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2. With the monitor facing the back of the carrying case, lower the unit. 
3. 

Close the case and either use the case’s handles to carry it, or use the convenient 

telescoping handle to wheel the unit. 
 

Troubleshooting

 

The screen is blank. 

Make sure the main power switch is on.  
Ensure that the green Power LED for the camera is on. The LED is on the bottom of 
the camera.  
Make sure the power cable is correctly connected to the unit and the wall outlet. 
Reduce the magnification level using the black MINUS button.  
Try adjusting brightness using the yellow BRIGHTNESS buttons.  
Press the blue COLOR MODE button to switch to a different color mode. 
 

The unit does not turn on. 

Make sure that the main power switch is in the on position. 
Ensure that the remote control is working. The red LED in the upper left corner of the 
remote control flashes when a button is pushed. If this does not happen, replace the 
two AAA batteries. 
Make sure that you use the remote control that is paired with your camera. 
Ensure that the wall outlets have power and are not malfunctioning. If the outlets are 
connected to a wall switch, make sure that the switch is on. 
 

The image on the screen is too bright, or there is a glare from the screen that 
makes it difficult to see. 

Press the bottom yellow BRIGHTNESS button to reduce brightness. 
Press the blue VIDEO MODE button to switch to a different color mode. 
 

The image on the screen is too dark. 

Press the top yellow BRIGHTNESS button to increase brightness. 
Press the blue VIDEO MODE button to switch to a different video mode. 
 

The document I am reading is out of focus. 

For close-up reading, make sure the close-up lens is closed while the camera is 
pointing down on the document. Refer to 

Positioning Camera for Long Distance or 

Close-up Work

 for more information. 

 

The image on the screen is blurry or unfocused. 

Make sure the close-up lens is in the correct position: closed for reading or self-
viewing, and open for distance viewing. 
Ensure that Focus Lock is off. You can press the orange FOCUS LOCK button to turn 
Auto Focus on or off. 
Make sure the lens is clean. 
Check that the object that you are trying to view is centered on the screen. The 
camera might be trying to focus on something else. 

Summary of Contents for ONYX HC34

Page 1: ...assignments product labels and craft projects with the distance view document view and self viewing controls Contents ONYX Deskset HD User Guide 1 General description 1 Overview 2 ONYX Deskset HD Com...

Page 2: ...he unit includes the following features Document reading Distance reading Self viewing Auto Focus creates the clearest view without any need to make adjustments Increase or decrease brightness Shading...

Page 3: ...ra is on If an image does not appear on the screen try the following Flip the main power switch on the back of the unit to the On I position Press the green POWER button on the remote control and make...

Page 4: ...o Remote Control Functions Before you begin make sure the unit is turned on If necessary press the green POWER button on the remote control to turn on the camera Changing Magnification Press the black...

Page 5: ...s displayed on the screen and return to your initial magnification level 1 Press and hold the red FIND button upper center section of the remote control Crosshairs display on the screen indicating the...

Page 6: ...hat an object moved closer to or farther away from the camera lens will be out of focus 3 Press the orange FOCUS LOCK button again Auto Focus turns on and the camera returns to normal operation Saving...

Page 7: ...lear band of screen with translucent horizontal areas above and below Horizontal Masks these leave a horizontal clear band of screen with horizontal solid bars above and below Vertical Shades these le...

Page 8: ...reen Move both vertical reading lines to the left Black DOWN ARROW button Move both horizontal reading lines down the screen Move both vertical reading lines to the right Remote Control Functions Powe...

Page 9: ...era does not adjust its focus Turning Auto Focus off makes it easier to write or work with an object because the camera will not automatically focus on your hand During normal operation it is recommen...

Page 10: ...here are six factory default color modes and 27 additional color modes that you can activate and use Factory default color modes True Full Color always available cannot be disabled High Contrast Full...

Page 11: ...p or similar item to press the MENU button When holding the remote control vertically it is located above and to the left of the batteries The Enable check mark tick displays on the screen indicating...

Page 12: ...ottom of the camera 2 Open the battery cover on the back of the remote control Insert and press the unfolded paper clip into the recessed PAIRING button the hole above and to the right of the batterie...

Page 13: ...wall outlets have power and are not malfunctioning If the outlets are connected to a wall switch make sure that the switch is on The image on the screen is too bright or there is a glare from the scre...

Page 14: ...control If you use a remote control that is paired with another camera refer to Pairing a Remote Control with a Camera for procedures describing how to match the two devices Verify that the red LED o...

Page 15: ...cal Support to receive technical assistance Before contacting Technical Support it is recommended that you refer to Troubleshooting to try to resolve your problem quickly If you cannot resolve your is...

Page 16: ...h the product and you did not purchase directly from RNIB then please contact your retailer in the first instance For all returns and repairs contact RNIB first to get a returns authorisation number t...

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