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Rockwell Automation Publication 2711R-UM001H-EN-E - April 2021

Chapter

Troubleshoot the System

Chapter Objectives

This chapter provides information on how to isolate and correct common
operating problems with system components.

•

View system information

•

Alerts

•

Troubleshooting

View System Information

You can view current system information for the connected terminal. You
should provide this information when contacting technical support.

•

Operating system version

•

Firmware revision

•

Hardware version number

•

Status of the battery

•

Total power on time

•

Memory used in KBytes

Follow these steps to view the system information on your terminal.

1. Go to the PanelView Explorer Startup window.
2. Click the Terminal Settings link.
3. Click the System Information tab.
4. View the information.
5. Click Apply.

Summary of Contents for Allen-Bradley 2711R-T10T

Page 1: ...PanelView 800 HMI Terminals Catalog Numbers 2711R T4T 2711R T7T 2711R T10T User Manual Original Instructions...

Page 2: ...omation Inc with respect to use of information circuits equipment or software described in this manual Reproduction of the contents of this manual in whole or in part without written permission of Roc...

Page 3: ...17 Configure Using the Terminal 18 Configure Terminal Settings 18 Adjusting Settings on the Terminal 18 Main Configuration Settings 19 Goto Current Application 19 Select a Terminal Language 19 Change...

Page 4: ...gure FTP Settings 57 Configure Email Settings 58 Configure the Alarm Settings 61 Change Application Font 61 Add Fonts to the Terminal 63 Add Screen Savers to the Terminal 64 Trend and Datalog 65 Alarm...

Page 5: ...r 6 Troubleshoot the System Chapter Objectives 95 View System Information 95 Alerts 96 Troubleshooting 101 Check for Adequate Power 101 Observe Splash Screen 102 Interpret the LED Indicators at Startu...

Page 6: ...ntroller Tags 130 Validate the Application 131 Download the Application 132 Upload the Application 132 CompactLogix 5370 Controller Addressing 133 Addressing Formats from PanelView 800 Terminals to Co...

Page 7: ...Rockwell Automation Publication 2711R UM001H EN E April 2021 7 Table of Contents Managing Applications and Files 150 Adding Font Files 151 Import a Font File 151 Remove a Font File 152 Index...

Page 8: ...8 Rockwell Automation Publication 2711R UM001H EN E April 2021 Table of Contents Notes...

Page 9: ...al Use this manual if you are responsible for configuring operating or troubleshooting the PanelView 800 terminals No special knowledge is required to understand this manual or operate the terminal Eq...

Page 10: ...infrastructure components and infrastructure features System Security Design Guidelines Reference Manual SECURE RM001 Provides guidance on how to conduct security assessments implement Rockwell Autom...

Page 11: ...ed to a controller HMI applications are created using Connected Components Workbench software then downloaded to the terminal PanelView 800 Terminal 2711R T4T a The web browser feature is not supporte...

Page 12: ...PanelView 800 Terminals 2711R T7T Description Item Description Item Description 1 Power status LED 1 1 The Power Status LED is red when in screen saver or dimmer mode and green when in normal operatio...

Page 13: ...single press in between the two locations PanelView 800 Terminal 2711R T10T Description Item Description Item Description 1 Power status LED 1 1 The Power Status LED is red when in screen saver or di...

Page 14: ...sure as the PanelView terminal and make sure it is connected to the same ground system connect to the USB peripheral through a galvanically isolated hub IMPORTANT The USB device port is for maintenanc...

Page 15: ...before proceeding ATTENTION Removing the USB flash drive or microSD card from the PanelView 800 terminal while a firmware upgrade is in process could corrupt the firmware and make the terminal unusabl...

Page 16: ...16 Rockwell Automation Publication 2711R UM001H EN E April 2021 Chapter 1 Overview Notes...

Page 17: ...nfigured from either the browser interface a or the configuration screens on the terminal The browser interface requires a computer browser connected to the terminal s web service through an Ethernet...

Page 18: ...items on the screen you can change the terminal language change the current date and time reboot or reset the terminal import or export an application change the startup application copy or edit reci...

Page 19: ...at application If no application is running the field is empty Select a Terminal Language You can change the terminal display language The terminal is shipped with English Portuguese French Italian Ge...

