y contains the hard disks for the operating system and metadata You can find further information about this in sec tion System Disk Array on page 2 12 ATX connector panel On this panel you can find the standard con nectors of the computer system Further infor mation about them can be found in section ATX Connector Panel on page 2 13 power supply The redundant power supply provides the sys tem with...

Page 30: ...he same type of disk carriers as used in the hard disk array of the Spycer Box Flex see section Hard Disk Array on page 2 6 slot panel connectors The slot panel connectors of the DVS system provide for example the network connections to connect the system to a SAN Furthermore if applicable some additional panels may be present for internal reasons or on customer re quest More details about the slo...

Page 31: ...MI 2 0 Intelligent Platform Management Interface providing KVM Keyboard Video Mouse redirection as well for further information see the doc umentation s of the original manufactur er s IPMI can be activated by assigning an IP address to its port via the DVS Configuration Tool see section DVS Configuration Tool on page 4 3 After the assignment you may have to wait several min utes before the config...

Page 32: ...tly in case of setup questions 8 9 USB ports These USB connectors universal serial bus offer you the possibility to connect other devices to your system 10 LAN 1000 Mb Gigabit Ethernet 1000 Base T connection ports to connect the system to a network 11 back surround Connector for rear surround speakers 12 side surround Connector for middle surround speakers 13 front Connector to output audio signal...

Page 33: ...he power supply unit you can pull the unit out of the power supply once it is unlocked with the latch LED The LED indicates the state of the power supply unit green Operating normally off Standby mode off alarm LED on Disconnected from power or malfunction latch The latch of a power supply unit locks it in the power supply With it the unit can be unlocked and pulled out of the power supply with th...

Page 34: ...onnection with up to two ports Fibre Channel Fibre Channel connection interface with up to four ports FireWire Two port FireWire interface eSata eSata interface USB Additional USB 2 0 or 3 0 connection interface graphics card The monitor for the DVS system has to be con nected here For further information about the graphics card please refer to the original manu facturer s documentation included i...

Page 35: ...e in case of a power failure it will provide power to the cache of the connected RAID controller so that buffered data will not get lost Once the operation of the system is restored the cached data will be written to the hard disks The battery backup unit is located inside the casing of the DVS system Figure 2 16 Location of battery backup unit inside the system The battery backup unit is a rechar...

Page 36: ...2 18 SpycerBox Ultra Flex Hardware Guide ...

Page 37: ... good air circulation and cooling make sure the ventilation holes are not covered Connect at least the following computer peripherals Mouse keyboard and a monitor that is operable at a resolution of at least 1280 1024 pixels default manufacturing setting Connect any other peripheral computer equipment For an overview of the panels and connectors at the system s rear see section Overview of the Rea...

Page 38: ... to a network or central storage On the DVS web page www dvs de you can find some diagrams showing how the SpycerBox may fit in a workflow network To connect the DVS system to a network central storage you should have experience as a network administrator and know how to set up the required network connections on the installation site in hard as well as software In case you experience difficulties...

Page 39: ...use the power switch of the operation items at the front of the system Figure 4 1 The power switch Additionally the DVS Configuration Tool is described briefly which al lows you to configure reboot and shut down the SpycerBox All other items necessary for a correct operation of the Spycer Box hardware such as the LEDs or the buttons are described in chapter Overview on page 2 1 power switch ...

Page 40: ...turn on the system The system will be started and the DVS logo in the middle of the face plate lights up As with any standard computer after initial booting the system begins to load the installed operating system When the operating system has finished its loading you can begin to work with the DVS system right away During the start up of the system several alarm beeps will be sounded This is part...

Page 41: ...efault admin and password default dvssan Figure 4 2 Starting screen of the DVS Configuration Tool With the DVS Configuration Tool you can change the configurations of the DVS system e g its IP address or Fibre Channel connections Click on the respective item to the left to view and change the configura tions Afterwards you will see the options that can be changed The DVS Configuration Tool can als...

Page 42: ...turn off 2 Alternatively you can initiate a fast shut down by pressing the power switch briefly Some settings will be saved and afterwards the system turns off With the operating system frozen or not completely loaded If the operating system is not responding anymore or not completely loaded perform the following Shut down the system by pressing the power switch until the sys tem turns off The sys...

Page 43: ... that you can perform on your own For each work a detailed procedure description is given If you experience trouble with the system that cannot be resolved with the work described here or in section Troubleshooting on page A 2 please contact your local vendor or DVS directly ...

Page 44: ...omprises four disks They are connected to a RAID controller that applies a RAID 1 to the data meaning that they are protected by a mirroring of the data between two disks If one of the hard disks fails the missing data can be restored with the mirrored information stored on the other disk The main storage of the DVS system comprises up to 24 hard disks SpycerBox Ultra SpycerBox Flex 48 hard disks ...

Page 45: ...e hard disk array SpycerBox Ultra and Flex With the available RAID feature the DVS system can withstand disk fail ures without losing data or access to data d i s k s e t 1 d i s k s e t 2 d i s k s e t 3 SpycerBox Ultra SpycerBox Flex disk set 1 disk set 3 disk set 2 ...

