6
Steelhead Appliance Installation and Configuration Guide
Preface
Safety Guidelines
Safety Guidelines
Follow the safety precautions outlined in the
Safety and Compliance Guide
when installing and setting up
your equipment.
Important:
Failure to follow these safety guidelines can result in injury or damage to the equipment. Mishandling of
the equipment voids all warranties. Read and follow safety guidelines and installation instructions carefully.
Many countries require the safety information to be presented in their national languages. If this
requirement applies to your country, consult the
Safety and Compliance Guide
. Before you install, operate, or
service the Riverbed products, you must be familiar with the safety information. Refer to the
Safety and
Compliance Guide
if you do not clearly understand the safety information provided in the product
documentation.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
Internet
You can learn about Riverbed products through our Web site at http://www.riverbed.com.
Technical Support
If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your
channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-
RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415 247 7381 outside the United States.
You can also go to https://support.riverbed.com.
Professional Services
Documentation
The Riverbed Technical Publications team continually strives to improve the quality and usability of
Riverbed documentation. Riverbed appreciates any suggestions you might have about its online
documentation or printed materials. Send documentation comments to [email protected].