Page 20: ...in configuration screen 2 Click the number next to what you want to change under the Date and Time section A numeric keypad is displayed 3 Select the numbers that you want and press the Enter key Rebo...

Page 21: ...microSD card The application is saved with its default name and cha file type Follow these steps to export an application from the terminal 1 Go to the File Manager screen 2 Select Internal as the Sou...

Page 22: ...rminal If an application with the same name exists in internal storage you are asked if you want to replace the existing application Change the Startup Application You can select or change the applica...

Page 23: ...Copy Recipe 4 Select the location where you want to copy the recipe from or copy the recipe to 5 Select the recipe from the recipe list 6 Press Copy You cannot perform these actions on a password prot...

Page 24: ...recipes for that application 4 Select the recipe from the recipe list 5 Press Delete if you wish to delete the recipe then press OK to confirm 6 Press the blue area next to Name to change the name of...

Page 25: ...arm history 1 Go to the File Manager screen 2 Use the up and down arrow keys to select the application that you want to copy the alarm history from 3 Press Copy Alarm History Edit Recipe Back Delete A...

Page 26: ...using the terminal This feature is available in firmware revision 4 011 onwards Follow these steps to change the network address or node address of the controller for your application from the termin...

Page 27: ...play Brightness Calibrate the Touch Screen Changing the Display Orientation Configure Screen Saver Settings Delete Fonts Change the Error Alert Display Settings Configure Print Settings IMPORTANT You...

Page 28: ...P address The auto IP address is in the range of 169 254 0 0 169 254 255 255 The terminal makes sure that the auto IP address is unique from any other auto IP address of other devices on the network T...

Page 29: ...s to enter an IP address in the Static IP address field IMPORTANT The MAC address value display is only available in firmware revision 3 011 onwards Communication Disable DHCP Set Static IP Address VN...

Page 30: ...ps to enable or disable the communication port on the terminal 1 Go to the Terminal Settings screen 2 Press Communication Static IP Address 0 0 0 0 0 0 0 0 0 0 0 0 Back IP Address Mask Gateway Esc F1...

Page 31: ...kbench software See Configure FTP Settings on page 57 IMPORTANT From firmware revision 5 011 onwards the port settings can only be enabled or disabled when no application is running on the terminal IM...

Page 32: ...s given The behavior varies from one FTP client to another IMPORTANT An FTP connection cannot be established while the terminal is loading an application Wait until the application has finished loadin...

Page 33: ...wn The change takes effect immediately Calibrate the Touch Screen Over time you may notice that an object on the screen does not respond when touched or the activation spot of the object is not correc...

Page 34: ...This process must be done by physically touching the screen Use a plastic stylus device with a minimum tip radius of 1 mm 0 040 in to prevent damage to the touch screen 1 With a stylus tap the center...

Page 35: ...t mode Follow these steps to change the display orientation from the terminal 1 Go to the Terminal Settings screen 2 Press Display 3 Select the degree of orientation 0 Landscape 90 Reverse portrait or...

Page 36: ...vel you set when the idle timeout elapses While the display is dimmed you can still see on screen activity When you touch the screen the display is restored to full brightness Image and dimmer activat...

Page 37: ...of 1 7 Select the idle timeout Choices are 1 2 5 10 15 20 30 or 60 min Delete Fonts To add fonts to the terminal see Add Fonts to the Terminal on page 63 Follow these steps to delete fonts from the te...

Page 38: ...ge font Gulim is treated as a system font After downloading it to the terminal and restarting the terminal you can switch the terminal language to Korean by selecting it from the main configuration sc...

Page 39: ...connected to the terminal Only printers that use the PCL 5 protocol are supported The actual print size depends on the size of the terminal paper size orientation and stretch option Follow these steps...

Page 40: ...guring the Ethernet print settings make sure that the print server is available on the PC To do so the printer driver must be installed on the PC and the printer must be shared on the network It is no...

Page 41: ...box window to your application screen 3 Right click the Print button and select Properties 4 In the Properties window configure the Print Type setting IMPORTANT If your account does not have a passwor...

Page 42: ...if applicable terminal on time and memory used Follow these steps to view system information from the terminal 1 Press System Information The system information screen displays firmware revision boot...