Page 46: ...2 first for further de tails about what to do in case of an alarm If a hard disk fails the alarm will be sounded by a RAID con troller It cannot be switched mute with the mute button of the operation items It can be turned off either with the RAID soft ware manager or by replacing the broken hard disk Data accesses to the hard disk array are still possible because any missing data will be recalcul...

Page 47: ...rm the following If appropriate stop all accesses to the hard disks of your system for example by exiting software and severing the network connec tions Lift the faceplate of the system see section Faceplate on page 2 5 Then unlatch the disk carrier of the defective hard disk by pressing the opener of the disk carrier 1 This will cause the lever to come out of the disk carrier so that it pro trude...

Page 48: ...r replacing the hard disk the disk carrier with the new disk has to be reassembled in the system For this perform the following Slide the disk carrier back into its shaft at the disk array Push the disk carrier completely back into the shaft by applying pressure to the disk carrier directly i e do not use the lever to push the carrier Move it until you feel the resistance of the hard disk interfac...

Page 49: ...stem Then the rebuild of the data will be initiated on its own When the system has finished the re build the DVS system will be fully operational again The disk carrier of the replaced disk should be level with the others of the array During a rebuild real time processes may not be possible It is recommended to restrict accesses to the hard disk array until the rebuild is finished A rebuild takes ...

Page 50: ... towards the rear of the system 2 Figure 5 3 Removal of the cover of the casing Once the cover is slid backward it can be taken off the system 5 2 2 Closing the Casing After finishing your task at hand you have to close the casing of the DVS system again For this perform the following Simply put the cover back on and slide it into place until it locks Afterwards reconnect the power cords The syste...

Page 51: ...tion Troubleshooting on page A 2 first for further de tails about what to do in case of an alarm The system you are working on operates with voltages that can be hazardous to your health Never work on the system or access its interior with the power cable s being plugged in Make sure the power supply is disconnected from the components you intend to work on Maintenance inside the system should onl...

Page 52: ...tch of the respective fan module towards the front of the system 1 With the locking mechanism released pull the fan module up and out of the system 2 Figure 5 4 Removal of fan module This will sever the connection of the fan to the system Unscrew the finger protection grille from the broken fan and after wards screw off the fan from the fan bracket Replace the broken fan with a new one and reassem...

Page 53: ...s ing the Casing on page 5 8 With the last step finished you have successfully replaced the defective fan module Once the system is turned on no alarm should be sounded anymore See to it that the fan module plugs properly into the sys tem s fan interface and that when completely inserted the locking mechanism snaps back into its locked position ...

Page 54: ... to the controller again in the same manner as they were on the old controller Next close the casing of the system as described in section Clos ing the Casing on page 5 8 Before exchanging a RAID controller contact the DVS service department The system you are working on operates with voltages that can be hazardous to your health Never work on the system or access its interior with the power cable...

Page 55: ...ontinue Press F on the keyboard to accept the configuration detected by the system After this the newly installed RAID controller automatically initiates a verify of the connected hard disks which may take some time When finished the system will continue its booting procedure until the oper ating system is fully loaded You may then continue your work with the system In some cases the boot device c...

Page 56: ...g the power cord from this power supply unit Unscrew the security screw of the latch Take the handle of the respective unit and press the unit s latch to the left to unlock it Then pull the unit at its handle out of the power supply Change the power supply unit against a new and operable one Slide the new unit into the power supply until it clicks into place The system can be operated with one pow...

Page 57: ... again Connect the power source power cord to the newly installed power supply unit After that check the LED indicating the status of the power supply unit If it is lit up in green the unit is working properly With this the power supply unit has been replaced successfully ...

Page 58: ...ot device and then press Enter on your keyboard With this the target device has been selected The system will now boot from the internal USB and you will see a window on the screen where you can select the DVS Rescue environment for loading Select DVS Rescue and press Enter on your keyboard Do not execute any commands if you are not sure about the correct source and target device For example selec...

Page 59: ... Enter on your keyboard The system will now ask you to enter the image name for your backup image to be saved By entering the name of an already existing backup image you can overwrite it Type in the name of the image you want to save to the USB and press Enter on your keyboard The system will ask you to confirm your selection and whether you want to continue To start the backup process type in y ...

Page 60: ...l now boot from the internal USB and you will see a win dow on the screen where you can select the DVS Rescue environment for loading Select DVS Rescue and press Enter on your keyboard Once the loading has finished you will see the DVS Rescue script with its options on the screen Your display should look similar to the follow ing DVS Rescue 1 Backup on internal USB device 2 Restore from internal U...

Page 61: ...em will ask you to confirm your selection and whether you want to continue To start the recovery process type in y for yes and press Enter on your keyboard The program will now start the recovery process Its progress will be in dicated on the screen When the system has finished the recovery process you will be notified about this Then after pressing Enter on your keyboard you will be re directed t...

