When a Message Displays
260
Troubleshooting
When a Message Displays
Refer to the following information to determine the cause and take appropriate actions when the machine stops oper-
ating and a message is displayed.
B
Caution:
• The tips of the paper separation hook and master removal hook are sharp. When you insert a hand inside the
machine to remove paper, be careful not to touch the paper separation hook or master removal hook. This may
cause injury.
Error Message Layout
A message and a troubleshooting illustration will be displayed in accordance with the message type to show how to
resolve the problem.
1)
Error Number
Error type and error ID number
2)
Error Messages
Description of the error and actions to resolve the
problem
3)
Graphic Area
Visually demonstrates how to resolve the problem
4)
Meter Display
Touch to display the “Meter Display” window
Error Number
Error Types
Description
Reference
page
T00-000
Service Call Errors
Errors that require repair or inspection by an
authorized service representative.
To resolve a Service Call Error, contact your dealer
(or authorized service representative) with the
error number.
A00-000
Jam Errors
Displays when the master is jammed, etc..
B00-000
Optional Device
Errors
Displays when an error occurs on the optional
device.
C00-000
Consumable Errors
Displays when a consumable such as Ink or
master roll is depleted.
D00-000
Installation Errors
Displays when a part or unit is not properly
installed.
J00-000
Paper Jam Errors
Displays when an original document or printing
paper is jammed.