Page 43: ...minal to a USB flash drive or microSD card Import the application from a USB flash drive or microSD card to the internal storage of another terminal If the target terminal is a different type and size...

Page 44: ...44 Rockwell Automation Publication 2711R UM001H EN E April 2021 Chapter 2 Configure the Terminal Notes...

Page 45: ...ations created with Connected Components Workbench software can be downloaded to the terminal through Ethernet or transferred using a USB flash drive or microSD card Figure 1 Connected Components Work...

Page 46: ...1 to be installed Windows 10 IoT Enterprise 2019 LTSC requires NET Framework 3 5 SP1 to be installed Windows 10 32 bit and 64 bit tested to Version 2004 requires NET Framework 3 5 SP1 to be installed...

Page 47: ...orkbench Software 2 In the Setup window choose Install now to go with the default installation or Customize to select the individual components to install 3 If you chose Customize select the component...

Page 48: ...H EN E April 2021 Chapter 3 DesignStation in Connected Components Workbench Software 4 Review the license agreement and click Accept all to proceed with the installation 5 The next screen provides a v...

Page 49: ...shown Click Close to end the installation process Uninstall the Software Uninstalling Connected Components Workbench software removes all registry settings files directories and Windows Start menu ite...

Page 50: ...rkbench software you must first unselect the checkboxes for the following components Drives Unified Device Configuration Graphic Terminals DesignStation Guardmaster 440C Safety Relay 450L Safety Light...

Page 51: ...3 DesignStation in Connected Components Workbench Software 4 The next screen provides a visual indication of the uninstallation progress 5 When the uninstallation is successfully completed a final con...

Page 52: ...epeat delay is the amount of time in milliseconds that elapses before a character begins to repeat when you hold down a key From firmware revision 3 011 onwards the key repeat settings can be configur...

Page 53: ...cations for PanelView 800 terminals can be created using the Connected Components Workbench software version 8 or later You can create applications without being connected to a terminal but you can on...

Page 54: ...e a current project opened in Connected Components Workbench software that project will be backed up then the application from the terminal overwrites the current project Follow these steps to upload...

Page 55: ...and each PanelView 800 terminal application supports up to 50 recipes Each recipe contains a list of ingredients up to 50 each with its own tag and one data set A data set pairs values with each ingre...

Page 56: ...ipe 3 For each ingredient a change the name of the ingredient if necessary b select the tag to store the value of the ingredient c select a numeric or string data type for the ingredient d enter a min...

Page 57: ...connect to a PanelView 800 terminal using an FTP File Transfer Protocol client such as a web browser PC file explorer or third party FTP software This gives you read only access to the Alarm History...

Page 58: ...to send attachments such as a screen capture of the current screen or the datalog file of the application Recommended FTP Clients and Settings Device OS Version FTP Client Recommended Settings PC Wind...

Page 59: ...ckbox if encryption is enabled on the email server STARTTLS Select this checkbox to enable STARTTLS if the email security protocol of the email server is of STARTTLS type 4 Under the Email Sender Acco...

Page 60: ...iables Use system tags to configure Email settings The following system tags can be used to configure the email account during runtime SysEmailAccount The account name of the email service for example...

Page 61: ...Date Time Number and String variables Print Select this checkbox to print the current alarm information when the alarm is triggered Send Email Select this checkbox to enable the terminal to send an em...

Page 62: ...n the Screen Settings tab 2 Select the font to use from the Font drop down list To import a font select Import Font 3 Browse your computer for the font then select it and click Open The font is now im...

Page 63: ...indow click Import 3 Browse your computer for the font then select it and click Open The font is now imported into Connected Components Workbench software IMPORTANT The Korean language font Gulim is t...

Page 64: ...reen saver by downloading them to the terminal The terminal supports up to 25 screen savers and the screen saver has the following requirements Maximum resolution of 128 x 128 pixels In bitmap bmp fil...

Page 65: ...here can be up to 7 trends with a maximum of 20 pens per trend The values of the tags can be recorded into a datalog file Follow these steps to add a Trend object to your PanelView 800 application 1 I...

Page 66: ...updates Log File Location Select the location where the datalog file is saved Log Trigger Tag The datalog starts recording when the value of the tag is TRUE Alarm List Filter The Alarm List object dis...

