SteelFusion Edge Installation and Configuration Guide
3
Contacting Riverbed
Preface
Each software release includes release notes. The release notes identify new features in the software as well
as known and fixed problems. To obtain the most current version of the release notes, go to the Software
and Documentation section of the Riverbed Support site at https://support.riverbed.com.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
Technical support
- If you have problems installing, using, or replacing Riverbed products, contact
Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a
trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or
+1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
Professional services
- Riverbed has a staff of professionals who can help you with installation,
provisioning, network redesign, project management, custom designs, consolidation project design,
and custom coded solutions. To contact Riverbed Professional Services, email [email protected]
or go to http://www.riverbed.com/services-training/Services-Training.html.
Documentation
- The Riverbed Technical Publications team continually strives to improve the quality
and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about
its online documentation or printed materials. Send documentation comments to
[email protected].