Page 62: ...plate of the system see section Faceplate on page 2 5 Beneath it you will see a cable with a jack connection that supplies the DVS logo of the faceplate with power Unplug the jack connection Next hold tight the faceplate and remove the hinge wires as indi cated in the following figure Figure 5 5 Removing the hinge wires Afterwards the faceplate can be taken off The system must be operated only wit...

Page 63: ...A 1 2 1 3 4 5 I A A Appendix This chapter first gives some hints how to resolve irregularities during operation After that technical data and general information about the DVS system are provided ...

Page 64: ...gure the network connections of the system If this is not successful contact the DVS service department A RAID controller is defective If you can rule out the above men tioned causes a RAID controller may be defective Before attempting to exchange a RAID controller see sec tion Controller Maintenance on page 5 12 contact the DVS service department An alarm is sounded and the alarm LED is lit The a...

Page 65: ... and the alarm LED is off The alarm cannot be switched mute with the mute button OR At start up the sys tem is not able to ini tialize a disk set A hard disk or a hard disk carrier got loose jammed e g after transport or is not mounted correctly Shut down the system as described in section Shutting Down the Sys tem on page 4 4 Then perform the following Pull all disk carriers partial ly out of the...

Page 66: ... is conducted to the rear of the rack and properly vented away Weight approx 70 kg Environment also during transport No exposure to heat No exposure to strong electric or magnetic fields No vibrations shocks allowed Operating temperature Maximum 10 30 C 50 86 F Optimum 15 25 C 59 77 F Storage tempera ture 0 50 C 32 122 F Humidity 10 80 non condensing at all times Air Dust free Power consumption ma...

Page 67: ...m the rear plug safety l minus j usually plus 150 mm However this amount of space depends on the type of con nectors used Figure A 1 Measured dimensions SpycerBox Ultra SpycerBox Flex a 220 mm g 197 mm b 199 mm h 50 mm c 21 mm i 55 mm d 25 mm j 697 mm e 455 mm k 729 mm f 480 mm l 847 mm a 220 mm g 197 mm b 199 mm h 50 mm c 21 mm i 55 mm d 25 mm j 630 mm e 455 mm k 662 mm f 480 mm l 780 mm ...

Page 68: ...ion Otherwise the warranty will be void In any other case if you do not have the original packing any more use a similar structured packing for transportation DVS cannot be held liable for damages due to transportation Fragile Avoid shocks or vibrations For longer distances use a lifting truck Keep dry Figure 1 Wrap video system in foil Figure 2 Pack video system in box A with foam ...

Page 69: ...A 7 2 1 3 4 5 Appendix I A Figure 3 Pack accessories Figure 4 Close box A Figure 5 Pack box A in box B with foam Figure 6 Close box B ...

Page 70: ... Rohde Schwarz DVS GmbH herewith declares that the following product s according to the provisions of the mentioned EC Directives including their relevant revisions at the time of this declaration is are in conformity with the detailed standards or other normative docu ments A 4 3 FCC Compliance Statement Rohde Schwarz DVS GmbH herewith declares that the following equipment has been tested accordi...

Page 71: ...ommunications Op eration of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the inter ference at his own expense Note Connecting this device to peripheral devices that do not comply with Class A requirements or using an unshielded peripheral data cable could also result in harmful interference to radio or television re...

Page 72: ...A 10 SpycerBox Ultra Flex Hardware Guide ...

Page 73: ...ical 1 4 D F data loss 2 6 2 12 2 17 data protection 5 2 declaration of conformity 1 7 A 8 dimensions A 5 disk activity LED disk carrier 2 8 HDD LEDs 2 4 disk array see hard disk array or system disk array disk carrier 2 7 2 8 2 12 5 5 overview 2 7 2 12 disk power LED disk carrier 2 8 disk set RAID pack 5 2 DVD drive 2 3 eject 2 4 emergency eject 2 4 LED 2 9 tray 2 3 DVS Configuration Tool 4 3 DVS...

Page 74: ...og files 4 3 M O magnets 2 6 main storage 2 6 metadata HDD 2 12 5 2 monitor 2 16 3 1 mouse 2 13 3 1 mute button 2 9 5 9 5 14 A 2 A 3 NAS solution 1 1 network 2 14 connection 2 9 2 14 connection possibilities 2 15 connection status 2 9 installation 3 2 notes important 1 7 1 8 opener disk carrier 2 8 opening of casing 5 8 operating system 1 1 2 12 operation items 2 3 2 9 overheating A 3 overview 2 1...

Page 75: ...storage capacity 1 1 2 2 technical data A 4 variants 2 2 SpycerBox Flex 2 2 see also SpycerBox SpycerBox Ultra 2 2 see also SpycerBox starting 4 2 status of disk power 2 8 of hard disks 2 3 2 4 2 8 of network connection 2 9 of power supply unit 2 15 of power on off 2 5 storage capacity 1 1 2 2 stripe set 5 2 system disk array 2 11 system HDD 2 6 2 12 5 2 system reset 2 9 system metadata HDD 2 12 5...

Page 76: ...I 4 SpycerBox Ultra Flex Hardware Guide ...

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