Page 67: ...rom a CompactLogix controller or Micro800 controller into your PanelView 800 application Import Tags From a CompactLogix Controller Follow these steps to import CompactLogix controller tags into your...

Page 68: ...ferences in supported data types between PanelView 800 terminals and CompactLogix 5370 controllers see CompactLogix 5370 Controller Addressing on page 133 IMPORTANT An error message appears if one of...

Page 69: ...lick the Import 2 In the submenu select Micro800 The Tag Selector dialog appears 3 Select the tags you want to import then click Import If the tags you want to import exists in your application a warn...

Page 70: ...t to assign then click Select Export and Import a Language List In Connected Components Workbench software version 11 or later you can export and import a language list for your PanelView 800 terminal...

Page 71: ...t a language list into your PanelView 800 terminal 1 Under Languages in the Settings tab click Import Language List 2 Select the file to import the language list from IMPORTANT An error message appear...

Page 72: ...nguage text information is imported Location information and Text ID are not imported If the Text ID is not in the current Language List then the language text information will not be imported Take no...

Page 73: ...With State Animation With Tag If Animation With State is selected the following tags are not configurable Height Tag Horizontal Position Tag Vertical Position Tag Visibility Tag Width Tag Double clic...

Page 74: ...ion on memory tags Memory Tags Parameters Parameter Value Tag Name Name of Memory tag Data Type 16 bit integer Retained Value Retains most recent value when application is shutdown Initial Value Defin...

Page 75: ...The Object Explorer shows a list of the objects that are used under each application screen Selecting the object in the Object Explorer window selects it in the application screen Options Description...

Page 76: ...76 Rockwell Automation Publication 2711R UM001H EN E April 2021 Chapter 3 DesignStation in Connected Components Workbench Software Notes...

Page 77: ...efore performing actions on the terminal Set Terminal Password You can create a password for the terminal Once your terminal is password protected users must enter the password before they can change...

Page 78: ...jects and graphics See Returning to the Out of box Condition on page 103 and Restoring the Terminal on page 104 for more information Alternatively you can update the terminal firmware to the same or l...

Page 79: ...rs do not require a password Create access rights for screens in the application Assign these access rights to users on a need basis Only users with a need to access a screen should hold access rights...

Page 80: ...e use of the secure design environment Manage User Accounts Settings Follow these steps to access the User Accounts screen 1 In the main screen of Connected Components Workbench software click the Set...

Page 81: ...this feature set the option to False Disabling this feature is not recommended Disable Empty Password Prevents the use of an empty string as a password If you set the option to True and you have an ap...

Page 82: ...lication Setting Description User Name Enter a name for the user account User names can be 15 alphanumeric characters with spaces and must be unique They are not case sensitive For example Operator op...

Page 83: ...count select the checkbox under the DESIGN column for that account When design rights are assigned the next time the application is opened in Connected Components Workbench software a Security Authent...

Page 84: ...ing the appropriate checkbox and assign the right to one or more screens Follow these steps to add rights to the application and assign them to users 1 Click the Add Right button and enter a name for...

Page 85: ...ss right to the screen Any user or group who holds this access right can access the screen at runtime by entering a user name and password All other users are denied access to the screen Each screen i...

Page 86: ...e current access right tag and current user name tag After logging in the user can move between secured and unsecured screens for which the user account has access rights The user is not prompted to r...

Page 87: ...he normal operations of the terminal and other associated devices or processes When the terminal is in Protected mode the following operations are blocked ControlFLASH Users cannot update the firmware...

Page 88: ...he terminal loads a startup application Yes An application is loaded Yes An application is unloaded successfully and the terminal displays a terminal configuration screen No IMPORTANT The Stop Applica...

Page 89: ...ower refresh rate If you are using a VNC Viewer application that supports configurable refresh rate set the minimum refresh rate to 500 milliseconds Terminate the VNC connection before performing a fi...

Page 90: ...r a better screen view Mobile and Tablet Android Enable the 8 bit color option in the configuration settings for a clearer display Mobile Windows Mobile Ultra VNC PC Laptop Windows 7 None Recommended...

Page 91: ...a z 0 9 No password 2 2 Once a password is set you can only change it You cannot clear a password unless you perform a restore operation or return the terminal to the out of box condition See Returnin...

