EN
EN - 18 -
7 Troubleshooting
7.1 General information
SYMPTOMS
POSSIBLE REASONS
SOLUTIONS
Display OFF
Display
switches on
when button
is pressed
Display auto off mode activated
Check the AUTO-OFF display in the
Fixture Setup
Display still off
when button
is pressed
No power
Check :
• power
• thermal protection
• the power supply connector must
be properly interlocked
System and data display
7
switched on
in red (see page EN-15)
Problem with the DMX512
received signal and/or system
default
Failure details are available in
Fixture Setup
The unit cannot be
controlled via DMX
(inactivated wireless
DMX)
Data display
7
switched on
in red
DMX protocol problem
Check data signal
The received
data protocol can
be checked in
the
DMX Setup
Data cabling problem
Check cabling and data
connectors
Data display
7
switched on in
green
DMX address
Check the DMX address
The strobe is active and the
channel value is void
The value must be at 0 in order to have the
light intensity dimmed
When using several units, dimming are
not synchronized
Different
Resolution
All the units must have the same mode
Different
Smoothing
Different
Dimming curve
Light switches on when powered on
Manual value is operating when
DMX is not connected
Local values must be at zero
Light switches on when using the
control board
Use of the Focus mode
Section
4.1.2
Strobe function doesn't work
Strobe function inactive
Check that the selected mode allows the
strobe function
Strobe function active
Control channel must be higher than 0
