Road View RV-300HD, User Manual

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39
Warranty Card
Regarding Services
•
SD System guarantees the quality of this product as the following
according to Customer Dispute Resolution Standards (declared by
Fair Trade Commission).
•
Customers are eligible to receive services from SD System or
affiliated partners.
Warranty
is valid
for 1 year.
Customers are eligible to receive repair services at free of charge within one year period from the date
of purchase if defects are caused under normal use of the product.
(Issues related to marketing mistakes and fully-working functions excluded)
If this product is used for commercial purposes, warranty coverage is reduced to 6 months.
Customer Complaints
Warranty
During Warranty Period After Warranty Period
Defects in the performance
of function occurred
during normal use within
warranty period
When a major repair is required within 10 days from
date of purchase
Replacement or refund
Not applicable
When a major repair is required within a month from the
date of purchase Replace or repair at free
of charge
If defects are caused in shipment or installation Replacement
If a major repair is required within 1 month of replacement
Refund
If the product can not be replaced
Repairing
possible
If a malfunction from identical cause occurs
less than three times
Repaired by warranty Charged repair
If a malfunction from identical cause occurs
for the third time
Replacement or refund
Charged repair
If a malfunction from different cause occurs
for the fifth time
Charged repair
If the product was lost after sent in for repair Full price refunded with
additional
10% of the depreciated
amount
If the parts are not available and product cannot be repaired
during mandatory part stocking period
If the parts are available, but product cannot be repaired
Depreciated amount
refunded
If defects are caused by
customer's actions If product cannot be repaired
Replacement will be provided
after repair charges
are paid.
Replacement will be provided
after repair charges are paid
and depreciation is applied.
If product can be repaired Charged repair Charged repair
Refund: Full amount of purchase (Purchase receipt must be submitted)
1)Non-malfunctions
Service requests for non-malfunctions will be charged. Please read User's Manual carefully.
(Additional policies apply if the product is not repairable.)
2) Malfunctions due to consumer negligence
■ If the defect is caused by unauthorized disassembly, modification, or improper use (water
penetration, damage, breaking)
■
If repair was conducted by non-expert other than SD System or its affiliates' technicians
■
If the defect is caused by using non-genuine parts
■
If the malfunction was caused by customer's failure to follow "Safety Warnings and
Cautions" in the User's Manual
3) Other circumstances
■
Malfunctions caused by a force majeure event
■ If consumable part has completed its lifespan (batteries, etc.)
■
If the product was used with unstable power source
Product Date of Purchase Serial No.
Model Retailer Amount Paid
Covered by Warranty
Charged Service