Page 92: ...rrent VNC connection to the terminal For example if you are connected to the terminal in control access and change the access to view only the VNC connection will terminate and the next time you conne...

Page 93: ...that access type and click OK A window opens on your desktop showing the current screen on the terminal 4 To terminate the VNC connection to the terminal simply close the VNC Viewer application IMPORT...

Page 94: ...94 Rockwell Automation Publication 2711R UM001H EN E April 2021 Chapter 5 Virtual Network Computing Notes...

Page 95: ...mation You can view current system information for the connected terminal You should provide this information when contacting technical support Operating system version Firmware revision Hardware vers...

Page 96: ...boot the terminal Communication 7 Communication Server Error Contact technical support providing this data ID1 S 0 Param1 ID2 S 0 Param2 P1 S 0 Param3 P2 S 0 Param4 P3 S 0 Param5 P4 S 0 Param6 P5 S 0...

Page 97: ...o corrective action needed Recipe 1008 Recipe download completed successfully This message is for informational purposes No corrective action needed Recipe 1009 Recipe Download failed Cause Unable to...

Page 98: ...corrective action needed Alert 2007 Operation succeeded This message is for informational purposes No corrective action needed Alert 2008 Cannot run application Application version incompatible Edit...

Page 99: ...he application Correct all validation errors save the application and try again Alert 2038 Cannot change password because password has been marked as unmodifiable Edit the application and go to the Se...

Page 100: ...th data logging Alert 2069 Landscape Orientation Confirm Restart Select No to restart later Alert 2070 Portrait Orientation Confirm Restart Select No to restart later Alert 2071 Application was design...

Page 101: ...Alert 2094 Existing VNC client connection will be terminated Confirm Y N Press Yes to terminate the VNC connection or No to cancel Alert 2095 Cannot edit recipe for running application Unload the app...

Page 102: ...re Image into RAM Update 1E Write Firmware Image into Flash Update A5 Complete and Successful Firmware Installation Update OK Firmware Image Validation CRC Format Failure Fatal 1E Firmware Image Compa...

Page 103: ...to return your terminal to the out of box condition 1 Connect an external USB keyboard to the terminal and hold the Ctrl and Shift keys simultaneously while starting up the terminal A dialog box appe...

Page 104: ...vice on page 115 for details on what is included in a firmware upgrade IMPORTANT If you have forgotten your terminal or VNC password you can use this procedure to restore your terminal Remember it wil...

Page 105: ...nderneath the battery cover 2 Power up the terminal 3 Wait until the fault indicator lights up solid red or the text GO is displayed on the screen before releasing the Restore button 4 Wait for a few...

Page 106: ...106 Rockwell Automation Publication 2711R UM001H EN E April 2021 Chapter 6 Troubleshoot the System Notes...

Page 107: ...kg 3 62 lb Dimensions HxWxD approx 116 x 138 x 43 mm 4 56 x 5 43 x 1 69 in 144 x 197 x 54 mm 5 67 x 7 75 x 2 11 in 225 x 287 x 55 mm 8 86 x 11 3 x 2 16 in Wire size Input Power Terminal Block Stranded...

Page 108: ...00 4 5 500V line line DM and 500V line earth CM on DC power ports 1 kV line earth CM on communication ports Conducted RF Immunity IEC 61000 4 6 10V rms with 1 kHz sine wave 80 AM from 150 kHz 80 MHz E...

Page 109: ...ng a firmware upgrade 1 Backup applications and library objects from the terminal IMPORTANT The PanelView Explorer feature is only supported on PanelView 800 terminals with firmware revision 2 020 or...

Page 110: ...Stop Application button If you have not saved changes to the application you are prompted to do so Once the application is unloaded the terminal displays the Configuration screen 3 Close the web brows...

Page 111: ...er through Ethernet or USB System Information Main Advanced Firmware Version Boot Code Version Logic Board Version Terminal On Time Display On Time Battery Status Memory Usage bytes Internal Used Inte...

Page 112: ...e terminal that you are updating and click Next If you are using ControlFLASH version 13 00 or higher and the catalog number is not listed you may need to add a monitored folder for firmware kits Foll...

Page 113: ...on 2711R UM001H EN E April 2021 113 Appendix B Upgrade Firmware 5 Select the terminal in the connection browser window and click OK 6 Select the firmware revision to flash and click Next 7 Verify your...

Page 114: ...rs Click OK to continue 11 Open the system information screen on the terminal to verify that the new firmware revision is correct See View System Information on page 42 for instructions on how to view...

Page 115: ...d corrupt the firmware and make the terminal unusable Take precautions to prevent the USB flash drive or microSD card from being accidentally disconnected Also do not power off the terminal while a fi...

Page 116: ...Follow these steps to transfer firmware files from a storage device 1 Open the system information screen on the terminal to verify that the new firmware revision is correct See View System Informatio...

Page 117: ...View System Information on page 42 for instructions on how to view the current firmware revision System Information Main Advanced Firmware Version Boot Code Version Logic Board Version Terminal On Ti...

Page 118: ...118 Rockwell Automation Publication 2711R UM001H EN E April 2021 Appendix B Upgrade Firmware Notes...

Page 119: ...s chapter shows how to install replace or upgrade various components of the PanelView 800 terminals microSD memory card USB flash drive Battery replacement microSD Memory Card The microSD memory card...

Page 120: ...WARNING Verify that power has been removed from the terminal prior to replacing the battery Work in a static free environment and wear a properly grounded electrostatic discharge ESD wristband Be car...

Page 121: ...eaking batteries see Guidelines for Handling Lithium Batteries publication AG 5 4 Do not dispose of battery in a fire or incinerator Dispose of used batteries in accordance with local regulations ATTE...

Page 122: ...122 Rockwell Automation Publication 2711R UM001H EN E April 2021 Appendix C Install and Replace Components Notes...

Page 123: ...s for the country of installation when wiring the devices In addition to the NFPA guidelines connect the device and other similar electronic equipment to its own branch circuit protect the input power...

Page 124: ...x 8 pin Mini DIN 1000 1100 1400 1200LSP 1500LSP Ch 0 MicroLogix 9 pin D shell 1500LRP Ch 1 MicroLogix 1100 1400 RS 485 1763 NC01 MicroLogix 1100 1400 Ethernet DF1 RS 232 1761 CBL PM02 1747 CP3 DH 485...

Page 125: ...on settings for CompactLogix 5370 controllers Mapping tags from CompactLogix 5370 controllers to PanelView 800 terminals Validating an application that includes a CompactLogix 5370 controller Ethernet...

Page 126: ...ng and members of multicast groups A router is an intermediary device on a communication network that expedites message delivery by finding the most efficient route for a message packet within a netwo...

Page 127: ...The RS 422 RS 485 port is an isolated port that supports point to point communication The RS422 485 port has integrated 120 ohm termination between the R and R signal pair This value is compatible wit...

Page 128: ...is not to exceed 3 0 m 9 84 ft WARNING If you connect or disconnect the communications cable with power applied to this module or any device on the network an electrical arc can occur This could caus...

Page 129: ...also provided To use a CompactLogix 5370 controller in your PanelView 800 application there are four simple steps to do as follows 1 Add the CompactLogix 5370 controller to the application 2 Map the...

Page 130: ...he PanelView 800 terminal tags to the CompactLogix 5370 controller tags Here is an example of the tags used in the terminal screen shown above To add tags do the following 1 Double click Tags in the P...

Page 131: ...ormation on how to address a CompactLogix 5370 controller tag in PanelView 800 see Addressing Formats from PanelView 800 Terminals to CompactLogix 5370 Controllers on page 134 Validate the Application...

Page 132: ...ck the Upload icon in the Settings tab of the terminal IMPORTANT PanelView 800 applications that are configured to communicate with a CompactLogix 5370 controller must meet the following restrictions...

Page 133: ...of the TIMER can be assigned to the tag for example TIMER EN TIMER ACC and so forth If a structure member is a structure itself both structures would have to be expanded to access an atomic member of...

Page 134: ...ller Tag Address Local MainProgram Example Boolean BOOL STRUCTURE Tag1 Program MainProgram STRUCTURE Tag1 32 bit integer DINT STRUCTURE Tag2 Program MainProgram STRUCTURE Tag2 16 bit integer INT STRUC...

Page 135: ...aximum of 25 screens 200 tags and 150 alarms From firmware revision 5 011 onwards PanelView 800 applications can have a maximum of 50 screens 400 tags and 400 alarms CompactLogix 5370 L1 controller is...

Page 136: ...136 Rockwell Automation Publication 2711R UM001H EN E April 2021 Appendix E Using PanelView 800 Terminals with CompactLogix 5370 Controllers Notes...

Page 137: ...defined objects Configuration Interfaces The terminal can be configured from either the browser interface or the configuration screens on the terminal The browser interface requires a computer browse...

Page 138: ...to the terminal settings This interface is the web server content hosted by the terminal and it represents a visualization of the terminal s properties and files The recommended browsers to use are I...

Page 139: ...age media of the terminal and your computer such as screen saver bitmaps and applications You can also delete applications from terminal storage and export the alarm history log 3 Sign off Logs you of...

Page 140: ...words view system information managing applications and files Select a Terminal Language You can change the terminal display language The terminal is shipped with the English Portuguese French Italian...

Page 141: ...ply or click Cancel to restore the current setting Adjust the Display Brightness You can modify the brightness of the terminal display You can use the default intensity of 100 for brightness or adjust...

Page 142: ...er and dims the display when the idle timeout elapses Disable screen saver and dimmer keeps the display on The screen saver timeout is the amount of idle time that must elapse before the screen saver...

Page 143: ...sure the file type is bmp 3 Click the File Transfer link in the PanelView Explorer Startup window then click New Transfer 4 Select either My Computer or USB microSD storage as file source depending on...

Page 144: ...nput tab 4 Check Enable key repeat to enable repeat settings for keys 5 Drag the slider under Key Repeat Rate to adjust the speed at which a character repeats when a key is held down 6 Drag the slider...

Page 145: ...the PanelView Explorer Startup window 9 Click the Terminal Settings link 10 Click the Display Input tab 11 Click Calibrate Touch Screen Follow these steps to complete the calibrate touch screen proced...

Page 146: ...are retained Reboot the Terminal You can restart the terminal without having to disconnect and reapply power After a reset the terminal performs a series of startup tests and then either enters confi...

Page 147: ...artup Application drop down list 5 Click Apply Change the Date and Time You can adjust the current date and time for terminal operations The time is set in 24 hour format If using PanelView Explorer y...

Page 148: ...lid user name and password The terminal also secures itself when idle If terminal input is not received within the idle timeout period the user is logged out The user must log in again to access the t...

Page 149: ...le timeout The new password and idle timeout value take effect when the terminal is restarted To disable security uncheck the Terminal Security Enabled checkbox The next time the terminal is restarted...

Page 150: ...and from terminal storage media File names and tag names should start with an alpha character Avoid starting names with numeric or special characters You can do the following actions export or import...

Page 151: ...o other fonts are licensed for use on the terminal Import a Font File You can import a Microsoft Windows CE font to your terminal Other font files are not supported During the import the font file is...

Page 152: ...p window 2 Click File Transfer 3 Click Delete File 4 Select the source location of the Font file typically Internal Storage and click Next 5 Select Font as the file type and click Next Observe the lis...

Page 153: ...PanelView explorer startup window 139 terminal interface main menu 18 configuration mode 17 137 connect a browser 13 Ethernet 14 connect devices 124 Connected Components Workbench software download 45...

Page 154: ...23 create 55 delete 24 download 56 57 edit 24 ingredients 56 replace screen saver image 143 S screen saver 36 142 configure 36 PanelView explorer window 142 replace image 143 screen savers download 64...

Page 155: ...6 142 system information 42 150 terminal language 19 140 touch screen calibrate 33 transfer applications 43 troubleshooting 101 alerts 96 check for power 101 out of box condition 103 restore the termi...

Page 156: ...156 Rockwell Automation Publication 2711R UM001H EN E April 2021 Index Notes...

Page 157: ...Rockwell Automation Publication 2711R UM001H EN E April 2021 157 PanelView 800 HMI Terminals User Manual...

Page 158: ...ature Library Find installation instructions manuals brochures and technical data publications rok auto literature Product Compatibility and Download Center PCDC Download firmware associated files suc...

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